Modern Restaurant Management

OCTOBER 21, 2024

When hiring restaurant managers, qualities like organization skills, experience and leadership are always at top of mind. However, many traits exist that often go overlooked in the hiring process impacting the success of a restaurant. Here are three traits that often go overlooked when hiring management positions within restaurants.

Hiring 419

Hiring Management Management Dietary Restrictions 419

Modern Restaurant Management

DECEMBER 19, 2024

The rapid evolution of payment technology over the past decade has had a profound impact on industries worldwide, and the restaurant sector is no exception. In 2025, the restaurant industry will continue to adapt to these payment innovations, with a focus on eliminating cash transactions and prioritizing seamless, digital payment methods.

2025 447

2025 Loyalty Program Mobile Ordering Online Ordering 447

Modern Restaurant Management

JANUARY 30, 2025

Marketing agency Thought For Food & Son has been doing a lot more than just think about food for 20 years. “As we celebrate this milestone, it’s inspiring to see the next generation bring fresh energy and innovative ideas to the table, ensuring we remain a leader in food marketing for years to come.”

Social Media 386

Social Media Innovation Sustainability Marketing 386

Modern Restaurant Management

FEBRUARY 25, 2025

The restaurant industry is facing unprecedented challenges and opportunities in maintaining visibility online, where the majority of local consumers go for information and recommendations. restaurant industry risks losing approximately $6.9 restaurant industry risks losing approximately $6.9 percent of searches were non-branded.

SEO 326

SEO Social Media Customer Experience Customer Service 326

Modern Restaurant Management

NOVEMBER 20, 2024

Long after the restaurant industry felt the most significant impacts of the pandemic, echoes still reverberate in the form of workforce realities and operational challenges. After millions left the industry in 2020, restaurants responded by increasing wages and leaning into incentives to attract employees back.

2025 474

2025 2024 Recruiting Employee Relations 474

Modern Restaurant Management

JANUARY 20, 2025

Running a restaurant isn’t just about crafting the perfect plate or creating an unforgettable experience for your guests, it’s about making money. These companies add a markup on every product before it reaches your restaurant. And if you’re not treating every dollar like it’s yours to keep, guess what?

Operations 418

Operations Beverage Point of Sale Pricing 418

Modern Restaurant Management

MAY 20, 2025

The Value Wars continue to shake up the dining industry, increasing competition for the same share of stomachs. For fast casual chains, competition includes usual suspects like casual dining and QSRs as well as c-stores and grocery chains who are ramping up foodservice offerings to capitalize on the trading down trend.

Fast Casual 221

Fast Casual Casual 2025 Dietary Restrictions 221

Culinary Cues

MAY 1, 2025

Competition has been referred to as the negative aspect of free enterprise while optimists applaud it as the opportunity that free enterprise offers. Can there be too much competition? However, the benefits of appropriate competition are quite pronounced. Competition defines how to survive and thrive.

Fine Dining 352

Fine Dining Innovation Consumer Goods Customer Service 352

Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. In 2025, restaurants need to have a plan in place that ensures they are effectively managing inventory and redirecting unused, still edible food to donations.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

DECEMBER 18, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. It is atop the list for restaurants looking to modernize, differentiate, and elevate experiences. Data, Data, Data. As of 2024, over half of U.S.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

NOVEMBER 6, 2024

Staffing and retention is often cited as a main pain point by restaurant operators. "This trend emphasizes the importance of supporting employees as whole individuals in today's competitive job market." So what can they do to compete for talent, hire effectively and retain staff in the long-term?

Hiring 388

Hiring Hospitality Magazine Technology 388

Modern Restaurant Management

DECEMBER 9, 2024

At this time of year, guests want to get all wrapped up in sharing festive and fun experiences with friends and family, while restaurant operators want to provide joy and goodwill to boost traffic and revenue. which independently operates nine restaurants in Colorado – has been investing holiday pop-ups for years.

Customer Experience 419

Customer Experience Marketing Small Business Magazine 419

Modern Restaurant Management

NOVEMBER 25, 2024

Faced with rising labor costs and increasingly price-sensitive customers, restaurant brands are exploring new ways to balance profitability with consumer expectations. The findings reveal critical insights into how dynamic pricing impacts customer behavior and what strategies might retain loyalty in a competitive market.

