Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. In 2025, restaurants need to have a plan in place that ensures they are effectively managing inventory and redirecting unused, still edible food to donations.

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2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

NOVEMBER 13, 2023

" I give a lot of keynote presentations to restaurant brands, and most of them are franchises. They advise them on how to market their restaurant. And I do occasionally get admonishments like the one above before my presentations.) Amador, executive director of the Restaurant Law Center.

Franchise 520

Franchise Franchising Employee Relations Restaurant Law 520

Culinary Cues

DECEMBER 1, 2021

Expression and even bold argument had always been part of our culture – debate was a way of presenting what we knew and/or believed in an effort to gain support or stimulate thought, but it had never spiraled into hate and negative action as it is today. I remember how important it was to my family to be law abiding.

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Restaurant Law Social Media Merchandise Education 93

Culinary Cues

FEBRUARY 9, 2022

As an example, I remember one very moving presentation to a room full of culinary professionals by Andre Soltner (a consummate chef whom I will forever admire) during which he directed all who were in the audience to remember that we should “never forget that we are all cooks first”. THE LAW: Look to the chef to see how the kitchen will act.

Restaurant Law 450

Restaurant Law Coaching Café Sourcing 450

Culinary Cues

JANUARY 8, 2021

We all knew that the restaurant industry was in need of a structural overhaul, we (those of us affiliated with the business) were well aware of the cogs in the chain, and the years of rust that had accumulated on systems and organization, but it took the pandemic of 2020/21 to shout out: THE TIME IS NOW! Such is the case in 2021.

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2021 Social Media Kitchen Safety Restaurant Law 474

Modern Restaurant Management

AUGUST 20, 2024

"As a restaurant business, we use AI to go faster and to develop the business further," Annick Van Overstraeten, CEO of Le Pain Quotidien, told Modern Restaurant Management (MRM) magazine. "Our shows the presentation of the dishes and the programme writes the training manuals for the kitchen staff.

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Front of House Restaurant Law Technology Presentation 449

Modern Restaurant Management

JULY 18, 2024

Across America, today's fast-paced restaurant work environment, burnout has become a critical issue that large corporate restaurants and mom and pop shops share in common. Honesty and Integrity Restaurant managers must lead by example, demonstrating honesty and integrity in all their actions.

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Management Management FOH BOH 474

Modern Restaurant Management

JULY 28, 2022

What Data Should Your Restaurant Be Collecting? There are three main types of information your restaurant should collect: Customer Information. Some great examples for restaurants are: How often the customer orders. Some information your restaurant might collect is: Your gross and average sales. Behavioral Information.

Loyalty Program 520

Loyalty Program Mobile Ordering Email Marketing Online Ordering 520

Modern Restaurant Management

APRIL 30, 2020

Restaurants are facing a major shift in the way they conduct business during this COVID-19 era. Typically an on-premise industry, restaurants must now adapt to ways of doing business that are off-premise, yet meet the high demands of being essential (or essential adjacent). The challenges the restaurant industry faces are multilayered.

Hiring 525

Hiring Restaurant Law Customer Service Communication 525

Modern Restaurant Management

JULY 19, 2023

For businesses, and particularly franchise businesses, the metaverse presents some cutting-edge opportunities. While existing registrations in classes like restaurant services (class 43) are helpful in the real world, they likely won't do much to protect the sale of pizza or taco NFTs.

Franchise 419

Franchise Franchising Restaurant Law Customer Service 419

Modern Restaurant Management

JULY 29, 2024

Owners of bars, taverns, restaurants and other establishments serving alcohol kept a close eye on a case before the Supreme Court of Florida this year. “Dram shop liability” refers to the body of law governing the liability of taverns, liquor stores and other establishments engaged in the commercial sale of alcohol.

Bar 493

Bar Restaurant Law Point of Sale Beverage 493

Modern Restaurant Management

MARCH 13, 2020

What are some ways restaurant owners and operators can be safe and welcome guests while maintaining social distance? As the Coronavirus crisis continues, Modern Restaurant Management (MRM) magazine asked industry insiders what best practices restaurants should have in place for social distancing, as per CDC guidelines.

Front of House 499

Front of House Back of House Restaurant Law Food Safety 499

Modern Restaurant Management

AUGUST 11, 2021

Some restaurants are designed from a tabula rasa, a complete blank slate with nothing more to go on than the client’s vision and the architects’ imagination. Bosscat partnered with AO to overcome the challenges of transforming the space into a restaurant in a historic district. Out with the Old, In with the Old.

