Modern Restaurant Management

OCTOBER 23, 2020

A great menu or location will bring customers into your restaurant, but stellar customer service is what will keep them coming back. With a thorough and well thought out training plan. With a thorough and well thought out training plan. Train your team to listen to your customers – the right way. Verbal Language.

Communication 178

Communication Training Dietary Restrictions Customer Service 178

Goliath Consulting

MAY 24, 2022

Therefore, adapting digital training should significantly improve many employees’ training experiences and strengthen their digital skills. Why is digital training necessary? Digital training can improve productivity in restaurants and other workplace environments as well. Digital training in restaurants.

Training 88

Training Website Management Food Safety Technology 88

Open for Business

MARCH 7, 2023

Restaurant training is one of the most important things an owner can put into place. Well-trained teams mean shifts run smoothly and guests are happy with service. With ongoing training, you improve your chances of talented employees growing professionally as the restaurant or restaurant group grows.

Training 78

Training 2023 Front of House Back of House 78

Culinary Cues

OCTOBER 27, 2023

One of the dilemmas restaurateurs’ face is the approach taken with the management and delivery of a restaurant concept and menu. The menu is oftentimes a statement by the chef; a statement of his or her beliefs, likes and dislikes, and experiences. This menu is who I am.”

Hiring 397

Hiring Training Pricing Leadership 397

Ken Burgin

JULY 25, 2023

Designing short training games or ‘microlearning’, involves several principles to ensure they’re effective, engaging, and suitable for the purpose: Relevant to the work environment and reinforce key skills or knowledge. This game improves their knowledge of your menu and palate. This game hones upselling skills.

Training 60

Training Kitchen Safety Front of House Dietary Restrictions 60

Culinary Cues

APRIL 23, 2023

Have you experienced the flavors and presentations of the items that may grace your menu? Can you plan a menu focused on total utilization of meat and carcass? Is this the extent of your knowledge of menu planning? Is there breadth to your understanding of cooking, cooking techniques, and ingredients?

Seasonal Menu 485

Seasonal Menu Leadership Training Fine Dining 485

Ken Burgin

JUNE 6, 2023

I love using ChatGPT to develop training activities and materials for restaurant and cafe employees. I’ve used it here to brainstorm ideas for training modules for waiters, managers, cooks, head chefs, and baristas. This will help train staff in customer service skills and problem-solving.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Food Business

NOVEMBER 8, 2019

Staff training can be just as simple and important as creating a dish “on the fly”. Training is often completed because it needs to be done. The pattern is clear: if training exists in your restaurant you cannot help the success that comes your way. Better that you train them to speak your language. They know first hand.

Training 113

Training Seasonal Menu Hiring Customer Service 113

Restaurant Business

FEBRUARY 12, 2024

Cross-training, chef-driven speed-scratch ingredients and operational shortcuts help meet back-of-house labor challenges post-pandemic without sacrificing innovation.

Menu 96

Menu Back of House Innovation Training 96

Culinary Cues

OCTOBER 19, 2023

What about that moment when the training wheels came off and you were able to balance and ride your bike independently? How many inner musicians, writers, athletes, teachers, entrepreneurs, cooks, chefs, and restaurateurs never rise to the surface because they were never recognized, encouraged, trained, taught, or given the opportunity?

Training 372

Training Seasonal Menu Back of House Leadership 372

Culinary Cues

JULY 23, 2023

As if that weren’t enough, the menu and each morsel of food presented represents the chef’s life of experiences, his or her family history, the cuisine of their forefathers, every chef who contributed to their training, and everything that they believe in – as it pertains to food. Make your restaurant a destination for celebration.

Guest Recovery 407

Guest Recovery Seasonal Menu Presentation Customer Experience 407

Perfect Daily Grind

MAY 2, 2023

Around the world, these beverages have become a staple of coffee shop menus – not just in warmer months, but all year round. In line with this, cafés have started to use cold coffee beverages – including cold brew, coffee concentrate , and cocktails – to expand their menu offerings. So, how can they do this successfully?

Menu 136

Menu Beverage Seasonal Menu Equipment 136

Culinary Digital

JANUARY 2, 2024

In the ever-evolving food industry landscape, one concept stands out as a catalyst for operational efficiency, cost-effectiveness, and improved customer satisfaction: streamlined menu options. Let’s uncover the secrets behind leveraging streamlined menu options to take your organization to new heights.

