ChowNow

JANUARY 23, 2025

Does the energy feel flat, and the customers look bored. Get some fresh customers through the door and start the neighborhood talking about whats happening in your restaurant again. You need ideas that will wow new customers and get the regulars excited to come back in.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

Perfect Daily Grind

JUNE 13, 2025

Hacienda La Esmeralda won all three main categories, a first for the competition, and achieved record-breaking scores of 97 and 98 points for its natural and washed Geshas, respectively. Top stories of the week Mon, 9 Jun – Gesha scores 98 points at 2025 BoP. Want to keep up with current affairs in the coffee industry?

2025 131

2025 Point of Sale Café 2024 131

Modern Restaurant Management

JULY 25, 2023

Stories of its perils or profits appear in everything you read, scroll, listen to, or watch, making it difficult to separate hype from help. Our Revenue Management Solutions (RMS) team believes AI falls into the latter category. " Beyond the back office, AI is revolutionizing in-app customer service, especially in mobile apps.

Customer Experience 419

Customer Experience Customer Service Back of House Mobile Ordering 419

Modern Restaurant Management

JULY 14, 2020

Social media is an incredibly powerful tool—especially for such a universally loved (and needed) category like food and drink. Stay at the top of mind (and top of the feed) by updating your story with fresh dishes and pics of your business. The Power of Social Media for Restaurants. Engage, Engage, Engage.

Marketing 539

Marketing Social Media Influencer Online Ordering 539

Modern Restaurant Management

FEBRUARY 5, 2024

A failure to handle complex orders with speed and accuracy can damage the customer experience for almost half of customers and lead to lost business. Prepaid Consumer Insights Study from Fiserv , gift cards are becoming the perfect way to drive customer loyalty. celebrating the best eateries across the nation. The Annual U.S.

2024 492

2024 Loyalty Program Food Order 2030 492

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board. percent during Q4.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

FEBRUARY 27, 2020

Restaurant operators agree that the use of technology provides a competitive advantage, and as such are investing in customer-facing technologies that will enhance service and convenience for their guests. The prepared food category is expected to grow 17 percent year-over-year, surging from a seven percent rise in 2017.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

MARCH 18, 2024

Foodservice patrons are interested in the provenance of everything and can be fascinated by the detailed back-story on everything from produce to protein on today’s menus. The prix fix menu is gaining momentum as a way for restaurants to provide customer experiences and control inventory.

2024 474

2024 Food Truck Fast Casual Allergens 474

Modern Restaurant Management

FEBRUARY 28, 2020

Custom designed to be unlike anything currently on the water, the process to receive permitting and approvals charted unmapped territory for the United States Coast Guard and the City of San Diego. Zagat debuted Zagat Stories. Zagat Stories will exist alongside Zagat's well-known survey-driven restaurant guide.

Coaching 419

Coaching Point of Sale Customer Experience Retail 419

Modern Restaurant Management

FEBRUARY 13, 2024

But the data also tells a story to prospective franchisees about how well the brand is performing over time. What presentation of the data is easiest for a prospective candidate to understand and tells the story of the brand’s achievements? Of course, the information must always be truthful and not misleading.

Document 468

Document Franchise Franchising Point of Sale 468

Modern Restaurant Management

APRIL 15, 2020

But as much of the story written during the month, it is really the last two weeks that require special attention. The real story there was the widening check growth dynamics between segments. Engaging Customers During COVID-19. Average guest checks grew by about 2.4 percent year over year in March. For projections, click here.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

NOVEMBER 11, 2020

Additionally, the category of “happy hour” (enjoyed outdoors, in-room or to-go) in Kimpton data saw a 17-percent increase year over year, indicating that consumers are looking for more economical options in this challenging economic climate. Making a Sour Year Sweeter. Drinks Education is a Hit. Mocktails + Cleaner Cocktails.

2021 474

2021 Outdoor Hotels 2020 474

Modern Restaurant Management

FEBRUARY 17, 2020

Yelp introduced Yelp Store Visits (YSV) to measure how online activity on Yelp drives physical store foot traffic, and launched Showcase Ads, a new video-centric format that allows national marketers to feature in-season promotions and to tell their brand story more effectively. Spark Foundry?. Showcase Ads : ? . Food & Facilities.

