Modern Restaurant Management

DECEMBER 18, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. It is atop the list for restaurants looking to modernize, differentiate, and elevate experiences. Data, Data, Data.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

7 Shifts

NOVEMBER 15, 2024

Finding a well-rounded bar manager can be the determining factor in the success of your business. Through the right interview questions, you can find a manager who doesn’t just fit the job but can boost your bar’s reputation. What would you do if a regular customer becomes intoxicated and difficult to manage?

Bar 195

Bar Management Management Hiring 195

ChowNow

MAY 2, 2025

Running a restaurant is one of the most rewardingyet riskyventures out there. Youre not just managing food and staff, youre battling slim profit margins, high operating expenses, and constantly changing customer preferences. And while the odds improve with experience, restaurant ownership is still tough. So why the disconnect?

Email Marketing 195

Email Marketing Social Media Cash Management Leadership 195

Culinary Cues

FEBRUARY 27, 2025

It may be from the actions of others, their successes, or even their failures; it may come from the visual arts, or music, science or medicine, or even from the beauty of nature. “Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.”

Consumer Goods 290

Consumer Goods Presentation Leadership Dine-in 290

Modern Restaurant Management

MAY 10, 2022

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. These days, restaurants are on the search for solutions to minimize costs and provide efficiency throughout their operation. Take food cost management for instance.

Supplies 493

Supplies Food Supply Audits Inventory 493

ChowNow

MAY 9, 2025

In this article, you will learn: The five most important restaurant costs to track and manage Easy strategies for controlling food costs and labor costs Tactics to save money without hurting your guest experience Lets start with the big picture and learn where your money is actually going.

Operations 195

Operations Email Marketing Food Supply Seasonal Menu 195

Modern Restaurant Management

FEBRUARY 27, 2025

. “I Heart Fries is a restaurant concept that combines a variety of delicious international foods in one place. To learn more about the plans for the growing brand, Modern Restaurant Management (MRM) magazine spoke with Araque and Gonzalez. Once my mind was made up, my business management team Encyclomedia Inc.

Franchising 221

Franchising Franchise Social Media Influencer 221

Modern Restaurant Management

AUGUST 20, 2024

Partnering with November Five, Le Pain Quotidien launched Alain.AI, a tool that can be called the world's first digital twin of a chef-founder and used to help with menu development, recipe standardization, and culinary innovation. "As We are still in the process of continuously improving it. However, they embraced Alain.AI

Front of House 449

Front of House Restaurant Law Technology Presentation 449

ChowNow

MARCH 14, 2025

Running a restaurant is a balancing act. Without a strong system in place, even the best restaurants in the world will struggle with unhappy customers, high turnover rates, wasted inventory, and razor-thin profit margins. What is Restaurant Operations Management? Great restaurant operations dont happen by accident.

Operations 195

Operations Management Management Front of House 195

Modern Restaurant Management

MARCH 2, 2022

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Restaurant menu prices continue upward as the U.S. These rising inflation costs are impacting every industry, with restaurants being no different.

Pricing 487

Pricing Menu Food Supply Waste 487

Modern Restaurant Management

APRIL 11, 2024

The year 2024 promises a journey of adaptation and fierce competition for the restaurant industry as it manages stronger-than-expected economic data and slowing inflation while dealing with the headwinds of short labor supply, more demanding customers and an uncertain political environment. The key lesson both establishments teach?

2024 473

2024 Customer Experience Compost Loyalty Program 473

Culinary Cues

APRIL 23, 2022

The margins are very tight, in fact they are so tight that most business savvy people would wonder why anyone would ever want to own a restaurant. From the dishwasher to the prep cook, line cook to sous chef, and server to restaurant manager – food cost percentages must be something that everyone takes on as a job requirement.

Food 448

Food Seasonal Menu Waste Point of Sale 448

Modern Restaurant Management

JANUARY 17, 2022

American restaurant operators have arguably never faced such uncertain times as now. The National Restaurant Association observed steady job growth after the huge losses of 2020, but things noticeably slowed in August, and many markets have still not recovered from the closures of more than 100,000 restaurants during the pandemic.

