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Improve Your CX and Reduce Operating Costs with a Simplified Payments Strategy

Modern Restaurant Management

Satisfying CX Delivering a satisfying customer experience (CX) is the #1 priority for companies, according to a recent study by Metrigy, a research and advisory firm that advises companies on technology transformation strategies. No other technology area garnered a higher number of companies increasing expenditures.

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MRM Research Roundup: Year-End 2020 Edition

Modern Restaurant Management

Digital transformation accelerates forward as restaurants go virtual : Across both on- and off-premise experiences, technology played an integral role in powering safe options for customers. In addition to restaurants increasingly adopting technology, the popularity of ghost kitchens skyrocketed, increasing 60x in 2020 from 2019.

2020 211
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Could Surge Pricing Actually Make Fast Food Better?

EATER

The company has not yet announced further details on exactly how dynamic pricing will impact consumers, though it hopes that the new menu boards will “drive immediate benefits to order accuracy, improve crew experience and sales growth from upselling and consistent merchandising execution,” Tanner said on an earnings call.

Pricing 133
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4th of July Specials for Restaurants: Promotions and Ideas for 2021

Touch Bistro

To help you along, we’ve created a comprehensive guide to 4th of July restaurant specials that covers: How and when to plan your 4th of July specials What equipment and technology you’ll need 13 creative 4th of July restaurant deals and promotion ideas. Equipment and Technology. And speaking of merchandise… 9.

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How to Avoid the Top Seven Restaurant Inventory Management Mistakes

Modern Restaurant Management

Restaurant-specific accounting technology automates the journal entry process. Employees designated as receivers should be able to both recognize various quality levels of merchandise and be trained how to handle the necessary paperwork and any digital recordkeeping. Make sure a trained receiver is always on hand during these hours.

Inventory 180
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Enticing Restaurant Customers with Loyalty Programs and SMS

Modern Restaurant Management

Digitizing loyalty programs can seem intimidating, especially for restaurant owners or marketers who don’t feel they’re technologically savvy. Consider exclusive updates such as new merchandise and secret or upcoming menu items or VIP rewards such as targeted promotions or coupons.

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Restaurant Loyalty Programs to Boost Revenues

Cheetah

What’s more, advertising deals about non-core products, like restaurant merchandise and swag , boost alternative revenue streams. In 2017, for example, Starbucks collected 30% of their revenue via mobile payments on their Starbucks Rewards member’s app, which supports buying Starbucks merchandise anywhere.