7 Shifts

FEBRUARY 26, 2021

Here are the things you should consider: Things to Consider When Choosing an Online Ordering Platform Does it integrate with my Point of Sale (POS) Will I need to add another tablet to my front of house setup? If you weren’t thinking that much about online ordering before, you definitely are now.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Restaurant365

MAY 7, 2021

million down from February 2020.” million down from February 2020.” While restaurant owners and operators are certainly relieved to be coming out on the other side of the pandemic, restaurant hiring has become a looming challenge. The COVID-19 pandemic transformed the restaurant labor market at lightning speed.

Hiring 78

Hiring Recruiting Employee Relations Social Media 78

Modern Restaurant Management

JUNE 3, 2021

Kitchen and front-of-house employees are simply harder to find. Host a hiring party : Make recruiting memorable. Taco Bell, for example, recently held hiring parties nationwide, an initiative in its fourth year. Staffing presents a huge challenge for restaurants trying to go back to full employment following the pandemic.

Ordering 179

Ordering Front of House Hiring Recruiting 179

7 Shifts

JANUARY 11, 2021

2020 was a tough year, and you made a ton of sacrifices and difficult decisions already. The traditional division of labor between the front of the house and back of the house is no more, and restaurant employees have taken up responsibilities this year that they never imagined. "Winter is coming".said

Guest Recovery 358

Guest Recovery Online Ordering Outdoor Front of House 358

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. The purpose of the onboarding process is to teach new hires how to do their jobs successfully, and to catch them up on the company's culture and procedures.

FOH 307

FOH BOH Food Safety Customer Service 307

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. The survey found that 59 percent of US and 47 percent of UK consumers plan to dine-out as soon as they are able.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

7 Shifts

JULY 16, 2020

Restaurateurs named employee engagement their third-biggest challenge going into 2020, meaning that figuring out how to keep your staff productive and motivated has been (and continues to be) a top priority in the restaurant industry. The problem of restaurant task management is not a new one.

Communication 284

Communication Management Management Front of House 284

Open for Business

MARCH 1, 2023

More than 87% say they’re likely to hire in 2023 if they can find qualified applicants, according to the National Restaurant Association. Labor supply and demand were roughly matched from 2000 through early 2020, according to U.S. But restaurant closures and worker layoffs in March 2020 shifted this dynamic.

2023 78

2023 Insurance Front of House Hiring 78

Culinary Cues

FEBRUARY 16, 2021

I know how much time, energy, money, and heart goes into that first day when a proud operator and/or chef looks up at the front door sign that proclaims they are open for business. Every year, a significant number of new restaurants open and almost as many close their doors for good.

Fine Dining 436

Fine Dining Employee Relations Front of House Small Business 436

EATER

AUGUST 10, 2021

From forgoing their own salary to giving raises, small business owners are finding ways to hire and retain their staff Every few weeks, it seems, a new photo goes viral on social media showing a sign in a restaurant window declaring: “This restaurant is closed because no one wants to work.” Shutterstock. That money has to come from somewhere.

Front of House 101

Front of House Back of House Employee Relations Small Business 101

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Hot Schedules

FEBRUARY 23, 2022

For businesses, retaining employees (and hiring in the first place) has become the number one prerogative – just to keep the lights on. Going this route also frees up management from HR administration to complete more front-of-house tasks. Employee turnover greatly hampers throughput and cuts into available revenues.

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

Modern Restaurant Management

OCTOBER 30, 2020

Since quarantine lockdowns began mid-March of 2020, restaurants faced unprecedented turmoil. With the median profit margin between 3-5 percent , capacity maximums , and a net industry loss estimated at around $240B by the end of 2020 , every dollar counts. Before global lockdowns, the U.S. restaurant industry suffered from a 74.9

Front of House 197

Front of House Point of Sale Technology Back of House 197

7 Shifts

NOVEMBER 29, 2022

But we kept the back-of-house revenue share program for our kitchen teams, where regardless of what position you work in the kitchen, you get a certain percentage of revenue earned. In 2020, they switched full-time staff to salary instead of hourly pay. You have to hire happy people that want to be there,” said Kelly Phillips.

BOH 195

BOH Restaurant Law Back of House Front of House 195

Modern Restaurant Management

JUNE 15, 2020

restaurant losses for April 2020 were projected to surpass $50 billion, according to estimates from the National Restaurant Association (NRA). The novel coronavirus pandemic has had an immense impact on the restaurant industry. In fact, U.S. So how can restaurant owners and managers establish a culture that reinforces the role of cleanliness?

