Modern Restaurant Management

JULY 5, 2023

This article explores how QSRs can harness the power of technology to enhance operations, deliver more engaging experiences, reduce costs and increase profitability. In other words, it means providing services to individuals through digital platforms and technology. Virtual hospitality could also lead to more streams of revenue.

Hospitality 449

Hospitality Customer Experience Customer Service Loyalty Program 449

Modern Restaurant Management

FEBRUARY 28, 2020

When cell phones got smart, they became the shiny new technology toy. Just as verbal interaction can offer more opportunities to tap into human emotions than static visuals, so does smart speaker-based communication present novel ways to connect emotionally with consumers. Frictionless Hands-Free Response is Becoming Commonplace.

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Marketing Fast Casual Entertainment Article 420

ChowNow

MARCH 14, 2025

Standardized recipes, efficient prep work, and strong communication between back-of-house and front-of-house teams prevent bottlenecks. Improve workplace culture with fair scheduling, competitive pay, and open communication. Use handheld ordering devices to speed up communication between servers and the kitchen.

Operations 195

Operations Management Management Front of House 195

The Rail

NOVEMBER 1, 2024

Luckily, modern technology has introduced several innovations that streamline the restaurant relocation process, making it more efficient, cost-effective, and manageable. From cloud-based tools to smart IoT sensors, technology is revolutionizing how restaurants relocate. Virtual reality (VR) technology makes this transition easier.

Innovation 130

Innovation Transportation Loyalty Program Social Media 130

Social Hospitality: Restaurants

AUGUST 13, 2020

This includes leading technologies and best practices that put smiles on the faces of modern customers. While this technology is still not in wide use around the world, there are many reasons hotels , restaurants, and other businesses benefit from the use a virtual receptionist. Recognize the Impact of VoIP Technology.

Customer Service 436

Customer Service Innovation Hospitality Hotels 436

Goliath Consulting

JUNE 15, 2021

A lack of communication is possibly the most overlooked problem affecting the supply chain. Even though the ability of supply chain actors to interact has vastly improved as technology has progressed, the sector continues to face numerous issues due to lack of communication due to the fragmentation of the food system and the supply chain (4).

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Supplies Food Supply Front of House Fast Casual 414

Modern Restaurant Management

AUGUST 22, 2023

said they planned to utilize some form of AI automation technology. There are available technologies that can be deployed across ten thousand restaurants, within just a few weeks, or at the local diner in days, that are more cost effective, that will dramatically impact your revenue. The numbers are growing among restaurants, too.

Marketing 419

Marketing Social Media Point of Sale Customer Service 419

7 Shifts

DECEMBER 11, 2019

A lack of trust and communication between both parties worsens this cycle, with franchisees of worldwide restaurants like McDonald’s, Dominos, and Subway having very public disputes with their franchisors. A lack of communication can take a serious toll on franchise owners, particularly in the realm of finances.

Franchising 435

Franchising Franchise Email Marketing Communication 435

7 Shifts

FEBRUARY 10, 2023

By embracing new and emerging technologies, and going all-in on smartphone storytelling, we found a way to become much more than a single-unit barbecue restaurant on the outskirts of San Diego. One thing we’ve learned in our restaurant journey is that when you combine technology and passion, anything is possible. Before my “Oh S**t!”

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Social Media Email Marketing Technology 2007 370

Restaurant Business

JUNE 17, 2025

Morgan Global Technology, Media and Communications Conference last month, according to an AlphaSense transcript. News Tech Check technology delivery Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. Is that a good thing for restaurants? By Joe Guszkowski on Jun.

Leadership 180

Leadership Advertising 2025 Reservations 180

The Rail

DECEMBER 2, 2024

In this article, we’ll show you exactly how to create a food delivery app tailored to your restaurant’s needs, while staying competitive in a booming industry. This growth is fueled by increasing internet penetration, smartphone proliferation, technological advancements, the COVID pandemic, and the emergence of cloud kitchens.

Delivery 147

Delivery Food Loyalty Program Food Order 147

Social Hospitality: Restaurants

JULY 25, 2022

Restaurants aren’t always at the forefront of implementing new technology. However, recent world events and their aftermath have led to a rapid influx of technological advancements in the industry. The Importance of Technology in Food Businesses. That’s not all. 8 Major Restaurant Tech Trends in 2022.

