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RC Leadership Conference Interview with Tony Chapman

Embrace the Suck

I was very honored to be interviewed by Tony Chapman at the recent Restaurants Canada Leadership Conference in Toronto. A very talented chef, however, he was very old school in his leadership style. The biggest area of growth is delivery and online ordering. Let’s get to it! Donald: My father was a chef.

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9 Top Restaurant Technologies To Evolve Your Business

7 Shifts

Table of Contents Restaurant employee scheduling software Online and mobile ordering systems Point of sale (POS) terminals Restaurant task management Restaurant inventory management software Restaurant audience management Contactless payment options Social media management & metrics Kitchen display systems 1. Owned by Doordash.

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A Guide to the Role of a Restaurant Manager: Duties, Daily Routine, and Essential Skills

7 Shifts

Restaurant managers also either oversee or directly respond to online reviews. You'll use a lot of restaurant software and technologies on the job—from employee scheduling software to payroll and accounting tools to online ordering systems and beyond. Yeah—it can be a lot of software and tech to keep track of.

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Turning the Tide: The Inspiring Leadership of Geoff Alexander

The Restaurant Times

From being one of the firsts to introduce online ordering to adopting Web3 and NFTs, Geoff has led the adoption of some of the most challenging innovations of our times. Embracing Self-Ordering Kiosks Early On Alexander adopted the self-ordering kiosk technology way before it was a common thing — in 2008. and Canada.

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Strategy A La Carte: The Dish on Digital Marketing Trends for Restaurant Brands 

Modern Restaurant Management

That’s because 41 percent of people prefer to order food online rather than in-store. If you’re not marketing yourself online or devising a powerful local search engine optimization (SEO) strategy, how are they going to find you? Think of LinkedIn as a great tool for business development and community engagement.

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Why Your Restaurant Should Prioritize Order Accuracy

Modern Restaurant Management

Here’s an important – but often overlooked – truth for the restaurant industry: To make your customers to feel valued and appreciated, you must get their orders right! Perhaps they’re understaffed and struggling to keep up with incoming orders. Why is order accuracy so important for a restaurant?

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A Guide to the Role of a Restaurant Manager: Duties, Daily Routine, and Essential Skills

7 Shifts

Restaurant managers also either oversee or directly respond to online reviews. You'll use a lot of restaurant software and technologies on the job—from employee scheduling software to payroll and accounting tools to online ordering systems and beyond. Yeah—it can be a lot of software and tech to keep track of.