Front of House 493

Front of House Design Restaurant Law Back of House 493

Modern Restaurant Management

APRIL 21, 2021

Laws affecting restaurants have changed frequently over the past year, largely with restrictions on capacity and indoor dining, and the employer-employee relationship has endured changes and challenges as well. As such, it is advisable to consult with an attorney to discuss your specific circumstances.

Restaurant Law 493

Restaurant Law Employee Relations 2021 Hospitality 493

7 Shifts

FEBRUARY 16, 2022

But without the right tools, it'll take long nights and countless cups of coffee to organize the moving pieces of multi-location employee scheduling for your restaurant. Labor Compliance Laws. Chipotle, for example, faced a $450 million lawsuit for allegedly failing to follow NYC's fair workweek laws. Table of Contents.

Restaurant Law 370

Restaurant Law Point of Sale Communication Hiring 370

Modern Restaurant Management

SEPTEMBER 3, 2020

As much as complete closures and stay-at-home orders have harmed the restaurant industry, reopening has come with fits and starts, presenting a new litany of obstacles for dining establishments to overcome. For restaurants whose footprints did not previously include outdoor areas, this mandate created an opportunity to evolve.

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Fine Dining Restaurant Law Food Truck Outdoor 502

Modern Restaurant Management

AUGUST 31, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Under the ruling, California restaurants may still not serve foie gras to California consumers. Litigation. To learn more, click here.

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2020 Restaurant Law Agriculture Compost 410

7 Shifts

JANUARY 26, 2022

Are you managing one location (or several) of a multi-unit restaurant business? If so, you're not alone - 3 in 10 restaurants are part of a multi-location business. One of the biggest challenges that comes with multi-location restaurant ownership is managing teams across locations. Challenges of Managing Large Restaurant Teams.

Management 459

Management Management Restaurant Law Hiring 459

Modern Restaurant Management

OCTOBER 20, 2021

If lightning is present, the area should be evacuated during severe weather conditions. If you are using an open flame gas pit, it is critical to have a flame guard present to reduce the risk of patrons coming in contact with the open flame. Remove umbrellas and other items that may become loose or damaged before the wind arrives.

Outdoor 474

Outdoor Insurance Dine-in Customer Experience 474

Modern Restaurant Management

MAY 20, 2020

Restaurants and hospitality venues remain closed throughout the U.S. Some of the new food and alcohol service options at restaurants include sealed margherita jugs, beer growlers, ready-to-cook meals, grocery and produce packages, and family style options. with little guidance on anticipated timelines or re-opening strategies.

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Food Safety Consumer Goods Hospitality Food Order 508

The Rail

JANUARY 3, 2025

By Indiana Lee, Contributor The restaurant industry is one of the most fast paced in America, with new trends, dishes, and technologies emerging year-round. For example, training employees to not waste food and other resources is a growing priority for restaurants seeking to minimize environmental impact while maximizing efficiency.

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Training Operations Kitchen Safety Seasonal Menu 130

Culinary Cues

OCTOBER 19, 2020

This is the principle of Murphy’s Law that every cook subscribes to. In its simplest form, Murphy’s Law states: If anything can go wrong, it will. Restaurant Consulting. If left to chance – whatever could go wrong – will. The best cooks solve problems before they arise. “In PLAN BETTER – TRAIN HARDER.

Restaurant Law 450

Restaurant Law Communication Café Take-out 450

Modern Restaurant Management

SEPTEMBER 2, 2020

Modern Restaurant Management (MRM) magazine reached out to Rick Camac, dean of restaurant and hospitality management, at Institute of Culinary Education, for his expert advice. If allowable by law, run gas to the area to fuel heaters. How much should a restaurant invest in outdoor dining necessities? Set seating times.

Outdoor 508

Outdoor Fine Dining Dine-in FOH 508

Modern Restaurant Management

MARCH 13, 2023

Why were these changes made and what are the key impacts on restaurants? These concerns reflect FDA’s increasing commitment to ensuring that Americans with allergies are aware of the potential allergens in their foods and impose commensurate duties on restaurants and food producers in order to further that commitment.

2022 471

2022 Allergens Food Food Safety 471

Modern Restaurant Management

OCTOBER 15, 2019

Particularly for operators in the restaurant industry, who face high-volume hiring as a result of toxic turnover, it’s critically important to be diligent regarding employment eligibility to avoid penalties. Incompletion and Errors Put Restaurants at Risk. There’s a lot more to the Form I-9 than it would appear.

