Modern Restaurant Management

APRIL 9, 2024

A chief reason is due to caution or uncertainty exhibited by conscious consumers, with 48 percent saying they are taking the ‘wait and see’ approach and holding back on spending in 2024. Moving to Multichannel Dining Experiences Dining out is… back? So, what’s the solution? Food availability is often in flux.

2024 203

2024 Front of House Mobile Ordering Fast Casual 203

Modern Restaurant Management

JANUARY 15, 2024

Dive into Super Bowl-specific catering menus and other deals to reach those not leaving the house. Is inflation still driving wing prices? The price of many staple items is continuing to increase throughout the beginning of this year. What else should operators keep in mind to maximize profit for the popular item?

Food Supply 208

Food Supply Point of Sale Back of House Inventory 208

7 Shifts

SEPTEMBER 7, 2021

Has the price of going to a restaurant increased? We found a 14% increase in the total price on a receipt. Either diners have switched to ordering the more expensive items off the menu, or we're seeing very strong inflation of prices on menus. The bottom line is that the price of going to a restaurant has increased.

Tip Distribution 370

Tip Distribution 2021 2019 Cash Management 370

Apicbase

OCTOBER 28, 2022

If CoGs and overheads rise due to inflation, your menu prices should follow. That way, you can keep price increases minimal. In normal circumstances, when menu prices have to be adjusted, it is usually done strategically and with great caution. Drastic price hikes are the last resort for restaurants.

Pricing 98

Pricing Point of Sale Inventory Seasonal Menu 98

Culinary Cues

MARCH 26, 2022

Again, turn to the National Restaurant Association for guidance. [] PRICING YOUR MENU BY COMPARISON. More often than not – the success of your restaurant begins with effective menu planning, proper pricing, and consistent execution. Every business requires controls in pricing, consistency, quality, and cash handling.

Cash Management 366

Cash Management Social Media Restaurant Law Communication 366

7 Shifts

MAY 15, 2023

When the pandemic forced restaurant shutdowns, Huang turned his uncle's Fresh Meadows restaurant, Peking House, into a fried chicken popup, also called Pecking House, albeit with a spelling variation. He joined us on the Pre-Shift Podcast to tell us about his new restaurant, paying fair wages, and how he feels about tipping.

Fine Dining 195

Fine Dining Back of House Front of House Dine-in 195

7 Shifts

OCTOBER 31, 2022

A good operator looks back on their Business Plan on a monthly or quarterly basis to gauge where they are in terms,” says Mark Moeller, president, and owner of The Recipe of Success , a national restaurant consulting firm. You can't start a restaurant without a plan. But it doesn't have to be overwhelming. Table of Contents. Download now.

Point of Sale 397

Point of Sale Back of House Document Download 397

Cheetah

SEPTEMBER 30, 2021

But the root cause of the current food chain crisis and rising food prices runs deeper than that. Learn how this affects your business, from restaurant suppliers struggling to keep up, to rising food prices led by labor shortages and increased consumer demand for quick, cheap food. Labor Issues Exacerbate Food Chain Crisis.

Food Supply 78

Food Supply Supplies Pricing Food 78

Culinary Cues

JANUARY 23, 2021

The baseline formula for determining selling price using an acceptable food cost percent of 30% would be: SELLING PRICE SP) = PLATE COST (PC)/FOOD COST %(FC%). The baseline formula for determining selling price using an acceptable food cost percent of 30% would be: SELLING PRICE SP) = PLATE COST (PC)/FOOD COST %(FC%).

Point of Sale 450

Point of Sale Front of House Back of House Fine Dining 450

Culinary Cues

APRIL 18, 2023

Covid pulled the drapes back to reveal OZ as just an average guy trying to hide his inadequacies with smoke and mirrors. In all cases the expectation is at the very least – acceptable food quality, and in some cases the expectation is extraordinary food (price has much to do with expectations). A great story.

Food Truck 319

Food Truck Back of House Education Training 319

Modern Restaurant Management

JANUARY 8, 2024

This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

JULY 25, 2023

" Beyond the back office, AI is revolutionizing in-app customer service, especially in mobile apps. RMS relies on its patented AI models to analyze these mountains of transactional data, helping restaurants optimize menu pricing, group menu items, and customize pricing based on location or region.

Customer Experience 167

Customer Experience Customer Service Back of House Pricing 167

Modern Restaurant Management

DECEMBER 18, 2023

It’s the perfect time to look back on a few things we learned in 2023 – based on recent survey data from our restaurant partners – as well as what we predict for the industry in 2024. A new year brings new beginnings and opportunities for transformation in the restaurant industry.