Menu 59

Menu Seasonal Menu Customer Experience Customer Service 59

Culinary Cues

NOVEMBER 25, 2023

Hire attitude. [] TEACH AND TRAIN This is the chef’s primary job. Everything else falls into place if your staff are properly trained and as a result – confident in their abilities. [] EFFICIENCY WANES AFTER 10 HOUR SHIFTS It’s easy to abuse the most competent employees. Let you cooks put a signature on the menu.

Seasonal Menu 358

Seasonal Menu Food Supply Training Presentation 358

Aaron Allen & Associates

MARCH 29, 2024

In the dynamic landscape of the restaurant industry, one of the most critical challenges is striking a balance between offering innovative menu items and maintaining a simplified, navigable menu. This is what menu engineering is about. 2024 will be a great year for menu overhauls, not just LTOs. LTOs per week.

Innovation 52

Innovation Menu 2024 FOH 52

Ken Burgin

AUGUST 1, 2023

These are designed for training restaurant managers and head chefs in problem-solving and resource allocation. Some of the ways to use these situations for training and coaching… Let people choose the one they want to answer and give them 5 minutes to make notes and prepare their answers. How would you make this tough decision?

Training 60

Training Management Management Kitchen Safety 60

Ken Burgin

MARCH 27, 2022

We expect a lot from chefs – not only to manage production and service, but keep to a budget, organise a team of people and handle safety issues, changing food trends, menu design & engineering, plus social media and a bit of marketing. What do most people not understand about recipe costing and menu design?

Design 113

Design Menu Management Management 113

Ken Burgin

JULY 23, 2023

So I asked it to ‘Give me 10 ways ChatGPT’s new Code Interpreter could analyse and improve menu profitability for a restaurant or cafe? Here’s what came back: ChatGPT’s Code Interpreter can add significant value by analysing and improving menu profitability in the following ways: 1.

Menu 113

Menu Seasonal Menu Point of Sale Pricing 113

Goliath Consulting

DECEMBER 1, 2022

Winter Menu Trends. Chef Dana mentioned some of her favorite meals you can include in your updated winter menu, such as harissa-braised lamb shank with carrot puree and anise-scented yogurt and crispy skinned lemon chicken with smashed chickpeas and braised rainbow chard. Healthy alternatives. Restaurant Winter Promotion Ideas.

2022 88

2022 Menu Seasonal Menu Coupons 88

Mad Mobile

FEBRUARY 13, 2024

Sometime after closing for the night, pouring over customer complaints on Yelp, you realize something crucial: you forgot to train your staff. Today, we share some best practices and tips for training your staff to use an iPad POS ordering system like CAKE’s tableside solution. It’s a vital part of keeping your business thriving.

POS 40

POS Training Management Management 40

Modern Restaurant Management

APRIL 15, 2024

” The 360-degree campaign, inclusive of philanthropy, F+B and retail elements, provides participating restaurants with a limited-time honey-focused menu and the opportunity to install an on-site beehive system. ” The campaign offers an immersive training effort for staff, he added.

Sustainability 189

Sustainability Education Training Social Media 189

Culinary Cues

JANUARY 20, 2024

There has always been a commonsense way to build a menu knowing that in the end it is the beverage, and the bookends (appetizers and desserts) that hold the greatest opportunity for profit. A menu should thus be designed and priced to make those items seem essential. Do it right!

Fine Dining 394

Fine Dining Food Truck Back of House Pricing 394

7 Shifts

SEPTEMBER 21, 2023

Table of Contents Biggest overall team management challenges Top priorities for restaurant operators Wage Increases Leadership and Training Programs Hiring and retention remain the biggest challenge for restaurants when it comes to team management overall. Here's what we found. The greatest challenge is staff retention.

2023 397

2023 Leadership Hiring Fast Casual 397

Culinary Cues

JULY 22, 2021

There have been numerous articles from restaurateurs asking customers to “give us a break, be patient, we’re trying our best, it’s not our fault that the food isn’t quite right, that the service is painfully slow, that servers are not well trained, or we just seem to be disorganized.” Restaurants must invest the time in training.

Guest Recovery 449

Guest Recovery Uniforms Point of Sale Customer Experience 449

Culinary Cues

MAY 13, 2023

Training is paramount to attracting and retaining great employees, so these properties typically invest heavily in teaching and training. [] A NETWORK FOR GROWTH And finally, the next step in a cook’s career might not be at the club where he or she is learning. Know what you want and chart a path.

