Modern Restaurant Management

JANUARY 15, 2020

Given the traffic challenges facing the industry, stronger and sustained long-term sales growth is really not an option,” said Fernandez. Eco-friendly packaging was the overwhelming leader in the category, reflecting the increased importance restaurant operators are putting on sustainability practices. December’s -5.7

2020 110

2020 Point of Sale Online Ordering Consumer Goods 110

Sling

MAY 9, 2023

Focus on working on your people skills, the way you communicate, and your leadership style. But as businesses go online, a good security program will also address (and help prevent) the theft of valuable digital information from restaurant computers. wine, spirits, caviar, etc.) and storage spaces.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

7 Shifts

MARCH 31, 2023

Kelly Phillips offers staff an additional incentive through online reviews. Toast Handheld POS Take contactless payments, streamline your ordering, and keep service hustling. The operators acknowledge that systemic change and government policies are needed to create a more sustainable environment for both restaurant owners and staff.

Hiring 195

Hiring Front of House Back of House Document 195

Modern Restaurant Management

OCTOBER 22, 2020

QDOBA Mexican Eats® introduced new restaurant formats, top photo, that feature buildouts including mobile-order drive-thrus, walk-up windows, mobile-order pick-up lockers, dedicated curbside pick-up areas, ghost kitchens, and concepts with updated outdoor seating. million over the next five years to build and sustain the program.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Modern Restaurant Management

APRIL 21, 2022

Sustainability continues to be a pressing issue for restaurants and the world. One of the penultimate responsibilities as a professional chef is learning to work sustainably. One of the penultimate responsibilities as a professional chef is learning to work sustainably. Lisa Dahl, Chef and Restaurateur, Dahl Restaurant Group.

Sustainability 180

Sustainability Waste Food Supply Recycling 180

Modern Restaurant Management

JUNE 18, 2020

As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. There remains a high uptake of food delivery across the four states, with 67 percent of consumers having ordered take-out/delivery of food in the last two weeks, and 14 percent a delivery with alcohol.

2020 184

2020 Guest Recovery Kitchen Safety Online Ordering 184

Restaurant365

JULY 29, 2021

Use of automation and self-service for both in-store ordering and drive-thrus. Touchless or cardless transactions on online channels that allowed customers to close checks without involving a server or cashier. Still others are looking toward innovations in e-commerce to imitate a seamless online experience.

Cash Management 78

Cash Management Point of Sale Inventory 2021 78

EATER

JULY 13, 2021

She had already undertaken the process of transitioning her restaurant to a co-operative, employee-owned model, and had enlisted the nonprofits Project Equity and Sustainable Economies Law Center to explore options. Even so, Reem’s was just barely breaking even on these orders. Not that owner Reem Assil sat on her hands.

Employee Relations 95

Employee Relations Delivery Food Order Restaurant Law 95

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

The Restaurant Times

SEPTEMBER 19, 2020

Under her leadership, Nanadhana has had the honor of winning the India Hospitality Award for two consecutive years, 2015 & 2016. . As the same consumer base has now moved on to online delivery, restaurant chains have now regained almost 90% of their pre-COVID revenue ”, he added. . Thinking Out Of The Box Is The Key To Sustain.

2020 52

2020 Customer Experience 2011 Consumer Goods 52

Perfect Daily Grind

JANUARY 27, 2023

The Coffee Champions League focuses on areas such as green coffee trading and sustainability, and will take place in Kigali, Rwanda. Customers are able to place orders using an app at the two-lane coffee drive-thru concept. Thu, 19 Jan – Nestlé Germany and UK & Ireland announce executive leadership changes.

2023 112

2023 2022 Events Certification 112

The Restaurant Times

MARCH 8, 2023

Described as an “ebullient and creative change maker” Niki is a huge advocate for sustainability and has brought it as a key focus to her role in Hilton believing the greatest “mark you can leave in this world is to not leave one at all.”

