Embrace the Suck

FEBRUARY 12, 2020

Sidenote: If you don't like to talk to people face-to-face, then perhaps it's time to think about a career beyond leadership in the hospitality industry. Going to workshops. Yes, this means you have to talk to people face-to-face. I think Uber is hiring. Communication in restaurants sucks! Reading books. Listening to audiobooks.

Coaching 337

Coaching Email Marketing Communication Book 337

Chowly

DECEMBER 9, 2024

Workshops and Podcasts Sharing Knowledge, Building Skills This year, Chowly focused on education and empowerment, offering in-person and virtual workshops designed to provide independent restaurant operators with practical tools and actionable skills.

2024 59

2024 Operations Workshop Leadership 59

Perfect Daily Grind

JUNE 13, 2025

Kuusisto, who will assume the role on 1 September, brings senior leadership experience from the food sector, with a strong commercial and strategic background aimed at growing Löfbergs’ Finnish operations. (Cape Town, South Africa) Wed, 11 Jun – Löfbergs appoints Rami Kuusisto as managing director for the Finland unit.

2025 127

2025 Point of Sale Café 2024 127

Modern Restaurant Management

DECEMBER 27, 2019

“This acquisition is another demonstration of our strategy to acquire new companies to enhance product capabilities and extend our leadership in the vertical industries we serve,” said NCR President and Chief Executive Officer Michael D. NCR purchased Zynstra for approximately 100 Million British Pound Sterling.

Mobile Ordering 309

Mobile Ordering Customer Service Point of Sale Customer Experience 309

7 Shifts

AUGUST 16, 2024

Leadership and communication Leadership and communication are not just skills, but essential qualities for a successful restaurant manager. By honing these skills managers can take leadership courses and mentorship, aspiring managers can inspire and motivate their teams to deliver exceptional service.

Management 195

Management Management 2024 Leadership 195

Open for Business

OCTOBER 15, 2024

Using the right leadership skills Great restaurant managers inspire their teams and set the tone for the entire operation. Focus your restaurant manager training on these key leadership abilities: Communication Practice delivering feedback and handling tough conversations.

Training 60

Training Management Management Loyalty Program 60

Perfect Daily Grind

SEPTEMBER 23, 2022

Leadership Council elections get underway for Coffee Roasters Guild , Barista Guild , and Coffee Technicians Guild. All three of the Specialty Coffee Association’s trade guilds are seeking to fill leadership positions for the coming two years. It will include hands-on workshops, lectures, and other activities.

Workshop 174

Workshop 2022 Food Truck Food Supply 174

Embrace the Suck

JULY 15, 2019

14) Expand Your Leadership Skills. Those that listen to podcasts, those that read books, those that go to workshops. I have taken the best elements from the hundreds of workshops and events I have attended and designed this mastermind group to get you all you want. So, here is how Restaurant Masterminds works.

Workshop 225

Workshop Seating Definition Book 225

Perfect Daily Grind

JANUARY 13, 2023

Specialty Coffee Association announces new Guild Leadership Council members. Lukasz Galecki, Luisa Fernanda Santos Rivera, and Zoey Thornton joined the Barista Guild Leadership Council. Shad Baiz, Philipp Mayr, Nate Hull, Brady Butler, and Anastasia Chovan now form the Coffee Technicians Guild Leadership Council.

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2023 Events Website Management Leadership 183

Perfect Daily Grind

NOVEMBER 15, 2022

Issues surrounding gender inequity are highly complex, but can partly be attributed to social and cultural misconceptions and prejudices about women being in leadership positions. “My Burundian women aren’t encouraged or valued enough to take up positions of leadership in coffee production, especially women from more rural areas,” she adds.

Agriculture 195

Agriculture Leadership Education Training 195

Perfect Daily Grind

NOVEMBER 4, 2022

Coffee Technician’s Guild announces candidates for its 2022 Leadership Council. Westrock Coffee Company appoints two industry veterans to senior leadership team. The event will be held at the Truman Brewery in Spitafields, and will include an extensive tradeshow, workshops, and live presentations.

2023 167

2023 Hospitality 2022 Food Supply 167

Perfect Daily Grind

JUNE 19, 2025

The tenth edition will run from 2 to 4 July at Royal Palm Hall, convening exporters, regulators, and experts to debate economic, climate, socio‑environmental, regulatory, and logistical issues under the theme “The future of the flow of trade: protagonism and leadership of Brazilian coffees”.

