article thumbnail

The Downfall of a Restaurant: A Leadership Deficit

Embrace the Suck

As such, it's a tragedy when these establishments falter, collapse, or disappear, not due to a lack of talent, vision, or culinary prowess but because of a deficiency in leadership. I've distilled this undeniable truth: The success or failure of any restaurant is invariably linked to the quality of its leadership.

article thumbnail

The Top 10 Things Learned from Working with 1000+ Restaurants

Embrace the Suck

Communication is key if you want to build a badass culture. Sidenote: If you don't like to talk to people face-to-face, then perhaps it's time to think about a career beyond leadership in the hospitality industry. Communication in restaurants sucks! Communication can be broken down into three ratios: 7-38-55.

Coaching 330
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

How to Use ChatGPT to Create Training Material for Restaurant & Cafe Employees

Ken Burgin

Language Practice: If your restaurant serves international clientele, ChatGPT can help staff practice key phrases in different languages, enhancing their ability to communicate effectively with a diverse range of guests. This tool can help encourage open communication and continual learning.

article thumbnail

Coffee News Recap, 4 Nov: PRF to return to Colombia in 2023, more than a third of UK hospitality businesses at risk of closure due to rising costs & other stories

Perfect Daily Grind

Coffee Technician’s Guild announces candidates for its 2022 Leadership Council. ech, Community Coordinator Lukáš Podbehly, and Marketing & Communications Coordinator Petr Holata. Westrock Coffee Company appoints two industry veterans to senior leadership team. Minus will officially launch its cold brew in 2023.

2023 126
article thumbnail

Questions in the Minds of Restaurant Job Applicants

Ken Burgin

They will be interested in get a sense of the team’s spirit, leadership style, and the overall atmosphere of the kitchen. Are there opportunities for further training, or to attend workshops and events? Applicants may be interested in how collaboration and communication are encouraged across departments.

article thumbnail

Coffee News Recap, 27 Jan: Proud Mary Coffee to sell Panamanian Gesha for US $150 per cup, PRF El Salvador to host 2023 Salvadoran Barista Championship & other stories

Perfect Daily Grind

The event, which is Africa’s largest coffee trade platform, is set to attract more than 2,000 coffee professionals – and will include lectures, workshops, cuppings, and farm visits. ICO members are encouraged to include the new logo in general communications and event invitations. billion (US $3.4

2023 112
article thumbnail

The restaurant industry needs to step up for women. We asked four leaders how to do it.

7 Shifts

Consider attending workshops with your team. Salt & Straw uses an internal communication platform called The Dot. Build trust with open communication. Restaurant communication apps can help you get there. Put women in leadership roles. We don't purposely aim to offend others with our comments or behavior.