Modern Restaurant Management

MARCH 26, 2025

Omnichannel communications and value-oriented customer expectations are two elements challenging restaurant owners and operators, according to a survey from Klaviyo.

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Marketing Email Marketing Loyalty Program Mobile Ordering 490

Modern Restaurant Management

JANUARY 8, 2025

At this time of year, restaurant operators often search for ways to be more efficient, reduce costs and be more profitable. To learn more about how cooking oil management can help with this goal, Modern Restaurant Management (MRM) magazine reached out to John Michals, COO of Filta Environmental Kitchen Services.

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Management Management Recycling Sustainability 424

Modern Restaurant Management

APRIL 8, 2025

While overall interest in AI-driven restaurant features remains low, loyalty is increasingly influenced by personalized promotions, according to the Summer 2025 Consumer Trends Report from Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine.

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2025 Consumer Goods Fast Casual Seasonal Menu 417

Modern Restaurant Management

JANUARY 17, 2025

There is an opportunity for restaurant operators who want to embrace the GLP-1 movement by focusing on portion sizes and crafting "GLP-1-friendly”menu items, Sally Lyons Wyatt, global executive vice president and chief advisor, Circana, told Modern Restaurant Management (MRM) magazine. "By

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Beverage Magazine Education Retail 410

Modern Restaurant Management

NOVEMBER 27, 2024

Kaushik Subramanian, Chief Revenue Officer at ezCater, told Modern Restaurant Management (MRM) magazine that the report allows restaurants to predict seasonal trends and prepare their offerings as workplaces nationwide put on their holiday celebrations.

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Seasonal Menu Magazine Food Order Events 493

Modern Restaurant Management

JANUARY 30, 2025

While the family-owned and operated firm has evolved from a public relations boutique into a full-service digital and design agency, their main vision has remained: helping food companies tell their stories and connect with the right audiences.

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Social Media Innovation Sustainability Marketing 386

Modern Restaurant Management

OCTOBER 16, 2024

Operational challenges also arise as fake orders overwhelm customer support and cause supply chain issues, such as overstocking or running out of popular items due to misleading demand patterns. This results in customers waiting longer for their delivery and negatively impacts legitimate drivers operating without this unfair advantage.

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Delivery Food Order Online Ordering Food Supply 417

Modern Restaurant Management

NOVEMBER 20, 2024

To gain insights on what operators can do to prevent outbreaks, Modern Restaurant Management (MRM) magazine turned to Christine Schindler, CEO and Co-Founder of PathSpot, a digital health and safety system designed to effectively eliminates the spread of foodborne illness throughout the entire food cycle.

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Food Safety Kitchen Safety Food Food Supply 419

Modern Restaurant Management

NOVEMBER 14, 2024

Despite 93 percent of QSR operators indicating they raised prices in 2024, nearly two-thirds (64 percent) reported increased traffic across all dayparts, according to TransUnion’s QSR Industry Report: Bridging the Affordability and Profitability Gap.

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Loyalty Program 2025 2024 Communication 251

Modern Restaurant Management

MAY 9, 2025

To learn more about how restaurant operators can best set themselves up for the upcoming summer season, Modern Restaurant Management IMRM) magazine reached out Kevin Bryla, Chief Marketing Officer, SpotOn. What details should operators pay attention to when setting up a patio for dining? The result?

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Modern Restaurant Management

MAY 28, 2025

To help you understand this emerging threat and learn how operators can protect their bottom line, Modern Restaurant Management (MRM) magazine consulted Doriel Abrahams, Principal Technologist at Forter, a leader in e-commerce trust and fraud prevention. How should operators train their staff to look for signs of fraud?

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Employee Relations Beverage Customer Service Food Order 252

Modern Restaurant Management

APRIL 14, 2025

To delve more deeply into the results, Modern Restaurant Management (MRM) magazine reached out to Hope Neiman, Tillster’s chief marketing officer. To keep guests coming back, operators must provide a value proposition where convenience, quality, and personalization are all part of the equation. Have guests’ needs changed?