FOH 179

FOH BOH Food Safety Front of House 179

Open for Business

MARCH 1, 2023

The average hourly rate for US restaurant workers increased by 20% between 2020 and 2022 , rising from $16.65 The average hourly rate for US restaurant workers increased by 20% between 2020 and 2022 , rising from $16.65 In the current hiring environment, restaurants paying the federal minimum often struggle to find staff.

2023 78

2023 Restaurant Law Front of House Cash Management 78

EATER

MAY 21, 2020

A Waffle House employee was shot in Colorado after refusing service to a maskless diner Grocery and restaurant workers face threats and violence as they try to enforce face mask policies. Grocery and restaurant workers trying to enforce mask-wearing rules are facing threats and violence. Photo: pixfly /Shutterstock.

Front of House 109

Front of House Food Food Safety Customer Service 109

The Restaurant Times

NOVEMBER 16, 2021

Furthermore, with upcoming events like Dubai Expo 2020, a high influx of tourists in the region is also expected to mitigate low footfall issues for restaurants. . Hiring Difficulties. With COVID-19 slowing down the restaurant business for a year or two, restaurants are now ready to hire new staff once again. Low Footfall.

Presentation 52

Presentation Operations Front of House Fast Casual 52

Future Food

JANUARY 30, 2020

Hiring people aged 20 and younger – a legal strategy, but one that generally suffers from inexperienced/inefficient staff potentially providing mediocre service. Customer Service at Mcdonalds (Image via Bustle). Great Service in an Era of Labour Costs & Technology. That’s just something which, happily, comes with the territory.

Technology 107

Technology Front of House Customer Service Back of House 107

EATER

AUGUST 16, 2023

After launching and then closing Proteau just three years after it hit the market, John deBary has come to realize that sales aren’t the only way to measure success Recently I’ve been thinking a lot about failure. At the end of 2022, I shut down Proteau, the nonalcoholic drinks company I started. In 2017 I was at an inflection point in my career.

Point of Sale 95

Point of Sale Front of House Back of House Online Ordering 95

EATER

APRIL 26, 2022

In the Washington Post in 2020 — after the Sqirl mold saga uncovered allegations of unacknowledged staff contributions — now- Whetstone Magazine editor Layla Schlack took this idea a step further: Menu credits could “bring workers to the forefront, potentially amplifying conversations about restaurant labor,” she wrote.

Menu 97

Menu Back of House Front of House 2008 97

The Restaurant Times

JUNE 26, 2021

Uncertainty in the restaurant industry increased after being hit by the first wave of COVID-19 in 2020. Hiring an apt number of people for the back-of-the-house and front-of-the-house operations is critical to optimize the restaurant’s labour cost. . managing each step efficiently can be challenging.

Kitchen Safety 84

Kitchen Safety Food Safety Back of House Front of House 84

7 Shifts

JULY 12, 2023

March 16th, 2020, we were in the pandemic, kind of rested a little bit, and then we decided to open up Poppy & Seed in 2021." I have to do one or the other and it doesn't make sense to hire someone at Poppy + Rose when I can do this. But first, Reed recounts how she followed her husband into restaurants. "I It served a purpose.

Front of House 370

Front of House Back of House Take-out Book 370

EATER

APRIL 8, 2021

For many organizations, the first step in dealing with pandemic shutdowns was just to help their participants and alumni get through the initial weeks On the evening of Saturday, March 14, 2020, the staff at Café Momentum served only seven diners. Café Momentum is more than just a restaurant, though. The year had started off strong.

Training 114

Training Café Kitchen Safety Back of House 114

Deliverect

OCTOBER 23, 2019

With allegedly 70% of all orders being off-premise by 2020*, restaurants should dig into what their options are when it comes to off-premise dining, in particular delivery. But should your restaurant opt for in-house delivery operations or use one or multiple third-party platforms like Uber Eats, Glovo or Deliveroo?

Delivery 63

Delivery Front of House Food Online Ordering 63

7 Shifts

JANUARY 7, 2021

With a new year comes new challenges, and after the year for the industry that was 2020, we want to help set your restaurant up for success in 2021. As restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan, too. Which is where your restaurant marketing plan comes in. So, where do you start?

