Lavu

JUNE 20, 2025

The restaurant industry is evolving fast—and at the heart of this transformation is new restaurant technology. Chefs are experimenting with unique flavors and there are some wonderful technologies to look into. Thankfully, one of the newest restaurant technologies available was designed specifically to tackle this problem.

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Technology 2025 Online Ordering Fast Casual 78

Modern Restaurant Management

NOVEMBER 20, 2024

After millions left the industry in 2020, restaurants responded by increasing wages and leaning into incentives to attract employees back. To help restaurant operators better understand what employees want and need, close to 1,000 restaurant managers were surveyed regarding compensation, technology use, retention tactics, and more.

2025 474

2025 2024 Recruiting Employee Relations 474

EATER

APRIL 8, 2025

Amish people use less technology, speak Pennsylvania Dutch, grow more of their own food, and are more conservative; theres a tendency amongst the Amish to not travel by plane, taking horses and buggies, hired drivers, or trains instead. But constant technological pushes dont just erode community.

Training 273

Training Food Travel Social Media 273

EATER

NOVEMBER 15, 2024

According to the Wall Street Journal , buying Grubhub not only provides Wonder with a new source of revenue, but also gives the company access to Grubhub’s delivery drivers and delivery technology. A timeline of major Wonder moments: 2020: Wonder begins piloting its van program in parts of Westfield, New Jersey.

Food 300

Food 2024 2023 Food Order 300

Culinary Cues

MARCH 16, 2025

Think back to March of 2020. Eventually we figured it out (to some degree) but in the process lost an enormous number of restaurants from 2020 2023. Every day brings new challenges to face, unexpected curve balls that throw you off balance. But you might want to stop now and again and reflect on a time, not too long ago.

Food Supply 232

Food Supply Customer Service Delivery Recruiting 232

ChowNow

MARCH 13, 2025

Lets explore why restaurant operators need a better way to handle deliveryand how the right technology can make all the difference. Adopting the right technology now also prepares restaurants for future industry shifts. Its about leveraging technology to take back control.

Delivery 195

Delivery Food Food Order Point of Sale 195

Modern Restaurant Management

DECEMBER 31, 2024

This trend showed up for wine at a Denver wine bar and restaurant featuring sweet wines sold by the ounce like a 2020 Chenin Blanc from Vouvray for $10 per ounce all the way up to a 1923 Tawny Port from the Barossa Valley in Australia for $30 per ounce. ” Metz Culinary Dining Trends Metz Culinary Management, Inc.

Beverage 450

Beverage 2025 Fine Dining Guest Recovery 450

Modern Restaurant Management

MAY 30, 2025

Additionally, consumers continue to favor delivery transactions, which are up by 383 percent since 2020. Additional findings indicate that 44 percent favor a balance of human staff and some technology, while 41 percent prefer no AI use at all in their dining experience.

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Perfect Daily Grind

JUNE 9, 2025

In recent years, however, portable grinder technology has advanced significantly. The growing demand for quality coffee anywhere The National Coffee Association’s most recent 2025 report found that two-thirds of American adults drink coffee each day, up nearly 7% compared to 2020.

Café 148

Café Transportation Travel Equipment 148

Perfect Daily Grind

JUNE 23, 2025

In the US alone, the consumption of specialty coffee has increased by 18% between 2020 and 2025 , indicating the rising interest in quality, traceable coffee. That’s why investing in well-calibrated technology, with automated controls and data logging, is essential,” he adds. The team also needs to grow alongside the facility.

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Equipment Small Business 2001 Article 149

Modern Restaurant Management

DECEMBER 31, 2024

To combat revenue challenges, 36 percent of leaders said their top investments would be in enhanced sales and marketing technology, promotions, and loyalty programs, alongside 27 percent who are planning staff investments, including enhanced training, salaries, recruitment, and benefits. an hour in January 2020, a 28 percent increase.

Franchising 221

Franchising Franchise 2024 Mobile Ordering 221

Lavu

MARCH 28, 2025

This feature proved especially useful during the 2020 Tokyo Olympics. These examples highlight the role of advanced technology in making multilingual menus a practical solution for businesses. These technologies allow restaurants to cater to a diverse customer base while keeping operations smooth and efficient.