Sports 383

Sports Point of Sale Entertainment Customer Experience 383

7 Shifts

JULY 24, 2020

That’s why we’ve selected 3 books that focus on people—customers and staff. Setting the Table focuses on Meyer’s philosophy of Enlightened Hospitality , which revolves around relationships and respect—between both staff and customers. Improving these relationships is a surefire way to improve your restaurant’s service and bottom line.

Book 370

Book Management Management Restaurant Law 370

Culinary Cues

FEBRUARY 28, 2021

Look around you – identify the companies, businesses, or individuals whom you admire – you know, the ones that seem to win a lot and fit into that category of “successful”. This can work for the hot dog stand that attracts customers from 20 miles away to the fine dining restaurant picking organic fresh vegetables from their roof top garden.

Uniforms 450

Uniforms Fine Dining Small Business Customer Service 450

EATER

MARCH 27, 2025

I took to Instagram, posting to my stories that Smartfood was just not hitting like it used to. And even if a company changes its product because of factors beyond its control, it can be hard to not feel like the customer is getting the short end of the stick. But it wasnt just me. million in sales.

Consumer Goods 351

Consumer Goods Food Supply 2019 Food Order 351

Modern Restaurant Management

OCTOBER 16, 2020

What Customers Want. The data experts from Zenreach, the walk-through marketing company, compared in-store foot traffic of various restaurant brands by breaking them into three categories: SMB – Less than 10 locations. People are dning out, according to a study by The Manifest, a B2B research firm. Foot Traffic Study.

2020 553

2020 2030 Hotels Food Safety 553

Modern Restaurant Management

JULY 15, 2020

The spicy chicken sandwich saw a nearly 300 percent rise in popularity this year, with other top foods spanning a range of categories and plenty of newcomers. Starbucks launched its Starbucks Global Partner Emergency Relief Program in April to help its employees impacted by the pandemic ( Starbucks Stories & News ). "The

2020 487

2020 Mobile Ordering Point of Sale Food Supply 487

EATER

NOVEMBER 3, 2020

Similar stories go viral with semi regularity: A Baltimore restaurant denied entry to a Black child because of the dress code, while letting a similarly dressed white child sit and dine. So these kinds of customs pop up as a way to slow that.” It felt like a modern-day ‘no colored’ sign to me.”

Website Management 353

Website Management Sports Customer Experience Reservations 353

Modern Restaurant Management

MAY 1, 2020

“The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes. “Brands have a real opportunity to reassure and bring back customers.” “We have a long way to full recovery, but brands can take heart that we are starting from a place of trust and confidence.”

2020 479

2020 Food Safety Fast Casual Guest Recovery 479

7 Shifts

AUGUST 18, 2024

The upcoming section details these costs across two categories: restaurant startup costs and operating costs. Step 2: Calculate labor costs for the same period Calculate labor costs by adding wages, salaries, and other applicable categories. However, this can harm customer service and profits. It’s as simple as that.

License 370

License Equipment POS Food Supply 370

7 Shifts

OCTOBER 22, 2019

Everything needs to be done with the purpose of getting customers to want to try your food, otherwise all you’ll get are fluff metrics. If your Instagram account is connected to a Facebook page, apply your business category to your profile (Food & Beverage Company). That’s where a well-rounded Instagram strategy comes in.

Marketing 284

Marketing Social Media SEO Consumer Goods 284

ChowNow

JULY 19, 2024

You may also consider sub-categories, such as vegetarian, vegan, gluten-free, and kids’ menu items. Additionally, think about recommended pairings, special combos, or offers that can encourage customers to try more items. This range provides variety without overwhelming customers or kitchen staff.

Menu 221

Menu Seasonal Menu Fine Dining Customer Experience 221

EATER

JANUARY 23, 2023

I used Instagram as the main tool for marketing directly to our consumers, posting pictures of weekly specials and telling the story of where our ingredients came from. Instagram gave us the ability to tell our story on our terms and create a direct dialogue with our customers.

