Modern Restaurant Management

NOVEMBER 12, 2024

2024 disasters like Hurricanes Helene and Milton are strong examples of how catastrophic weather can be, leaving businesses devastated and communities with billions in damages. In situations with power outages and cellular disruptions, restaurants may struggle to operate and communicate.

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Training Communication 2025 2024 473

Modern Restaurant Management

NOVEMBER 14, 2024

Despite 93 percent of QSR operators indicating they raised prices in 2024, nearly two-thirds (64 percent) reported increased traffic across all dayparts, according to TransUnion’s QSR Industry Report: Bridging the Affordability and Profitability Gap.

Loyalty Program 251

Loyalty Program 2025 2024 Communication 251

Goliath Consulting

FEBRUARY 29, 2024

In the dynamic world of culinary innovation, 2024 marks a pivotal year where technology intertwines with the art of dining. These intelligent systems streamline food preparation, optimize cooking processes, and even facilitate communication among kitchen staff. is redefining kitchen operations.

2024 368

2024 Technology Kitchen Safety Website Management 368

Modern Restaurant Management

JANUARY 3, 2024

I want to highlight trends in restaurant promotion for 2024. We will discuss how to build customer communication and what aspects to prioritize to make your establishment stand out and thrive. This will help you position the restaurant as a platform for creative people in the community. They seem like anchors for the new year.

2024 520

2024 Social Media Customer Experience Events 520

Modern Restaurant Management

DECEMBER 2, 2024

One would think that, in 2024, foodborne illnesses would be a thing of the past. The reality is that, in the world of foodborne illness, it doesn't matter whether it’s 2024 or 1824. This should outline steps for documenting complaints, investigating potential sources, and communicating the outbreak to health authorities.

Food Safety 275

Food Safety Management Management Kitchen Safety 275

Modern Restaurant Management

SEPTEMBER 24, 2024

Encouraging Open Communication to Bridge Thorny Conflicts Between Work and Life “I think we should be closed this Fourth of July,” said Diego. Copyright © 2024 John Wiley & Sons, Inc. “I have a family BBQ I want to make.” All rights reserved. This book is available wherever books and eBooks are sold.

Communication 437

Communication Point of Sale Book Customer Experience 437

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. We will rely heavily on the travel industry in 2024 to continue bringing us customers from local cities like Philadelphia, DC, Baltimore, New York, NJ, etc.

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2024 Loyalty Program Customer Experience Customer Service 332

7 Shifts

OCTOBER 1, 2024

From creating a welcoming ambiance to offering unique menu items, let’s explore the ways you can refine your restaurant's customer experience in 2024. In this case, you should train your staff on effective communication, active listening, and conflict resolution skills.

Customer Experience 397

Customer Experience 2024 Customer Service Online Ordering 397

Modern Restaurant Management

MARCH 20, 2024

Scaling and Attracting Investors To effectively scale a multi-unit restaurant business in 2024, courting investors is often necessary. Owners can build trusted relationships with investors with transparent communication of financial projections, risk mitigation strategies, and sharing a clear path to achieving sustainable profitability.

2024 450

2024 Cash Management Food Sustainability 450

Modern Restaurant Management

MAY 27, 2025

More recently, Panda Restaurant Group disclosed a March 2024 data breach that compromised driver's license numbers and other personal information of nearly 240,000 current and former employees. All external communications should be reviewed by legal counsel who understand both the regulatory requirements and liability implications.

Insurance 283

Insurance Document Employee Relations 2023 283

Modern Restaurant Management

DECEMBER 31, 2024

Dash from the Past DoorDash unveiled their annual Dash From The Past 2024 Trends Highlights – packed with fun, unique insights from the year! Top Purchases For 2024’s Most Memorable Moments Serving Looks : After weeks of watching the pros at the US Open, consumers felt inspired to hit the courts themselves.

Beverage 450

Beverage 2025 Fine Dining Guest Recovery 450

Modern Restaurant Management

NOVEMBER 26, 2024

In the January 23, 2024 New York Times article,“The Menu Trends That Define Dining Right Now,” the publication gathered 121 menus from restaurants all over the United States. Fewer choices communicates exclusivity, which drives up customer value. But what if your menu was telling your guests something about luxury?

Seasonal Menu 251

Seasonal Menu 2024 Customer Experience Menu 251

Modern Restaurant Management

JULY 9, 2024

percent YOY) and throughout 2024 were primarily due to price increases, which have surged nearly 50 percent in some segments since the pre-pandemic era and were still up 3.0 " The summer of 2024 is shaping up to be pivotal for the fast-food industry with challenges and opportunities for QSR brands to refine their value strategies.

