Modern Restaurant Management

APRIL 24, 2025

By maintaining a consistent yet adaptable volume level that reflects the flow of service and time of day, operators can preserve the integrity of the guest experience and even subtly encourage an extra round of drinks. For many restaurant operators, the legalities around using music in a commercial setting can be confusing.

License 251

License Fine Dining Customer Experience Dine-in 251

Modern Restaurant Management

APRIL 23, 2025

Serving alcohol is a fundamental part of many restaurant operations, but it also presents significant liability risks. Serving minors due to improper ID verification can result in fines, a restaurant losing their liquor license and reputational damage.

Serving 377

Serving Restaurant Law Employee Relations Insurance 377

Modern Restaurant Management

MARCH 17, 2020

A common misconception regarding using TVs publicly is business owners assuming the music license that’s needed is included in their agreement with their service provider. Cable agreements do not include licensing for music. When a business uses TVs publicly, the music on them must be licensed by the business itself.

License 348

License Sports 2000 Restaurant Law 348

Modern Restaurant Management

JULY 29, 2021

Having worked in law enforcement for over 25 years and as Director of Operations at LionHeart Security Services here are some questions I suggest asking before hiring a security firm. Security Firm Licensing. It is important to check if the security firm you are considering is legally licensed in your state.

Hiring 531

Hiring License Restaurant Law Customer Experience 531

Modern Restaurant Management

FEBRUARY 18, 2021

Are you considering operating a ghost kitchen? Considerations for Operating a Ghost Kitchen Now. If the pandemic has affected your business to the point that you are thinking about or even currently operating a ghost kitchen, it’s essential to know the legal aspects of this business model. What Is a Ghost Kitchen?

License 503

License Restaurant Law Franchise Franchising 503

Modern Restaurant Management

MARCH 24, 2025

. "If I had the opportunity, I would encourage them to employ voice analytics, not to automate ordering, but rather to analyze customer/employee conversations for insights into customer experience, operational efficiency, marketing effectiveness, safety compliance, employee engagement, and more, he said. "The

Loyalty Program 305

Loyalty Program Mobile Ordering Coaching Customer Experience 305

Modern Restaurant Management

MAY 27, 2025

More recently, Panda Restaurant Group disclosed a March 2024 data breach that compromised driver's license numbers and other personal information of nearly 240,000 current and former employees. This committee can ensure that legal compliance and insurance requirements are built into everyday operations.

Insurance 282

Insurance Document Employee Relations 2023 282

Modern Restaurant Management

FEBRUARY 14, 2025

With this in mind, what can restaurant operators expect from payments in 2025? Key advancements in smart mobility payments during 2025 will include integrating payment functionality directly into travel cards and mobile wallets, mobile in-app payments, and fully automated options like license plate recognition for tolls or parking.

2025 275

2025 Sustainability Transportation Travel 275

EATER

MAY 14, 2025

Wonho Frank Lee Ryan Bailey of Kato in LA says more square footage has actually helped operations A version of this post originally appeared on May 14, 2025, in Eater and Punchs newsletter Pre Shift , a biweekly newsletter for the industry pro that sources first-person accounts from the bar and restaurant world.

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Seating Outdoor Dine-in Beverage 222

7 Shifts

FEBRUARY 12, 2021

Tack on obtaining permits and licenses, and you could be in for a pretty big check. According to Investopedia , a restaurant will generally look to sell for about 25 to 40% of its annual operating income. Licenses and Permits The restaurant business is full of different types of licenses and permits that allow them to do business.

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License Equipment Certification Take-out 444

Modern Restaurant Management

APRIL 25, 2025

However, as rents and operational costs have continued to climb, the best and most strategic brands are increasingly focused on scaling lean. These spaces also typically come with licensing and zoning permits prepared in advance and won’t cause delays on your opening or drag out the process further.

Fast Casual 221

Fast Casual Casual Retail Food Supply 221

Modern Restaurant Management

JANUARY 2, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. The artistry of chefs and the creativity of restaurateurs will continue to be at the forefront, while these tools become operational enhancers.

2024 493

2024 Food Safety Fast Casual Insurance 493

Modern Restaurant Management

JUNE 9, 2023

Draft a Business Plan Business plans are documents that contain all the necessary information surrounding your restaurant and how it will operate. The business plan will become your go-to document when you run into operational problems and will guide you through turbulent times.