2025 70

2025 Café Events Sustainability 70

Perfect Daily Grind

OCTOBER 7, 2022

According to the latest survey by the Brazilian Institute of Geography and Statistic (IBGE), nearly 89,000 female coffee producers are in positions of leadership in the country’s coffee sector. National Coffee Association elects Kathryn Lawson as new Chair of Science Leadership Council. million 60kg bags.

Sustainability 179

Sustainability 2022 2023 Events 179

Sante

DECEMBER 29, 2019

Returning this year is the Wholesaler Leadership Series, an educational forum created for beverage alcohol wholesaler leaders. Building on its inaugural success, the Supplier Leadership Series will be back and bigger than ever.

Beverage 130

Beverage Social Media Tip Distribution Retail 130

Perfect Daily Grind

JULY 22, 2022

Contributors include NCA’s Director of Science & Policy Mark Corey and members of its Science Leadership Council. National Coffee Association publishes Cold Brew Safety Guide for US coffee businesses. The guide is exclusively available to NCA members. International Women’s Coffee Alliance welcomes Kenyan chapter. billion.

Pricing 179

Pricing Agriculture 2022 2017 179

Perfect Daily Grind

JANUARY 20, 2023

The workshop will cover how to grind and brew filter coffee, as well as focusing on water quality. Israeli food and beverage manufacturer Strauss Group announces executive leadership changes. Pinza will represent the UAE at the 2023 World Barista Championship in Athens from 22 to 24 June.

2023 167

2023 2022 Events Café 167

Perfect Daily Grind

JANUARY 27, 2023

The event, which is Africa’s largest coffee trade platform, is set to attract more than 2,000 coffee professionals – and will include lectures, workshops, cuppings, and farm visits. Thu, 19 Jan – Nestlé Germany and UK & Ireland announce executive leadership changes.

2023 158

2023 2022 Events Certification 158

Perfect Daily Grind

APRIL 22, 2022

Mon, 11 Apr – Weber Workshops releases “naked” Unifilter portafilter. The company is aiming to create the world’s first brick-and-mortar Decentralised Autonomous Organisation (DAO) coffee shop – a collective with no centralised leadership. Take a look.

Airlines 148

Airlines 2022 Certification Webinar 148

Black Box Intelligence

AUGUST 28, 2020

This gave senior leadership and restaurant leaders an opportunity to dial in to what is going on at each of their restaurants and find out the types of things they are dealing with. . Brands, the town halls reaffirmed that it is the responsibility of leadership to keep employees and customers safe. James Fripp shared Yum!

Webinar 69

Webinar Leadership Workshop Coaching 69

Ken Burgin

JUNE 6, 2023

Leadership Skills Training: Use ChatGPT to design modules focusing on developing leadership skills such as decision-making, team management, and effective communication. Brewing Techniques: Hold practical workshops on brewing techniques for different types of teas, including optimal brewing temperatures and steeping times.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Chowly

APRIL 11, 2024

Plan Your Schedule: Review the conference agenda in advance and select sessions, workshops, and networking events that align with your business goals. Highlighting valuable insights and connections demonstrates thought leadership and reinforces your presence within the industry.

Operations 52

Operations Workshop Social Media Leadership 52

Ken Burgin

FEBRUARY 13, 2024

They will be interested in get a sense of the team’s spirit, leadership style, and the overall atmosphere of the kitchen. Are there opportunities for further training, or to attend workshops and events? What is the kitchen’s work culture like? This may become more apparent during a trial shift.

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Front of House Tip Distribution Kitchen Safety Customer Service 78

EATER

MAY 4, 2021

Black leadership is a really good place to start. And hopefully in their place we can build something better, with Black people getting benefits, long-term positions, leadership roles, etc. So much of your work addresses the dismantling of racism and white supremacy in the food world. What do you hope to accomplish in this next year?

Leadership 261

Leadership Small Business Workshop Customer Service 261

Black Box Intelligence

MAY 26, 2021

Back in my learning strategy days, we had a snarky phrase for in-person, multi-day workshops intended to change beliefs. Imagine being in the audience when the leadership team at Blockbuster Video stated “We don’t see Netflix as a threat to our business model.” Katie Porter and her whiteboard are coming for us. Culture Enthusiast.

