Modern Restaurant Management

JUNE 3, 2022

Put your marketing skills to work to recruit new talent and fill open job positions at your quick-service restaurant. Here are a few fresh ideas to improve recruitment. Blanketing a neighborhood with direct mail postcards offering special deals can increase foot traffic at your restaurant. Make a Video. Direct Mail.

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Marketing Recruiting Hiring 2017 493

Modern Restaurant Management

AUGUST 10, 2021

In order to meet this massive shortfall, restaurants have had to up the ante on their recruitment drives. Some have been giving a special, one-off payment to new recruits, while others have provided free starters or drinks to those who sign up for interviews.

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Ordering Recruiting Food Order Employee Relations 592

Modern Restaurant Management

MARCH 11, 2025

That's why we instituted lower-priced lunch specials and made other adjustments. The Double-Edged Sword of Social Media Social media has reshaped how restaurants connect with guests, offering instant access to specials, menu highlights, and community events. This has driven up all wages because a cook being paid $16.50

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

MARCH 2, 2020

It is vital to rely on the support of a supply chain partner that specializes in handling this new type of workload. Recruiting a high-quality third-party logistics (3PL) partner can be a gamechanger when making this type of extreme logistical shift.

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Supplies Delivery Food Supply Back of House 543

7 Shifts

NOVEMBER 25, 2024

Staff productivity plays the largest role in restaurant revenue, which is why it’s so important to invest in your recruiting and hiring strategies, finding like-minded individuals to move your restaurant forward while minimizing time waste. Predictive technology measures your on-hand inventory and alerts you when it dips below par levels.

Mobile Ordering 221

Mobile Ordering Back of House Customer Service Online Ordering 221

Modern Restaurant Management

MAY 31, 2024

Artificial Intelligence (AI) has transformed the recruitment process, offering a new level of efficiency and automation. Infusing Culture into Recruitment While AI streamlines processes, it should never overshadow the human touch when it comes to showcasing culture.

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Hiring Recruiting Innovation Technology 309

Modern Restaurant Management

FEBRUARY 28, 2023

According to the National Restaurant Association’s 2022 State of the Restaurant Industry Report , 50 percent of operators for both full-service and quick-service restaurants said that recruiting and retaining employees was their top challenge. With the right technology tools in place, their expectations can be met.

Management 493

Management Management Food Safety Communication 493

The Rail

APRIL 6, 2025

Long-term profitability depends on good retention policies, particularly considering that recruiting new clients usually costs five times more than maintaining current ones. Teaching your employees to recall names, preferences, and special events of regular customers shows attention to detail that clients really value.

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Guest Recovery Loyalty Program Consumer Goods Customer Service 130

Culinary Cues

MAY 13, 2023

Oftentimes these properties boast a few a ’la carte restaurants, room service, special property events, banquets, weddings, buffets, and three meals a day in at least one of their outlets. As an example – garde manger really only exists in these types of properties where cold food can rule the day with banquets and special events.

Hotels 505

Hotels Point of Sale Cash Management Training 505

Modern Restaurant Management

MAY 31, 2022

Restaurant owners or managers would rather spend time on other meaningful tasks, such as recruiting and hiring, training chefs, or updating daily specials on the menu. There's no denying that manual restaurant reporting can be time-consuming. However, new technologies have made restaurant reporting much easier.

Point of Sale 491

Point of Sale Download POS Customer Experience 491

7 Shifts

NOVEMBER 14, 2024

7shifts has developed its own hiring and training course for restaurants to help you with the entire recruitment and onboarding process. With it, you can simulate real-life interactions, such as handling difficult customers, managing order errors, or addressing special dining requests.

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Training Kitchen Safety Food Safety Customer Service 195

Modern Restaurant Management

SEPTEMBER 27, 2024

Staff retention struggles However, recruitment issues aren’t the only factor contributing to staff shortages. To avoid hiring shortcomings, Expert Market recommends business owners focus on implementing effective recruitment strategies. Cashiers came in third place taking up seven percent of all open roles.

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Food Truck Fast Casual Food 2024 251

Modern Restaurant Management

MARCH 20, 2023

You’ll know when to recruit more staff to deal with demand and when to hold off on ordering more stock. This is another instance where a specialized tool can be immensely helpful. Understanding your high and low seasons will help you plan more effectively for the year.