2022 222

2022 Technology Point of Sale Kitchen Safety 222

Perfect Daily Grind

MAY 17, 2022

However, as the appreciation of the craft of coffee has grown, technology has also come to play a more important role. Now more than ever, baristas, roasters, producers, and consumers all rely on technology to understand more about the coffee they brew, roast, grow, and drink. How has technology changed over the past decade?

Technology 200

Technology Online Ordering Mobile Ordering Kitchen Safety 200

ChowNow

MARCH 7, 2025

In this article, you will learn: Why you should use your customer data to help your restaurant grow The different kinds of data you have available to you to use The best ways to use customer data to make better decisions Lets explore why customer data is one of your most powerful tools for growing your restaurant. You can increase revenue.

Loyalty Program 195

Loyalty Program Email Marketing Online Ordering Point of Sale 195

7 Shifts

SEPTEMBER 16, 2021

It requires a manager to differentiate concepts, ensure a consistent guest experience, and manage employees and technology across multiple storefronts. Using Technology to Run Multiple Locations. Better yet, using technology like 7shifts Manager Log Book can make this process even simpler. Table of Contents.

Management 370

Management Management Document Hiring 370

Goliath Consulting

MAY 19, 2020

It can be stressful to manage a growing catering business without relying on technology. According to Daniel Smith, writer for QSR Magazine, “technology is playing a prominent and escalating role in catering. According to Daniel Smith, writer for QSR Magazine, “technology is playing a prominent and escalating role in catering.

Catering 378

Catering Social Media Online Ordering Loyalty Program 378

Modern Restaurant Management

JULY 19, 2023

With the growth of both virtual reality and augmented reality technologies, more and more people are engaging with the metaverse to do things like play games, shop, and even get married. This article takes a closer look at some of the risks associated with franchising in a virtual world and what businesses should be doing to prepare.

Franchising 419

Franchising Franchise Restaurant Law Customer Service 419

Modern Restaurant Management

MARCH 31, 2020

In this article, we'll look at why cybersecurity is important in the restaurant business, and how you can protect yourself from cyber attack. This is particularly important if, like many restaurants, you have embraced new technologies like cloud storage and third-party accountancy software. Choosing Vendors.

Website Management 509

Website Management Retail Small Business Online Ordering 509

ChowNow

MARCH 21, 2025

In this article, youll learn: How food delivery aggregators work and why theyre valuable. With customer expectations higher than ever, tech will play a bigger role in how restaurants manage delivery, communicate with their customers, and keep up with demand. The operational and customer service benefits of using an aggregator.

Delivery 195

Delivery Operations Food Online Ordering 195

Social Hospitality: Restaurants

JULY 15, 2022

Restaurants aren’t always at the forefront of implementing new technology. However, recent world events and their aftermath have led to a rapid influx of technological advancements in the industry. Technology allows businesses to offset labor issues and also achieve contactless delivery. That’s not all.

2022 195

2022 Technology Point of Sale Kitchen Safety 195

ChowNow

MARCH 27, 2025

In this article, youll learn: The 10 KPIs for online food delivery every restaurant should monitor Why these metrics matter to your business How to track and improve them Lets dive into the KPIs that can make or break your online delivery strategy.

Delivery 195

Delivery Online Ordering Loyalty Program Food 195

Social Hospitality: Restaurants

FEBRUARY 25, 2021

Technological advancements and changes to the industry brought on by COVID-19 flipped the focus of restaurant marketing on its head. There is a variety of restaurant technologies out there to help. They’re also a means of quick communication between restaurants and customers. That all changed in 2020.

2021 434

2021 Social Media Mobile Ordering Online Ordering 434

Culinary Cues

JULY 30, 2020

For the purpose of this article – let’s just focus on education. This article is not intended to downplay the importance of the classics: reading, writing, and arithmetic, but rather to view them through the lenses of the arts and technology. Students are rather adept at using technology – it is almost innate.

Education 441

Education Technology Healthcare Article 441

Perfect Daily Grind

MAY 25, 2025

You may also like our article on how automation can make the coffee sector more productive. Technology certainly helps, but you need to learn how to do it firsthand.” Today, meanwhile, modern roasting technology has largely helped eliminate this issue, automating and controlling the process. Want to read more articles like this?