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Loyalty Program 2025 Mobile Ordering Fast Casual 333

Modern Restaurant Management

OCTOBER 30, 2024

. "Value is a broader tent than price, but price is an important value platform when consumers are faced with high inflation or a personal economic situation such as a job loss," Tim Fires, president of global foodservice at Circana, told Modern Restaurant Management (MRM) magazine. "We

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Loyalty Program Consumer Goods Customer Experience 2025 251

Modern Restaurant Management

MAY 13, 2025

Michael Parlapiano, Managing Director of The Culinary Edge, shares with Modern Restaurant Management (MRM) magazine how restaurants and food brands can adapt to these generations’ evolving preferences. Gen Z is redefining dining, seeing your restaurant as an extension of their identity.

Social Media 426

Social Media Sustainability Customer Experience Sourcing 426

Modern Restaurant Management

APRIL 1, 2025

The impact of tariffs are top of mind for many restaurant operators and a cause for anxiety. To gain a legal perspectve on the potential significance of these tariffs, Modern Restaurant Management (MRM) magazine reached out to Brad Berkman , attorney in the Hospitality, Alcohol and Leisure Industry Group at Greenspoon Marder.

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Bar Point of Sale Consumer Goods Back of House 283

Modern Restaurant Management

DECEMBER 17, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. After a challenging 2024, it’s promising to see restaurant operators looking ahead to 2025 with optimism.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

DECEMBER 4, 2024

Restaurant operators need to embrace menu and technological innovations in order to meet guest expectations this holiday season, according to the Fall/Winter Trend report: a report produced by Provoke Insights in collaboration with Modern Restaurant Management (MRM) magazine. "Our The study was in-field in Sept-Oct 2024.

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Seasonal Menu Mobile Ordering 2025 2024 251

Modern Restaurant Management

MAY 28, 2025

magazine reached out to the team at SOCi to understand what operators should take away from the results. What should restaurant operators take away from this report and what can they do to be proactive and reach new audiences? Operators need to think beyond SEO and embrace a strategy focused on cross-platform discoverability.

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Social Media Marketing SEO 2025 252

Modern Restaurant Management

AUGUST 1, 2024

Vise spoke with Modern Restaurant Management (MRM) magazine about the opportunity for RFID in restaurants. What should restaurant operators understand about RFID? RFID tags enable operators to passively monitor food stock and gain visibility into items nearing expiration, facilitating proactive measures to minimize waste.

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Operations Food Supply Food Safety Waste 322

Modern Restaurant Management

APRIL 9, 2025

Ballas shares his insights with Modern Restaurant Management (MRM) magazine and discusses issues that must be on the radar for franchises and brands including AI, automation, sustainability, staffing, training, and more. What are some ways you suggest operators utilize tech tools to be more efficient and profitable?

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Loyalty Program Franchise Franchising Fast Casual 251

Modern Restaurant Management

DECEMBER 11, 2024

. "I am on the executive board with the Ohio restaurant and Hospitality alliance and in that capacity I was fortunate enough to meet Stuart about creating a program for our industry," Torres explained to Modern Restaurant Management (MRM) magazine. "I

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Menu Customer Experience Download Hospitality 419

Modern Restaurant Management

MAY 15, 2025

Pepper discussed his journey with Modern Restaurant Management (MRM) magazine. I came into the food industry after building a strong background in business strategy and operations. Once they’re on board, we provide them with comprehensive training, marketing support, and operational guidance to ensure they succeed.

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Modern Restaurant Management

DECEMBER 9, 2024

At this time of year, guests want to get all wrapped up in sharing festive and fun experiences with friends and family, while restaurant operators want to provide joy and goodwill to boost traffic and revenue. which independently operates nine restaurants in Colorado – has been investing holiday pop-ups for years.

Customer Experience 419

Customer Experience Marketing Small Business Magazine 419

Modern Restaurant Management

MAY 1, 2025

For a deeper dive into what restaurant operators need to know about this trend,, Modern Restaurant Management (MRM) magazine reached out to Geoff Michener, CEO & Founder, dataplor. For both January and year-round, restaurant and bar operators may wish to consider including this customer segment in their marketing efforts.

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Modern Restaurant Management

DECEMBER 11, 2024

" That's what Jason Cortellesso, Partner & Creative Director at Sport & Leisure , told Modern Restaurant Management (MRM) magazine when discussing the merch program at his latest estabilshment in East Greenwich, Rhode Island that is seeing people to line up before they open on drop days to get their hands on the items.

