Modern Restaurant Management

NOVEMBER 22, 2022

Managers and owners must develop strategic hiring plans through the end of 2022 and into 2023 to protect staff from long hours and burnout. We often tend to think too big-picture about what a seasonal worker can accomplish in their short time as an employee. How to avoid. For instance, hiring support for current staff (i.e.,

Hiring 514

Hiring Recruiting Employee Relations Mobile Ordering 514

Modern Restaurant Management

DECEMBER 19, 2023

This year has shown us that the demand for drive-thru is growing, and continues to meet consumer demands with quick, efficient, and convenient service. – Frances Allen, President and CEO, Checkers Brand loyalty took priority in 2023. Here are some of their insights. – Christine Barone, President, Dutch Bros.

2023 294

2023 Front of House Customer Experience Customer Service 294

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. million by the end of 2023. Competition is heating up : In 2023, 47 percent of operators expect competition to be more intense than last year. "The

2023 508

2023 2022 Consumer Goods Point of Sale 508

Modern Restaurant Management

OCTOBER 19, 2021

As restaurants hire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. Here I will walk through actionable tips to help you train employees and understand the basics of liquor licensing as your restaurant bounces back: Renewing Your Liquor License. ID, Please?

License 539

License Point of Sale Employee Relations Restaurant Law 539

Modern Restaurant Management

JANUARY 31, 2024

full service restaurants surveyed plan to introduce catering services. I think most of us know that now, more than ever, the dining experience starts long before the customer even walks through the door. Labor : From a labor standpoint, 2023 was a relatively good year for operators.

Online Ordering 508

Online Ordering 2024 Website Management 2023 508

Modern Restaurant Management

OCTOBER 24, 2024

We are a breakfast and lunch concept in Cincinnati, Ohio and we have been B Corp certified since January 2023. ” as our ability to staff a kitchen and invite guests into our dining room was replaced with whatever pandemic-friendly forms of food service our creativity could conjure. A combined score of 80 out of 200 is required.

Certification 221

Certification Fast Casual Front of House Government 221

Modern Restaurant Management

MARCH 5, 2024

Things began to change for the restaurant industry in 2023 as the script flipped from cutbacks to a growth mindset. Data from the National Restaurant Association’s 2023 State of the Restaurant Industry report revealed that nearly three in four operators were focused on sustaining growth.

Training 419

Training Food Safety Employee Relations Insurance 419

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

Modern Restaurant Management

JANUARY 9, 2023

expect to be less profitable in 2023. Rising food, labor and energy/utility costs pose significant challenges heading into 2023. business leaders anticipate a recession in 2023, according to JPMorgan Chase’s 2023 annual Business Leaders Outlook survey. 50 percent of operators expect to make less profit in 2023.

2023 352

2023 Employee Relations Small Business Food Supply 352

Modern Restaurant Management

DECEMBER 28, 2023

A Decade of DoorDash DoorDash celebrated its 10th anniversary by unveiling Dash From the Past 2023 and Dash From the Past: A Decade Delivered, which checks in on popular trends as we celebrate the best of what users have dashed over the past year, and over the past decade. million Instagram followers.

2024 474

2024 2023 Food Order 2013 474

Modern Restaurant Management

JANUARY 31, 2025

The research found that businesses worldwide – particularly restaurants – intend to experiment more in 2025, especially with customer retention programs like loyalty, as they face the triple challenge of sustained high inflation, shrinking consumer wallets and the need to raise prices across the board.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

JANUARY 10, 2023

Given its success rate, 52 percent of TikTok marketers surveyed plan to spend more money on the platform in 2023. When potential customers search TikTok for new restaurants, they’ll make their selection based on what they see and hear in a seconds-long video. ” said Molly Burke, senior retail analyst at Capterra.

Marketing 531

Marketing Social Media Small Business Cash Management 531

Modern Restaurant Management

MAY 5, 2021

That means refrigerators, freezers, ice machines, chilled service areas, and other electric-operated food storage or displays, can be protected during a power outage caused by the grid. It drops to 22 percent in 2023 and after that, it drops to 10 percent. Community Relations.