Café 125

Café Pricing Management Management 125

Modern Restaurant Management

MAY 30, 2025

Additional findings indicate that 44 percent favor a balance of human staff and some technology, while 41 percent prefer no AI use at all in their dining experience. In recent years, the food service industry has undergone a rapid transformation of automation and increased technology usage.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Perfect Daily Grind

SEPTEMBER 27, 2022

Technology has played a key role in the coffee industry for decades. Producers, traders, roasters, baristas, and consumers are all becoming more reliant on technology, which is a key part of how the sector is evolving. At farm level, technology has been used to support coffee production since the mid-20th century.

Technology 200

Technology Food Supply Sustainability Supplies 200

Perfect Daily Grind

JUNE 15, 2025

But in an increasingly technology-driven world, consumer expectations are shifting as AI reshapes digital marketing strategies. You may also like our article on how digital marketing has evolved in the coffee industry. Photo credits: Specialty Coffee Association Perfect Daily Grind Want to read more articles like this?

Marketing 130

Marketing Email Marketing Social Media SEO 130

Modern Restaurant Management

AUGUST 5, 2020

TableUp’s technology will form the foundation of TouchBistro Loyalty – the soon-to-be-launched customer relationship management (CRM), marketing, and loyalty solution that will be fully integrated with the TouchBistro platform. Minnow Technologies raised $2.2 ” Tyga Bites Launches. . NCR Adds Contactless Solution.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Perfect Daily Grind

APRIL 17, 2023

From the increasing reliance on technology to a growing emphasis on sustainability , there have been significant developments across all areas of the supply chain. However, thanks to the growing prevalence of technology and online platforms in the coffee industry, it is now easier and more streamlined than ever to buy green coffee.

Technology 157

Technology Transportation Online Ordering Small Business 157

7 Shifts

DECEMBER 15, 2021

In this article, we'll explain what shift swapping is, outline its pros and cons, and walk through the steps you should take to maintain a fair and effective protocol for shift swapping. How to Handle Shift Swaps and Trades Efficiently With Technology. Poor Communication. Communicating Shift Swap Changes With All Employees.

Restaurant Law 370

Restaurant Law Mobile Ordering Technology Management 370

Culinary Cues

JUNE 29, 2024

We know the technology is here to help us along, but the customer rarely thinks that way. This means a lot and will help to bring them back time and again. [] REGULAR COMMUNICATION FROM THE CHEF & OWNER: The dining experience includes the bookends of enticement and follow up.

Dine-in 345

Dine-in Customer Experience Back of House Customer Service 345

7 Shifts

SEPTEMBER 25, 2019

Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. Communicate Clear Expectations and Accountability Creating a positive work atmosphere isn’t all fun and games.

Back of House 276

Back of House Management Management BOH 276

Modern Restaurant Management

APRIL 2, 2020

Toast's Rally for Restaurants initiative, uniting top brands across the technology and foodservice sectors in support of the foodservice community during the COVID-19 health crisis. TransAct® Technologies Incorporated is offering its BOHA!™ Individuals requesting assistance are eligible one time only.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

Perfect Daily Grind

JUNE 22, 2025

Even with the recent advancements in grinder technology, baristas and home brewers continue to demand more control and precision. You may also like our article on whether baristas should weigh milk. Without a high-performing, consistent grinder, it’s difficult, or even impossible, to extract balanced, interesting flavour profiles.

Equipment 69

Equipment Innovation Technology Café 69

Perfect Daily Grind

JUNE 16, 2022

Technology has never been so prominent in the coffee industry. You may also like our article on how technology has changed in the coffee industry over the last few years. Now more than ever, coffee professionals rely on data and technology to assist them in their day-to-day roles. Read on to find out what they told me.

Café 183

Café Supplies Technology Merchandise 183

Sante

MAY 15, 2025

Tags book • foodwinespirits About Emiliano De Laurentiis Emiliano De Laurentiis is a distinguished educational and publishing entrepreneur with a career rooted in a profound passion for media and technology. santemagazine.com 0 comments on “ Cook on the Run ” What did you think of this article?

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2025 Book Magazine Seminar 130

Lavu

MAY 30, 2025

In this article, well walk you through 7 easy steps to increase table turnover effectively, helping you boost your bottom line while maintaining a great dining experience. Test Out New Technology to Help Increase Table Turnover and Improve Operations Although paying the check signals the end of a meal, its oftentimes a lengthy task.

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Seating Mobile Ordering Customer Service Customer Experience 140