2024 202

2024 2023 Back of House 2022 202

Culinary Cues

AUGUST 4, 2022

The greatest threat is not the labor shortage or supply chain issues, it’s not the pandemic or the price of real estate – yes, all those concerns are troubling and must be dealt with, but they are not what will bring the restaurant industry to its knees. Well then – what will? Try apathy on for size. Is it ignorance or apathy?

Front of House 328

Front of House Coaching Uniforms Back of House 328

Modern Restaurant Management

MARCH 28, 2023

Owners remain grounded in traditional ways of doing business – you have front-of-house staff taking care of the customer from service to payment, and you have back-of-house staff taking care of the food and management. Despite the importance of digital transformation, many restaurant owners are reluctant to adapt.

Front of House 185

Front of House Back of House Small Business Technology 185

Modern Restaurant Management

AUGUST 18, 2023

Photos by Ryan Price “The suspension tables allow us to transform our space,” explains Ronin co-owner Amanda Light. With a location in the heart of a downtown area and the limitations of operating in a century-old Ice House, the Lights anticipated the need for adaptability to maximize space. It's the tables!

Back of House 167

Back of House Seating Seasonal Menu Design 167

Culinary Cues

OCTOBER 19, 2023

Think back in personal time. Do you remember when you first discovered how to snap your fingers or whistle? What about that moment when the training wheels came off and you were able to balance and ride your bike independently? Whether a public display of pride was evident – you were beaming inside. Talk with them and dig deeper.

Training 367

Training Seasonal Menu Back of House Leadership 367

Modern Restaurant Management

JANUARY 13, 2023

Since the pandemic, restaurants have endured a plethora of issues ranging from fluctuating dining restrictions to supply chain issues to rising food prices. To take some of the pressure off of an already small staff, restaurants have begun turning to technology solutions with touchpoints in the front and back of house operations.

Front of House 211

Front of House Back of House Online Ordering Food Order 211

7 Shifts

AUGUST 16, 2021

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. The way to run great shifts is to get out ahead and schedule pre-shift meetings. What is a pre-shift meeting.

Front of House 397

Front of House Back of House Coaching Customer Service 397

7 Shifts

JANUARY 10, 2024

Twenty minutes east of the White House, in D.C.’s s Union Market District, sits the modern Mexican restaurant Destino. It’s awkward because people are often unsure of the ‘right’ amount to tip, so tip amounts vary from person to person. Restaurant workers, who rely on tips to supplement their income, are torn on the subject.

FOH 221

FOH Front of House Customer Service Back of House 221

7 Shifts

JANUARY 11, 2021

National Restaurant Association has partnered with LetsGetChecked to offer members exclusive pricing on-at-home tests Implement an Employee Health Tracking System to minimize infections and spread. "Winter is coming".said said every restaurateur in existence. But 2021 is the year to evolve your restaurant for whatever comes next.

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

Modern Restaurant Management

JANUARY 24, 2022

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry. Hospitality is greater than the sum of its parts.

Technology 223

Technology Front of House Back of House Dietary Restrictions 223

7 Shifts

JULY 13, 2023

Reliable digital payment platforms have built-in security features that protect against fraud and unauthorized access, as well as FDIC-insurance so funds are backed by the full faith and credit of the United States Government. Digital payments also eliminate the risk of theft and misplaced cash from storing it in-house.

Cash Management 195

Cash Management Back of House Training Insurance 195

7 Shifts

JANUARY 10, 2024

Twenty minutes east of the White House, in D.C.’s s Union Market District, sits the modern Mexican restaurant Destino. It’s awkward because people are often unsure of the ‘right’ amount to tip, so tip amounts vary from person to person. Restaurant workers, who rely on tips to supplement their income, are torn on the subject.

FOH 195

FOH Front of House Customer Service Back of House 195

Modern Restaurant Management

OCTOBER 13, 2022

Rising inflation has impacted businesses for the better part of the year, leading many to modify their menus and increase prices in the face of higher ingredient costs. Recent surveys are showing the vast majority of Americans have been cutting back on dining out. Adopt In-House Technology to Improve Service and Reduce Errors.

