Modern Restaurant Management

JANUARY 15, 2024

Now is the time to get your plays in order to be a winner this Super Bowl Sunday. Dive into Super Bowl-specific catering menus and other deals to reach those not leaving the house. Is inflation still driving wing prices? The price of many staple items is continuing to increase throughout the beginning of this year.

Food Supply 208

Food Supply Point of Sale Back of House Inventory 208

Cheetah

SEPTEMBER 30, 2021

Supply chain disruptions and shortages like these are hitting every part of the food service industry hard. Learn how this affects your business, from restaurant suppliers struggling to keep up, to rising food prices led by labor shortages and increased consumer demand for quick, cheap food. Reading Time: 5 minutes.

Food Supply 148

Food Supply Supplies Pricing Food 148

Culinary Cues

APRIL 18, 2023

Covid pulled the drapes back to reveal OZ as just an average guy trying to hide his inadequacies with smoke and mirrors. Here are some thoughts. [] IT’S STILL ABOUT THE FOOD: People go out to eat for a variety of reasons – convenience, social interaction, a change of pace, business travel, vacations, celebration, or habit.

Food Truck 322

Food Truck Back of House Education Training 322

Culinary Cues

MARCH 26, 2022

Well, you have all heard the statistics about success and failure when food and beverage are involved, so I won’t repeat them. Again, turn to the National Restaurant Association for guidance. [] PRICING YOUR MENU BY COMPARISON. Every business requires controls in pricing, consistency, quality, and cash handling.

Cash Management 369

Cash Management Social Media Restaurant Law Communication 369

Apicbase

OCTOBER 28, 2022

If CoGs and overheads rise due to inflation, your menu prices should follow. That way, you can keep price increases minimal. In normal circumstances, when menu prices have to be adjusted, it is usually done strategically and with great caution. Drastic price hikes are the last resort for restaurants.

Pricing 98

Pricing Point of Sale Inventory Seasonal Menu 98

Culinary Cues

JANUARY 23, 2021

In those restaurants where profit is measured in terms of smaller numbers with significant volume then concerns such as food cost percentage are of paramount importance. In those restaurants where profit is measured in terms of smaller numbers with significant volume then concerns such as food cost percentage are of paramount importance.

Point of Sale 450

Point of Sale Front of House Back of House Fine Dining 450

7 Shifts

MAY 15, 2023

When the pandemic forced restaurant shutdowns, Huang turned his uncle's Fresh Meadows restaurant, Peking House, into a fried chicken popup, also called Pecking House, albeit with a spelling variation. He joined us on the Pre-Shift Podcast to tell us about his new restaurant, paying fair wages, and how he feels about tipping.

Fine Dining 195

Fine Dining Back of House Front of House Dine-in 195

Modern Restaurant Management

JANUARY 13, 2023

Since the pandemic, restaurants have endured a plethora of issues ranging from fluctuating dining restrictions to supply chain issues to rising food prices. To take some of the pressure off of an already small staff, restaurants have begun turning to technology solutions with touchpoints in the front and back of house operations.

Front of House 211

Front of House Back of House Online Ordering Food Order 211

Modern Restaurant Management

JANUARY 8, 2024

This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits. For example, there will be fewer human interactions when ordering takeaways during busy lunch hours, quick customer seating, or bill payments.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

DECEMBER 18, 2023

It’s the perfect time to look back on a few things we learned in 2023 – based on recent survey data from our restaurant partners – as well as what we predict for the industry in 2024. The survey also showed 75 percent of respondents expected their labor costs to increase in 2023.

2024 202

2024 2023 Back of House 2022 202

7 Shifts

JANUARY 11, 2021

This guide includes ideas and checklists for everything from keeping your staff healthy to optimizing your ordering platforms. National Restaurant Association has partnered with LetsGetChecked to offer members exclusive pricing on-at-home tests Implement an Employee Health Tracking System to minimize infections and spread.

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

Modern Restaurant Management

JUNE 30, 2023

Further Optimize Delivery, Takeout and Curbside Experiences Many QSRs already relieve congested drive-thrus with distinct lines or protocols for call-ahead orders and third-party pickups. One of our clients, a well-known QSR legacy brand, added an express drive-thru lane for customers ordering ahead on the brand’s app.

