Modern Restaurant Management

OCTOBER 16, 2023

More closures in 2023 could reduce the number of restaurants to about 630,000 locations. In August 2023, only eight percent of consumers we surveyed say they do not eat out, so dining out is “in” again. In Causeway Solutions’ September 2023 survey*, we asked more than 800 U.S. Less likely to frequent fast food.

Fast Casual 531

Fast Casual Fine Dining 2023 Consumer Goods 531

Modern Restaurant Management

JANUARY 30, 2023

This migration could be a goldmine for casual/fast food brands if only they had the people to support them. It’s not unusual for a fast-casual restaurant with over 1,000 locations to manually save the recipes on these drives and then send them to the field teams, and hope they’re properly uploaded.

Technology 474

Technology Fast Casual Waste 2023 474

Modern Restaurant Management

DECEMBER 22, 2022

Rising food costs are the number one issue of concern for chefs heading into 2023, according to the survey, with 44 percent of respondents ranking it as their top worry. Why do you feel restaurant owners are optimistic for 2023? . clustered as the next three issues of concern, followed by supply chain issues around food items.

Food Supply 473

Food Supply 2023 Fine Dining Fast Casual 473

Modern Restaurant Management

JANUARY 26, 2023

What issues/challenges do you see ahead for restaurants as we head in 2023 and what advice can you offer to help? On the franchise side, what do you foresee in 2023? There are some good operators that think there are opportunities in 2023, which will be exciting to watch. © Modern Restaurant Management, 2023.

2023 474

2023 Employee Relations Franchise Franchising 474

Modern Restaurant Management

OCTOBER 24, 2024

B Corp Restaurants As of early 2024, almost 150 restaurants around the world have achieved the certification, from fine-dining independents to fast-casual chains, with hotels, breweries and food delivery companies also dotting the list. I have been fortunate to work with Sleepy Bee Cafe since its founding in 2013.

Certification 221

Certification Fast Casual Front of House Government 221

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. million by the end of 2023. Competition is heating up : In 2023, 47 percent of operators expect competition to be more intense than last year. "The

2023 508

2023 Consumer Goods 2022 Point of Sale 508

Modern Restaurant Management

DECEMBER 31, 2024

percent increase compared to 2023, with the last five days of the holiday season accounting for 10 percent of all holiday spending. percent) coming in well above the national total for e-commerce sales compared to 2023. percent compared to November of 2023. million in 2023 with the overall volume of cards sold jumping to 338.5

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

EATER

MARCH 20, 2025

Chalk it up to the Small Plates Meant for Sharing era, which has been going on for at least a decade , so much so that Bon Appetits Sam Stone begged in 2023 for restaurants to stop explaining that everything needed to be shared. Beginnings is more casual than appetizers to Wu-Bower, setting the tone that service will be fun.

Food Order 296

Food Order Menu Casual 2023 296

Modern Restaurant Management

MARCH 18, 2024

Experiential dining, plant-based menus and sustainability were hot topics in the Les Dames d’Escoffier International (LDEI) 2023 Trends Report. Among the findings: Casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences.

2024 474

2024 Food Truck Fast Casual Consumer Goods 474

Modern Restaurant Management

JANUARY 13, 2023

The popular 2022 winter seasonal Buffalo Chicken Stir-Fry makes its return to honeygrow, the 31-unit Philadelphia-based fast-casual restaurant known for its simple, creative, and wholesome foods in seven markets. Barberitos’ new menu items will be available from January 9, 2023 through April 2, 2023.

2023 251

2023 Menu Back of House Seasonal Menu 251

Modern Restaurant Management

APRIL 9, 2024

We’ve seen this trend take off at many quick-serve or fast-casual chains, where displays and screens provide entertainment value for patrons as they wait for their meals or decide if they are staying for dessert. Or, in some circumstances, allowing patrons to pre-order their food via these applications without engaging with waitstaff.

2024 508

2024 Mobile Ordering Front of House Back of House 508

Modern Restaurant Management

JANUARY 30, 2024

When asked if they had ordered more or less from full-service, fast-casual and QSRs in the past month, respondents were primarily bearish, except when it came to QSRs. Nearly 50 percent of survey respondents reported they spent less time dining out at fast casual, full service and breakfast spots. percent in December 2023 vs. 6.5

2024 405

2024 Fast Casual Point of Sale 2023 405

Restaurant Business

JUNE 3, 2024

Price-conscious consumers began to shift away from sit-down restaurants in 2023 after embracing them a year earlier. That made growth difficult to come by.

