Touch Bistro

JULY 18, 2021

The challenge is, the restaurant industry has been struggling with a shortage of chefs and other back of house staff for several years now. Back in 2019, TouchBistro’s Annual Industry Report found that seven in 10 restaurants in the U.S. were experiencing a labor shortage. million jobs – or 12% – short of pre-pandemic levels.

Back of House 52

Back of House 2021 Front of House Cash Management 52

Modern Restaurant Management

FEBRUARY 8, 2024

Restaurant staffers clean the front and back of the house every night before closing and tidy up before opening every day. Ask for references. A clean restaurant improves the overall dining experience and more importantly, prevents people from getting sick while eating your food. They should be willing to share.

Specials 192

Specials Operations Hiring Front of House 192

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Back-of-House and Front-of-House are an even split.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Culinary Cues

OCTOBER 24, 2020

Far too many times the menu takes a back seat to all other planning that will lead to serious miscalculations along the way. This menu is developed using analytical data that is drawn from surveys and historical reference to other restaurants within a community or region. YES – the menu is that important!

Menu 388

Menu Seasonal Menu Front of House Café 388

Modern Restaurant Management

MARCH 24, 2023

Meeting the needs of gluten-free consumers also extends beyond the front of the house. When answering customer questions, your front of house staff should also take care with their tone of voice and body language to demonstrate that they are listening actively to the concerns of gluten-free customers.

Training 177

Training Front of House Kitchen Safety Allergens 177

7 Shifts

AUGUST 16, 2021

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. A bad shift can lead to unhappy customers and disgruntled staff. What is a pre-shift meeting.

Front of House 397

Front of House Back of House Coaching Customer Service 397

Modern Restaurant Management

NOVEMBER 2, 2022

One House, Different Skills : Shift work is a team sport, and it goes without saying that the front of house and back of house are symbiotic. At the end of the interview process, reference calls are absolutely critical in confirming or eliminating any doubts you may have.

Hiring 147

Hiring Front of House Back of House Employee Relations 147

Modern Restaurant Management

JUNE 2, 2022

Here, using data from Intouch Insight ’s 2022 Restaurant Trends Report and ongoing consumer surveys, we’ll explore the importance of offering a mobile ordering option and why you should keep these interactions as direct as possible, as well as the key drivers that keep consumers coming back. Set the Bar. Stay Connected.

Mobile Ordering 185

Mobile Ordering Front of House Back of House Consumer Goods 185

EATER

SEPTEMBER 13, 2023

Before the fire, Lahaina’s world-famous Front Street was little more than a patchwork of wooden shacks held together by layers of paint, cooking grease, crusty sea salt, banana sap, and gossip. Over the years it housed a saloon, stage, and movie theater. Over the years it housed a saloon, stage, and movie theater.

Front of House 128

Front of House Back of House Food Truck Dine-in 128

7 Shifts

SEPTEMBER 16, 2021

You won't be able to refer to your previous restaurant opening playbook and follow it to the letter. The benefits of this decision include relying on a proven business model, which will ease the opening and operating process, as you'll be able to refer to what worked (and what is working) at your original location. Table of Contents.

Management 370

Management Management Document Hiring 370

7 Shifts

MAY 27, 2021

A rotating shift refers to the change from one shift to another – for example, an employee might work the lunch shift on Mondays in one month, but rotate to the Monday dinner shift in another month. Restaurant schedules shuffle all the time. Table of Contents. What is a Rotating Schedule? What is a Rotating Shift? Fixed Versus Rotating.

Front of House 370

Front of House Employee Relations Back of House Take-out 370

7 Shifts

NOVEMBER 16, 2021

A tip out ensures other employees working in the front of the house share in gratuities, such as: Barbacks. There's a lot of confusion surrounding the process, structure, and laws regarding restaurant tip outs. Read on for everything you need to know to establish a successful process for tipping out in your restaurant. Tip Out Methods.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

7 Shifts

APRIL 23, 2021

Imagine if you were furloughed from your job then offered it back with more responsibility and less pay; you probably wouldn't be in a hurry to return to that job either.”. As we start to welcome back workers, doing things as they were before isn't going to work—especially in hiring. Adam Ranier, Writer, Restaurant Manifesto.

Hiring 370

Hiring Front of House Back of House Food Safety 370

7 Shifts

NOVEMBER 12, 2020

What to include in your restaurant onboarding process. What documentation to give out and collect during onboarding. What is employee onboarding? Employee onboarding is the process of welcoming a new employee to your team. It usually involves an orientation, paperwork collection, and training. Then, explain how you display these values at work.

