Modern Restaurant Management

MARCH 1, 2023

Everything from decreasing food waste to exploring how automation can increase revenue for small business restaurants is related to BOH procedures. For any service charge to be a net-benefit for your restaurant and employees, always focus on the customer. Does the equipment layout make sense for all staff?

Front of House 171

Front of House BOH Back of House 2023 171

Modern Restaurant Management

JANUARY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a gloomy start to the new year, dining trends for 2020, the importance of discounts, holiday gift card sales results, delivery frustrations, soda curiosity and a consumer culture report. An Uncertain Start to 2020? Guest Counts Continue Falling.

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Modern Restaurant Management

DECEMBER 28, 2023

Despite the industry being at its most stable since 2019, customers being more educated and engaged around the issues impacting the food system, and massive strides made in creating sustainable and equitable conditions for staff, rising costs are greatly impacting both operations and the public’s dining out frequency.

2024 189

2024 2023 Food Order 2013 189

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Sustainability and healthy options rising in importance. Overall velocity in the latest week is also positive compared to pre-pandemic levels, with Total US up +10 percent versus 2020.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

DECEMBER 28, 2020

We also think there will be a greater focus on sustainability efforts throughout the industry. We also think there will be a greater focus on sustainability efforts throughout the industry. We celebrate this as it benefits us all when brands focus on sustainability. Chris Prociv, VP Marketing & Innovation at La Brea Bakery.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 178

2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchise 203

Franchise Franchising Fast Casual Point of Sale 203

Restaurant365

JULY 29, 2021

Restaurants lost $270 billion in 2020 due to COVID-19 shutdowns and restaurant restrictions, and the crisis sent many companies into a tailspin. According to the National Restaurant Association , in 2020, 110,000 restaurants closed permanently, and 2 million restaurant industry jobs were lost. Negotiate updated terms with vendors.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

Modern Restaurant Management

FEBRUARY 10, 2020

In 2020, a new coalition will help hospitals not just in New York but nationwide provide patients plant-based food options that combat rather than contribute to cancer, diabetes, obesity and heart disease. In 2020, it is expanding its efforts to engage even more organizations in reducing meat consumption. Health Care Without Harm.

Hospitality 183

Hospitality Food Consumer Goods Point of Sale 183

Modern Restaurant Management

AUGUST 14, 2020

Because the facility includes a kitchen for restaurants to prepare foods, the only equipment needed to operate a Dickey’s location is a smoker and a warming cabinet. PREP, an 83,500-square-foot culinary campus, houses multi-functional shared kitchen facilities featuring extensive equipment. Hot for Dave's Hot Chicken.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

DECEMBER 16, 2019

Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. It seems the industry has reached its ceiling in terms of hourly employee turnover and is now moderating. Go with a Restaurant Gift Card.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

SEPTEMBER 30, 2020

Restaurant and bar related concerns. 77 percent of restaurants and bars indicated that ensuring the health and safety of employees was their top concern. Restaurant and bar related concerns. 77 percent of restaurants and bars indicated that ensuring the health and safety of employees was their top concern.

2020 189

2020 Mobile Ordering Guest Recovery Customer Service 189

Aaron Allen & Associates

FEBRUARY 2, 2019

Price inflation has gone up three times as fast in restaurants as it has in grocery stores, largely attributable to wage increases and the requisite labor levels in a restaurant environment Sales per employee in grocery stores are 3.6x In the U.K. There were some 180 food halls in the U.S. In the U.S.,

Food Truck 64

Food Truck 2015 Point of Sale Dietary Restrictions 64

Modern Restaurant Management

SEPTEMBER 1, 2020

New guest expectations are incredibly crucial for operators to consider, as Americans interested in dining out will only keep their reservations at a new restaurant if certain measures are met, including: More than half want six-foot social distancing and employees wearing face masks enforced (53 percent and 52 percent, respectively).

2020 189

2020 Food Safety Hotels Dine-in 189

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Modern Restaurant Management

DECEMBER 19, 2023

We’ve seen how robotics can improve not only the customer experience, but the employee experience. which delivers drinks and provides a fun, novel experience for guests, while allowing employees to focus on customer service. Then we remembered that staffing before 2020 was never that great.

2023 117

2023 Front of House Customer Experience Customer Service 117

Modern Restaurant Management

NOVEMBER 20, 2019

Expansion in the Middle East, Australia, and Europe will also be additional areas of focus starting in 2020. The McDonald's/APIA Scholarship program will award 15 four-year scholarships and 40 one-year scholarships to rising college freshmen through APIA Scholars, which will be awarded in Spring 2020.

Franchise 104

Franchise Franchising Customer Experience Seasonal Menu 104

EATER

SEPTEMBER 21, 2023

“I’m in a commissary kitchen so for now those costs are absorbed by the owner and manager of the space,” she says, “but I’m mindful of how I work and turn equipment off.” Then there’s the effect extreme heat can have on productivity: One report estimated that in 2020, labor lost to heat exposure cost the U.S.

Certification 125

Certification Employee Relations 2050 Sustainability 125

Sustainability Beyond the Plate

JANUARY 26, 2017

Sustainability in foodservice has been an upward trend for years with many operators already implementing measures that reflect the values of their customers. Other pricier options for on-site composting include equipment such as composters and digesters. An extensive list of composting terms and their definitions can be found here.

Recycling 40

Recycling Waste Compost Reference 40

Modern Restaurant Management

DECEMBER 14, 2021

The challenges our teams have faced over the last two years specifically has made us value our employees now more than ever. As it relates to the labor crunch, we’re seeing in restaurant brands across the board: An impact in top-line revenue because customers aren't being served. Clinton Anderson, CEO, Fourth Enterprises.