Casual 291

Casual 2023 Pricing Operations 291

Modern Restaurant Management

APRIL 26, 2023

In March, Revenue Management Solutions surveyed more than 800 restaurant-goers across the US to find out how they’re dining in 2023. For the first quarter of 2023, traffic in the QSR segment was down 0.7 In Q1 2023, 70 percent of respondents reported getting takeout at least once a week.

2023 398

2023 Fast Casual 2022 Pricing 398

Goliath Consulting

APRIL 4, 2023

Pizza Today , the leading magazine for pizzeria owners and operators, released its annual State of the Pizzeria Industry Report, which provides pizza professionals with a deep dive report of pizzeria insights, issues, and trends for 2023. The post Overview and Trends of Pizzerias in 2023 appeared first on.

2023 195

2023 Fast Casual Point of Sale Email Marketing 195

Restaurant Business

JUNE 17, 2024

Sushi and Korean barbecue were on fire in 2023. Full-service pizza, meanwhile, came up cold.

Dine-in 282

Dine-in Casual 2023 Operations 282

Modern Restaurant Management

JANUARY 31, 2025

Fast-casual visits overall were down 3.8 The focus on offering a wider variety of prepared and ready-to-eat food items is clearly paying off, as c-stores registered record sales in 2023. An analysis of insurance claims processed in 2024 compared to 2023 shows a 4.4 In December, QSR restaurants overall saw visits decline 2.9

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

NOVEMBER 4, 2024

In a statement, the owner and operator of 39 domestic restaurants in the casual dining chain, says its expects to use the time and legal protections made available through the Chapter 11 restructuring process to allow the company to explore strategic alternatives in order to ensure the long-term viability of the brand. "The

2024 221

2024 Point of Sale Franchise Franchising 221

Restaurant Business

JUNE 11, 2025

When we spoke to younger customers, we found that Perkins is just not as relevant,” said Ascent CEO James O’Reilly, who joined the company in 2023. A rendering of Perkins Griddle & Go fast-casual concept. News food drink Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains.

Fast Casual 167

Fast Casual Front of House Back of House Leadership 167

Modern Restaurant Management

FEBRUARY 17, 2023

Going into 2023, 45-50 percent of frequent users said they plan to use restaurant channels “more or much more” compared to just 20-23 percent of the whole respondent population. And how can you attract them to your restaurant?

Loyalty Program 470

Loyalty Program Mobile Ordering Customer Service Online Ordering 470

Modern Restaurant Management

FEBRUARY 1, 2022

Key figures on the restaurant workforce include: Roughly 50 percent of restaurant operators in the fullservice, quickservice, and fast-casual segments expect recruiting and retaining employees to be their top challenge in 2022. by 2030.

2022 518

2022 2030 Food Supply Recruiting 518

Modern Restaurant Management

JANUARY 2, 2024

” – Dean Drako, CEO of Eagle Eye Networks 2023 served up a year of resilience and innovation for restaurants, as they adapted to shifting landscapes and embraced new dining paradigms. The data collected will help create future strategies to identify customer preferences influencing a company's sales and marketing strategies.

2024 493

2024 Fast Casual Food Safety Insurance 493

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. Vanilla isn’t for everyone In 2023, marketing took a cue from the ice cream parlor, embracing segmentation with the same precision as a sundae artisan.

2024 539

2024 Loyalty Program Cash Management Customer Experience 539

EATER

FEBRUARY 22, 2023

Effectively, that means regions represented on the list this year (winners in 2023 Texas, South, Pacific and Northwest, Northeast, Mountain, and Great Lakes) will not be on next year’s America’s Classics list.

2023 246

2023 Hotels Seasonal Menu Café 246

Modern Restaurant Management

JANUARY 12, 2023

According to the Auguste Escoffier School of Culinary Art , fast-casual eateries and fine-dining restaurants average between 10 and 40 employees. So, make the most out of the opportunity and staff morale will be merry well into 2023. Do show gratitude in a personal way. Make them feel special.