FOH 307

FOH BOH Food Safety Customer Service 307

Modern Restaurant Management

NOVEMBER 19, 2019

Cloud Kitchen / Virtual Kitchen / Ghost Kitchen – they are all referred to by different names, but the concept is very evident in the names. Every restaurant has a back of house and a front of house. Cloud Kitchens are restaurants with no front of house.

Delivery 143

Delivery Front of House Back of House Mobile Ordering 143

Culinary Cues

SEPTEMBER 14, 2019

Now, by great I am not referring to the number of accolades, feature stories, or titles that appear after their name (although many have rightfully earned all of that) – I am referring to how they are perceived by others. I have always been blessed to count a significant number of true chefs as friends. TEACH SOMETHING NEW EVERY DAY.

Front of House 292

Front of House Communication Leadership Back of House 292

7 Shifts

DECEMBER 27, 2019

Selection ($645.04): Restaurants invest resources into interviewing candidates, calling references, and conducting background checks. The average restaurant employee, however, change jobs every 56 days ! It’s a miracle that restaurants remain a significant part of the economy despite this major staffing problem. Here’s how.

Hiring 360

Hiring Front of House Customer Service Customer Experience 360

7 Shifts

NOVEMBER 17, 2020

Managers can refer back to these forms to see who has grown the most to make promotions accordingly, or to see whose progress has stagnated if they have to make the difficult decision to let team members go. Employees can refer to evaluation forms to track their progress and set professional development goals.

Point of Sale 370

Point of Sale Download Communication Reference 370

7 Shifts

MAY 27, 2021

A rotating shift refers to the change from one shift to another – for example, an employee might work the lunch shift on Mondays in one month, but rotate to the Monday dinner shift in another month. Restaurant schedules shuffle all the time. Table of Contents. What is a Rotating Schedule? What is a Rotating Shift? Fixed Versus Rotating.

Front of House 195

Front of House Employee Relations Back of House Take-out 195

7 Shifts

NOVEMBER 2, 2021

The 9/80 work schedule refers to a method that differs from the traditional eight hours a day, five days a week work schedule. So, what exactly is the 9/80 schedule, what are its benefits, and how can it work in your restaurant? Table of Contents. What is a 9/80 Work Schedule? Disadvantages. How does a 9/80 schedule affect payroll?

Employee Relations 397

Employee Relations Tip Distribution Front of House Mobile Ordering 397

Deliverect

AUGUST 31, 2020

Make sure that everything you deliver can withstand half an hour on the back of a fast-moving motorcycle or bicycle dodging through traffic and hitting the occasional pothole. In the current climate, data is one of the strongest tools a restaurateur has in their arsenal. Start off simple: streamline your menu.

Delivery 146

Delivery Front of House Point of Sale Back of House 146

Goliath Consulting

JUNE 30, 2020

According to Toby Malbec, Managing Director of ConStrata Technology Consulting featured in Hospitality Tech Magazine, higher level of protection and assurance of safety measures are necessary to alleviate customers of their health concerns and persuade them back to dining in (6). Tech for Touchless, Contact-Free Dining. Employee Health.

Kitchen Safety 139

Kitchen Safety Food Safety Front of House Back of House 139

The Restaurant Times

FEBRUARY 22, 2022

Restaurant sustainability refers to how restaurants reduce their environmental impact by tackling issues such as sustainable farming, carbon footprint, supply chain shortening, food waste, packaging, water conservation, energy use, recycling, and more. The concept of sustainable business growth has developed significantly over time.

2022 98

2022 Front of House Cash Management Online Ordering 98

Open for Business

NOVEMBER 21, 2022

POS stands for point of sale, and it refers to the transactional moments when a guest orders and pays for their meal. Sit down restaurants have a lot of moving parts, and a POS can be a clear channel of communication between front and back of house. What is a POS system for a restaurant? Quick service restaurants.

POS 78

POS Mobile Ordering Point of Sale Food Truck 78

Sante

MAY 11, 2020

Regardless of whether you work in the front or back of the house, you are certain to be on your feet for long hours. Common areas of the body in which restaurant workers experience joint pain from these types of injuries include knees, lower back, ankles, and shoulders. Causes of Joint Pain. Slips, Trips, and Falls.

