7 Shifts

MARCH 18, 2021

Despite what the industry has been through, looking back can help us find ways to adapt today and prepare for the future. Bars and nightclubs were hit the hardest—an 89% drop in sales. A year ago this month, our industry was rocked to its core. Foot traffic disappeared overnight. They didn't dip as much and recovered quicker.

Point of Sale 370

Point of Sale Back of House Front of House Outdoor 370

Modern Restaurant Management

JULY 23, 2024

When we talk about the “restaurant of the future,” labor compliance isn’t exactly the flashiest or most exciting topic to include—certainly not when juxtaposed with salad-making robots and personalized digital menus. This will give them an informed perspective on how the technology can best benefit their business.

Restaurant Law 510

Restaurant Law Employee Relations Kitchen Safety Customer Experience 510

Modern Restaurant Management

DECEMBER 19, 2022

For the tour, we traveled to Houston, Kansas City, Las Vegas, New York, Los Angeles, and Chicago, visiting a wide collection of over 80 bars and restaurants, from brand new and iconic to others that have stood the test of time. And, you don’t have to run a cocktail bar or fine dining location to play with these combinations.

Bar 475

Bar 2023 Back of House Coaching 475

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 540

Mobile Ordering Front of House Customer Service Customer Experience 540

7 Shifts

NOVEMBER 14, 2024

Proper staff training keeps your team knowledgeable, confident, and able to provide the kind of customer service that keeps guests coming back. Front-of-house (FOH) staff, like servers and hosts, will need customer service training, upselling techniques, and communication skills. Focused training also speeds up the onboarding process.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

EATER

MARCH 26, 2025

And while these tables can be challenging to book, snagging a reservation tends to be slightly easier if youre a guest of the hotel. Theres a warm-weather rooftop bar that nearly puts the Sacr Coeur within arms reach and a sprawling brasserie, as well as nightclub Mikado Dancing, open Friday and Saturday nights.

Book 180

Book Hotels Seasonal Menu Fine Dining 180

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. The top items paired with ibuprofen included Cheesesteaks, Cognac, Nacho Fries, Bacon Egg and Cheese, and Cold Brew!

2024 476

2024 2023 Food Order 2013 476

Modern Restaurant Management

SEPTEMBER 30, 2020

This edition of MRM Research Roundup features diner expecations over the next few months, robots for QSRs, and the best cities for coffee lovers, vegans and vegetarians. How Comfortable are Diners? The survey results reveal that 35 percent of respondents feel the same level of comfort dining out now as they did at the beginning of the pandemic.

2020 475

2020 Mobile Ordering Guest Recovery Customer Service 475

Modern Restaurant Management

NOVEMBER 27, 2024

AI usage has also skyrocketed, primarily in the back-of-house. Ninety-five percent of those surveyed reported using some form of AI in their restaurant, with the most common being AI-assisted inventory management (35 percent), AI menu optimization (35 percent) and AI reservations/bookings (32 percent).

2025 221

2025 Loyalty Program 2024 Back of House 221

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. The report analyzed data from more than 30,000 QSR restaurants that generated a total of 4.5 billion transactions and $67 billion in sales in 2024. labor costs at 3 percent.

Fast Casual 252

Fast Casual Food Point of Sale Mobile Ordering 252

Modern Restaurant Management

AUGUST 5, 2020

“Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again. TouchBistro Acquires TableUp. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry.

Food Safety 528

Food Safety Mobile Ordering Online Ordering Kitchen Safety 528

Lavu

MAY 30, 2025

There are numerous ways to improve your table turnover rate, such as implementing efficient reservation systems, optimizing menu design, and training staff to handle table management effectively. If you have a bustling restaurant, having faster table turnover is one of the best ways to increase both revenue and customer satisfaction.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

Culinary Cues

SEPTEMBER 15, 2022

When a destination welcomes more people than there are restaurant seats then even the mediocre seem to thrive but check back in a year or two and you will probably find a new owner, a new concept, and a different shot at success. Set the bar right from the beginning – We want to be the best fish fry restaurant in town.