Food Supply 579

Food Supply Employee Relations Waste Leadership 579

Modern Restaurant Management

NOVEMBER 30, 2023

Recent findings reveal that researching a new POS for implementation after 2023 is a priority for 43 percent of restaurants , with 29 percent hoping to upgrade their POS for better omnichannel integrations. And better customer service also translates to tangible savings.

POS 324

POS Operations Loyalty Program Seasonal Menu 324

Modern Restaurant Management

MARCH 15, 2023

Dynamic pricing would add friction to the guest experience, according to Capterra’s 2023 Dynamic Pricing in Restaurants. The research indicates consumer sentiment on dynamic pricing is overwhelmingly negative, and that most customers are unlikely to utilize it in a way that benefits restaurants. The survey of more than 900 U.S.

Pricing 497

Pricing Consumer Goods Customer Experience Food Order 497

Modern Restaurant Management

MAY 31, 2024

“Restaurant jobs are particularly valuable because employees can learn a host of skills in a short time that are investments for both their business and everyday life,” said Michelle Korsmo, President & CEO of the National Restaurant Association. The report surveyed more than 1,500 U.S.-based

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Perfect Daily Grind

MARCH 31, 2023

Mon, 27 Mar International Women’s Coffee Alliance’s current Executive Director to leave organisation in May 2023. Ethiopian coffee authorities to host two lectures on market access and genetic diversity at 2023 Specialty Expo in Portland, Oregon. Specialty Coffee Association announces 2023 Sustainability Award winners.

2023 194

2023 Sustainability Education Agriculture 194

7 Shifts

DECEMBER 6, 2023

For 2023, the state minimum wage is $13.65 per hour—as long as the employee’s base wage and tips combine to equal at least the full minimum wage. per hour—as long as the employee’s base wage and tips combine to equal at least the full minimum wage. Tips belong to the employees they’re left for.

Tip Distribution 221

Tip Distribution Restaurant Law Employee Relations 2023 221

7 Shifts

DECEMBER 6, 2023

For 2023, the state minimum wage is $13.65 per hour—as long as the employee’s base wage and tips combine to equal at least the full minimum wage. per hour—as long as the employee’s base wage and tips combine to equal at least the full minimum wage. Tips belong to the employees they’re left for.

Tip Distribution 195

Tip Distribution Restaurant Law Employee Relations 2023 195

EATER

MAY 16, 2024

Building off a 2023 study , United Way for Greater Austin was able to launch mini grants to child care providers to expand care hours (early morning and late evening). Which, as an employee is one thing, but once you get into management, the stakes get higher. And it has to be businesses, government, and private partnership.”

Employee Relations 312

Employee Relations Government Hospitality Take-out 312

7 Shifts

JANUARY 5, 2024

These New York-specific laws include mandatory service charges, tip credits, tip pooling, and the minimum wage. Any money a customer leaves voluntarily above the ticket price (including tax) is a tip or gratuity. If those charges are split between the restaurant and the staff, customers must be informed of the exact split rate.

Restaurant Law 195

Restaurant Law Cash Management Tip Distribution Employee Relations 195

7 Shifts

JANUARY 5, 2024

These New York-specific laws include mandatory service charges, tip credits, tip pooling, and the minimum wage. Table of Contents The basics of tip laws in New York What is minimum wage for tipped employees in New York? Any money a customer leaves voluntarily above the ticket price (including tax) is a tip or gratuity.

Restaurant Law 195

Restaurant Law Cash Management Tip Distribution Employee Relations 195

Perfect Daily Grind

MARCH 15, 2023

On 7 March 2023, the US Senate announced that Starbucks’ interim CEO Howard Schultz has agreed to testify at a hearing which will address over 80 complaints about the company’s anti-union behaviour. Why are Starbucks employees unionising in the US? Read on to learn more. Pro-union workers have not been shy about these efforts.

Employee Relations 206

Employee Relations 2023 2022 2004 206

EATER

SEPTEMBER 29, 2023

The phrase ‘time capsule’ is a wonderful way to describe the interior of Hy’s,” says Bob Panter, the restaurant’s longest-running employee, who started in 1977 as a busser and now works as a guest relations manager. However, as locals slowly discovered Hy’s, they fell in love with the ambience and service,” Panter says.