2022 189

2022 Food Supply Mobile Ordering Customer Experience 189

7 Shifts

MAY 26, 2021

Here's how to qualify for a first-draw PPP loan in 2021: Been in business before February 15, 2020. Have fewer than 500 employees (if you own multiple restaurant locations, then you'll need fewer than 500 employees per location). Been in business before February 15, 2020. Still be open and operational.

2021 195

2021 Cash Management Document Employee Relations 195

Cheetah

JUNE 14, 2021

Few establishments are now considering raising wages, offering employee benefits or improving the working conditions. Increasing wages, gradually introducing automatic gratuity, sharing the tip pool with back-of-the-house (BOH) employees, improving the working conditions, investing in cross-training, and reducing staff are all good solutions.

BOH 148

BOH Back of House Front of House Restaurant Law 148

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. In order to compete, restaurant brands need to be equipped with the leadership and capabilities necessary to adapt to the latest tech trends.

Mobile Ordering 215

Mobile Ordering Front of House Fast Casual Customer Service 215

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. New & Notable spotlights the latest news restaurateurs need to know.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

OCTOBER 29, 2020

of food over 9,720 baskets since the pilot was instituted in late September 2020. Lunchbox plans to use the capital to scale growth nationally to serve the restaurant industry’s need for efficient and revenue-driven solutions to sustain the current economic depression. In total, approximately 14,580 lbs. Get the Holiday Scoop.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

AUGUST 5, 2020

” Aron most recently served as the Australian CEO & Country Manager for Deliveroo from 2015 to 2020, helping grow the company into 500 cities and 13 countries during his tenure. ” Ervin Cohen & Jessup Launches Food, Beverage and Hospitality Practice.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

DECEMBER 14, 2020

" The platform will continue to house a variety of helpful COVID-related materials as well as evolving resources to address new and emerging challenges. “We are well positioned to invest in the right areas to strengthen our competitive advantage and drive consistent, sustainable growth for decades to come.

Webinar 189

Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

JANUARY 27, 2020

In addition to ordering ahead via Grubhub, in-store ordering kiosks allow restaurants to migrate employees away from the cash register and back to food prep lines and fulfilment areas, expediting and ensuring accuracy of orders and increasing throughput. Hardware and software innovation is a key area of focus for OneDine.

Catering 122

Catering Mobile Ordering Customer Service Leadership 122

Modern Restaurant Management

MAY 27, 2020

“While cafes, dining halls, cafeterias, and concessions stands may look a little different, I am confident that they will feel and be safe for our employees and everyone we serve,” said John Zillmer, Aramark’s CEO. Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

EATER

JULY 6, 2022

Former apprentices and employees say they faced working conditions they considered unsafe, while numerous former livestock employees describe what they view as unnecessary animal suffering within Stone Barns’ holistic land management system. The farm is run by Jack Algiere, who was hired as the center’s first employee in 2003.

Agriculture 98

Agriculture Leadership Employee Relations Food Safety 98

EATER

MARCH 30, 2021

The pandemic has demanded adaptation; since March 2020, restaurants and bars across the country have navigated through the COVID-19 pandemic by transforming into online groceries, outdoor dining destinations, meal-kit providers, and more. For Big King and North, two restaurants in Providence, Rhode Island, 2020 was off to a great start.

Outdoor 90

Outdoor Delivery Point of Sale Front of House 90

EATER

MARCH 30, 2021

The pandemic has demanded adaptation; since March 2020, restaurants and bars across the country have navigated through the COVID-19 pandemic by transforming into online groceries, outdoor dining destinations, meal-kit providers, and more. For Big King and North, two restaurants in Providence, Rhode Island, 2020 was off to a great start.

Outdoor 83

Outdoor Delivery Point of Sale Front of House 83

Modern Restaurant Management

JANUARY 17, 2020

In 2020 alone, Curry Up Now anticipates opening 12 locations across the country. Taco Bell's 2020 Commitments. We're excited to shake things up and make 2020 even more about what matters most: our purpose." Taco Bell Sustainable Packaging. Hattie Marie's Looks to Franchising.

Franchise 136

Franchise Franchising Fast Casual Leadership 136

Modern Restaurant Management

MARCH 3, 2023

In 2023, many operators want to keep moving toward the edge, with more than four in ten planning investments in equipment or technology to increase front- and back-of-the-house productivity. Only one in ten operators think recruiting and retaining employees will be easier in 2023 than it was in 2022. million by 2030. million by 2030.

2023 203

2023 2022 Consumer Goods Point of Sale 203

Perfect Daily Grind

APRIL 29, 2022

The US division of the Italian coffee equipment manufacturer debuted at the Specialty Expo in Boston. The Dalla Corte USA range includes the Mina, Evo2, and Zero Barista espresso machines, as well as grinders and other coffee equipment. National Labour Relations Board files for injunction over firing unionised Starbucks employees.

2022 124

2022 Point of Sale 2021 Café 124

Modern Restaurant Management

JUNE 19, 2020

Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Relish by ezCater.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

SEPTEMBER 23, 2020

Also, in today's Covid challenged environment, Citrus safeguards both employees and customers by completely eliminating contact, enabling businesses to thrive, providing a safe pickup experience for all. The contest ends on December 31, 2020. “We employ hundreds of good, hard-working people who rely on their paycheck.

Serving 207

Serving White Paper Food Recycling 207