Embrace the Suck

MAY 14, 2023

As such, it's a tragedy when these establishments falter, collapse, or disappear, not due to a lack of talent, vision, or culinary prowess but because of a deficiency in leadership. I've distilled this undeniable truth: The success or failure of any restaurant is invariably linked to the quality of its leadership.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Embrace the Suck

FEBRUARY 12, 2020

Are you actively recruiting talent each week or just placing a couple of boring job ads hoping that the next superstar is going to walk in? Sidenote: If you don't like to talk to people face-to-face, then perhaps it's time to think about a career beyond leadership in the hospitality industry. Going to workshops. Reading books.

Coaching 330

Coaching Email Marketing Communication Workshop 330

Ken Burgin

FEBRUARY 13, 2024

They will be interested in get a sense of the team’s spirit, leadership style, and the overall atmosphere of the kitchen. Are there opportunities for further training, or to attend workshops and events? What is the kitchen’s work culture like? This may become more apparent during a trial shift.

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

7 Shifts

JUNE 1, 2022

There are dozens of seminars, education sessions, workshops, keynotes, and competitions. Attendees can meet mentors, learn how to recruit better, and learn how to ensure a healthy restaurant from a physical and mental standpoint. Restaurant Leadership Conference. Website: Restaurant Leadership Conference. When: April.

2022 195

2022 Fast Casual Website Management Workshop 195

7 Shifts

NOVEMBER 3, 2022

Consider attending workshops with your team. Is there something in the hiring or recruiting process that leaves women out? Every recruit gets a copy of the Hopdoddy “Journey”. Put women in leadership roles. One of the main reasons was the management thought they had lower leadership potential.

Leadership 195

Leadership FOH BOH Website Management 195

Apicbase

JUNE 20, 2022

That’s why recruiting from within your existing customer database is an excellent plan. We recommend offering soft skills training and leadership courses to help business owners manage their teams better. For example, you could allocate a small budget to inviting interesting speakers, organising workshops, and providing catering.

Recruiting 52

Recruiting Franchise Franchising Loyalty Program 52

Black Box Intelligence

MAY 26, 2021

Back in my learning strategy days, we had a snarky phrase for in-person, multi-day workshops intended to change beliefs. You could argue the same approach has been adopted for recruitment marketing. Katie Porter and her whiteboard are coming for us. Restaurant Talent Marketing Focus #3: REACH. We called it “spray and pray.”

Marketing 52

Marketing 2021 Social Media Consumer Goods 52