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2023 Outlook: Trends and Challenges Restaurants Will See, Part Two

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked experts for their thoughts on trends and challenges that will affect the restaurant industry in 2023. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. For part one, click here.

2023 197
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Moves Modern Restaurants Are Making in 2024

Modern Restaurant Management

Restaurants know this, and it’s why they are focused on connecting the back and front of the house. We’ve seen this trend take off at many quick-serve or fast-casual chains, where displays and screens provide entertainment value for patrons as they wait for their meals or decide if they are staying for dessert.

2024 203
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How to Show Your Staff Love for Employee Appreciation Day

7 Shifts

One of the biggest issues facing restaurants in 2023 is finding and keeping good talent. Trying to eliminate the front of house and back of house and make it one big house, everyone working together.” During the pandemic, many service workers either left or were forced out of the industry and never returned.

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Why 2023 is the “Year of Efficiency” for Restaurants

Qu

That’s why we’re dubbing 2023 The Year of Efficiency. But between third-party delivery integration headaches, order fulfillment complications, and inconsistent customer experiences across channels, fast casual and quick-service restaurants (QSRs) are now faced with many technology-related inefficiencies.

2023 52
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Despite Improved 2024 Outlook, Labor, and Other Risks May Drag Restaurants Down

Modern Restaurant Management

Quick service, fast casual and bars and taverns have exceeded where they were in February 2020. As of the end of 2023, the industry is still 14,000 jobs behind that pre-pandemic level. Stubbornly high interest rates also keep operators squeezed by the cost of money, both long-term debt and revolving credit lines.

2024 117
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2024 Outlook: Restaurant Trends and Challenges, Part Three

Modern Restaurant Management

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour.

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How this top Brooklyn restaurant is able to pay teams more than industry average

7 Shifts

When the pandemic forced restaurant shutdowns, Huang turned his uncle's Fresh Meadows restaurant, Peking House, into a fried chicken popup, also called Pecking House, albeit with a spelling variation. And thinking about that now in 2023, that's crazy. It's about feeding people, nurturing people. It's an immediate lawsuit.