Marketing 52

Marketing 2021 Social Media Consumer Goods 52

Black Box Intelligence

MAY 26, 2021

Back in my learning strategy days, we had a snarky phrase for in-person, multi-day workshops intended to change beliefs. Imagine being in the audience when the leadership team at Blockbuster Video stated “We don’t see Netflix as a threat to our business model.” Katie Porter and her whiteboard are coming for us. Culture Enthusiast.

Marketing 52

Marketing 2021 Social Media Consumer Goods 52

Apicbase

JUNE 20, 2022

We recommend offering soft skills training and leadership courses to help business owners manage their teams better. For example, you could allocate a small budget to inviting interesting speakers, organising workshops, and providing catering. A team is only as good as its leader! Develop an internal support network.

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Modern Restaurant Management

JANUARY 27, 2020

In the spring, Essentials of Spirits and Mixology will explore the key aspects of mixology through tastings, technique demonstrations, lectures and hands-on workshops. It allows restaurant leadership to quickly survey customers and gain data and real-time insights on operational improvement, menu modification and more.

Catering 307

Catering Mobile Ordering Customer Service Food Order 307

EATER

JULY 6, 2022

Leadership gathered the remaining staff at lunchtime to process what had just happened; during the meeting, the HR director played a singing bowl, and Peggy Dulany, Stone Barns co-founder and chair of the board, burned sage. Repeated requests to speak directly with the leadership of Stone Barns and Blue Hill were denied.

Agriculture 246

Agriculture Education Leadership Employee Relations 246

Kounta

SEPTEMBER 15, 2019

Jamie Berry and Founder of MAP IT FORWARD Lee Safar have devised a full-day workshop to help hospitality workers develop their assertiveness skills, in order to produce better long-term mental health and happier workplaces. This workshop isn’t only for coffee gurus, if you work in or own a hospitality business, this is for you too!

Training 40

Training Hospitality Workshop Online Ordering 40

Perfect Daily Grind

NOVEMBER 18, 2022

Coffee Roasters Guild appoints five new members to Leadership Council. The festival includes an extensive tradeshow, educational seminars and workshops, the annual Coffee of the Year competition, and the Brazilian Cup Tasters and Brewers Cup Championships. The Barista Guild announces candidates for 2022 Leadership Council Election.

2022 173

2022 Franchise Franchising Point of Sale 173

7 Shifts

NOVEMBER 3, 2022

Consider attending workshops with your team. Put women in leadership roles. One of the main reasons was the management thought they had lower leadership potential. That's why it's crucial to encourage and develop women to take leadership positions. We don't purposely aim to offend others with our comments or behavior.

Leadership 195

Leadership FOH BOH Website Management 195

Perfect Daily Grind

MARCH 17, 2023

Weber Workshops launches Spring Clean espresso machine cleaning tool. The two-day forum features lectures, panel discussions, cupping sessions, and workshops hosted by some of the world’s leading coffee professionals. Fri, 10 Mar – SCA Canada introduces 2023 leadership committee.

2023 174

2023 Workshop 2022 Café 174

7 Shifts

AUGUST 16, 2024

One example is scheduling quarterly workshops that tackle skills like conflict resolution, time management, and leadership. Aside from training new restaurant employees , you should have ongoing development programs to help them master their roles. 22% of diners are more likely to visit a restaurant due to its social media presence.

Food Safety 195

Food Safety Restaurant Law Healthcare Kitchen Safety 195

Embrace the Suck

OCTOBER 28, 2021

Attend workshops & seminars. You have that long time employee who has been loyal and dedicated over the years and now you decide to promote them into a leadership role. Culture is a living thing that is cultivated and nurtured by leadership. Only 5 out of 100 restaurants will celebrate their 10-year anniversary.

Coaching 337

Coaching Training Social Media Take-out 337

Perfect Daily Grind

JUNE 6, 2025

FAO and the World Bank led a workshop in Guatemala City to devise technical solutions and investments for Central American coffee to comply with EU deforestation rules by January 2026, focusing on data systems, traceability, and public-private collaboration to protect smallholders’ market access.

2025 62

2025 Pricing Café Events 62