Touch Bistro

JULY 14, 2021

Before social media platforms and food influencers existed, word of mouth used to sound something like this: “You should check out this new pizza shop in my neighborhood. Thanks to social media, restaurant influencer marketing is a rising trend that can play a crucial role in driving diners to your door. What are Food Influencers?

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Influencer Social Media Food Consumer Goods 98

The Restaurant Times

NOVEMBER 5, 2021

Influencer marketing is proving to be indispensable for restaurant marketing in the new normal. Using a combination of alluring photos and videos of food, influencers work their magic to get their audiences to try out an outlet. For example, a mid-level influencer, who has 10-100k followers, may demand $250-$400 for their services.

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Influencer Marketing Food Social Media 52

The Restaurant Times

MARCH 2, 2022

When it comes to generating exposure for your food business, there are numerous social media platforms and Influencer Marketing activation options to explore. Food Influencing 101: How To Leverage Food Influencers. Online information and social discussions have a huge impact on how customers choose what to buy and when.

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Influencer Marketing Social Media Food 52

Culinary Cues

MAY 12, 2022

We deal with highly perishable goods, unpredictable customer behavior, swinging door staffing, and constantly escalating cost of goods. It takes so much effort, time, and money to pull customers in for that first visit – we want to make them feel good about their investment and book another reservation soon. CAFÉ Talks Podcast.

Pricing 352

Pricing Training Consumer Goods Customer Experience 352

7 Shifts

DECEMBER 2, 2022

The team you put together and the experience you provide to your guests has to be top—notch. Of course, tasty food, a specific dining experience, and real estate locations all have a part to play. The names resonate and describe precisely the experience you will get. Like it or not, it's how your customers will find you.

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Social Media Customer Experience Food Truck Back of House 391

Perfect Daily Grind

JANUARY 25, 2023

For instance, YouTube influencer Emma Chamberlain’s coffee brand raised US $7 million in Series A funding in August 2022, which was used to support brand expansion and product development. You may also like our article on whether coffee & sports partnerships are becoming more popular. Read on to find out more. Enjoyed this?

Social Media 169

Social Media Merchandise Influencer Certification 169

Modern Restaurant Management

SEPTEMBER 21, 2023

When it comes to attracting customers to restaurants, local SEO is crucial and can optimize their online presence to attract more local customers. First, it's an effective way to attract local customers who are looking for restaurants. Keep your profile updated to engage your customers. What Is Local SEO?

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The Restaurant Times

SEPTEMBER 14, 2020

Customer satisfaction is given utmost importance in businesses everywhere, and the restaurant industry is no exception. Customer Relationship Management (CRM), being an integral part of nearly all types of businesses, helps retain customers and drive sales growth. Helps You Understand Your Customers Better.

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Fine Dining Customer Experience Dine-in Email Marketing 52

Perfect Daily Grind

FEBRUARY 27, 2023

You may also like our article on coffee culture in Iran. Milorad notes that specialty coffee sectors in other countries in the region, such as Oman, are also expected to experience significant growth in the next five years or so. It’s also about sharing a moment and creating an excellent experience for the customer.”

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Social Media Back of House Customer Experience 2023 182

Future Food

NOVEMBER 7, 2021

As we have endured the past 18 months of the pandemic it is not accurate to say that Covid-19 has influenced the trends we will see and experience in the near future, as many trends were already starting to gather momentum, the pandemic has however accelerated their inevitability. Menus and food designed to travel.

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2022 Food Supply Entertainment Hospitality 148

Perfect Daily Grind

SEPTEMBER 7, 2022

So, how can this change the consumer experience in airports? You may also like our article on whether airlines are starting to offer better coffee. “We How is the customer experience affected? As most airports are busy places, convenience plays an important role in the consumer experience. What about menu items?

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Café Franchise Franchising Beverage 158

Perfect Daily Grind

MAY 4, 2022

In this article, he explores why coffee delivery services in China are popular and how they are influencing the country’s wider coffee market. You may also like our article on ecommerce & coffee in China. Instead, customers place their orders through the chain’s mobile app, before opting for either pick-up or delivery.

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Delivery Mobile Ordering Customer Service Beverage 127

Modern Restaurant Management

NOVEMBER 27, 2023

Proper maintenance is also essential to customer satisfaction, retention, and word-of-mouth reputation building. This article will provide insights into restaurant maintenance strategies, best practices to implement them, and tips and tricks to drive long-term success.