Pricing 446

Pricing Food Point of Sale Airlines 446

Modern Restaurant Management

OCTOBER 14, 2024

In the modern dining landscape, where convenience and customer experience are paramount, restaurants increasingly rely on electronic payment systems to facilitate transactions. These fees, charged by credit card companies to process transactions, can profoundly impact restaurants of all sizes. depending on the tier.

Cash Management 323

Cash Management 2023 Customer Service Influencer 323

Modern Restaurant Management

MAY 14, 2025

Restaurants, hotels,and otherhospitalityindustry businesses continue to battle a tight labor market. Toattractnot only enough employees butalsoengaged and productive ones, itsimportantto offer benefits thatmeet them where they are.

Serving 373

Serving Workshop Education Training 373

Modern Restaurant Management

MAY 12, 2025

The restaurant industry's competitive landscape for mealtime dollars is changing fast, and it's no longer brand against brand. The findings reinforce a key truth: value and convenience drive decisions and restaurant operators must respond or risk losing ground. What's At Stake for Restaurants? The 2,000 U.S.

Retail 355

Retail Marketing Fast Casual Customer Service 355

Modern Restaurant Management

DECEMBER 27, 2024

With AI’s growing prominence in marketing discussions this year, brands have begun navigating both its potential and pitfalls. For restaurant operators, these challenges underscore the importance of thoughtful decisions that boost efficiency and drive customer retention.

2025 275

2025 Loyalty Program Email Marketing Customer Experience 275

Modern Restaurant Management

DECEMBER 16, 2024

A new year is creeping up on us again, bringing fresh opportunities—and challenges—for restaurant operators. From updating policies to gearing up for tax season, these steps will enhance your compliance and position your restaurant for sustained growth.

2025 449

2025 Restaurant Law Audits Employee Relations 449

Modern Restaurant Management

OCTOBER 16, 2024

What are some common fraud activities you are seeing that affect restaurants? million restaurants in the U.S. Platforms will use promotions to incentivise different stakeholders, including consumers, drivers and restaurants. In 2023, over 1.5 were registered on food delivery platforms like Grubhub, DoorDash, and Uber Eats.

Delivery 417

Delivery Food Order Online Ordering Food Supply 417

Modern Restaurant Management

MAY 30, 2025

This is true for businesses operating in office settings just as much as in restaurants, supermarkets, and other settings where businesses have daily contact with consumers. By making your digital engagements more personal and authentic, you're building stronger customer relationships and distancing yourself from the competition.

Customer Experience 252

Customer Experience Customer Service Social Media Email Marketing 252

Modern Restaurant Management

FEBRUARY 14, 2022

It may sound like just an excuse to eat out, but experiencing the food and ambience of your competitors is essential to writing a persuasive restaurant business plan. Think about it: you can’t possibly know what your restaurant is up against unless you do your research. Food Quality. Location and Parking.

Transportation 575

Transportation Social Media Menu Pricing 575

Modern Restaurant Management

NOVEMBER 4, 2024

Loyalty programs are the secret sauce for keeping customers hooked, whether you're a cozy corner café or a massive restaurant chain. In a world where third-party delivery apps dominate, securing customer loyalty through personalized rewards and direct communication is the equivalent of having the best table in a packed restaurant.

Loyalty Program 221

Loyalty Program Social Media Small Business Customer Experience 221

Modern Restaurant Management

MARCH 24, 2025

Restaurant brands are seeking out emerging technology to be more efficient and using data analytics to improve the drive-thru experience and this is only the beginning, according to Tim Tang, Director of Enterprise Solutions at Hughes. "In retail and restaurants, everyone is fighting for the same shrinking pool of frontline labor. ."

Loyalty Program 307

Loyalty Program Mobile Ordering Coaching Customer Experience 307

Culinary Cues

MAY 12, 2025

Wrapped with care in parchment paper, sealed with a stamp that embraces your logo, include an information sheet that outlines the source of ingredients, the history of your restaurant, and what goes into bringing this sandwich to the guest. Find your own voice in a market that is filled with 74 thousand pizzerias in the U.S.