Cash Management 488

Cash Management Point of Sale Consumer Goods Sourcing 488

The Rail

JANUARY 31, 2025

Particularly at busy periods or special events, you want to make sure there is open communication on menu, inventory, and service standards adjustments. Trust Their Expertise You recruited your cooks as a restaurant owner for their culinary knowledge and ability.

Management 130

Management Management Communication Leadership 130

EATER

JULY 17, 2024

Second, Pi00a — a deaf- and CODA (child of deaf adult)-owned brand — has made its workplace 100 percent accessible for the deaf community, and actively recruits, hires, and trains deaf employees. (Is this the CPK BBQ Chicken of 2024? Quite possibly.) I, for one, cannot wait to try it.

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Back of House 2014 Certification Recruiting 317

ChowNow

SEPTEMBER 6, 2024

Fine Dining Restaurants Team Structure: General Manager Executive Chef Sous Chef Sommelier FOH Manager Line Cooks Pastry Chefs Servers Bartenders Hosts/Hostesses Dishwashers Key Roles and Responsibilities: Fine dining requires more specialized roles. Best Practices for Recruiting and Hiring Management and Support Staff 1.

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Hiring FOH Recruiting Fine Dining 195

EATER

OCTOBER 1, 2024

The stadium recruited some of Kansas City’s most iconic eateries to feed fans, capitalizing on energy building in both the dining scene and women’s sports over the last few years. Corner Kick Nachos served in a special edition KC Current bowl. But to diners in the city, CPKC is equally historic for its emphasis on local food.

Sports 261

Sports Food Seasonal Menu Recruiting 261

Embrace the Suck

FEBRUARY 12, 2020

Oh, and if you think your problems are special to just apply to your restaurant, they are not. Are you actively recruiting talent each week or just placing a couple of boring job ads hoping that the next superstar is going to walk in? All business problems are either people problems or math problems. Bad hiring is a disease.

Coaching 337

Coaching Email Marketing Communication Book 337

Cheetah

NOVEMBER 18, 2021

Payroll budgets, recruiting processes and retention schemes are not yet adapted to a post-Covid world. More and more recruiting platforms are now using advanced technologies like machine learning to streamline hiring and reduce the time it takes to find the perfect candidate. No more recruiting emails clogging your inbox.

Hiring 148

Hiring Recruiting Food Supply Operations 148

EATER

JUNE 15, 2020

From the talent featured in our videos and TV shows to the speakers at our events , individuals highlighted in our Young Guns Awards and special section of the site, and writers and stories they choose to tell , I credit our team of editors, reporters, and producers with setting a high bar for mainstream food publications.

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Food 2008 Education Recruiting 233

Restaurant365

AUGUST 27, 2021

Recruitment (and retention) have long been challenges in the restaurant industry, but operators are currently having difficulty filling unprecedented numbers of open positions. Promoting your restaurant culture is an effective way to recruit the best restaurant employees. What makes your restaurant special?

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Recruiting Social Media Front of House Hiring 151

Open for Business

AUGUST 10, 2023

Here’s how to hire great employees, with tips for recruiting and retaining staff for a restaurant. Your business may need specialized roles like a sommelier, reservationist, or private events manager. Recruiting for restaurants works best when you can reach as many potential employees as possible.

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Hiring Recruiting Reference Website Management 167

Ken Burgin

NOVEMBER 8, 2021

So why do so many of these operators ‘think small’ when it comes to recruitment, pay and conditions? It just doesn’t work in the race for talent… It’s time to flex your advantages when it comes to recruitment – you can offer ‘the best job in town’ if you re-organise and think large.

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Recruiting Hotels Small Business Training 68

Gecko Hospitality

APRIL 29, 2025

The data reveals important trends that can inform your recruitment and retention strategies in 2025. For employers, understanding market rates for key hospitality management positions is critical to recruitment and retention success. Specialized venues drive higher management salaries.

Recruiting 59

Recruiting 2025 Hospitality Management 59

EATER

NOVEMBER 21, 2022

The app is currently populated mostly with coffee shops, doughnut shops, bakeries, panaderias, bagel shops, and the occasional pizzeria (a representative says the company is actively recruiting new stores, which they do over the phone or email in order “to have great conversations with businesses about the issue of food waste.”)