Hotels 431

Hotels Point of Sale Cash Management Training 431

Culinary Cues

MAY 12, 2022

How do the rest of us explain the menu with $25 appetizers, $60 entrees, and $20 desserts? From my perspective the answer lies in menu planning, training, and labor efficiency. Training in the current restaurant environment has never been more important or more beneficial to both the operator and the guest.

Pricing 357

Pricing Training Consumer Goods Customer Experience 357

Ken Burgin

AUGUST 17, 2021

I’ve had a lot of success with them recently, using a Trivia to train staff in a new business product – an otherwise very dry subject. But let’s face it, most restaurant training is boring ! It comes with dozens of pre-made Quizzes, Surveys and Training examples to practice with and use – an amazing variety.

Training 158

Training Sports Customer Service Events 158

Culinary Cues

APRIL 29, 2024

The industry expects that many managers will need to belittle and embarrass employees for their quality of work often resulting from the lack of training provided. Other solutions will emerge if the employee feels a sense of worth, is properly trained, is supported, and is recognized as an important part of the whole.

Front of House 243

Front of House Back of House Training Customer Service 243

Culinary Cues

APRIL 23, 2022

The buck seems to always stop with the chef; it’s the chef’s kitchen, the chef’s food cost, and the chef’s menu that drives marginal profit at best. When you know what the cost of a menu item truly is then you are able to build proper selling prices that lead to profitability. Train to these standards and manage them.

Food 387

Food Seasonal Menu Waste Point of Sale 387

Culinary Cues

NOVEMBER 10, 2023

Why not list your employees on the menu or on your website and their role in the organization. Support an employee’s growth through in-service training, sponsorship to attend workshops or seminars, buy your line cooks so great cookbook resources to study and dream about. Make excellence the rule and send mediocrity out the back door.

Seminar 360

Seminar Front of House Workshop Back of House 360

Culinary Cues

AUGUST 9, 2021

Make them feel as if they are part of your mission – they are! [] FOR THE SERVICE STAFF: Training, teaching, and tasting are all part of the program. Let them kick the tires and take the menu for a spin. Look at every dishwasher as your next cook in training. They can’t sell a product that they don’t know.

Front of House 473

Front of House Customer Experience Workshop Dine-in 473

The Restaurant Times

DECEMBER 28, 2021

Hence, it is now imperative to train your new bar staff to comply with COVID-19 protocols and keep the drinks flowing. . Now that the bars are back to normal, the need to train staff for COVID-appropriate behaviour has increased owing to the safety of customers and premium service quality. Train your staff to help these customers.

Training 52

Training Bar Online Ordering Customer Service 52

Perfect Daily Grind

AUGUST 20, 2019

The list of things you need to train your baristas on is long. A well-trained barista will help your coffee shop run smoother and put smiles on the faces of your customers. So, how long should it really take your new staff members to become fully trained baristas? Internal team training at the Supracafé office in Madrid.

Training 101

Training Customer Service Food Safety Customer Experience 101

Culinary Cues

NOVEMBER 17, 2020

In the kitchen – work responsibilities are divided into oversight and action positions – the number depending on the scope of the restaurant menu and the size of the operation, but basically there are chefs, cooks, and support staff. Each have specific duties and all have some shared responsibility. Improvisation that is kept in check.

Seasonal Menu 521

Seasonal Menu Back of House Customer Service Front of House 521

Culinary Cues

JULY 4, 2021

CHANGE #1: The days of the fixed menu for restaurants should come to a halt. Without a clear understanding of where ingredient costs are going tomorrow and next month restaurants cannot afford to be shackled to a menu that is out of control. Smaller menus with changing content are the way to go.

2021 498

2021 Food Supply Seasonal Menu Supplies 498

The Restaurant Times

JANUARY 28, 2022

One of the best ways to answer the question is efficient staff training. A well-trained staff saves a restaurant both time and money, which eventually leads to higher profitability. Therefore, you must ensure that your entire staff is provided continuous training so that they remain exceptional in a highly competitive industry.

Training 52

Training Food Safety Restaurant Law Customer Service 52

Modern Restaurant Management

OCTOBER 29, 2019

We gravitate that way in our thinking towards other areas of our business, including looking at new products to add to our menu. Let’s take a look at some non-product ways of bringing value to our customers and spark some innovative thinking beyond your menu offerings. Was the menu confusing or the ordering process complicated?

Innovation 145

Innovation Menu Back of House Front of House 145