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Audits Equipment Kitchen Safety Food Safety 122

Modern Restaurant Management

JULY 6, 2023

However, there’s an opportunity to turn slow nights into "grow" nights and counter declining revenue by changing customer behavior. Although it might seem challenging, thanks to modern technology, restaurants can now understand and engage with their customers in new ways, ultimately filling up those empty tables.

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Seating Innovation Marketing Loyalty Program 179

Future Food

NOVEMBER 4, 2020

Hospitality Mindset – It’s All About The Customer. Where the customer decides to spend is highly dependent on how well the food operator has considered the customers aspirations and their needs and aligned these with a clearly defined ‘Hospitality Mindset’. Happy customers spend more and more often.

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Hospitality Customer Service Customer Experience Fine Dining 148

Sling

DECEMBER 10, 2023

In this article, we discuss some of the best things you can do before you even open your doors that can help make your new bakery a success. Unlike, say, mowing lawns, owning and operating a successful bakery takes a lot of knowledge, experience, and skill. As you do, pay attention to more than just the baking. And that’s OK.

Restaurant Law 78

Restaurant Law Customer Experience Customer Service Employee Relations 78

The Rail

MARCH 7, 2023

Whether you're a small, local restaurant or a large, chain restaurant, social media can be a powerful tool to help you attract new customers and build brand awareness. In this article, we'll discuss ten ways you can promote your restaurant on social media. 13 Ways to Promote Your Restaurant on Social Media 1.

Social Media 119

Social Media Customer Experience Small Business Influencer 119

Perfect Daily Grind

FEBRUARY 15, 2023

For many baristas, a passion for high-quality coffee and excellent customer service is what drives them to work in specialty coffee. You may also like our article on career progression for specialty coffee baristas. Compared to other jobs in the industry], working as a barista doesn’t always require as much experience.”

Education 187

Education Point of Sale Training Website Management 187

Perfect Daily Grind

AUGUST 16, 2022

There’s no doubt that seasonality plays an important role in influencing consumer behaviour. For many coffee shop owners, including seasonal food and beverages is essential to boost sales and maintain customer interest. You may also like our article exploring the syrups & flavourings market in the coffee sector.

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Design Menu Seasonal Menu Social Media 157

Perfect Daily Grind

DECEMBER 4, 2022

It’s undeniable that Covid-19 has significantly influenced coffee consumer behaviour in the long term. You may also like our article on the rise of coffee subscription services. Although each coffee subscription service is different, most of them require customers to sign up to receive a specified number of bags of roasted coffee.

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Customer Service Customer Experience Equipment Sustainability 138

Perfect Daily Grind

OCTOBER 9, 2022

Choosing the right location for your espresso machine not only affects barista workflow and customer interaction; it can also create a new focal point for any coffee shop if positioned properly. You may also like our article on how the espresso machine influences barista workflow. Read on to find out what they said.

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Café Design Customer Experience Point of Sale 157

Perfect Daily Grind

FEBRUARY 26, 2023

There is no denying the influence of Nordic roasters on specialty coffee as we know it today. However, at the same time, it’s becoming increasingly evident that other countries also have a significant influence on the global coffee industry. You may also like our article on the future of espresso.

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Innovation Influencer 2007 Consumer Goods 154

Perfect Daily Grind

SEPTEMBER 21, 2022

One of the many ways they can do this is by roasting coffee in-store – creating a unique customer experience that also maximises coffee freshness. You may also like our article on why coffee shops would choose to roast their own beans. Customers demand new flavours and aromas from coffee – they want new experiences,” he says.

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Customer Experience Café Consumer Goods Article 170

Culinary Cues

OCTOBER 24, 2022

It is a menu change that tests a chef’s ability to understand the seasonality of harvest, the connection that menu items have with the concept of the restaurant, executive cost-effective items, push the kitchen crew to enhance their skills, and excite the customer. More than 800 articles on everything about food and food people.