License 408

License Document Hiring Fine Dining 408

Modern Restaurant Management

SEPTEMBER 27, 2023

For restaurant owners, there are a number of issues in their workplace keeping them up at night and hindering them from successfully managing and operating their restaurant efficiently. Restaurants must also adhere to a variety of local, state, and federal regulations, including licensing, building codes, and health and safety laws.

Cash Management 519

Cash Management Food Safety Restaurant Law Point of Sale 519

Modern Restaurant Management

MARCH 16, 2023

Restaurants can easily stream licensed music while supporting artists through legal B2B music streaming platforms. Many restaurant owners are not aware that works of music are subject to copyright protection and that they can be fined for copyright infringement if they play music in their establishment without a commercial license.

License 473

License Loyalty Program Customer Experience Customer Service 473

Modern Restaurant Management

SEPTEMBER 22, 2021

Licensing and Permits. Before you can open your restaurant, you need to have the right licensing and permit. You cannot get any licenses or permits without your EIN. Then, you need to get your business license, which you get from the local city or county. First, you need to get your employee identification number (EIN).

License 445

License Employee Relations Equipment Food Supply 445

7 Shifts

AUGUST 18, 2024

Setting up an LLC requires filing paperwork with your state government and drafting an operating agreement that outlines the LLC's rules and regulations. Expect to pay anywhere from $100 to $1,200 Liquor license : The cost of a liquor license also varies vary by state and type of license.

Bar 370

Bar License Email Marketing Customer Service 370

Restaurant Business

NOVEMBER 12, 2023

SouthRock Capital, a major food and beverage operator in the country, had its master franchise agreement with Subway terminated after less than a year and lost its license to operate Starbucks.

Operations 275

Operations License Franchise Franchising 275

Modern Restaurant Management

MARCH 5, 2020

Numerous states including New York, Illinois, Massachusetts, California, and Texas have enacted statutes requiring entities that own or license the personally identifying information of state residents to implement and maintain reasonable security procedures appropriate to the nature of the information and the size and operations of each entity.

Restaurant Law 596

Restaurant Law Small Business Customer Service Online Ordering 596

7 Shifts

JULY 16, 2021

Obtain Permits and Licenses. This research will dictate your hours of operation and pricing plans! So, make the most of this step– gathering this information will help you plan, operate, and run a successful coffee shop. Once you've validated your idea, you can dive into the nitty-gritty: Obtain Permits and Licenses.

License 459

License Hiring Equipment Small Business 459

The Rail

OCTOBER 30, 2024

Each option has pros and cons, so weighing which method aligns with your restaurant’s operational strategy and budget constraints is vital. Maintenance and Repair Costs for Delivery Vehicles Understanding when to repair or replace vehicles is essential for maintaining smooth operations.

Delivery 130

Delivery Food License Customer Service 130

Modern Restaurant Management

AUGUST 11, 2020

Only licensed electricians, repairmen and other contractors are hired. Locating and operating breaker switches. Identifying and operating the correct fire extinguishers. Test the grounding periodically. Equipment testing. Routine inspection and testing of all electronic equipment. Restaurant fire safety. Faulty equipment.

Food Safety 553

Food Safety Equipment Food Supply Audits 553

The Rail

MAY 12, 2025

Treat this as a chance to elevate your operation and fix the quirks that may have held you back. Handle Licenses, Permits, and Inspections Early Opening day cant happen without the right paperwork. Scheduling inspections early prevents last-minute delays and ensures you operate legally from day one.

License 130

License Uniforms Social Media Customer Experience 130

Modern Restaurant Management

JUNE 25, 2025

Ensuring your staff are properly trained, certified, licensed and able to be covered by the appropriate insurance is essential to keeping your customers safe and protecting your business from costly fines. How and When Do Local Liquor Laws Apply to my Bartenders? Each local area may have specific laws regarding the sale of alcohol and liquor.

Insurance 221

Insurance Restaurant Law Outdoor Catering 221

Modern Restaurant Management

NOVEMBER 11, 2020

Owning and operating a restaurant is difficult under the best circumstances. So, what do we consider owning and operating a restaurant impacted by COVID-19? It is unlikely large footprint indoor dining establishments will be able to re-open for regular operations by the end of 2021. Challenging, but not impossible.