Specials 52

Specials 2012 Food Truck Back of House 52

Modern Restaurant Management

OCTOBER 16, 2019

” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. Within 60 seconds, blends are ready at Ono’s pick-up area.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

Modern Restaurant Management

FEBRUARY 10, 2020

We look forward to continuing to innovate and find ways to make ordering plant-based at Taco Bell even more accessible at a great value,” said Taco Bell Corp Chief Food Innovation Officer Liz Matthews. We have long been a haven for vegans and vegetarians, who replace meat for beans on almost any of our menu items.

Hospitality 184

Hospitality Food Consumer Goods Point of Sale 184

Modern Restaurant Management

DECEMBER 9, 2019

Taylor brings deep experience in restaurant off-premise ordering and extensive executive leadership experience in both startup and growth-oriented businesses. As Co-founder and CEO of Splick-it, Taylor grew the company from inception to an industry leader that processed more than $1billion of off-premise restaurant orders.

Leadership 167

Leadership Online Ordering Website Management Customer Experience 167

7 Shifts

JUNE 1, 2022

Advertised as a place for “uninterrupted private meetings between decision-makers and solution providers,” BITAC allows for several in-depth conversations between attendees and suppliers of equipment , furnishings, and technology needed to scale and sustain a restaurant business. Restaurant Leadership Conference. When: January.

2022 195

2022 Fast Casual Website Management Workshop 195

Modern Restaurant Management

AUGUST 14, 2020

Fazoli’s fans in Atlanta can order delectable Italian dishes for delivery, carryout and catering only. ” Fazoli’s off-premise initiatives and upgrades continue to evolve, and Fazoli’s loyalty guests can order and receive the brand’s delicious Italian fare, served exactly how they want it, when they want it.

Franchise 190

Franchise Franchising Kitchen Safety Food Safety 190

Modern Restaurant Management

NOVEMBER 20, 2019

Under Minardi’s leadership, CPK sees significant opportunities to add to the company’s presence in Asia with a focus on Hong Kong, South Korea, Singapore, Japan, and Malaysia. " APIA Scholars is currently accepting online applications for the McDonald's/APIA Scholarship at www.apiascholars.org/. Giorgio Minardi.

Franchise 105

Franchise Franchising Customer Experience Seasonal Menu 105

Marketing4Restaurants

MARCH 26, 2020

We look at has changed with leadership, runway and reengineering for your Restaurant to survive the next 8 – 12 weeks. Today we discuss how to build a sustainable take out business to survive. Building Customer Loyalty with order X times get a free meal. We are seeing some new customers order 2 or 3 times a week or more.

Take-out 98

Take-out Loyalty Program Email Marketing FOH 98

Modern Restaurant Management

SEPTEMBER 14, 2021

Under Barb’s leadership, TSFR’s Del Taco restaurants consistently broke system wide sales records and TSFR was named franchisee of the year two years in a row. Restaurant and Chef and Leadership award categories will continue to have no fees for entry. Barb also served on the Operations Advisory Committee for Del Taco.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

FEBRUARY 18, 2020

” Their answers touched on a variety of subjects including AI, virtual reality, virtual kitchens, staffing and retention, social media marketing, sustainability and third-party delivery. One great thing about the online delivery market is that it produces massive amounts of data. Heloise Blaure, founder of HomeKitchenLand.com.

Mobile Ordering 216

Mobile Ordering Front of House Fast Casual Customer Service 216

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. NCR Corporation added technology that builds diners’ confidence by empowering them to both order and pay via their own mobile device.

Food Safety 211

Food Safety Mobile Ordering Online Ordering Kitchen Safety 211

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. Dunkin' Sustainability. Further details on participating restaurants and farms will be available in the coming weeks.

Mobile Ordering 151

Mobile Ordering Online Ordering Food Order Recycling 151

Modern Restaurant Management

JANUARY 27, 2020

Grubhub launched its Ultimate technology, a revolutionary, first-of-its-kind proprietary hardware and software solution that integrates all restaurant ordering channels into one system. Heads-up customer displays to show real-time order estimates across all channels. In-store self-ordering kiosks to complement the Grubhub app.