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Seasonal Menu Front of House Presentation Menu 308

Perfect Daily Grind

MAY 17, 2022

You may also like our article on exploring AI in coffee roasting. We use screens in the kitchens to improve the accuracy and speed of orders, especially when customers also order coffees, so that everything can be served at the same time.”. Making more coffee at home reminded guests of the experiences that coffee shops can provide.”.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

Social Hospitality

OCTOBER 28, 2020

The hospitality industry is the poster child of customer-centricity and always putting the customers’ needs first. Customers are now accustomed to a new level of customer care. Thus, those in the world of hospitality need to, again, elevate their own service and boost the experience they provide to guests.

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Hospitality Hotels Customer Service Customer Experience 237

Perfect Daily Grind

JANUARY 18, 2023

From multi-boiler systems and automation to custom branding , there are now more factors to consider than ever before when it comes to the design of an espresso machine. You may also like our article on why the espresso machine should be the centrepiece of your coffee shop. Read on to find out what they told me.

Design 113

Design Customer Experience Customer Service Technology 113

Next Restaurants

DECEMBER 18, 2019

That being said, there are many other things you can do to foster more customer loyalty and realize restaurant success. Establishing a stronger digital restaurant presence is one such way to promote your restaurant, as well as attract and retain customers. Reactive marketing is less risky and yields decent results.

Social Media 103

Social Media 2020 Influencer Website Management 103

Perfect Daily Grind

AUGUST 2, 2022

You may also like our article on looking out for barista wellbeing after COVID-19. He tells me there are many factors which influence staff turnover rates in the coffee sector. However, Tibor tells me that in his experience, the pandemic also had some unforeseen positive effects. Read on to find out what they had to say.

Café 188

Café Hospitality Training Customer Service 188

Perfect Daily Grind

MAY 15, 2023

You may also like our article on choosing the best paper filter for your pour over coffee. Before we go into different types of paper filters, we first need to look at how roast profile influences extraction. But with other variables arguably having more influence over extraction, factoring these in is crucial, too.

White Paper 153

White Paper Article Influencer Take-out 153

Social Hospitality

OCTOBER 28, 2020

The hospitality industry is the poster child of customer-centricity and always putting the customers’ needs first. Customers are now accustomed to a new level of customer care. Thus, those in the world of hospitality need to, again, elevate their own service and boost the experience they provide to guests.

Hospitality 195

Hospitality Hotels Customer Service Customer Experience 195

Perfect Daily Grind

MAY 9, 2022

But alongside this enthusiasm, baristas must also develop a broad range of technical skills, as well as knowing how to provide excellent customer service, if they are to be successful. You may also like our article on what a head barista does. The experience gained is crucial to other positions within the specialty coffee industry.”.

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Social Media Training Café Article 150

Perfect Daily Grind

SEPTEMBER 1, 2022

You may also like our article on how competitors can source coffee for the World Barista Championship. I have worked in coffee for around 17 years, so sometimes I need new inspiration and new opportunities to grow my skills and improve the experience for my customers,” he says. What are origin trips? Keeping up with new trends.

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Supplies Customer Experience Events Consumer Goods 150

Modern Restaurant Management

MARCH 9, 2022

Events like this not only ruined our entire eating experience, but also prevented us from ordering food from this restaurant for a while. Restaurant owners are using intelligent packaging to keep food warm, hygienic, presentable, and ready to eat from kitchen to customer plate. Delivery of cold food leads to loss of customer.

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Compost Sustainability Online Ordering Kitchen Safety 206

Perfect Daily Grind

NOVEMBER 7, 2022

You may also like our article on how specialty coffee blends have evolved for today’s market. Ultimately, this can help a brand to build a more loyal customer base. Not only can some blends offer customers more consistency, others can create new flavour experiences for different customers. Enjoyed this?

2021 150

2021 Article Customer Experience Pricing 150

Modern Restaurant Management

JUNE 24, 2022

This is not only important for the safety of your employees and customers but also for your bottom line in the form of limiting liability. The presence of any detectable amount of prohibited substances in the employee’s system while at work, while on the premises of the Company or its customers, or while on company business.

Food Safety 195

Food Safety Kitchen Safety Restaurant Law Equipment 195

Squirrel Systems

FEBRUARY 16, 2024

In this article, we delve into the anticipated restaurant and menu trends for 2024 and explore how technology, particularly advanced point-of-sale (POS) solutions, can enable restaurateurs to ride the wave of these trends successfully. Experiential Dining The dining experience is becoming as important as the food itself.

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2024 Technology Menu Mobile Ordering 52