Fine Dining 449

Fine Dining Front of House Customer Service Customer Experience 449

EATER

FEBRUARY 11, 2021

This is different from wines produced by Champagne houses — think Veuve Clicquot or Pol Roger — which typically (but not always!) What’s the main difference between grower Champagne and house Champagne? But not all Champagne is this way. What is grower Champagne?

Back of House 332

Back of House Consumer Goods 2005 Reference 332

Culinary Cues

APRIL 18, 2023

Covid pulled the drapes back to reveal OZ as just an average guy trying to hide his inadequacies with smoke and mirrors. The Union Oyster House in Boston is one of the oldest continuously operating restaurants in America – The Kennedy’s loved to dine there and some of our founding fathers enjoyed oysters at their oyster bar.

Food Truck 386

Food Truck Back of House Education Training 386

EATER

MAY 31, 2023

Between the picturesque inns serving multicourse feasts, craft beer bars with decks ideal for sunset drinks, and loads of seafood around every turn, it’s hard not to rave. Wedged between Nova Scotia and New Brunswick in the Gulf of St. But the famous bivalves don’t get all the attention.

Front of House 246

Front of House Back of House Hotels Seasonal Menu 246

Modern Restaurant Management

JULY 1, 2020

Review mentions of “Back-owned” (and related terms) also skyrocketed, up 426 percent, as people look to support and surface these businesses to the community. During the peak of the pandemic, the number of diners seated across Yelp Reservations and Waitlist dropped essentially to zero. Yelp's Economic Impact Report.

2020 451

2020 Travel Food Safety Consumer Goods 451

EATER

FEBRUARY 14, 2025

We reserved Sunday nights to cook a more involved meal together. Lille Allen We asked couples across the country about budgets, date nights in, and what makes a restaurant really worth it In the first seven years of our relationship, my husband and I never codified date night. We went to restaurants sometimes, we cooked together other times.

Back of House 165

Back of House Take-out Specials Reservations 165

Restaurant Clicks

OCTOBER 13, 2021

Wine bars aren’t places for wine enthusiasts and snobs to gather and talk about the notes and tannins they get from their glasses. Instead, wine bars are popular restaurant destinations for friends to gather, dates to mingle, and events to take places. You can’t go one block without stumbling upon one or two NYC wine bars.

Bar 148

Bar Reservations Seating Back of House 148

Squirrel Systems

FEBRUARY 3, 2025

Super Bowl Sunday is one of the busiest days for restaurants and bars, as fans gather to enjoy the game, food, and drinks with friends and family. At the end of the day, share the results both in-house and on social media to let everyone know which team’s dish was the most popular, just like the real game.

Social Media 80

Social Media Point of Sale Email Marketing Back of House 80

Modern Restaurant Management

FEBRUARY 25, 2020

” Evidence of indirect and/or contractually reserved control over essential employment terms may be a consideration for finding joint-employer status under the final rule, but it cannot give rise to such status without substantial direct and immediate control. NLRB Issues Joint-Employer Ruling.

Mobile Ordering 350

Mobile Ordering Front of House Customer Experience Back of House 350

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Restaurant Clicks

DECEMBER 4, 2021

Similarly, most bars in Harlem are dotted along the famous avenues. If you are on the hunt for the best bars in the city, this guide is just for you. Best Bars in Harlem. Earl’s Beer and Cheese Alison The Toolbox Bar. The name of the next bar in the list sells it off: Corner Social. Corner Social. I thought so.

Bar 140

Bar Front of House Online Ordering Back of House 140

EATER

MAY 26, 2021

The Handy Landing Tea Room and Store in Weirs Beach, New Hampshire | weirsbeach.com. For the first half of the 20th century, hungry travelers couldn’t do better than a roadside tea room. If you happened to be traveling from Washington, D.C. Lucky for you, it’s Sunday, when the restaurant offers 75-cent dinners of fried chicken or Smithfield ham.

Back of House 329

Back of House Advertising Travel Small Business 329

Culinary Cues

DECEMBER 12, 2020

a house of worship where it is claimed rest some of the bones of Mary Magdalene. On rare occasions, there are chefs who do all of the above and more. Walking up the cobblestone road that leads to the church and taking in the beauty of the French countryside is truly a spiritual experience.

