Modern Restaurant Management

MARCH 9, 2020

In the Internet economy, online consumer reviews are a powerful tool used in helping businesses drive growth and integrate crucial feedback to create a better customer experience. For consumers, online reviews provide a source of expert opinion from peers that have had previous experiences with a product or service.

Customer Experience 185

Customer Experience Social Media Customer Service Technology 185

Modern Restaurant Management

JUNE 25, 2020

As the fight against COVID-19 continues, more of those same restaurants have started considering—and even implementing—new plans for welcoming employees and customers back for in-person dining. Consider limiting bathroom capacities for both employees and customers to reduce person-to-person proximity.

Employee Relations 218

Employee Relations Customer Experience Communication Training 218

Perfect Daily Grind

AUGUST 10, 2020

Typically, this will be a balanced, versatile coffee that can be served black or white. This provides customers with something easy and consistent when they come in for their daily cup. This means that they source their coffees from a variety of different roasters. Why Should You Offer Customers A Guest Coffee?

Café 148

Café Customer Experience Back of House Customer Service 148

Sling

JULY 11, 2023

The right hotel management software can help make managing customers and employees easier and more enjoyable for everyone involved. In this article, we discuss some of the top hotel management software solutions so that you can choose the one that’s right for your business.

Hotels 78

Hotels 2023 Management Management 78

7 Shifts

JULY 24, 2020

That’s why we’ve selected 3 books that focus on people—customers and staff. Setting the Table focuses on Meyer’s philosophy of Enlightened Hospitality , which revolves around relationships and respect—between both staff and customers. Improving these relationships is a surefire way to improve your restaurant’s service and bottom line.

Book 370

Book Management Management Restaurant Law 370

Modern Restaurant Management

MARCH 9, 2022

Events like this not only ruined our entire eating experience, but also prevented us from ordering food from this restaurant for a while. Restaurant owners are using intelligent packaging to keep food warm, hygienic, presentable, and ready to eat from kitchen to customer plate. Delivery of cold food leads to loss of customer.

Compost 208

Compost Sustainability Online Ordering Kitchen Safety 208

Perfect Daily Grind

MAY 28, 2023

And while the skills and expertise of industry professionals are still an essential part of specialty coffee, it’s safe to say that relying on technology only serves to support the work they do. You may also like our article exploring automation in coffee roasting. Want to read more articles like this? Enjoyed this?

Food Supply 173

Food Supply Supplies Technology Article 173

Future Food

OCTOBER 20, 2020

The dearth of overseas travel opportunities and the re-direction of holiday spending to Australian hospitality were, and will be, one of the key sources of spending on Australian F&B in 2020 and 2021. They are part of a new wave that is bringing not just calories to your door, but quality produce and, as near as possible, the experience.

2022 145

2022 Design Food Back of House 145

Culinary Digital

OCTOBER 23, 2023

In this article, we will explore how the use of digital tools can significantly improve dietary operations. Online ordering platforms and mobile apps have made it easier for customers to place orders, customize their meals, and even track their deliveries in real-time, enhancing their overall dining experience.

Mobile Ordering 64

Mobile Ordering Food Safety Online Ordering Point of Sale 64

7 Shifts

FEBRUARY 4, 2021

Beechwood Doughnuts is a popular doughnut bakery in St Catharines, Ontario, which has been serving delectable doughnuts—from nanaimo to pumpkin cheesecake —to thousands of customers for six years. Six years later, Beechwood Doughnuts sells thousands of hand-crafted doughnuts per day to customers lined up around the block (pre-COVID).

Operations 370

Operations Book Communication Small Business 370

Perfect Daily Grind

JUNE 21, 2020

Vegan, earth-conscious, experience-seeking, Instagram-shunning, pour-over-drinking, pour-over-avoiding, quality-orientated, convenience-orientated: the consumer market is rapidly evolving and at times contradictory. Coffee shop owners who don’t adapt to their changing needs risk losing sales and customers. Credit: La Marzocco Korea.

Café 137

Café Consumer Goods Customer Experience Sustainability 137

Goliath Consulting

FEBRUARY 26, 2021

Though words like “work culture” and “cultural fit” have been controversial in the recruiting realm (1), there is no denying that restaurants with excellent work culture benefit from happy employees and many loyal customers. Attracts Customers. So what do we mean by culture? And what does it mean to have a great one?

Customer Experience 109

Customer Experience Customer Service Café Magazine 109

The Rail

JUNE 19, 2023

You can create a unique dining experience based on your traditions, culinary ambitions, and choice of dining atmosphere. One strategy that can be particularly impactful is to build a customer-centric brand. A truly customer-centric restaurant brand reflects this.