Kitchen Safety 553

Kitchen Safety License Restaurant Law Food Safety 553

ChowNow

MAY 23, 2025

In this article, youll learn: Why every operator has to monitor their restaurant profit margins Why it can be so challenging to increase your profit margins How to improve your margin numbers Lets dig into why margins, not just sales, make or break a restaurant business. Your cost of goods sold (ingredients, beverages, packaging, etc.)

Point of Sale 195

Point of Sale Insurance Fast Casual Customer Service 195

Modern Restaurant Management

JULY 23, 2024

In addition to more wide-ranging compliance requirements like general health & safety guidelines and local labor laws, there are food and beverage-specific safety regulations , requirements for specialty licenses (such as those to serve alcohol), and unique stipulations on labor compliance, many related to the employment of minors.

Restaurant Law 508

Restaurant Law Employee Relations Kitchen Safety Customer Experience 508

Modern Restaurant Management

JULY 17, 2024

In the fast-paced world of fast food, integrating Artificial Intelligence (AI) has been a topic of heated discussion, especially with giant brands adopting (…or, ahem, dropping) this new technology to enhance customer experience and operational efficiency.

Customer Experience 470

Customer Experience Customer Service Loyalty Program Food Order 470

Modern Restaurant Management

MAY 21, 2024

What do today’s restaurant operators need to manage the challenging sales environment? For restaurants with liquor licenses, catering to millennials is key. Specifically, a coffee break. More specifically, a specialty beverage break. They ranked alcoholic beverages higher than the average respondent.

Beverage 493

Beverage Fast Casual Seasonal Menu Fine Dining 493

7 Shifts

AUGUST 18, 2024

The upcoming section details these costs across two categories: restaurant startup costs and operating costs. Fixed costs include rent, mortgage, salaries, loan payments, license fees, and insurance premiums. When reading this section keep the following in mind: Certain costs may not apply to you.

License 370

License Equipment POS Food Supply 370

ChowNow

MAY 2, 2025

Youre not just managing food and staff, youre battling slim profit margins, high operating expenses, and constantly changing customer preferences. And with the often-repeated stat that the restaurant failure rate is sky-high, its no wonder so many operators feel like theyre one bad month away from closing. So why the disconnect?

Email Marketing 195

Email Marketing Social Media Cash Management Customer Service 195

Modern Restaurant Management

APRIL 27, 2020

Although delivery drivers are being asked to take additional precautions to protect themselves and others, restaurant operators may not be aware that they may be liable for bodily injury or property damage arising from motor vehicle accidents while delivery drivers are operating personal vehicles for business use.

Delivery 383

Delivery Hiring Transportation Food Safety 383

Modern Restaurant Management

MARCH 6, 2025

The world’s largest 3D-printed restaurant interior design recently debuted at MYATA Platinum Lounge, a hookah lounge with a restaurant and bar in the C2 Licensed District in Dubai's City Walk. With its capabilities, we could create any shape and colour, designing the cool canyon's so-called amorphous walls.

Design 251

Design Recycling Sustainability License 251

Modern Restaurant Management

DECEMBER 23, 2021

Failure to follow the appropriate laws and regulations for your business could result in fines, jail, license revocation and/or bad publicity. Security and floor staff see what is happening throughout the operation. They are the eyes and ears of the operation and get the best view of what might be bubbling up throughout the night.

Insurance 531

Insurance Restaurant Law Point of Sale Training 531

EATER

DECEMBER 17, 2024

The day we got the wedding license, we met another friend for dinner and he let us know that he had officiated a friends wedding, so we asked if hed oversee ours. Hannah Mandel, the owner-operator of Forsythia Forsythia in Athens, New York, similarly used her wedding cake to reflect her and her new husbands origins.

2011 235

2011 2013 License Presentation 235

Restaurant Business

JUNE 23, 2025

The coffee giant is licensing the company’s order fulfillment tech while also bringing aboard Empower’s six engineers. One example is OpenAI’s Operator, a tool that can perform web-based tasks like making a restaurant reservation or ordering food from a delivery app. Starbucks’ deal with Empower Delivery fits the acqui-hire framework.

Hiring 173

Hiring Mobile Ordering Advertising Leadership 173

Modern Restaurant Management

JUNE 30, 2022

Across every business, it has become imperative to incorporate technology into operations. During the transition to online operating models, there are several challenges that companies could face. Here’s how food delivery software can help. Easier Order Management. Digitizing and Automating Order Allocation.

Delivery 419

Delivery Food Online Ordering Food Order 419