Technology 472

Technology Operations Sustainability Communication 472

Modern Restaurant Management

APRIL 12, 2023

There is a science to running a successful business. Below, we’ll briefly go over the importance of collecting data and restaurant analytics and how it be used to improve efficiency and, in due course, boost revenue. First, how might owners and those in management find the data they need?

Point of Sale 491

Point of Sale POS Inventory Customer Service 491

Modern Restaurant Management

MARCH 26, 2020

Business intelligence and data analytics solutions are transforming the restaurant industry. Now more than ever, new systems are empowering owners and managers to optimize service, boost guest engagement, enhance menu performance, slash waste, and much more. Downtime is no recipe for success.

Technology 546

Technology Guest Recovery Customer Experience Customer Service 546

Modern Restaurant Management

DECEMBER 30, 2021

The nature of restaurant management is a pendulum; each year operators swing back and forth to prepare for challenges and take advantage of new opportunities. New safety protocols may hurt restaurants’ bottom line again, while also impacting retention rates due to business closures and lack of steady income.

Loyalty Program 579

Loyalty Program 2022 Kitchen Safety Customer Experience 579

Modern Restaurant Management

AUGUST 5, 2020

In this edition of MRM News Bites, we feature a lot of tech news, a celebrity-owned virtual dining concept, and the annual Neighborhood to Nation Restaurant Recipe Contest. TouchBistro acquired Boston-based TableUp, a provider of loyalty and marketing solutions for the restaurant industry. TouchBistro Acquires TableUp.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

MARCH 1, 2024

To learn more, Modern Restaurant Management (MRM) magazine reached out to Mush Foods Culinary Director AJ Schaller. We know chefs can make it More broadly in sustainability, restaurants and foodservice are looking for ways to reduce their environmental footprint and to meet sustainability targets many have committed to.

Sustainability 474

Sustainability Allergens Workshop Magazine 474

Modern Restaurant Management

SEPTEMBER 13, 2023

Restaurant employees play an integral role in the dining experience, representing the building blocks of delightful guest experiences, ultimately creating loyal patrons who come back for more. However, in today's economic environment, restaurant staffing is being put to the test, posing a bigger challenge today than ever before.

Management 476

Management Management Coaching Front of House 476

Modern Restaurant Management

MARCH 31, 2021

In recent months, the public’s primary need has been to feel safe, so restaurant management should ensure guests are aware of efforts to protect their health and well-being. Successful restaurants will create a customer experience that features abundance and the elevated hospitality that will make the experience memorable.

Customer Service 474

Customer Service Customer Experience Online Ordering Hospitality 474

Modern Restaurant Management

OCTOBER 11, 2022

For the past several years—and especially since the pandemic—restaurant brands have focused on enhancing digital experiences that allow them to offer more off-premise options and streamline operations to address staff shortages. Blaze Pizza: Breaking through the noise with cultural relevance.

Social Media 542

Social Media Email Marketing Customer Experience Communication 542

Modern Restaurant Management

NOVEMBER 6, 2023

The restaurant workforce is largely back to pre-pandemic levels, signaling a much-needed reprieve amidst the larger, ongoing hospitality labor crisis. While new workers are brought on to help shoulder the swell in demand, training more people can leave restaurant managers overwhelmed.

Management 504

Management Management Hiring Customer Experience 504

Modern Restaurant Management

SEPTEMBER 9, 2024

Modern Restaurant Management (MRM) learned more from Zinger. What are the main obstacles for brands and operators to integrate more robotics in restaurants? How can robotics help address key restaurant challenges such as labor costs and retention? It also self-cleans, helping ensure food safety.

Food Safety 473

Food Safety BOH FOH Kitchen Safety 473

ChowNow

MAY 23, 2025

Too many restaurant menus are built on intuition and aesthetics, not real numbers. A restaurant menu built with menu engineering helps you guide guests toward more profitable items without them even realizing it. You can have a crowd-pleasing menu, loyal regulars, and a packed dining roomand still watch your margins disappear.

Menu 195

Menu Seasonal Menu Point of Sale Online Ordering 195

Modern Restaurant Management

MAY 16, 2022

restaurant sector is gaining steam after coming out of a two-year pandemic that shuttered doors and curbed eatery revenues dramatically. According to the National Restaurant Association , the dining industry should generate $899 billion in revenues in 2022. What are the big insurance issues impacting restaurants going forward?