Back of House 318

Back of House 2011 Fine Dining Dine-in 318

EATER

SEPTEMBER 22, 2022

Set to open in August 2023, the Detroit People’s Food Co-op will provide the neighborhood’s residents — who are predominantly low- and middle-income African Americans and have long lacked a high-quality, nearby grocery store — an easy source for healthy food. We were prepared for change, but the customers didn’t drive it.”.

Food 246

Food Food Supply Food Order Education 246

Modern Restaurant Management

DECEMBER 16, 2019

Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. It seems the industry has reached its ceiling in terms of hourly employee turnover and is now moderating. Go with a Restaurant Gift Card.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Lavu

MARCH 17, 2025

Up to 10% of purchased food can go to waste before it even reaches a customer. This not only avoids costly replacements (ranging from $25$45 per mistake) but also helps retain customers. Train employees on proper serving sizes. Smart pricing not only protects your margins but also helps minimize waste.

Food 78

Food Waste Seasonal Menu Inventory 78

Delaget

JANUARY 8, 2025

Founded in 2001, Delaget serves over 30,000 locations, with 125+ brands among its customers (including 40 of the top 50 North America-based restaurant concepts). Joining forces with PAR Technology represents an exciting new chapter for Delagets customers and employees, said Jason Tober , Chief Executive Officer of Delaget.

Technology 52

Technology Cash Management 2001 2025 52

Perfect Daily Grind

SEPTEMBER 16, 2022

The company says it will incorporate NFT technology into its current loyalty programme to create new experiences for customers. Following the restoration of Saudi Arabia-Thailand relations, Café Amazon opened its first store in Riyadh’s InterHealth Hospital. The pop-up coffee shop will become permanent in 2023. Thu, 15 Sep.

2022 174

2022 Café Seminar 2023 174

7 Shifts

JUNE 16, 2024

million worldwide, and in 2023, there were about 749,404 restaurants in the United States alone. After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

7 Shifts

DECEMBER 14, 2022

Can a single customer bring a restaurant chain to their knees? They want authentic, relatable content from real people. Try following some accounts and liking some videos related to your cooking or location. Day in the life of an employee. Experience as a customer. Things customers do that you like or dislike.

Marketing 221

Marketing Social Media Email Marketing Influencer 221

Black Box Intelligence

JUNE 14, 2023

According to the latest Bloomberg survey study, the probability of an upcoming economic downturn in 2023 has increased from 60% in February to 65% in March. According to our research, limited-service restaurants are operating with 1.7 fewer front-of-house hourly employees. fewer front-of-house hourly employees.

Webinar 98

Webinar Employee Relations Point of Sale Customer Service 98

Open for Business

MARCH 23, 2023

In 2020, the pandemic reduced demand in the food service sector by more than 30%. Demand in 2023 is still below 2019 levels, according to a report from Fortune Business Insights, so you’ll want to do everything you can to grow your restaurant’s fan base. They can be done by full-time employees, part-time staff, or freelancers.

2023 78

2023 Marketing Social Media Email Marketing 78

Touch Bistro

AUGUST 11, 2021

These states and provinces demonstrate that there are some strategies you can employ to cope with rising minimum wage without firing your staff or compromising customer service. hour for businesses with 4 or more employees. hour for businesses with 25 or fewer employees and $14.00 hour on June 1, 2023. Florida: $8.65/hour.

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

Perfect Daily Grind

APRIL 29, 2022

National Labour Relations Board files for injunction over firing unionised Starbucks employees. As part of its celebrations for the opening of the new Barnsley location, the first 200 customers to visit the store received a free coffee. By 2023, Costa aims to roll out the lids across all UK stores.

2022 174

2022 Point of Sale 2021 Café 174

Open for Business

MAY 9, 2023

Third-party delivery may be the most popular, but it’s certainly not the only option restaurants have to bring their food to hungry customers. That leaves partnering with a third-party delivery service. Third-party delivery refers to hiring another business to handle restaurant food delivery services on your behalf.

Delivery 78

Delivery 2023 Customer Service Food Order 78

SpotOn

MARCH 19, 2024

Our new products and features released in 2023 were a cut above the rest, and we have already seen great success among those using them,”  Seat & Send, launched in June of 2023, is a new feature available through SpotOn Restaurant, a fully integrated restaurant management platform.

2024 98

2024 Innovation Email Marketing Point of Sale 98