Modern Restaurant Management

MAY 30, 2025

In 2024, restaurants across the country saw an average five percent increase in transactions and an average eight percent increase in profits with only four percent caused by price hikes. The report analyzed data from more than 30,000 QSR restaurants that generated a total of 4.5 billion transactions and $67 billion in sales in 2024.

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Restaurant Clicks

JULY 24, 2025

The place has a laid-back feel with indoor seating and a drive-through that makes it easy for busy days. The food is served quickly, and portions are moderate, offering a balanced value for the price. Across the state, you’ll find all kinds of BBQ spots that locals swear by. Keep reading to see which places stand out. #30

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Fast Casual Seasonal Menu Back of House Sourcing 147

SpotOn

DECEMBER 11, 2024

While fast casual restaurants vary by cuisine and aesthetic, they share a number of similarities including menu pricing, counter service rather than full table service, and a "build your own" menu model that welcomes modifications. People want to build their own bowls (and burritos, sandwiches, and salads) and they want it now.

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Fast Casual Casual Loyalty Program Online Ordering 52

Restaurant Clicks

APRIL 16, 2025

The classic Philadelphia cheesesteak is made with thinly sliced steak, grilled along with onions and your choice of cheese. Ranking Philadelphia’s best cheesesteaks is no easy feat, and it’s an easy conversation starter here in Philly. Ranking Philadelphia’s best cheesesteaks is no easy feat, and it’s an easy conversation starter here in Philly.

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EATER

FEBRUARY 24, 2021

The rush to purchase heat lamps for outside seating has led to a lucrative secondary market — and a surge in stealing On the Thursday before Valentine’s Day, in the early hours of the morning, McGillin’s Olde Ale House had its heat lamps stolen. Left with fewer heaters, restaurants are unable to accommodate as many outdoor customers.

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Outdoor White Paper Back of House Insurance 284

Modern Restaurant Management

AUGUST 18, 2020

At the beginning of the pandemic, Paul Dioguardi, owner of Colorado-based Hickory House Ribs, realized there was only so much he could do with the amount of available restaurant tables so he decided to focus on growing the catering side of the business. We advertised in local papers, supporting youth sports and wrapping our vehicles.

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Marketing Front of House Back of House Food Truck 493

Modern Restaurant Management

AUGUST 7, 2020

Restaurant owners could choose to ignore the guidelines completely or push them to the back burner to deal with later. They must also have ventilation protocols, such as increased outdoor air, reduced re-circulation, longer system run times and frequent filter checks.” ” The short answer is – it depends.

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Outdoor Back of House Retail Website Management 508

Modern Restaurant Management

DECEMBER 16, 2021

Brooklyn Dumpling House just opened and they're already franchising the idea. Tight menus, for set prices, at times offering previously unapproachable product at approachable prices. We also foresee a lot of companies will redesign locations even further to maximize efficiency. Clinton Anderson, CEO, Fourth Enterprises.

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EATER

OCTOBER 15, 2020

School was about to go back in session and those waking up early found that it was no longer sunny and sweltering at 7 a.m. Still struggling to recoup shutdown losses, businesses now must survive the harsh blow of cold weather It happened around Labor Day weekend, the spiritual end of Midwestern summer.

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Outdoor Seating Small Business Customer Service 364

Modern Restaurant Management

DECEMBER 21, 2022

Reduce portion sizes slightly to maintain menu prices but account for increased costs. Reduce portion sizes slightly to maintain menu prices but account for increased costs. Don’t be afraid to increase price. Don’t be afraid to increase price. For part one, click here.

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2023 Loyalty Program Mobile Ordering Customer Experience 493

EATER

SEPTEMBER 11, 2024

Lille Allen Six chefs and restaurant owners from across the country explain why restaurants feel so expensive right now, and how they’re coping with high prices and customer complaints Dining out involves calculating the intangible: What is hospitality worth to you? Was it worth it? This isn’t a problem of one city or class or demographic.

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Pricing Back of House Food Order Front of House 363

Modern Restaurant Management

MARCH 3, 2023

Key findings illustrating the industry's economic conditions include: Growth will continue : The foodservice industry is forecast to reach $997 billion in sales in 2023, driven in part by higher menu prices. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities.