Catering 123

Catering Mobile Ordering Customer Service Leadership 123

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. ” Following his transitional leadership role at SALIDO and NAB, Chowdhury will focus his efforts on the Bowery Engine, an early stage direct investment and incubation company that previously supported SALIDO.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

JUNE 24, 2020

On-Demand Delivery for Square Online Store. Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. Processing is free on all on-demand delivery orders through July 8, 2020—up to $50,000 in sales.

Guest Recovery 216

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 216

Modern Restaurant Management

DECEMBER 14, 2020

introduced its "Make It This Winter" platform, which offers a collection of resources, including one-on-one consultations with US Foods experts, informational webinars, new outdoor dining products, and updated online materials and tools for restaurant operators to tackle the ongoing challenges brought on by the COVID-19 pandemic. "With

Webinar 190

Webinar Customer Experience Mobile Ordering Customer Service 190

Modern Restaurant Management

OCTOBER 8, 2020

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting.

Kitchen Safety 155

Kitchen Safety Online Ordering Food Safety Point of Sale 155

Modern Restaurant Management

FEBRUARY 14, 2020

Funds will be raised for the Foundation via system-wide events, online donations, and promotions such as the “Game On Burger.” In addition to recruiting and on-campus events, Southern Glazer’s will participate in the 20th Annual Thurgood Marshall College Fund Leadership Institute. ” For every burger sold, $0.50

Back of House 132

Back of House Hotels Leadership Design 132

EATER

MAY 24, 2021

According to their statement, Tatte launched a diversity training program, formalized processes for reporting concerns to HR, promoted and hired people of color to leadership roles, and “prioritized wage and benefit improvements” to hourly workers — almost everything workers asked for. But now is far too soon for that.”.

Leadership 103

Leadership Website Management Social Media Hospitality 103

Modern Restaurant Management

JUNE 19, 2020

.” Bloom’s most recent acquisition of SuperFi continues to fulfill its leadership strategy of conquering the WiFi marketing space by creating exceptional digital relationships between physical locations and their customers. Plus, Relish gives restaurants more of the high-value orders they love from ezCater.”

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

MARCH 13, 2020

“Matt and I have been fans of Moe’s for a long time and were attracted to the unique brand personality, culture, leadership, vision for the future and unit-level economics.” Customers and businesses also have the option to order Nathan’s Famous for catering via EZcater and Forkable. ” Andre Gruel. .

Franchise 146

Franchise Franchising Customer Experience Customer Service 146

EATER

OCTOBER 13, 2020

The annual black-tie gala for these awards — a multimillion-dollar production that some have referred to as the Oscars of the restaurant industry, with big-name sponsors like San Pellegrino, All-Clad, American Airlines, and Capital One — had already been delayed and moved online due to the coronavirus pandemic.

Social Media 102

Social Media Employee Relations Leadership Email Marketing 102

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 155

Bar Cash Management Loyalty Program Point of Sale 155

Modern Restaurant Management

AUGUST 28, 2020

Today, her success has finally proven to her parents that cooking is a viable and sustainable career for women. His involvement in the community was unrivaled, as he was a major donor and contributor, giving generously of this time, leadership and experience. Sedgwick St., LifeOrDeathRecipe Challenge.

Allergens 146

Allergens Kitchen Safety Guest Recovery Customer Service 146

Modern Restaurant Management

JANUARY 9, 2020

“Over the past few years, we’ve focused on becoming a total access brand by growing our delivery business, expanding our online ordering and mobile channels and enhancing the in-store experience by introducing drive-thrus, kiosks and technology-centric solutions for operations,” Bendel said. ” New CEO at Waitr.

Fast Casual 113

Fast Casual Customer Service Online Ordering Casual 113

Modern Restaurant Management

MAY 7, 2021

On the ordering side, the brand improved its signage for to-go orders and is also planning to leverage technology with the rollout of a new online ordering system. To showcase bold new flavors, On The Border has elevated its menu, and the innovative new dishes will be available for guests visiting North Point.

Franchise 173

Franchise Franchising Sustainability Fast Casual 173