Operations 78

Operations Online Ordering Customer Service Customer Experience 78

Modern Restaurant Management

MARCH 11, 2025

No matter how much technology evolves, or trends shift, people will always come back for quality food, great value, and friendly service. TMAD's Mad Dash program success has proven that the right technology, which improves the customer experience and speed of service, has been a worthwhile investment for the brand.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Modern Restaurant Management

MARCH 11, 2025

We’ve reimagined our drive-thru model, introduced new kitchen technology to improve throughput, and strengthened our loyalty program to keep customers engaged. Consumer behavior shifted rapidly towards online ordering and contactless payments, making these technologies essential for survival. We’re back in business.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Qu

MARCH 28, 2025

In December 2024, technology leaders from various industries gathered at Amazon’s premier conference, AWS Re:Invent, where Qus CEO participated in a panel discussion. This marked a significant milestone, as the restaurant industrytraditionally underrepresented at such eventsemerged as a focal point of technological innovation.

Fast Casual 52

Fast Casual Technology Point of Sale Mobile Ordering 52

Lavu

JUNE 26, 2025

Full service restaurants saw a 237% increase in digital orders between 2020 and 2021, via NPD. Predictive and suggestive technologies are bound to be an upcoming development focus with mobile apps. The average QSR now generates as much as 75% of its sales from orders made online or over the phone, via PYMNTS.com survey.

Mobile Ordering 78

Mobile Ordering Food Order 2025 Ordering 78

Modern Restaurant Management

APRIL 21, 2025

Use technology to streamline inventory management, ordering and other day-to-day tasks. Consumers have been pressured with rising restaurant prices since 2020, and, while people are still going out to eat, they are doing it more judiciously: forgoing appetizers, cutting back on cocktails and sharing entrees and desserts.

Seasonal Menu 360

Seasonal Menu 2025 Loyalty Program Equipment 360

Perfect Daily Grind

JUNE 9, 2025

According to the US’ National Coffee Association, 71% of past-day consumption occurred at home in early 2025, up from 63% in 2020. You may also like our article on the future of espresso machine technology. Consumer knowledge has continued to increase in the years since, further bolstering innovation in the at-home coffee market.

Equipment 165

Equipment Café Innovation Consumer Goods 165

Lavu

JUNE 13, 2025

As technology advances, the popularity and adoption of cashless payment methods are expected to grow, further revolutionizing transactions. To reduce money laundering and crime, the European Union has plans to phase out the 500-euro note by 2020. This gives both customers and businesses peace of mind.

2025 78

2025 Cash Management Mobile Ordering Point of Sale 78

Lavu

MAY 23, 2025

How a POS System is Slowing Down Your Restaurant with Delayed Payments and Long Wait Times Why Transactions Take Too Long Outdated technology and old-fashioned connection methods are major culprits behind slow payment processing in restaurants. Keeping up with modern technology is no longer optional. Lavu POS Review 2025 1.

POS 78

POS Online Ordering Mobile Ordering Inventory 78

Restaurant Business

JULY 1, 2025

Launched in 2020, Buffalo Wild Wings Go offers chicken wings and tenders with a full complement of 26 sauces, as well as burgers, wraps, fried sides and desserts. News casual_dining Top 500 2025 Joe Guszkowski is a senior editor with Restaurant Business covering technology and casual-dining chains. Sign up here.

Fast Casual 175

Fast Casual Leadership 2024 2025 175

Rocket Fuel

FEBRUARY 19, 2025

YOY and up 372% since 2020 Mobile is up 66.9% YOY and 285% since 2020 With delivery and mobile orders skyrocketing, DSPs will continue to be a major part of the QSR ecosystem. Technology can help here as well. YOY and hit a six-year low Delivery is up 29.8% This is where Delaget specializes.

2025 52

2025 Mobile Ordering Employee Relations Delivery 52

Robert Ancill Restaurant Consulting

JULY 14, 2025

June 25, 2025 Robots and AI in the Restaurant Industry June 5, 2025 Maximize Restaurant Profits with Menu Engineering February 24, 2025 Dive into 2025’s trend report to uncover the next big shifts in the food and restaurant sectors.

2025 78

2025 2015 2016 Email Marketing 78

Sante

MAY 15, 2025

Tags book • foodwinespirits About Emiliano De Laurentiis Emiliano De Laurentiis is a distinguished educational and publishing entrepreneur with a career rooted in a profound passion for media and technology. santemagazine.com 0 comments on “ Cook on the Run ” What did you think of this article?

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2025 Book Magazine Seminar 130

Restaurant Business

JULY 1, 2025

Crawford joined Melting Pot in March 2020 as EVP of operations. Melting Pot chain announced a flurry of other leadership moves Tuesday: Randy Barnett was promoted from VP of technology to chief technology officer. Photo: Shutterstock The Melting Pot has its first new leader in a very long time. Sign up here.