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2023 2022 Consumer Goods Point of Sale 508

Modern Restaurant Management

AUGUST 19, 2020

In this edition of MRM News Bites, we feature a webinar that looks into the future of restaurants, face pay, delivery robots, drone delivery and a new venture for MRM. The Main Course. "We always viewed a podcast as a natural extension of the MRM brand," said Executive Editor Barbara Castiglia. "When Restaurant of the Future Panel.

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Kitchen Safety Loyalty Program Delivery Seating 515

Modern Restaurant Management

JANUARY 12, 2022

43 percent plan to add an outdoor on-site dining space. "What This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. The Pandemic Has Permanently Altered the Consumer-Restaurant Relationships. Investment in delivery and mobile ordering pays off.

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2022 Mobile Ordering Guest Recovery Point of Sale 539

Modern Restaurant Management

DECEMBER 21, 2022

In a similar vein to tightly integrated systems across the business, we expect to see brands pursue simplification across all aspects of operations from how they manage payment processing to how they manage their digital expansion. End-to-end payment processing removes complexity and PCI compliance demands for operators.

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2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

AUGUST 5, 2020

“Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again. TouchBistro Acquires TableUp. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry.

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Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

SEPTEMBER 30, 2020

32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level. 32 percent of survey takers chose outdoor seating availability as a factor in their dining-out comfort level. How Comfortable are Diners? Some highlights inlcude: Consumers' projected dining out frequency.

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2020 Mobile Ordering Guest Recovery Customer Service 474

Modern Restaurant Management

JUNE 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features foot traffic trends, the rise of the cautious consumer and the takeout shakeout. Restaurant Sales Velocity. Nielsen CGA released sales data with a particular focus on the states of Texas, Florida and Georgia that have eased shelter in place restrictions.

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2020 Food Safety Online Ordering Guest Recovery 324

EATER

DECEMBER 7, 2022

Many restaurants serve a sort of upscale mountain cuisine, seasonal and local ingredients used in dishes hearty enough to fuel outdoor adventures, combined with a decidedly casual setting and service. The glow of nightlife in Whistler. Tourism Whistler/Justa Jeskova.

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Seasonal Menu Hotels Tourism Back of House 240

7 Shifts

AUGUST 6, 2021

Staff scheduling, inventory management, menu analysis , guest satisfaction, profitability, and so much more rest on the shoulders of accurate restaurant forecasting. When successful, they keep a restaurant in the black - but they require time, dedication, and a good bit of math to get right. Table of Contents. What is Forecasting for a Restaurant?

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Seasonal Menu Point of Sale Inventory Food Supply 370

EATER

DECEMBER 15, 2021

Lots of the houses had little trains you could take [through the cellars] that were reminiscent of something you would have seen at Disney World,” remembers Christian Holthausen, a French-American strategic consultant in the wine & spirits industry, of his early career in Champagne in the 1990s.

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Back of House Tourism Hotels Vineyard 284

EATER

NOVEMBER 23, 2021

The capital, Boise, has led the boom (with a surge in housing prices to match), as remote workers migrated east from the Bay Area and the Pacific Northwest in search of more space, cheaper rent, and a quieter lifestyle. And then there’s wine. Really great wine. Idaho is considered a newbie on the U.S. wine scene. Cinder Wines.

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Vineyard Hotels Back of House Front of House 284

EATER

MAY 26, 2021

Some of these restaurants also operated as inns or offered outdoor sleeping porches in the summers. Some of these restaurants also operated as inns or offered outdoor sleeping porches in the summers. The Handy Landing Tea Room and Store in Weirs Beach, New Hampshire | weirsbeach.com. Many sold folksy home decor and souvenirs, too.

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Modern Restaurant Management

AUGUST 2, 2021

With the Eviction Moratorium coming to an end on July 31st, worries are escalating about the small business owners who still can’t cover monthly rent payments and/or have back rent to pay. Rent Struggle Is Real. 35 percent of ALL small businesses in the U.S. 35 percent of ALL small businesses in the U.S. TableSafe, Inc.,

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2021 Point of Sale Equipment 2019 450

Modern Restaurant Management

JULY 1, 2020

Review mentions of “Back-owned” (and related terms) also skyrocketed, up 426 percent, as people look to support and surface these businesses to the community. In early June, we've seen diners seated come back substantially – now down 57 percent compared to pre-pandemic levels. Yelp's Economic Impact Report.