Operations 179

Operations Mobile Ordering Customer Experience Online Ordering 179

7 Shifts

NOVEMBER 17, 2021

Consider two worst-case scenarios: A customer orders extra guacamole but your restaurant is all out of avocados or, on the other hand, you've just walked past a crate of rotten, unusable (and expensive!) You'll also be less likely to order too much of any ingredient, which leads to food waste. avocados in the stock room.

Inventory 370

Inventory Management Management Point of Sale 370

Modern Restaurant Management

JANUARY 24, 2022

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry. Hospitality is greater than the sum of its parts.

Technology 223

Technology Front of House Back of House Dietary Restrictions 223

Modern Restaurant Management

MARCH 28, 2023

Owners remain grounded in traditional ways of doing business – you have front-of-house staff taking care of the customer from service to payment, and you have back-of-house staff taking care of the food and management. Despite the importance of digital transformation, many restaurant owners are reluctant to adapt.

Front of House 185

Front of House Back of House Small Business Technology 185

Culinary Cues

DECEMBER 3, 2022

I can feel the knot in that muscle move slowly from the top of my ankle to the back of my knee. I turn on the news as background noise (there’s never any good news) and I faintly catch the key points about another mass shooting, climate anomalies, political battles, the lingering pandemic, and the rising price of goods.

Back of House 340

Back of House Hotels Front of House Book 340

Modern Restaurant Management

JUNE 2, 2022

The past two years have brought unprecedented changes across the restaurant industry, from new concerns related to social distancing and cleanliness to the acceleration of pre-pandemic trends such as the rise of mobile ordering and third-party delivery services. Set the Bar. Stay Connected.

Mobile Ordering 189

Mobile Ordering Front of House Back of House Consumer Goods 189

Modern Restaurant Management

JULY 25, 2023

" Beyond the back office, AI is revolutionizing in-app customer service, especially in mobile apps. Use cases range from the expected — targeting guests with compelling upsell offers — to the surprising — recommendations driven by day part or customized in real-time as the customer orders.

Customer Experience 167

Customer Experience Customer Service Back of House Pricing 167

Cheetah

SEPTEMBER 30, 2021

But the root cause of the current food chain crisis and rising food prices runs deeper than that. Supply chain disruptions and shortages like these are hitting every part of the food service industry hard. Labor Issues Exacerbate Food Chain Crisis. Summer Heat Wave Inflames Food Shortage.

Food Supply 78

Food Supply Supplies Pricing Food 78

Modern Restaurant Management

OCTOBER 13, 2022

Rising inflation has impacted businesses for the better part of the year, leading many to modify their menus and increase prices in the face of higher ingredient costs. Recent surveys are showing the vast majority of Americans have been cutting back on dining out. Adopt In-House Technology to Improve Service and Reduce Errors.

Technology 180

Technology Loyalty Program Mobile Ordering Download 180

Lavu

FEBRUARY 14, 2024

Bar & Liquor Inventory Management: The Heartbeat of Bar POS System How much food and/or liquors do you have on hand? These programs and APIs enable you to track your beer and liquor inventory , units, suppliers, and prices on your device. What are your profit margins? Having this knowledge at your fingertips is critical.

POS 164

POS Bar Point of Sale Front of House 164

Modern Restaurant Management

MAY 23, 2023

From early 2021, eating out at our favorite restaurants became a thing of the past and with many people staying at home and working remotely, there was a surge in demand for food delivery services, as well as a need for faster and more personalized food options.

Customer Service 167

Customer Service Dietary Restrictions Delivery Online Ordering 167

SpotOn

MAY 13, 2024

  From crafting a summer menu that celebrates seasonal ingredients to offering cool beverages can enhance customer loyalty, adapting to the busy season with innovative menu ideas and online ordering can set your restaurant apart. “Invest in marketing , train your staff, and be ready. We can help.