Leadership 162

Leadership Franchise Franchising Fast Casual 162

Perfect Daily Grind

MAY 26, 2025

According to the National Coffee Association’s most recent 2025 National Coffee Data Trends report, past-day consumption of specialty non-espresso-based beverages (which include cold brew) shot up by nearly 42% between 2020 and 2025.

Food Safety 89

Food Safety Food Equipment 2025 89

Modern Restaurant Management

NOVEMBER 27, 2024

One strategy for reducing costs has been the increased use of technology. Since implementing the technology, operators report seeing numerous benefits, including more efficient teams, more productive staff, and even an increase in sales. Technology is critical for efficiency and workforce management. 'Out-of-the-Box'

2025 221

2025 Loyalty Program Back of House 2024 221

Modern Restaurant Management

MARCH 6, 2020

So what new trends will 2020 bring? Here's what you can expect in the restaurant industry in 2020. 2019 was the year of customer convenience, and 2020 will be the year of customer satisfaction. Consolidating Technology. Technology dashboards are a growing trend in the restaurant industry. Are drive-ins back?

2020 515

2020 Coaching Front of House Customer Service 515

Modern Restaurant Management

DECEMBER 21, 2020

In reacting to COVID-19 the critical role and importance of technology saw a rapid acceleration. There are five main areas of increased technology acceleration in the restaurant business: Greater Focus on Frictionless Consumer Experience. Agility in Adopting Technology. Agility will be the focus of technology in 2021.

2021 553

2021 Technology Food Supply Food Safety 553

Modern Restaurant Management

FEBRUARY 27, 2020

2020 State of the Restaurant Industry. The National Restaurant Association released its 2020 State of the Restaurant Industry Report which examines key factors impacting the restaurant industry including the current state of the economy, operations, workforce, and food and menu trends across segments from quickservice to fine dining.

2020 481

2020 Influencer Point of Sale Food Safety 481

Modern Restaurant Management

OCTOBER 16, 2020

The Manifest surveyed 501 people about their food delivery and restaurant habits during COVID-19 and found that two-thirds of people ate in-person at a restaurant in July 2020. Nearly two-thirds of people (65 percent) ordered food delivery in July 2020 as food options remain in-demand, but restaurant profit margins decrease with delivery.

2020 553

2020 2030 Hotels Food Safety 553

Modern Restaurant Management

SEPTEMBER 28, 2023

The fusion of technology and food service is transforming the way restaurants operate, enhancing customer experiences, and shaping the future of the industry. From the way we place orders to how they’re prepared, every facet of the food service sector is being touched by technology. billion and is expected to grow to $223.7

Technology 491

Technology Online Ordering Mobile Ordering Customer Service 491

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. State of the Plate 2020 – top foods across various cities. Top Foods of 2020. Financial Trends Insights.

2020 488

2020 Mobile Ordering Point of Sale Food Supply 488

Modern Restaurant Management

MARCH 21, 2022

Even after the pandemic-fueled tumult of 2020, few would have predicted the extent to which the industry has been shaped in 2021 by such factors as a major labor shortage, supply-chain issues, and soaring inflation. If there’s one thing you can count on in the restaurant industry, it’s change—especially these days.

Technology 508

Technology Food Supply Inventory Supplies 508

Modern Restaurant Management

MAY 3, 2021

The NPD Group predicted that restaurant digital orders would triple in volume by the end of 2020 , with mobile leading the way. With that in mind, we look at four technology-driven measures that are here to stay. Digital Menu Boards.

Technology 493

Technology Mobile Ordering Kitchen Safety Food Safety 493

Modern Restaurant Management

MAY 20, 2021

Data from Yelp's 2020 Annual Economic Average Report shows that the number of restaurant and food business openings approached and even surpassed 2019 levels in Q4. More and more operators, like Justin Rosenberg and his Honeygrow concept , are turning to labor-saving technology to help keep them in the black.

Technology 474

Technology Front of House Back of House Healthcare 474

Modern Restaurant Management

NOVEMBER 5, 2020

One such way is through the introduction of contactless technology. With these guidelines in mind, contactless technologies are finding their calling in the pandemic environment as they enable customers to use their own mobile devices, thereby greatly reducing contact or touching, as the name would suggest.

Technology 460

Technology Guest Recovery Customer Experience Mobile Ordering 460