Restaurant Law 326

Restaurant Law Employee Relations Document Hiring 326

Modern Restaurant Management

JULY 21, 2023

Jean-Georges Director of Restaurants Vincenzo Decaria was raised in Crotone, Italy surrounded by hotels and restaurants. While studying for a law degree, he worked nights at restaurants and bars. After a few years, he was promoted to Service Director and then Director of Restaurants.

Hotels 418

Hotels Restaurant Law Hospitality Hiring 418

Modern Restaurant Management

NOVEMBER 12, 2019

In the food and beverage business, “buzz” is a valuable commodity that can make your restaurant, bar, or brewery the place to be. Once this buzz is generated, though, how can you stop the new restaurant in town from hiring away your sous chef and stealing your chef’s “secret recipes” in the process?

Brewery 358

Brewery Restaurant Law Employee Relations Food Order 358

7 Shifts

NOVEMBER 15, 2024

Aside from the usual laws, like not selling liquor to minors or visibly intoxicated customers, the candidate must be aware of other regulations in your state. As such, knowledge of the law and how to train staff to comply is crucial. Training is a crucial restaurant management skill. What did you do?

Bar 195

Bar Management Management Hiring 195

7 Shifts

SEPTEMBER 20, 2021

Employee shift scheduling for your restaurant can be much more complex than it seems. Not to mention, that's before you send it out to your team (a process unto itself) and have to make those always-present adjustments. See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. Still on the fence?

Restaurant Law 370

Restaurant Law Point of Sale Back of House Front of House 370

Modern Restaurant Management

FEBRUARY 15, 2021

This an excerpt from Bruce Nelson's Restaurant Management: the Myth, the Magic, the Math. “The laws of nature are but the mathematical thoughts of God.” ” I have come to understand that a lot of people get into the restaurant business under the same notion. Part Three – The Math. Oh yes, the math.

Management 448

Management Management Point of Sale Seasonal Menu 448

Culinary Cues

JANUARY 29, 2024

Certainly, the restaurant and the chef have a responsibility to train, but the individual cook can take that training to a new level if they are willing to seek out every opportunity to learn and grow. When this is done, the world is your oyster.

Kitchen Safety 448

Kitchen Safety Guest Recovery Uniforms Food Safety 448

Culinary Cues

SEPTEMBER 8, 2020

Unlike other line positions where there is a time allowance for preparation, pacing of courses, and the detail work that equates to a meticulously aligned plate presentation – the breakfast cook must be efficient and fast. call from the restaurant stating that the breakfast cook called out or didn’t show. Restaurant Consulting.

Back of House 520

Back of House Dine-in Restaurant Law Ordering 520

Modern Restaurant Management

JUNE 6, 2025

Restaurants were among the hardest hit by the pandemic, and among the slowest to recover. Health and safety protocols ensuring restaurants could open safely meant the industry faced a sloping recovery from a precipitously sharp drop. Customers were slow to return as well, as concerns about the pandemic kept many at home.

Recruiting 251

Recruiting Front of House Back of House Training 251

Modern Restaurant Management

JANUARY 7, 2022

Labor and supply shortages continue to impact everything from grocery stores, to restaurants and distribution centers. Known as the “silent destroyer,” termites can be present for years without revealing themselves, quietly eating away at a structure. Rats can squeeze through gaps as small as a quarter.

2022 412

2022 Food Supply Restaurant Law Supplies 412

7 Shifts

DECEMBER 4, 2020

Did you know that payroll/labor makes up almost one-third of a restaurant's operating costs ? Understanding the ins and outs of paying employees, observing labor laws, and complying with the tax code is critical to running a business. This restaurant payroll guide will teach you: What payroll is. How to solve payroll tax issues.

2021 370

2021 Tip Distribution Restaurant Law Insurance 370

Modern Restaurant Management

DECEMBER 31, 2024

This final edition of Modern Restaurant Management (MRM) magazine's Research Roundup for 2024 features news of operator challenges and priorities, delivery trends, wages and hourly worker considerations. This is according to a survey conducted by TD Bank at the 2024 Restaurant Finance and Development Conference in Las Vegas, Nevada.

Franchise 221

Franchise Franchising 2024 Mobile Ordering 221

Modern Restaurant Management

JANUARY 14, 2022

In mid-December, a story went viral on Twitter across the pond about a customer being refunded by a food delivery service after complaining that the “four milkshakes, a cheesecake and an ice cream” they had ordered from a Manchester restaurant were “too cold”, as reported by Manchester Evening News.

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Online Ordering Customer Service Website Management Food Order 546