Dietary Restrictions 59

Dietary Restrictions Customer Experience Social Media Customer Service 59

7 Shifts

OCTOBER 15, 2020

Based on my conversations with dozens of restaurateurs and operators, as well as other technology providers over the past few months, this article will quantify how the New York market has been impacted, and what forward-thinking operators are doing to adapt and thrive.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Cheetah

JUNE 22, 2020

As you look to reopen your restaurant or business after Shelter-in-Place has ended, Cheetah has assembled some advice and helpful links from our industry experts and top customers. If the thought of plating dishes in plastic boxes rather than white porcelain plates gives you the chills, this article is for you. Reading Time: 3 minutes.

Food 139

Food Customer Experience Food Safety Food Supply 139

Perfect Daily Grind

JUNE 16, 2022

By drawing on an ever-increasing number of data points, baristas and coffee shop owners can understand more about the coffee they are using, which can help to enhance the customer experience. You may also like our article on how technology has changed in the coffee industry over the last few years. Enjoyed this?

Café 141

Café Supplies Technology Merchandise 141

Restaurant Clicks

OCTOBER 19, 2021

With so many choices presented for diners, you have to be the best of the best to encourage customers to return. The chefs featured in this article are among the very best the city has to offer. Chef Scott Muns has the ability to create an exquisite, fine dining experience. Johnny Spero. Matt Baker.

Fine Dining 174

Fine Dining 2018 Food Truck Magazine 174

Sling

SEPTEMBER 23, 2021

Offer a distinctive dining experience as well as delicious food. In this article, the experts at Sling reveal the most unique restaurant ideas from around the world. Source: CuriousHalt.com. You’ll enjoy delicious food, stellar customer service , and…periodic 7.8 Guests are seated and served in total darkness.

Front of House 148

Front of House Fine Dining Dine-in Back of House 148

Sling

NOVEMBER 23, 2023

In this article, we’ll discuss the three general stages of starting a business — learning, building, and working — and the specific steps within those stages that can help you get organized on the road to starting your own landscaping business. But, in some cases, other types of bank accounts may better serve your needs.

Insurance 78

Insurance Equipment Customer Service Hiring 78

The Rail

NOVEMBER 2, 2023

If you’re an established restaurant owner, you likely know that the most severe of these changes tend to be required around summer and winter, when extreme weather can alter customer behaviors and expectations. However, first-time restaurant and bar owners might not be fully aware of what to expect when the snow starts falling.

Sustainability 52

Sustainability Seasonal Menu Audits Outdoor 52

The Restaurant Times

SEPTEMBER 22, 2021

Firstly, they allow restaurants to deliver straight to customers at home. The first wave of the pandemic was a learning experience for the industry and was responsible for levelling the international F&B industry when it comes to the challenges faced by restaurateurs. Source: TechCrunch. Technology Will Enable Growth.

Fine Dining 52

Fine Dining Fast Casual Customer Experience Online Ordering 52

Sling

OCTOBER 7, 2023

In this article, we discuss how to plan, prepare, and, finally, go to work in your own cleaning business. You can find resources and gain experience by reading articles online, talking to people who already work in the cleaning industry, or getting a job at an existing company. What do other companies in this niche charge?

Insurance 78

Insurance Advertising Customer Service Website Management 78

Perfect Daily Grind

DECEMBER 21, 2020

Robert Chohan is the founder of Kopi House , a café chain in London that serves Singaporean nanyang coffee. The human body digests MCT oil very quickly; it is an immediate energy source that boosts your metabolism and can support weight loss as part of a balanced diet. Want to read more articles like this? Enjoyed this?

Café 208

Café Consumer Goods Beverage 2009 208

The Restaurant Times

DECEMBER 28, 2020

Customer retention plays a crucial role in the success of a restaurant. Loyal customers tend to order and spend more and are good for the business. It has been seen that a mere 5% increase in repeat customers increases profits exponentially. How to Increase the Customer Retention Rate in Your Restaurant in the UAE.

Loyalty Program 98

Loyalty Program Email Marketing Social Media Customer Service 98

Restaurant Clicks

SEPTEMBER 23, 2021

Because of its longstanding history of being a top destination for immigrant settlers, you can rest assured knowing your cultural dining experience is going to be an authentic one. In this article, we’ll explore 19 places for the best sushi in NYC, from the elegant and high-end to the surprisingly delicious back door options.