Insurance 520

Insurance 2022 Food Safety Delivery 520

Modern Restaurant Management

JULY 1, 2020

Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. With restaurants reopening their patios and doors with limited menus and seats, now is the perfect time to make sure your menu is designed for margin, profitability and strong sales.

Menu 493

Menu Food Supply Food Order Supplies 493

Modern Restaurant Management

MAY 13, 2020

The business of running a restaurant is no longer limited to exceptional recipes, gorgeous plating, and advertisements. In an age of online ordering, customers demanding Wi-Fi, and the need for websites to dazzle just as much as the food, countering cybercrime has to be a factor in the day-to-day work of restaurant management.

Website Management 530

Website Management Guest Recovery Customer Service POS 530

The Rail

JUNE 11, 2025

By Jane Mitchell, Contributor Opening a second restaurant is an exciting milestone for any culinary entrepreneur. But as thrilling as it is, expanding into a second location comes with its own unique set of challenges, especially when it comes to the logistics of moving into a new space while keeping your original restaurant running smoothly.

Management 147

Management Management Equipment Hiring 147

Modern Restaurant Management

SEPTEMBER 1, 2023

Inefficient restaurant inventory management practices, improper storage, gaps in inventory logs, theft, and waste can cause even the most successful kitchens to struggle or fail. Below are the top seven inventory management mistakes restaurants are making, and how to correct them.

Inventory 450

Inventory Management Management Cash Management 450

Modern Restaurant Management

NOVEMBER 10, 2021

restaurant would become. He started his career in Spain, where he worked his way up through some of the world’s best restaurants, including landing chef de cuisine at Dos Cielos, a two-star Michelin restaurant in Barcelona. ” In 2013, Moncayo opened his first restaurant there, Bam! . How is it possible?

Dine-in 450

Dine-in 2013 Cash Management Customer Service 450

Modern Restaurant Management

MARCH 6, 2024

To answer that and more, Modern Restaurant Management (MRM) magazine reached out to an expert–Daniel Hawes, Vice President of Product Design at Givex, whose work marries the worlds of technology, design, and academic research. What other AI functionality do you feel will be utilized more in restaurants this year?

Customer Experience 472

Customer Experience Entertainment Customer Service Transportation 472

Culinary Cues

MAY 13, 2023

Is it culinary school, working in well-known restaurants, finding an established chef to mentor them, or is it something else entirely? Oftentimes these properties boast a few a ’la carte restaurants, room service, special property events, banquets, weddings, buffets, and three meals a day in at least one of their outlets.

Hotels 505

Hotels Point of Sale Cash Management Training 505

Modern Restaurant Management

MARCH 29, 2023

In a people-powered industry dependent on sophisticated coordination, management strategies prioritizing mutual respect and enabling communication between the Front and Back of House can cultivate inclusive environments where relationships matter and memories are made.

Hospitality 472

Hospitality Front of House FOH Leadership 472

Modern Restaurant Management

OCTOBER 18, 2023

Finding employees willing to take on the demanding hard work of a kitchen and retaining those employees has always been a struggle, and it’s time restaurants begin looking at solutions to the problem for the next generation of chefs. In the kitchen, there’s a POS, scheduling devices, recipe books, inventory tools and more.

Communication 447

Communication Online Ordering Technology Sourcing 447

Modern Restaurant Management

SEPTEMBER 20, 2021

Profitability and success are our goals! The restaurant and bar businesses can be very tough, but sometimes we make it harder on ourselves. In the restaurant industry, I typically look for utilities to be between 3 and 4 percent, rent between 6 and 10 percent, etc. Last month, we reviewed how to accurately calculate. Labor cost.

Beverage 447

Beverage Food Order Pricing Retail 447

7 Shifts

JANUARY 26, 2022

Are you managing one location (or several) of a multi-unit restaurant business? If so, you're not alone - 3 in 10 restaurants are part of a multi-location business. One of the biggest challenges that comes with multi-location restaurant ownership is managing teams across locations. Managing the demand for staff.

Management 459

Management Management Restaurant Law Hiring 459

Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. The fact is that running a successful restaurant is more than just offering good food and good service. Emphasize Best-Selling Items.

Marketing 567

Marketing SEO Front of House Website Management 567