Transportation 498

Transportation Loyalty Program Fast Casual Fine Dining 498

Modern Restaurant Management

FEBRUARY 5, 2024

Highlights from this year’s study, which surveyed more than 1,100 consumers in November of 2023, included: Gift Card Spend Returning to Normal – Consumers said that gift card spending is bouncing back, with 69 percent of consumers purchasing the same amount of gift cards or more in 2023 compared to 2022. percent in 2023.

2024 492

2024 Loyalty Program Food Order 2030 492

Modern Restaurant Management

SEPTEMBER 12, 2024

For example, customers at a steakhouse may be willing to spend more for a fancier cut of meat, versus a fast-casual restaurant customer who may prioritize paying for convenience. In fact, a 2023 study from ASI reported that the average branded t-shirt garners 5,053 impressions over its lifetime.

Loyalty Program 447

Loyalty Program Merchandise Customer Service Customer Experience 447

EATER

SEPTEMBER 12, 2023

She’s casual, she’s friendly, and it’s with that tone that she has made Indian cooking — and the development of an appreciation for Indian food — accessible for so many people who previously thought it began and ended with curry powder. She is an authority without being authoritative, speaking only from her own vast experience.

2023 363

2023 Book Point of Sale Take-out 363

Restaurant Business

DECEMBER 6, 2022

SVP Stephanie Traut will take over leadership of operations for the fast-casual salad chain.

Fast Casual 261

Fast Casual 2023 Leadership Casual 261

Modern Restaurant Management

MARCH 8, 2024

Q4 Restaurant Trends Toast released its Q4 2023 Restaurant Trends report that examined catering activity around the holidays, large events, cold-weather food and alcohol preferences, and weekly tipping trends. Among the highlights: On or Off Prem Same-store catering transactions increased +71 percent in Q4 2023 compared to Q4 2022.

Catering 251

Catering 2024 2023 Guest Recovery 251

Modern Restaurant Management

MAY 3, 2024

In fact, the market for non-alcoholic alternatives has seen consistent double-digit growth over the last five years and exceeded half a billion dollars in 2023, according to NielsenIQ. Keeping health and wellness top of mind, consumers are increasingly choosing mocktails and other non-alcoholic drinks at restaurants and at home.

Menu 373

Menu Fast Casual Beverage Social Media 373

Modern Restaurant Management

APRIL 26, 2024

“Immediately after the event the team meets to gather feedback and create a recap,” Kurt Pahlitzsch, Vice President of Casual Dining at Doherty Enterprises, franchisee of Chevys, told Modern Restaurant Management (MRM) magazine. In 2018, Womply estimated restaurants saw a 44-percent increase on Cinco de Mayo over a typical day.

Social Media 294

Social Media Food Supply Events Entertainment 294

Modern Restaurant Management

APRIL 11, 2023

Who among us hasn’t ordered food through a convenient mobile application, with menu choices ranging from not just quick-serve or fast-casual restaurants, but convenience stores as well?

Customer Service 474

Customer Service Fast Casual Sustainability Customer Experience 474

Modern Restaurant Management

MAY 31, 2024

Casual Dining Preferences Market Force Information unveiled a survey on casual dining preferences across the United States highlighting shifting trends influenced by economic factors and evolving consumer tastes. percent from 2023 to 2033. billion in 2023. More broadly, catering is a strong revenue driver for restaurants.

Online Ordering 391

Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

JANUARY 29, 2020

While many fast casual and QSR restaurants are announcing partnerships with platforms like Uber Eats and Grubhub, not all owners and operators are on board with the third-party delivery trend. According to research done by eMarketer , 23 percent of all smartphone users will use a food delivery app by 2023.

Delivery 353

Delivery Front of House Customer Service Fast Casual 353

Modern Restaurant Management

MARCH 16, 2021

Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. This movement toward more sustainably sourced food in both our fast-casual and fine dining restaurants will continue to expand in the future.

Fast Casual 391

Fast Casual Front of House Fine Dining Mobile Ordering 391

Modern Restaurant Management

NOVEMBER 8, 2022

Since the pandemic, many chefs created fast-casual concepts and we see more and more tasting and prix-fix menus. What do you see as key challenges facing restaurants in 2023? More people are working from home which will offer opportunities for breakfast and lunch fast casual ideas.

Food 450

Food Book Travel Leadership 450