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No Reservations About Putting Restaurants First

Modern Restaurant Management

Nick Kokonas was trying to solve Alinea's costly no-show problem and the resistance they faced when introducing prepaid reservations. In the decade that has passed since, reservation technology has become a vital part of the restaurant industry. "We've Tock's origin story is all about problem solving.

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From acqui-hire to vaporware: The new restaurant tech ABCs

Restaurant Business

Agentic AI “Able to accomplish results with autonomy, used especially in reference to artificial intelligence.” One example is OpenAI’s Operator, a tool that can perform web-based tasks like making a restaurant reservation or ordering food from a delivery app. They are getting into restaurant reservations.

Hiring 167
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Restaurant Staff Training 101

7 Shifts

These tools serve as a reference for restaurant employees, ensuring they know what’s expected of them and how to perform their duties. With it, you can simulate real-life interactions, such as handling difficult customers, managing order errors, or addressing special dining requests.

Training 195
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How to Launch a Restaurant Referral Program in 7 Easy Steps

The Restaurant Group

When the referred guest visits your restaurant, both the referrer and the new guest typically receive diner incentives or loyalty rewards. These incentives could be discounts, special offers, or unique experiences, making it a win-win for everyone involved.

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Increase Table Turnover: 7 Easy Steps to Boost Restaurant Revenue Fast

Lavu

Table turnover time refers to the average amount of time it takes for a table to be occupied by different groups of guests. There are numerous ways to improve your table turnover rate, such as implementing efficient reservation systems, optimizing menu design, and training staff to handle table management effectively.

Seating 140
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Whatever Happened to Election Cake?

EATER

Perhaps because we’re now too mired in disgust and/or despair by the time a presidential election rolls around every four years to be concerned with preparing a special dish. But at one point in time, at least in a certain region of the country, there was something called Election Cake.

2016 329
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MRM Research Roundup: Experimentation, Valentine’s Vibe Shift, and Wine Cork Market

Modern Restaurant Management

More than a third (36 percent) are specifically seeking "special occasion" venues, signaling a desire to make this year's celebration more memorable than ever.1 1 Last Minute Planners, We Got You : Last year, 28 percent of Valentine’s Day reservations were made within 48 hours of dining.3

Marketing 221