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Merchandise Sports Social Media Seasonal Menu 419

Modern Restaurant Management

MARCH 24, 2025

. "If I had the opportunity, I would encourage them to employ voice analytics, not to automate ordering, but rather to analyze customer/employee conversations for insights into customer experience, operational efficiency, marketing effectiveness, safety compliance, employee engagement, and more, he said. "The

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Loyalty Program Mobile Ordering Coaching Customer Experience 307

Modern Restaurant Management

APRIL 1, 2025

Entrrepreneur, author and Modern Restaurant Management (MRM) magazine contributor John Felico disccuses all things operational in this wide-ranging conversation with Josh Goodman on the PourMyBee r podcast.

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Magazine Operations Management Management 221

Modern Restaurant Management

APRIL 15, 2025

. "Our survey shows that GLP-1 users are not pulling back from restaurant dining—in fact, they’re increasing their visits across all segments, particularly quick-service restaurants (QSRs)," Jana Zschieschang, Chief Brand Officer for Revene Management Solutions, told Modern Restaurant Management (MRM) magazine. "However,

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Dine-in Pricing Magazine Definition 277

Modern Restaurant Management

OCTOBER 23, 2024

Restaurant operators searching for something versatile that will cross the dayparts need to look no further than their breakfast menu as waffles have been breaking out of the morning. Also, with its versatility across day parts, operators don’t have to bring in additional SKUs for new menu innovations. Waffles saw a 15.4

Back of House 221

Back of House Seasonal Menu 2024 Customer Experience 221

Modern Restaurant Management

DECEMBER 18, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2025. And the digitization of operations over the past few years means that the industry is getting better at capturing that data. Data, Data, Data.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

FEBRUARY 17, 2025

"These tariffs could deeply affect the food service and hospitality industries on both sides of the border," Alex Thalassinos, President of Silverware POS, one of the first tech providers dedicated to Canada’s hospitality industry, told Modern Restaurant Management (MRM) magazine. AI is also boosting staff productivity.

Loyalty Program 221

Loyalty Program Mobile Ordering Customer Experience Customer Service 221

Modern Restaurant Management

APRIL 3, 2025

Modern Restaurant Management (MRM) magazine reached out for a a deeper dive into Ashcraft’s franchising journey, learning why she feels it’s important to be present in her shop every day. .” Exceeding expectations, the location generated more than $1 million in just seven months.

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Presentation Franchise Franchising Online Ordering 450

Modern Restaurant Management

JUNE 12, 2024

. “Owners should be examining the table turns and cash receipts of the business daily and comparing them to expectations for that day of the week and time of year,” Johnston told Modern Restaurant Management (MRM) magazine. ” Having an understanding about debt can help operators make long-range informed decisions.

Cash Management 493

Cash Management Equipment Small Business Magazine 493

Modern Restaurant Management

FEBRUARY 17, 2025

Commercial operators who have been impacted have moved swiftly to repopulate hens. ” Guests are not really avoiding eggs due to bird flu concerns, Ed Powers, Director of Operations at Broken Yolk Cafe, told Modern Restaurant Management (MRM) magazine. Through January 2025, the U.S.

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Hospitality Food Supply Seasonal Menu 2025 221

Sante

APRIL 1, 2024

The post WHY DO YOU OWN OR OPERATE A RESTAURANT? appeared first on Santé Magazine. What is your why?

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Operations Magazine Management Management 264

Modern Restaurant Management

MAY 8, 2025

What's the next food trend that needs to be on a restaurant operator's radar? Orange Pineapple Cold Foam Photos courtesy of Rubix Foods How can restaurant operators capitalize on this trend in beverages and across the menu? Creamy beverages are all the rage right now.

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Social Media Beverage Influencer Innovation 252

Modern Restaurant Management

FEBRUARY 19, 2025

For a deeper dive into this trend, Modern Restaurant Management (MRM) magazine spoke with the David Shove-Brown and David Tracz, Partners and Co-Founders of //3877. Owners and operators continue to adapt to the shifting landscape by evolving their concepts, responding to customer preferences, and finding creative ways to stay competitive.

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Fast Casual Customer Experience Design Casual 221