Seasonal Menu 98

Seasonal Menu Outdoor Email Marketing Loyalty Program 98

7 Shifts

DECEMBER 18, 2019

January is fast-approaching, and hot lunch spots will soon be back on the mind of every highschool and college student in your area. Want to capture the hungry, back-to-school lunch crowd for January? Create a fixed-price ‘Mix and Match’ menu with soups, salads, and sandwiches for customers to choose from. (If is a common one.)

Specials 362

Specials Food Truck Seasonal Menu Social Media 362

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Modern Restaurant Management

DECEMBER 21, 2022

Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience. Restaurants will continue to embrace digital on-premise, including mobile ordering and payment at the table, to streamline operations and improve the guest experience.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

FEBRUARY 15, 2022

Certainly one thing on everyone’s mind today is price. Before we begin, we need to realize that the guacamole product served to customers is not solely factored on the price of the ingredients, but you’ll find the sneaky costs in labor, waste, food safety, and shipping. Food Safety.

Food Supply 189

Food Supply Food Safety Front of House Back of House 189

Modern Restaurant Management

OCTOBER 20, 2020

Dark kitchens or virtual kitchens––real places staffed with non-ectoplasmic people—bring efficiencies to running a restaurant by providing off-site commissary services for delivery orders. Without these pricey anchors dragging down your profitability, you just might be able to focus on making food, and not making rent.

Front of House 203

Front of House Kitchen Safety Food Back of House 203

Apicbase

MAY 8, 2024

MarketMan offers tools for automating invoicing, recipe costing, and food cost calculations, making it a popular choice among restaurateurs. However, with numerous similar systems available, tailored to various types of food service operations and specific use cases, you might ask, ‘Which software is the best fit for my business?

Inventory 52

Inventory Food Supply Kitchen Safety Back of House 52

Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. Customers expect efficient and convenient payments, and restaurants must adapt to meet those demands Tap-to-pay, tableside QR codes, tablets — you name it — help the food service industry embrace flexible and intelligent payment systems.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Modern Restaurant Management

AUGUST 18, 2020

At the beginning of the pandemic, Paul Dioguardi, owner of Colorado-based Hickory House Ribs, realized there was only so much he could do with the amount of available restaurant tables so he decided to focus on growing the catering side of the business. We advertised in local papers, supporting youth sports and wrapping our vehicles.

Marketing 197

Marketing Front of House Back of House Food Truck 197

Modern Restaurant Management

DECEMBER 28, 2021

From full service to fast-casual to legacy fast-food brands, the one constant was disruption. Many brands were able to turn a profit from the lockdowns and social distancing orders by shifting operations toward drive-thru, delivery, pick-up, and curbside models. Just as one issue seemed fixed, another presents itself.

Franchise 196

Franchise Franchising 2022 Fast Casual 196

Squirrel Systems

APRIL 11, 2024

This piece looks at the role tableside ordering technology, like mobile POS systems, can play in adding efficiencies to the overall restaurant and specifically to restaurant patio operations. For many, dining at restaurants in the summer has a special charm, as one of the only times in a year we get to dine outdoors.

POS 97

POS Operations Mobile Ordering Front of House 97

Cheetah

FEBRUARY 23, 2022

Those rushing back to their local restaurants for the full dine-in experience have lots to choose from. To compete, restaurants are reinventing themselves by incorporating emerging food trends into their menus – most notably by showcasing local food products and unique ingredients. Reading Time: 4 minutes.

Food 148

Food Food Supply Food Truck Online Ordering 148

Modern Restaurant Management

JANUARY 3, 2024

We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company. We look forward to another year of serving up fresh dishes and brighter mornings to every customer with care, openness and intention.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Chicago is the city that plans orders ahead the most, followed by Los Angeles, San Francisco, Houston, Atlanta, Dallas, Denver, and Philadelphia! Holiday Hangovers : On the days after holidays like St.

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

NOVEMBER 13, 2023

99 cents, and are added to orders that exceed a minimum cost. By instituting these fees, point-of-sale companies are undermining restaurant profits every time a customer places an online order. By instituting these fees, point-of-sale companies are undermining restaurant profits every time a customer places an online order.

Point of Sale 123

Point of Sale POS Back of House Customer Service 123