Website Management 117

Website Management Online Ordering Seasonal Menu Reservations 117

The Restaurant Times

OCTOBER 3, 2023

In this article, we explore the fascinating insights derived from this episode of Restrocast by Ashish Tulsian featuring Karl Goodhew, offering a glimpse into the captivating transformation of a retail tech leader into a visionary figure in the world of fast-casual dining. From leading software engineering at Macy’s Inc.,

Innovation 52

Innovation Fast Casual Retail Loyalty Program 52

Restaurant Clicks

SEPTEMBER 14, 2021

Peppervine is a restaurant located in the Southpark area of Charlotte serving small plates made with locally sourced ingredients. Good Food prides themselves on putting a fresh spin on small global plates to serve Charlotte’s on-the-go demographic. Good Food provides a seasonal menu with only locally sourced ingredients.

Front of House 92

Front of House Seasonal Menu Reservations Back of House 92

The Restaurant Times

JANUARY 28, 2022

In this article, we’ll give a quick guide and how to market your restaurant USP in the digital world the right way. . It could be the way you cook at a live station, the manner of serving, or that one high-demand item that people come to taste from miles away. Getting many first-time customers is an outstanding achievement.

Marketing 52

Marketing Social Media Email Marketing Customer Experience 52

Sling

DECEMBER 14, 2021

No, we’re not talking nationality, age, gender, experience, and the like (that’s more about diversity ). In this article, we’ll show you 16 personality types based on the research of Carl Jung and Isabel Briggs Myers and tell you how to motivate each. Advocates often serve as the protector within a group. 5) Advocate (INFJ).

Entertainment 148

Entertainment Innovation Communication Article 148

Modern Restaurant Management

JULY 30, 2021

Participants in MyChange with SaverLife receive access to the national SaverLife platform and the opportunity to participate in national savings challenges, access financial education articles, engage in forums and accumulate redeemable points for a chance to win prizes. Our team can’t wait to serve the best burritos in town!”

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Restaurant Engine

JANUARY 27, 2021

In this article, we look at how daily lunch specials can drive new patrons at your restaurant. It’s another revenue source that with some marketing and planning can help cover your expenses right into the dinner hour. Make sure that your kitchen is able to serve this in a timely manner. Deliver Lunch Samples.

Specials 116

Specials Mobile Ordering Catering Social Media 116

The Restaurant Times

NOVEMBER 17, 2022

We are in a day and age where people continuously seek thrills, new experiences and the sensation of the unknown. When it comes to restaurants, especially, guests search for locations that offer unique food, a comfortable ambiance, and only the best customer service. Pop-ups are known for their unique and priceless experience.

Marketing 52

Marketing 2023 Email Marketing Social Media 52

Restaurant Clicks

SEPTEMBER 18, 2021

In this article, we’ll list the best Baltimore restaurants. You can find upscale steakhouses in the city serving everything from porterhouse to filet mignon. Serving avant-garde but authentic Asian fusion food, Ekiben offers the chance to try dishes with Thai, Taiwanese, and other origins. But the list is far from complete!

Reservations 106

Reservations Seasonal Menu Website Management Fine Dining 106

Bingage

DECEMBER 5, 2019

and how to take photos that are customer-friendly and proper social media monitoring. Look at the bottom of the article for fresh restaurant Social Media Content Ideas ). Image Source. 68% of consumers are ready to spend more than 15% for the same product or service if they are convinced they will have a satisfying experience.

Social Media 98

Social Media Marketing Consumer Goods Influencer 98

The Restaurant Times

JUNE 23, 2021

In fact, it is advisable to keep the menu short from the point of view of controlling operating costs and improving customer experience. As revealed by a research study conducted at Columbia University , a limited menu having fewer options eases the process of decision making for the customers. Source: Sammy G’s Tavern.

Point of Sale 90

Point of Sale Online Ordering Food Order Customer Service 90

Perfect Daily Grind

SEPTEMBER 6, 2020

Finally, they would be steeped in boiling water, then served in a coconut shell. Before trying the tea for the first time, most of our customers thought it should taste a bit like coffee… but there’s not even a hint of a coffee taste.” Mateusz currently sources his tea from Bente Luther-Medoch’s Machare Estate in Tanzania.

Consumer Goods 187

Consumer Goods Beverage Sustainability Café 187

The Restaurant Times

FEBRUARY 14, 2022

I n essence, internet, ghost, or cloud kitchens are enterprises that do not have the physical capacity to serve walk-in clients and focus solely on delivery orders. During this era of the industry, everyone will experience tremendous expansion, but there will also be periods of consolidation, resulting in the emergence of a few large firms.

2022 52

2022 Kitchen Safety Food Supply Food Safety 52