Fine Dining 348

Fine Dining Seasonal Menu Front of House White Paper 348

ChowNow

MARCH 27, 2025

Somewhere in between is the number that makes sense for your food costs, your market, and your restaurants unique position. Menu pricing shouldnt be a guessing gameit should reflect the real costs of running your restaurant, what your guests are willing to pay, and where you stand in the local market.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

Modern Restaurant Management

FEBRUARY 27, 2025

. “I Heart Fries is a restaurant concept that combines a variety of delicious international foods in one place. To learn more about the plans for the growing brand, Modern Restaurant Management (MRM) magazine spoke with Araque and Gonzalez. innovative and unique marketing strategies and 3. Why you wanted to franchise.

Franchising 221

Franchising Franchise Social Media Influencer 221

Modern Restaurant Management

JULY 9, 2024

May was a challenging month for restaurant companies. Shares of major quick-service restaurant (QSR) brands experienced double-digit drops, consumer confidence declined, and traffic at fast-food restaurants was down by 2.1 Effective marketing can bridge this gap. Will the summer sun heat up sales?

Point of Sale 474

Point of Sale 2024 Consumer Goods Pricing 474

ChowNow

MARCH 21, 2025

Every successful restaurant has one thing in common: they know exactly who they are serving. Understanding your target market is the foundation of making smart decisions for your menu, pricing, and overall guest experience. In this article, you will learn: How to define your restaurants target market to guide your business decisions.

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

ChowNow

FEBRUARY 7, 2025

Building a restaurant marketing budget can feel overwhelming. With tight margins, unpredictable cash flow, and endless marketing options, its hard to know how much to spendor where to spend it. But without a clear budget, your restaurant risks losing customers to competitors who consistently promote their business.

Marketing 195

Marketing Email Marketing Social Media Loyalty Program 195

Modern Restaurant Management

MARCH 3, 2025

Employee Appreciation Day, observed on March 7, offers organizations in the restaurant industry a special chance to honor the incredible dedication, hard work, and unique talents of their team members. Restaurant employees are the heart of the dining experience, and their commitment keeps the industry thriving.

Insurance 412

Insurance Healthcare Small Business Leadership 412

Goliath Consulting

FEBRUARY 8, 2025

Many professional athletes transition into the business world after their playing careers, and the restaurant industry has become a prime investment opportunity for some of the biggest names in sports. Lets look at four athletes who have excelled in the restaurant business and the lessons they offer.

Fast Casual 221

Fast Casual Franchising Franchise Sports 221

Modern Restaurant Management

MARCH 19, 2025

Every restaurant owner is familiar with a POS system and knows how essential a strong system is to every aspect of restaurant operations and management. However, for restaurant owners looking to expand their operations, a POS system can help reduce some of the stress and questions associated with doing so.

POS 221

POS Loyalty Program Inventory Food Order 221

Modern Restaurant Management

SEPTEMBER 7, 2023

The Millennial generation is a force to be reckoned with, not only in the housing market but also in the dining industry. As Millennial homeownership surpasses Millennial renters for the first time, restaurants have a golden opportunity to engage this valuable demographic through targeted new mover marketing strategies.

Marketing 508

Marketing Loyalty Program Customer Service Catering 508

Modern Restaurant Management

NOVEMBER 22, 2021

Within the hospitality industry, there is universal agreement that restaurants have been through the ringer. With delta variant cases surging and a second pandemic winter looming, restaurants are desperately trying to sustain and fuel their recoveries. The solution for an increasing number of marketers is online reputation management.

Sustainability 568

Sustainability Guest Recovery Customer Experience SEO 568

Modern Restaurant Management

JUNE 6, 2025

The restaurant industry is highly competitive. Video marketing can be your secret weapon. Here’s how video can get your restaurant seen and build recognizable brand identity. Then, when they want to dine out, your restaurant is at the top of their mind. Why Does Video Work?

Marketing 221

Marketing SEO Influencer Events 221

Modern Restaurant Management

JANUARY 2, 2025

Pizza restaurants are poised to continue their evolution this year and incremental changes, especially in the areas of artificial intelligence, operational efficiency and customer preferences, will create both challenges and opportunities for pizzeria owners.

2025 251

2025 Online Ordering Franchising Franchise 251

Modern Restaurant Management

APRIL 9, 2024

More than half of respondents (54 percent) expressed optimism about the positive impact of AI in the restaurant industry, according to a survey from Slang.ai. percent of restaurant operators plan to adopt AI soon, with nearly 94 percent acknowledging its necessity to remain competitive. How are restaurants using AI now?

Customer Experience 481

Customer Experience Customer Service Technology Inventory 481