Point of Sale 474

Point of Sale 2024 Consumer Goods Pricing 474

EATER

MAY 16, 2025

Led by business and life partners Silver and Cherry Iocovozzi, the Filipinx restaurant has garnered many accolades: It was a 2023 James Beard finalist for Best New Restaurant, one of Bon Appetit s 2023 Best New Restaurants, and in 2024, was named a USA Today Restaurant of the Year. The popularity of Neng Jr.s percent the previous month.

Tourism 220

Tourism 2024 Small Business 2025 220

Modern Restaurant Management

MARCH 22, 2024

The FDA has already issued more than 50 food recalls in 2024, causing many consumers to worry about food safety – and raising an important question for the restaurant industry: Would we know exactly what to do in a recall situation? who will manage communications to different stakeholders, who will notify supply chain partners, etc.)

Food Safety 472

Food Safety Social Media Food Supply Allergens 472

7 Shifts

SEPTEMBER 9, 2024

One of the best ways to build camaraderie among your restaurant staff is by encouraging open communication. Leadership training should focus on communication, conflict resolution, and team-building. Nearly 60% of restaurant employees said that their coworkers and teammates were the main motivators for staying in their jobs.

2024 335

2024 Social Media Insurance Leadership 335

Modern Restaurant Management

OCTOBER 1, 2024

This requires effective preparation and clear communication across the house. According to a 2024 Toast survey, one of the biggest challenges for restaurant operators is managing the administrative aspects of their business, from juggling multiple service channels and locations to effectively leveraging guest data.

Bar 449

Bar Operations Back of House Front of House 449

Modern Restaurant Management

MAY 13, 2025

By 2024, that number was expected to drop to 25 percent. Digital-first communication (in a face-to-face industry) : Gen Z grew up in a world where nearly everything — learning, socializing, and problem-solving—happened online. In 1979 , 60 percent of teens had jobs. And there are a few reasons behind this: 1.

Leadership 251

Leadership Hospitality Coaching 2024 251

Modern Restaurant Management

FEBRUARY 20, 2025

Rich Communications Services (RCS) is quickly on its way to first complimenting and eventually replacing established Short Message Service (SMS) and Multimedia Messaging Service (MMS) as the standard messaging protocol. First, SMS messages often don't have the flair consumers are used to in other communication channels.

Marketing 251

Marketing Email Marketing Mobile Ordering Communication 251

Modern Restaurant Management

JULY 16, 2024

Personalization is key to successful loyalty programs, according to the 2024 Paytronix Loyalty Trends Report. "Top Innovation that’s important to the customer is personalized and serves their individual needs" As mentioned in the Paytronix Loyalty Trend Report 2024 – Most Brands Use Some Level of Campaign Segmentation.

Innovation 492

Innovation Loyalty Program Email Marketing Customer Experience 492

Modern Restaurant Management

JULY 31, 2024

in June 2024. in June 2024. Communication is key, and your seasonal offerings provide an excellent opportunity to engage with your clientele. ." When it comes to pricing, the team at Margin Edge reports that operators and consumers should prepare to spend a bit more on items made with pumpkin puree. percent from $9.01

Seasonal Menu 474

Seasonal Menu Point of Sale Email Marketing 2024 474

Restaurant Business

MARCH 10, 2025

And this trend is making inroads into the restaurant space, says Jillian Hermanowicz, VP of marketing and communications at Florida Food Products (FFP). New innovations and a stable price likely contributed to ice teas recent jump from the seventh to the third most popular beverage , according to Bev50 2024 survey.

Beverage 205

Beverage 2001 Innovation 2025 205

Modern Restaurant Management

MAY 30, 2025

billion transactions and $67 billion in sales in 2024. In 2024, restaurants across the country saw an average five percent increase in transactions and an average eight percent increase in profits with only four percent caused by price hikes. Companies saw a sales boost in 2024 as loyalty transactions increased by over 30 percent.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Restaurant Business

MAY 15, 2024

A presentation and interview with Chef Aaron May at NRA Show 2024 Sunday, May 19, 12 PM & 2 PM: RATIONAL Booth 4840 Chicago (May 10, 2024) – Join us for an unforgettable culinary demonstration and interview with none other than celebrity chef Aaron May. Contact RATIONAL USA Brad Pector, Communications Specialist Tel.

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2024 Innovation Events Technology 261

Restaurant Business

MAY 15, 2024

Chicago (May 10, 2024) – RATIONAL is excited to announce its participation at this year's National Restaurant Association Show, where it will showcase the iVario and iCombi, two of its innovative, intelligent cooking systems designed to transform professional kitchens worldwide. Contact RATIONAL USA Brad Pector, Communications Specialist Tel.