Restaurant Law 261

Restaurant Law Back of House Small Business 2009 261

EATER

JUNE 11, 2022

Some highlights: Cookbook author Kristina Cho was a double winner, taking home the Baking and Desserts award for her debut cookbook Mooncakes and Milk Bread , in addition to earning the foundation’s Emerging Voice award in the books category. The Restaurant and chef awards categories will be announced at a gala in Chicago on Monday, June 13.

2022 284

2022 Social Media Magazine Book 284

ChowNow

JUNE 17, 2020

Within the “Category” section, choose the green + button and create a “Dine-In” category. You can also just choose to call out customer names instead of using a table indicator system. Select the green + button next to “Options” below your newly created category. You’ll receive two confirmation emails.

Online Ordering 221

Online Ordering Ordering Website Management Demo 221

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. And while our business has evolved over the past decade, so have our customers. This level of customization and engagement hasn’t quite arrived in the restaurant space.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

MARCH 7, 2020

Our customers, suppliers, brokers, and ultimately our consumers who brought us to their dinner tables for decades. As 2020 progresses, Azteca Foods will showcase pivotal stories, roll out new products, and unveil more about the people inside and outside of the company who have been integral to its growth and success.

Food 324

Food Food Supply Fast Casual Small Business 324

EATER

FEBRUARY 25, 2025

Chairish Ideal for: Unique prints, posters, and wall accents, directly from artists or antique dealers Much like its storied contemporary 1stDibs , Chairish is a vast online retailer for all things antique, vintage, and art-forward, from ceramics and tableware to photo prints and original oil paintings of, say, martini olives.

Food Truck 200

Food Truck Design Point of Sale Food Supply 200

ChowNow

JANUARY 15, 2021

Among all takeout and delivery providers, we rank number one in the categories of Best Relationship , Best Support , and Easiest to Do Business With. We spend time getting to know them, their story, and their business goals. Chat and text are even faster—the average customer gets a response within 30 seconds. .

Delivery 370

Delivery Online Ordering Mobile Ordering Email Marketing 370

EATER

NOVEMBER 9, 2020

Sunset Squares embodies everything that a brand consultant likely looks for: It serves a purpose, has a focused vision, and tells a compelling story. But its intentional execution and unorthodox origin story make it exceedingly rare among the glut of ghost kitchens launched to prominence on UberEats. Smith Collection/Gado/Getty Images.

2030 361

2030 Consumer Goods Online Ordering Delivery 361

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

Franchise 471

Franchise Franchising Food Fast Casual 471

7 Shifts

MARCH 20, 2020

While your first concern should be for the health and safety of yourself, staff, customers, and loved ones right now, it would be a lie to say you’re not allowed to be worried about your restaurant during COVID-19. It’s a win for the restaurant, your customers, and your employees until you can open up your dining room again.

Delivery 366

Delivery Front of House Back of House Online Ordering 366

Lavu

MARCH 21, 2025

Multilingual Menus for Restaurants are transforming the dining experience by breaking language barriers and enhancing customer satisfaction. These menus not only improve accessibility for a diverse range of customers but also streamline restaurant operations by simplifying menu management and order processing.

Customer Experience 78

Customer Experience Seasonal Menu Fine Dining Customer Service 78

Modern Restaurant Management

MARCH 13, 2020

ICV’s ownership brings additional resources and skills that will enable us to grow the BWW brand and help enhance the customer experience.” Customers and businesses also have the option to order Nathan’s Famous for catering via EZcater and Forkable. . and four highly successful locations in St.

Franchise 364

Franchise Franchising Customer Experience Customer Service 364

EATER

APRIL 5, 2024

That departure from more discernible flavors was motivated by a combination of seeing space in the news and interest, especially among younger audiences, in concepts like horoscopes, according to Andrea Ramirez, manager of consumer and customer market insights.

2009 330

2009 Consumer Goods Transportation Innovation 330

EATER

NOVEMBER 29, 2023

But what’s at stake justifies the risk: In creating these brands, founders like Sharwani are collectively working to see themselves reflected in the modern American pantry, affirming their place in the American story. Das has joined the effort to change that, starting with the underappreciated category of South Asian snacks.

Food 300

Food Consumer Goods Education Point of Sale 300