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Waste Consumer Goods Food Truck Front of House 327

7 Shifts

SEPTEMBER 26, 2022

If you work in a full-service restaurant, you often have to remember daily and weekly specials. 6 seconds is all you have, on average , to impress the recruiter. Working in a restaurant builds a unique, family style, collaborative dynamic between you and your coworkers. Here are some tips to stand out from the crowd. Probably not.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

The Rail

APRIL 4, 2023

Create a video slideshow of all your seasonal dishes and special offers. You can also recruit food bloggers and food influencers to visit your restaurant and capture their perspectives on what you serve. Share that content (called, “ user-generated content ”) with your audience and leverage their reach as well as yours.

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Social Media Front of House Advertising 2022 264

Goliath Consulting

JANUARY 6, 2019

He works with liquor distributors to cut waste and capitalize on deals/specials that work for your concept without inflating your liquor cost with excess inventory. Colin works hand-in-hand with management, teaching scheduling techniques to keep the restaurant staffed and employees satisfied.

Management 150

Management Management Front of House Back of House 150

Modern Restaurant Management

NOVEMBER 2, 2021

It started with an overhaul of existing branding, packaging and restaurant design for its national franchise stores and then followed with the recruitment of a seasoned senior leadership team. After moving to Maquoketa in 2011, Radtke began creating special moments for Happy Joe’s guests as a server a year later.

Franchising 450

Franchising Franchise Leadership Beverage 450

EATER

MARCH 15, 2024

As she does in many of her videos, Liao, a recipe developer specializing in Chinese American recipes, drew me in with a twist. On the second day, I recruited a friend to help me fill the casings; drawn in by the novelty of the process, he was more than happy to lend a hand to crank the stuffer. Spoiler alert: I ended up tossing it all.”

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2011 Kitchen Safety Food Safety Social Media 297

Modern Restaurant Management

JUNE 12, 2020

To shine the spotlight on the immediate opportunities that exist for all Americans to find employment at franchised restaurants of an iconic brand that holds a unique place in people’s daily lives, Dunkin’ is launching its first-ever national advertising campaign aimed at recruitment.

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Franchising Franchise Food Safety Kitchen Safety 420

Embrace the Suck

APRIL 18, 2022

I should recruit more talent. I must recruit more talent. The best understand that constantly recruiting and attracting top talent isn’t something they do when they need to fill an empty spot on the team. Memorable brands make you feel special. I should get on online ordering. I should cost out my menu.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

7 Shifts

OCTOBER 30, 2019

We’re better at training than we are at recruiting. It’s important for us, as the company grows, to maintain what was so special about the culture our early employees put in place,” says Director of People & Culture, McKenzie Hamp. Jim Sullivan, Restaurant Consultant. Now, our core values absolutely inform what we’re looking for.

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Hiring Training Customer Experience 2010 283

SpotOn

FEBRUARY 12, 2024

Recruitment can be heavy on the paperwork. Starting with having to produce a written summary of what your company’s all about, recruitment just seems to be a never-ending series of forms and copy. In a high-turnover sector like catering, recruitment can leave you jaded. What you need is recruitment videos.

Recruiting 52

Recruiting Small Business Hiring Equipment 52

Modern Restaurant Management

FEBRUARY 5, 2024

Offering special Big Game Day and National Pizza Day coupons that highlight speedy delivery and quality ahead of time can help restaurant owners maximize orders. 56 percent of diners said overall quality and taste matter most when choosing a restaurant to order pizza from.

2024 492

2024 Loyalty Program Food Order 2030 492

7 Shifts

JANUARY 31, 2024

Some restaurant managers work directly with the chef to plan menu item selection or daily specials. For example, you might have to take a larger role in candidate sourcing, recruiting, hiring, onboarding, and even the firing process than you might expect. One other way you may need to manage inventory is with menu planning.

Management 397

Management Management Kitchen Safety Front of House 397

7 Shifts

NOVEMBER 1, 2022

Knowing they have a lunch special on Wednesdays is invaluable knowledge and can inform your decision-making. This is where special offers, newsletters, and SMS marketing can come in handy. What to use it for: Showing off your food and drink, promoting events and specials, and engaging with your audience.

Seating 221

Seating Email Marketing Marketing SEO 221