Marketing 195

Marketing 2021 SEO Loyalty Program 195

EATER

AUGUST 3, 2020

Members of marginalized groups are more likely to work on the front lines of the food industry than in management positions, a systemic racial divide with potential life-and-death consequences. That’s how a decade-long employee for Tyson Foods, Inc. in northwest Arkansas describes working for the meat processor during the COVID-19 pandemic.

Food 109

Food Kitchen Safety Front of House Food Safety 109

Restaurant365

FEBRUARY 4, 2021

If you’re a restaurant owner or operator, COVID-19 brought tough challenges for your business in 2020. Additionally, states and municipalities can enact their own set of laws to implement a higher minimum wage than the federal level. Washington state has the highest minimum wage for all employers at $13.69. How to calculate labor cost.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Hot Schedules

FEBRUARY 3, 2020

If they’re stuck in the back of house they can’t be out front, improving the guest experience. Improving HR Functionality. Learn how outsourcing your HR can increase employee engagement while decreasing liabilities and fees. How confident are you that you’re maintaining complete compliance with all labor laws?

Employee Relations 78

Employee Relations Restaurant Law Front of House Allergens 78

Modern Restaurant Management

FEBRUARY 4, 2020

This edition of MRM News Bites features Boston Market, Danu Partners, P.F. Chang’s, Wing Squad, Yumpingo, Restaurant Revolution Technologies, Waitbusters, Dairy Queen, Fish City Grill, The National Restaurant Association and the National Restaurant Association Educational Foundation and Keilhauer. New CEO at Boston Market. The plan is here.

Online Ordering 122

Online Ordering Hospitality Leadership Design 122

Touch Bistro

AUGUST 11, 2021

Georgia: $7.25/hour hour for employees not covered under FLSA). Hawaii: $10.10/hour. Illinois: $11.00/hour hour (for employers of 4 or more employees). Indiana: $7.25/hour hour (for employers of 2 or more employees). Kansas: $7.25/hour. Kentucky: $7.25/hour. Louisiana: $7.25/hour hour (no state minimum wage law). Maine: $12.15/hour. Michigan: $9.65/hour.

2021 98

2021 Restaurant Law 2022 Seasonal Menu 98

Touch Bistro

MAY 26, 2021

And even in the thick of COVID-19, restaurants still saw a spike in Father’s Day traffic in 2020 and DoorDash reports that Father’s Day was the seventh busiest holiday of 2020 for delivery orders. You’ll also want to give your front-of-house staff (especially any new hires) special training in preparation for the holiday.

Specials 97

Specials 2021 Seasonal Menu Outdoor 97

Modern Restaurant Management

AUGUST 14, 2020

The brand is also on track to raise a quarter of a million dollars in funds for front line heroes by the end of September after ringing-in nearly $50,000 in contributions from their charitable Big Yellow Cup in just two weeks. All locations will serve guests via delivery through a virtual kitchen facility.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

EATER

JANUARY 5, 2022

On a theater-sized screen set up at the front, I watch as a drone flies over a low, sunny suburb, bypassing highways and beaches and nondescript homes, where in the backyards everyone cranes their necks to see what this spidery black object is zooming across the sky. Why should you ever have to leave the house? What a bold future.

Food 144

Food Mobile Ordering Online Ordering Food Order 144

EATER

AUGUST 26, 2021

There is no storefront, no dining room, and no front-of-house staff. In some cases, the kitchen functions as a hub for a handful of other so-called virtual restaurants; in others, the food from the virtual restaurant is prepared inside the kitchen of an established brick-and-mortar but with a separate name and menu.

Dine-in 101

Dine-in Delivery Equipment Fast Casual 101

Modern Restaurant Management

DECEMBER 28, 2023

Restaurant industry insiders offer their insights on F&B trends we can expect to see in 2024. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. The top items paired with ibuprofen included Cheesesteaks, Cognac, Nacho Fries, Bacon Egg and Cheese, and Cold Brew!

2024 189

2024 2023 Food Order 2013 189

EATER

JANUARY 28, 2022

As a young, lighter-skinned Black woman of mixed heritage, Melton says she was often assigned by her managers to the busiest, most front-facing sections of the restaurant along with her white and young coworkers. . — during her six years at Seasons 52 Wine Bar and Grill in Memphis, Tennessee. But she says they weren’t receptive.

Cash Management 98

Cash Management Restaurant Law Employee Relations Food Supply 98