2024 261

2024 Innovation Events Technology 261

Modern Restaurant Management

MAY 31, 2024

Additionally, 79 percent of adults agree working in the restaurant industry is valuable for professional development and that they still use those skills like teamwork, prioritization, communication, adaptability, and attention to detail.” ” The restaurant industry is the nation’s training ground.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

APRIL 18, 2025

For instance, an AI manager could be instructed to automatically change door security codes every 30 days but that simple shift could have serious consequences if it is not properly communicated to staff, e.g. in the event of a fire. Recognizing the Risks The big chains appear to understand the risks.

Food 221

Food Kitchen Safety Food Order Food Safety 221

Modern Restaurant Management

APRIL 17, 2024

Open communication with customers is valuable in gaining insights before rolling out price changes. The survey was commissioned by HungerRush and conducted by Dynata in March 2024 of 1,000 U.S. Restaurants need to take this data as a signal and think twice about pricing increases. consumers 18 years and older.

Pricing 493

Pricing Loyalty Program Customer Experience Consumer Goods 493

7 Shifts

AUGUST 16, 2024

As of 2024, they make around $26.42 Leadership and communication Leadership and communication are not just skills, but essential qualities for a successful restaurant manager. Meanwhile, managers must balance one-on-one and group restaurant team communication. FAQs What is the main objective of a restaurant manager?

Management 195

Management Management 2024 Leadership 195

7 Shifts

MAY 31, 2024

42% of restaurant goers aged 18 to 29 say they check their emails for the latest updates about their favorite restaurants, and 56% say personalization is essential to the communication experience. It is also included in the Top 100 Best Software Awards of 2024. With over 5.07

2024 221

2024 Marketing Email Marketing SEO 221

Modern Restaurant Management

AUGUST 9, 2024

Bhalla has more than 17 years of experience in content and communications, predominantly within the B2B sector. "When we look at their payment behaviors from January to May 2024, we could see that roughly 23 to 40 percent of its bills were 91+ days late. percent in June 2024 to 50 percent in July 2024.

2024 251

2024 Cash Management 2023 Magazine 251

Restaurant Business

JUNE 6, 2025

Bailey Richard is the new director of marketing, communications and compliance. The eight-unit fast-casual concept Off The Hook Restaurants is beefing up its executive team as it plans growth in Louisiana. John Lush has been named chief operating officer, overseeing day-to-day operations. Have consumers moved on?

Fast Casual 144

Fast Casual Leadership Franchise Franchising 144

Chowly

DECEMBER 9, 2024

Chowly 2024 Recap Growing Together with Independent Restaurant Operators 2024 has been a year of growth, innovation, and connection at Chowly. Through direct communication, we celebrated wins and addressed setbacks, proving that good news travels fast. Heres a look back at some key milestones that showcase our commitment.

2024 59

2024 Operations Workshop Leadership 59

Modern Restaurant Management

NOVEMBER 28, 2023

Despite those impending difficulties faced, there are steps that restaurants can take to ensure they are positioned in the best possible way heading into 2024 by following these simple, yet effective, tips. That strong partnership though is not just built through a long-term deal, but by having a strong line of communication.

Supplies 275

Supplies Tip Distribution Food Supply Management 275

Modern Restaurant Management

DECEMBER 20, 2023

– Patterson & Company CPA Founder & President Bob Patterson As I reflect on the restaurant industry's journey in 2023 and look ahead to 2024, it's evident that the demand for cutting-edge tech in the restaurant sector is on a steady rise. And by the time Q4 is reported in January 2024, it will likely be down.

2023 492

2023 Loyalty Program Mobile Ordering Consumer Goods 492

Modern Restaurant Management

SEPTEMBER 16, 2020

billion by 2024. Once regional managers are trained, they can instruct general and assistant managers, who can then communicate procedures to employees at individual locations. While recycling costs have undeniably increased, demand for high quality recyclables is still growing. percent a year, and the plastic recycling market by $14.74

Recycling 384

Recycling Waste Workshop Training 384

Hospitality Insurance Group

MAY 2, 2025

In early 2024, Sandra (Haley) and I discussed the possibility of moving to Maine, which had been part of my longer-term plan. Weve already taken steps in that direction with initiatives like automatic renewals and enhanced agent communication tools, but I see so much potential to keep improving efficiency, consistency, and collaboration.

Management 148

Management Management Insurance Leadership 148