Employee Relations 130

Employee Relations Front of House Back of House Kitchen Safety 130

EATER

DECEMBER 10, 2021

Between 1950 and 2018, 95 percent of the books published by major publishing houses, like Simon & Schuster and Penguin Random House, were written by white authors, according to a New York Times op-ed by Richard Jean So and Gus Wezerek. But Black authors, editors, and booksellers have long been doing the work.

Front of House 142

Front of House Book Back of House 2006 142

7 Shifts

AUGUST 15, 2022

Are you a restaurant owner looking for question to ask potential candidates? Check out this blog and video on the top 9 interview questions to ask as an owner. There are a lot of jobs available in the restaurant industry. But there's one thing between you and the role you want: the interview. Plus what kind of questions to ask the interviewer.

Customer Experience 397

Customer Experience Website Management Hiring Back of House 397

The Restaurant Times

JUNE 30, 2021

With the easing of lockdown restrictions and the government’s focus on restoring normalcy, restaurant managers must focus on getting their businesses back on the path to profits and cover the pandemic losses as soon as possible. . A restaurant primarily has two types of operations – front of the house and back of the house.

Operations 52

Operations Management Management Front of House 52

Modern Restaurant Management

DECEMBER 21, 2022

Instead, as these solutions advance, companies should refer to their technology as “Smart Carts,” or something in the same vein, to give a more accurate representation of what they provide and come off as warm and welcoming tools designed to elevate hospitality. For part one, click here.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

MARCH 18, 2020

Back in the day, ranchers branded cattle to identify each animal. For restaurants, it’s a chance to cement your culinary philosophy into a system of thinking that informs kitchen techniques, front of house behavior, interior design, social media presence and more. We refer to this friction as tension.

Marketing 139

Marketing Front of House Back of House Design 139

Restaurant365

OCTOBER 8, 2021

The term ghost kitchen generally refers to a food business that only sells items for off-premise dining. There are many ways that the back-of-house may be organized, but the restaurant is set up without a traditional front-of-house (without waitstaff or on-site seating options). Let’s dive into the details.

Front of House 78

Front of House Back of House Website Management Delivery 78

Restaurant Clicks

DECEMBER 19, 2021

Often known as the Gateway to the South, Louisville, Kentucky is also sometimes referred to as the River City and Derby City due to its proximity to the famous Ohio River and its annual Kentucky Derby races. A bustling city with a strong baseball culture, this unassuming Southern town just so happens to also have a vibrant food culture.

Dine-in 111

Dine-in Front of House Back of House Fine Dining 111

Open for Business

MAY 19, 2023

It also improves readability and comprehension, as readers can easily locate and refer back to relevant information A restaurant owner contemplates the design of a new space as part of their business plan. Branded cover Include your logo (even if it’s not finalized), the date, and your name. Credit: Getty Images 3.

Fine Dining 147

Fine Dining Front of House Design Document 147

Restaurant365

JUNE 22, 2021

Efficient food usage involves everything from strategic menu planning to coordinating back of house and front of house teams. Cross-contamination refers to when food becomes unusable during prep or storage because of unsafe practices. Avoid Cross-Contamination That Leads to Food Waste.

Compost 88

Compost Food Waste Front of House 88

EATER

JUNE 22, 2023

Dina Ávila /Eater In Zoë Kanan’s cake, a recently reappraised dairy product meets the bright tang of lemon The one item you could always count on in my house growing up was a big tub of cottage cheese. Usually of the generic supermarket-brand variety, it was a fixture in our kitchen, front and center in the fridge.

Back of House 84

Back of House Front of House Advertising Take-out 84

Restaurant365

MARCH 25, 2020

Adjusting how you get your menu items in front of customers could help curb the drop in your sales numbers due to the COVID-19 pandemic. Before you use remarketing ads, you must first have your web provider place a small, unobtrusive piece of code on your website (referred to as a pixel). Provide curbside pickup.

Delivery 107

Delivery FOH Front of House Mobile Ordering 107

Restaurant Clicks

DECEMBER 11, 2021

It has a large Polish-American community and is sometimes referred to as Little Poland. It houses incredible art studios and galleries in converted warehouses along the river, as well as a variety of unique restaurants, spots to enjoy live music, and parks. Let’s explore the best bars in Greenpoint, Brooklyn. Best Bars in Greenpoint.

Bar 110

Bar Brewery Back of House Front of House 110