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2020 Travel Food Safety Consumer Goods 450

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics. Ono Food Co.

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Food Truck Customer Service Customer Experience Front of House 317

Modern Restaurant Management

SEPTEMBER 23, 2020

Focused on the retail, services and restaurant industries, the SpotOn ecosystem offers powerful technology to small- and medium-sized businesses (SMBs) at a price they can afford. In this edition of MRM News Bites, we feature real-time data on consumer behavior and the move to #cutoutcutlery. SpotOn Secures $60M Funding. SpotOn Transact, Inc.

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Serving White Paper Food Recycling 517

EATER

MARCH 2, 2022

Menu price: $29. Meanwhile, hand-cut russet potatoes (whose price has been fluctuating wildly and landing anywhere between $1.50 Alex Staniloff/Eater NY. I could make this dish at home for $5,” goes the refrain. Here, Eater looks at all the costs in a popular restaurant dish to see what goes into it, and how much profit comes out.

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Front of House Seating Small Business Food Order 246

Modern Restaurant Management

AUGUST 14, 2020

“We have a guiding principle to do both well and good, and I believe one of the reasons our brand is able to remain successful during these challenging times is by giving back to the communities we serve,” said Laura Rea Dickey, CEO of Dickey’s Barbecue Restaurants, Inc.

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Franchise Franchising Kitchen Safety Food Safety 474

7 Shifts

JULY 21, 2020

These government-backed loans carry loan amounts up to $5 million with low-interest rates and generous repayment terms. Fortunately, lending marketplaces like Funding Circle streamline the process by working with Preferred SBA Lenders who provide in-house approval and accelerated processing. And no money means mo' problems.

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Cash Management Government Small Business Healthcare 300

EATER

MAY 9, 2023

Since a restaurant’s business model relies on food and drink primarily, it functions like a venue with in-house catering. Since a restaurant’s business model relies on food and drink primarily, it functions like a venue with in-house catering. That dish you crave so badly? Finally, all your loved ones will understand why.

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EATER

OCTOBER 26, 2023

Austin Bush Millions cram into Phuket’s popular beaches and resorts, but diners should look elsewhere to taste the mix of southern Thai, Hokkien, and Baba food that makes the island arguably Thailand’s most underrated food destination Phuket is one of the biggest travel destinations in the world. What is the food like in Phuket?

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Seasonal Menu Hotels Back of House Front of House 319

EATER

DECEMBER 3, 2021

There were palm fronds and a fruit-bearing orange tree, servers in polos and striped beachy umbrellas on a big outdoor patio, all designed to transport diners to a cabana on the Italian coast. This one is definitely more maximalist, with clam-shell-shaped chair backs, brass palm-shaped pendant lights, and a teal cheetah-print rug.

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Food Hotels 2021 Back of House 270

Modern Restaurant Management

FEBRUARY 21, 2020

Founded in 2000, Abe and Christina Ng wanted to give Miami something it didn’t have at the time – a neighborhood Japanese restaurant for sushi lovers that served delicious fresh food at good prices. Send news to Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Sushi Maki Ocean Tempura.

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Brewery Design Food Supply Equipment 348

EATER

FEBRUARY 25, 2022

Set in 9,000 miles of pristine parkland, the restaurants of the Canadian Rockies reflect abundant natural resources like wild elk, Saskatoon berries, and fresh trout The Canadian Rockies take everything up a notch. Over the course of 1,000 miles from the U.S.-Canada

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Hotels Front of House Seasonal Menu Fine Dining 246

Modern Restaurant Management

MAY 28, 2021

Highest Average Ticket Price : Michelle Constantino, Naperville, IL. He continued by highlighting areas where the company outperformed the industry in growth and how the organic quick-serve restaurant continues to meet and exceed serving its guests amidst the unique demands of COVID-19. million guests.

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Franchise Franchising Fast Casual Loyalty Program 474

Cheetah

MAY 11, 2021

Outdoor service distancing guidelines are still in place. As a side-note, remember that although dine-in is back, delivery is here to stay. Last August, we reported on the new color-coded reopening plan that assigns California’s counties to 4 tiers based on the risk of viral transmission within the population. Stock Up on Inventory.

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Back of House Front of House Food Supply Coaching 148