Technology 180

Technology Loyalty Program Mobile Ordering Download 180

Modern Restaurant Management

JUNE 2, 2022

Here, using data from Intouch Insight ’s 2022 Restaurant Trends Report and ongoing consumer surveys, we’ll explore the importance of offering a mobile ordering option and why you should keep these interactions as direct as possible, as well as the key drivers that keep consumers coming back. Set the Bar. Stay Connected.

Mobile Ordering 189

Mobile Ordering Front of House Back of House Consumer Goods 189

Modern Restaurant Management

FEBRUARY 15, 2022

Certainly one thing on everyone’s mind today is price. Before we begin, we need to realize that the guacamole product served to customers is not solely factored on the price of the ingredients, but you’ll find the sneaky costs in labor, waste, food safety, and shipping. It is when these costs sneak in that margins go down.

Food Supply 189

Food Supply Food Safety Front of House Back of House 189

Modern Restaurant Management

DECEMBER 16, 2021

Brooklyn Dumpling House just opened and they're already franchising the idea. Tight menus, for set prices, at times offering previously unapproachable product at approachable prices. We also foresee a lot of companies will redesign locations even further to maximize efficiency. Clinton Anderson, CEO, Fourth Enterprises.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

AUGUST 18, 2020

At the beginning of the pandemic, Paul Dioguardi, owner of Colorado-based Hickory House Ribs, realized there was only so much he could do with the amount of available restaurant tables so he decided to focus on growing the catering side of the business. We advertised in local papers, supporting youth sports and wrapping our vehicles.

Marketing 197

Marketing Front of House Back of House Food Truck 197

Ken Burgin

NOVEMBER 15, 2021

Covid has given us time to rethink lists, and customers have come back with less money in their pockets. Aussie chef and TV personality Adam Liaw recently made a respectful request for the return of house wine and other affordable restaurant drink options , so let’s start there – he speaks for many people.

Point of Sale 147

Point of Sale Back of House Beverage Email Marketing 147

Modern Restaurant Management

DECEMBER 21, 2021

While some brands have already begun passing costs on to consumers without too much pushback (Chipotle, McDonald’s), brands will need to closely monitor customer response, as value-oriented customers are likely to begin to be more price sensitive as they also feel pressure from inflation. Improve Back-Office Processes.

Point of Sale 196

Point of Sale Supplies Back of House Customer Experience 196

Modern Restaurant Management

JUNE 30, 2023

Updating packaging to account for new ways of getting food from restaurant to car to house to table can increase propensity to re-order significantly. Own Your Changes In March 2023, restaurants’ food prices were 8.8 Customer expectations are level set by their most advanced in-store and digital experiences.

Operations 179

Operations Mobile Ordering Customer Experience Online Ordering 179

Open for Business

DECEMBER 12, 2023

One of the things that makes Ben’s Friends so effective is that they provide all services free of charge to chefs, line cooks, bartenders, servers, back-of-house team members, and so many more. To continue support, implement a system to help employees get the help they need when an issue is identified.

Hospitality 158

Hospitality Insurance Back of House Beverage 158

ChefMod

OCTOBER 20, 2021

With the government banning in-house dining, savvy eateries quickly pivoted their operations. Food costing solutions eliminates the dull, tedious manual work associated with food costing and pricing processes. Unlike manual entries, an automated food pricing and costing process enable you to carry out detailed analytics.

Catering 52

Catering 2022 Pricing Food Supply 52

Modern Restaurant Management

DECEMBER 1, 2021

In between major changes it may help to implement some front-of-house upgrades using minimal capital and labor. In between major changes it may help to implement some front-of-house upgrades using minimal capital and labor. Your back-of-house equipment may well be long overdue for upgrades. Knowing the Right Time.

Front of House 202

Front of House Back of House Customer Experience Equipment 202

EATER

FEBRUARY 27, 2024

. | Elijah Nouvelage/Getty Images Earlier this week, the FTC filed a lawsuit alleging that the deal would eliminate competition and raise grocery prices It’s likely that the place you shop for groceries every week is owned by one of two companies — Kroger, or Albertsons. billion merger. antitrust concerns” over the merger.

Restaurant Law 80

Restaurant Law 2023 Consumer Goods Back of House 80

Modern Restaurant Management

MAY 8, 2023

Which brings us back to the restaurant industry. That doesn’t mean they are trading in their filet mignon for a fast-food burger, but rather they are looking for a more culinary-driven menu at a lower price point. Multi-unit restaurant owners in the have lots of reasons for wanting to diversify their brand portfolios.

Fast Casual 165

Fast Casual Casual Operations Consumer Goods 165