Modern Restaurant Management

JUNE 27, 2025

percent menu-price inflation rate. With households increasingly treating dining out as a luxury, every menu item and service interaction becomes a potential make-or-break moment. Red Robin climbs 3 percent to 78 thanks in large part to its focus on menu and food. At the same time, U.S. chain sales grew just 3.1

Loyalty Program 371

Loyalty Program 2025 Customer Experience Customer Service 371

Modern Restaurant Management

AUGUST 25, 2020

With outdoor dining occupying the foreground, and bars and indoor dining taking a back seat to consumer preferences, it begs the question: what happens when it gets cold? So, what are some additional ways restaurant operators can swing with the seasons and make additional revenue? One key to making this a success is marketing.

Seasonal Menu 493

Seasonal Menu Outdoor Catering Customer Service 493

ChowNow

FEBRUARY 13, 2025

Is online ordering inefficient? Experiencing over-ordering or last-minute shortages? With a modern cloud-based POS, restaurants can streamline order taking, reduce human error, and improve the overall speed of service. Are labor costs too high? Do you lose money due to food waste? The best tech investments solve real problems.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Modern Restaurant Management

APRIL 20, 2020

In March, social distancing due to the COVID-19 pandemic came into effect and restaurants en masse were forced to close in order to stop the spread of the virus. If, prior to the pandemic, your restaurant had a seating capacity of 120 seats, that may be reduced by 20 percent or more. Two months of rent and utilities.

Front of House 525

Front of House Back of House Reservations Seating 525

Modern Restaurant Management

SEPTEMBER 1, 2020

This edition of MRM's "Ask the Expert” features advice from Buyers Edge Platform on the topic of menu engineering. Most operators, by now, should have a technology system — and plan — in place for managing curbside pickup/takeout orders, and if you don’t, take some time to develop a plan.

Supplies 492

Supplies Seasonal Menu Back of House Delivery 492

Modern Restaurant Management

DECEMBER 23, 2020

Some trending concepts over the past several years have included more open seating, high ceilings, and exposed structure concepts. The qualities of the space must complement the menu options to deliver an unforgettable experience. Getting Creative with Outdoor Space. With the current climate of the U.S.,

Design 539

Design 2021 Outdoor Brewery 539

ChowNow

JANUARY 23, 2025

Are your regulars ordering the same drink and entree every time they come in? Pick your event idea by looking at your: Venue size and layout Customer demographic Available resources Time of year (season) Community Write out each of these factors, and a picture will emerge of which restaurant event idea will best fit your location.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

Modern Restaurant Management

MARCH 13, 2020

Rakuten Ready surveyed more than 100 customers to measure how behaviors around dining have, or are anticipated to change around the perceptions and impact of COVID-19 on restaurants, food delivery and order for pickup. So while it’s early in the season, open up patio and sidewalk space if you have it.

Front of House 499

Front of House Back of House Restaurant Law Food Safety 499

Modern Restaurant Management

DECEMBER 13, 2021

These challenges are impacting menu availability, raising the prices of menu items, leading to short staffs, increasing wait times for diners, and changing operating hours and offerings. As we head into the holiday season, we expect consumers to return to in-restaurant dining with enthusiasm.

Management 474

Management Management Seasonal Menu Customer Experience 474

Modern Restaurant Management

NOVEMBER 15, 2022

Due to many factors including inflation and supply chain challenges, restaurant owners and operators have been faced with tough choice about raising menu prices. As food prices rise, restaurants should try to stay within their target ratio for food cost to gross food revenue in order to maintain target profits.

Pricing 490

Pricing Food Supply Seasonal Menu Menu 490

Modern Restaurant Management

AUGUST 19, 2020

In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. Creating and optimizing the menu based on US Foods’ exclusive food-costing tools, industry analysis and recipes designed by in-house chefs that focus on both profitability and diner trends.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

JANUARY 7, 2021

Highlight Your Menu. Most customers want to look at the menu before heading to a specific restaurant to eat. With this in mind, you can highlight your menu items through a video. You can use video in your email to promote specialty drinks, seasonal menu items, employees’ or chef’s favorite dishes.