Fine Dining 364

Fine Dining Back of House Dine-in Presentation 364

Restaurant Clicks

DECEMBER 12, 2021

And, what better way to get to know an area than by trying out some local bars? And, what better way to get to know an area than by trying out some local bars? As someone with a few friends in Dumbo, I’ve been to my fair share of bars in the neighborhood. Best Bars in Dumbo. Olympia Wine Bar. Order Online.

Bar 133

Bar Front of House Back of House Online Ordering 133

Future Food

NOVEMBER 27, 2024

Despite the challenges posed by rising living costs and shifting consumer spending patterns, the food and hospitality sector continues to adapt to meet the needs and wants of consumers in Australia. Innovative trends are emerging, reshaping the industry landscape and offering fresh opportunities for growth. Source mccrindle.com.au

Hospitality 78

Hospitality 2025 Food Back of House 78

EATER

DECEMBER 15, 2021

Lots of the houses had little trains you could take [through the cellars] that were reminiscent of something you would have seen at Disney World,” remembers Christian Holthausen, a French-American strategic consultant in the wine & spirits industry, of his early career in Champagne in the 1990s.

Back of House 284

Back of House Tourism Hotels Vineyard 284

Restaurant Clicks

OCTOBER 15, 2021

Atlanta has hundreds, maybe even thousands, of bars within and around its perimeter. But which bars should you bother trying? Whether you’re stopping through town on your way to another destination, taking a vacation, or you live in the area, you have to try one of these best bars in Atlanta at some point during your stay.

Bar 135

Bar Online Ordering Hotels Back of House 135

EATER

OCTOBER 1, 2024

In 2025, a 350-acre Walmart campus is projected to open as its own self-contained community, complete with a food hall, hotel and rooftop bar, on-site childcare, parking garages, an amphitheater, bike paths, and a couple of lakes. Plating dishes at Conifer. All the while, the food scene has grown alongside the town.

2011 261

2011 Food Truck Hotels Seasonal Menu 261

EATER

OCTOBER 15, 2020

School was about to go back in session and those waking up early found that it was no longer sunny and sweltering at 7 a.m. While every sector of the economy has been impacted by COVID-19 regulations, there’s perhaps no industry that’s been as intrinsically transformed as restaurants and bars.

Outdoor 363

Outdoor Seating Small Business Customer Service 363

7 Shifts

AUGUST 12, 2020

Before you get any ideas of a cheesy radio spot, take a step back and look at the bigger picture. So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. Whatever plans and forecasts you had for your restaurant are yesterday’s bread now. Which is where your restaurant marketing plan comes in.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

ChowNow

MAY 16, 2025

Its where potential customers decide if they trust you enough to place an order, reserve a table, or recommend you to a friend. Its where potential customers decide if they trust you enough to place an order, reserve a table, or recommend you to a friend.

Mobile Ordering 195

Mobile Ordering Loyalty Program Online Ordering Download 195

Restaurant Clicks

DECEMBER 1, 2021

If there is one thing young professionals like after a long day, it’s a good drink at a nice bar. Luckily, Astoria is packed with awesome bars that range from divey to upscale for whatever mood. Whether you are looking for a craft cocktail or a simple beer, Astoria bars offer everything you could want and more. Bohemian Hall.

Bar 142

Bar Brewery Online Ordering Food Order 142

Restaurant Clicks

DECEMBER 11, 2021

The neighborhood has a long and rich history of cultural diversity, and in recent years has experienced an influx of new bars, restaurants, and retail shops. No matter what type of bar you want to hang out in, you’ll find it in Prospect Heights! Best Bars in Prospect Heights. Weather Up. Gold Star Beer Counter.

Bar 143

Bar Seasonal Menu Front of House Online Ordering 143

Modern Restaurant Management

JULY 30, 2021

However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. This program, piloted last year, is designed to help KFC team members build short-term savings and create lasting savings behaviors.

Franchise 510

Franchise Franchising Fast Casual Point of Sale 510

EATER

JUNE 28, 2023

The drink took me back a decade, when my grandma’s rich, artsy, Hamptons-house owning friend gave me my first Bullshot. But bars and restaurants across the country, as well as creators on social media, are increasingly offering hyper-savory cocktails, like Willy Wonka’s three-course dinner chewing gum in drinkable form.

Social Media 259

Social Media Back of House Bar Sports 259