Email Marketing 572

Email Marketing Marketing Customer Experience Seasonal Menu 572

Harbor Touch

MARCH 18, 2025

Whether youre a seasoned owner or just starting out, this advice will help you boost efficiency, keep your team motivated, and turn customers into regulars. From smarter hiring to prepping for busy seasons, were sharing strategies that work across small bistros and bustling chains alike. Plan extra stock for busy seasons too.

Management 148

Management Management Seasonal Menu Cash Management 148

7 Shifts

OCTOBER 1, 2024

From creating a welcoming ambiance to offering unique menu items, let’s explore the ways you can refine your restaurant's customer experience in 2024. Menu and food choices Your restaurant’s menu and food choices can entice or put off customers. Moreover, the menu sets expectations for the dining experience.

Customer Experience 397

Customer Experience 2024 Online Ordering Customer Service 397

The Rail

NOVEMBER 22, 2024

Whether you're a seasoned owner or just starting out, these tips will help you elevate the dining experience you offer. This could include menu tasting sessions to give them a better understanding of the dishes on offer, or perhaps a wine pairing course so they can better serve the needs of customers seeking recommendations.

Customer Service 130

Customer Service Loyalty Program Customer Experience Point of Sale 130

Modern Restaurant Management

FEBRUARY 15, 2021

Future restaurateurs are the young charges in school who struggle sitting still in their seats, standing patiently in line, and focusing on the task at hand. Again, in most cases, revenue for restaurants is derived by establishing a retail price for commodities listed on a menu of options. Make a standard gross profit on each item.)

Management 448

Management Management Point of Sale Seasonal Menu 448

Modern Restaurant Management

OCTOBER 1, 2024

With KDS screens, staff can monitor orders from almost any location on the premises, which can enhance efficiency and help the bar or lounge serve more customers. Moreover, a KDS helps prep stations focus on one task at a time, while managers can instantly identify which servers need assistance to turn tables or bar seats faster.

Bar 449

Bar Operations Back of House Front of House 449

Modern Restaurant Management

MARCH 24, 2022

Assuming that 80 percent of seats are filled for both sittings and that each customer orders something of average price, Chloe can establish a rough baseline calculation for a day’s trading. for her daily lunchtime menu, she just puts “lunch” and an average price. So, she starts doing some calculations.

Point of Sale 449

Point of Sale Education Seasonal Menu Small Business 449

Culinary Cues

MAY 19, 2022

This was “order/fire” time. By 6:15 the crew had pushed through about 40 orders with relative ease. The printer was dropping orders at a frenzied pace as the early birds left and tables were quickly turned. Jake called out: “Ordering, three filets mid-rare, 2 strips rare, a sole Veronique, three etouffee, two feature apps.”

Seating 448

Seating Dine-in Seasonal Menu Ordering 448

Modern Restaurant Management

MAY 30, 2025

This has led to many perks for consumers, such as reduced wait times, contactless ordering, and more personalized offers and rewards. The market is influenced by evolving consumer lifestyles, the growth of digital ordering, and consumer demand for convenient and affordable dining. percent from 2025 to 2033 and reach US$ 345.6

Fast Casual 251

Fast Casual Food Point of Sale Mobile Ordering 251

Restaurant Business

JUNE 27, 2025

The pandemic was in full swing, and we got really busy, like 300-400 DMs whenever we dropped a menu,” he said. I’m more vision, creative, fly-by-the-seat-of-pants. It’s a point-of-sale system that allows the team to pack orders, and it’s integrated with third-party delivery partners. We’d sell out. She’s on time.

Fast Casual 175

Fast Casual Franchise Franchising Leadership 175

Modern Restaurant Management

JANUARY 12, 2022

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 539

2022 Mobile Ordering Guest Recovery Point of Sale 539

7 Shifts

JULY 10, 2020

Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. Also consider sending an Announcement to your team about the grand reopening, the menu, and what they can do to prepare. Set a budget ?? You can book online or give us a call.

Events 351

Events Social Media Kitchen Safety Seating 351

7 Shifts

JULY 22, 2022

Warm weather is here, and patio season is upon us. It’s also important to note that using outdoor space and adding more seating to your restaurant can increase your revenue by 30%. Make sure you have enough staff to cover the busy summer season with 7shifts’s Hiring Tool. Staffing for summer. Reduce that cost with 7shifts.

Tip Distribution 391

Tip Distribution Certification Document Outdoor 391

7 Shifts

AUGUST 6, 2021

Staff scheduling, inventory management, menu analysis , guest satisfaction, profitability, and so much more rest on the shoulders of accurate restaurant forecasting. On a micro level, forecasting helps a restaurant plan for inventory orders and how many employees need to work each shift to make and sell food. Get granular.

Seasonal Menu 370

Seasonal Menu Point of Sale Inventory Food Supply 370

7 Shifts

AUGUST 2, 2024

By tracking metrics like customer retention and employee turnover rate, contribution margin, and menu item profitability, restaurant managers can identify each area’s strengths and what areas need improvement. Use this data to establish clear and specific goals and adjust your strategies as needed.

Point of Sale 397

Point of Sale Inventory Seasonal Menu Cash Management 397

7 Shifts

NOVEMBER 15, 2024

68% of diners plan to celebrate at restaurants or bars this holiday season, so having enough people in place is essential. For example, they may focus first on customer-facing tasks like seeing to it that food orders are prepared and served on time, as this directly impacts customer satisfaction. Clear communication is also key.

Leadership 195

Leadership Management Management Operations 195

Modern Restaurant Management

MAY 24, 2023

Art featured throughout the facility pays homage to the University and the fresh ingredients used daily in the 1856 kitchen – four kaleidoscope art pieces for each season of the year. This also provides a seasonal menu for the restaurant guests. The strategic design helps the instructors in many ways.

Design 419

Design Fine Dining Front of House Seasonal Menu 419

Modern Restaurant Management

JANUARY 30, 2024

Unattainable expectations around order accuracy or ticket times risk frustrating kitchen teams, especially without proper tools, training or staffing support. Investors generally push hard for influence or even majority board seats directing strategy and operations.

Leadership 508

Leadership Small Business Hospitality Customer Experience 508

ChowNow

JUNE 27, 2025

What diners first see: After clicking on your GBP in the sidebar, customers will see your restaurant listing, including photos, hours, reviews, contact information, your location, menu, and links to your restaurant website and online ordering system. Add high-quality photos. family-friendly,” “vegetarian options”) 2.

Website Management 195

Website Management SEO Book Customer Experience 195

The Rail

JUNE 11, 2025

Include key milestones like finalizing the lease, completing renovations, hiring staff, ordering equipment, and doing test runs of your menu. Consider having a seasoned team member from your original location help with onboarding at the new one. A well-thought-out timeline will help prevent delays and overspending.

Management 147

Management Management Equipment Hiring 147

SpotOn

JANUARY 14, 2025

Thanks to accessible reporting from Soup’d Up’s quick service restaurant POS , Gordon knows what’s popular and lets those numbers steer her daily menu. Moving more product means more sales, and by optimizing her menu Gordon has increased daily sales by up to 35%.  But you don’t have to feed them.”  

Front of House 98

Front of House Operations Back of House Seasonal Menu 98

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. “I wanted to make sure the whole menu, flavors, and even the packaging was on point,” said Tyga. ” Tyga Bites Launches.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

DECEMBER 28, 2023

Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Using DoorDash order data from January 1, 2023 to October 31, 2023, we bring you DoorDash’s Dash From the Past 2023 Trend Report. Holiday Hangovers : On the days after holidays like St.

2024 474

2024 2023 Food Order 2013 474

Culinary Cues

DECEMBER 1, 2019

In preparation for the holiday gift giving season it was somehow decided that it was appropriate to recognize those private businesses within your community by stopping in to say hello, thank them for all that they do, and spend a little money. Every year, this weekend is the official time to celebrate small businesses.

Small Business 489

Small Business Customer Experience Customer Service Seasonal Menu 489

Modern Restaurant Management

DECEMBER 3, 2020

The operating model and menu are adaptable to any environment with different options including kiosks and free-standing locations with a drive-thru, ranging from a few hundred square feet up to 2200 square feet. .” "ezCater's platform provides effortless online ordering and exceptional customer service."

Franchise 414

Franchise Franchising Catering Online Ordering 414

7 Shifts

NOVEMBER 1, 2022

For example, your ideal customers could be: Young families that want a kid's menu, great drinks, and to get home before 8. This could be exciting drinks, a great happy hour, family-friendly promotions, or a fantastic menu that people can't help but try. Is my menu accessible and legible? What will entice them to choose you?

Seating 221

Seating Email Marketing Marketing SEO 221