Goliath Consulting

JUNE 30, 2020

The restaurant industry had to adapt to changes in consumer behavior during the COVID19 pandemic, testing out operational innovations and relying on technological solutions that allowed for social distancing and ensuring sanitation (1, 2). References: (1) [link]. (2) 2) [link]. (3) 3) [link]. (4) 4) [link]. (5) 6) [link]. (7)

Kitchen Safety 349

Kitchen Safety Food Safety Front of House Back of House 349

Modern Restaurant Management

DECEMBER 27, 2019

The 3rd GCAs recognizes excellent restaurants nationwide through this final round of voting who have dedicated to innovate, to practice, and to provide extraordinary gourmet to consumers. Please refer to the full list below or the GCA’s official website. We’re looking forward to the impact of the integration.”

Mobile Ordering 309

Mobile Ordering Customer Service Point of Sale Customer Experience 309

Modern Restaurant Management

AUGUST 19, 2020

In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. We are so proud to be the inaugural on-demand food platform partner for the NBA, an innovative and dynamic league,” said Tony Xu, DoorDash CEO and Co-founder.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

DECEMBER 13, 2019

On special appeal, the Board vacated the judge’s order, and remanded the case to the judge with instructions to approve the settlement agreements. Upon entering Flip’d, visitors can order from a digital kiosk or directly at the counter. An administrative law judge denied their motions to approve the settlement agreements.

Mobile Ordering 251

Mobile Ordering Catering POS Online Ordering 251

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. Upon entering flip’d, visitors can order from a digital kiosk or directly at the counter.

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

7 Shifts

JUNE 29, 2022

Put simply, franchise compliance refers to the actions that corporations, their franchisors, and their franchisees take in order to stay compliant with any applicable federal, state, and/or regional laws. 7shifts mobile restaurant communication tool. 7shifts mobile restaurant task management tool. Reward Compliance.

Franchising 370

Franchising Franchise Restaurant Law Document 370

Modern Restaurant Management

OCTOBER 16, 2019

World’s First Mobile Restaurant Powered by Advanced Robotics. unveiled the world’s first mobile restaurant powered by robotic technology, top video and photo. ” While Ono’s food truck is powered by complex technology, ordering an Ono Blend is simple. Ono Food Co. Door Dash Shared Kitchen. ?

Food Truck 317

Food Truck Customer Service Customer Experience Front of House 317

7 Shifts

JULY 16, 2021

Mobile Coffee Shops (Carts and Trucks). Reference secondary research studies or create your surveys and questionnaires to send out to a select group of people! You could have the best coffee, tastiest treats, and the most innovative concept, but all of that can be easily compromised if your shop isn't in the right location.

License 459

License Hiring Equipment Small Business 459

Goliath Consulting

APRIL 15, 2021

The benefits of having loyalty programs—particularly mobile programs—have become more noticeable due to the pandemic. Data showed that the average monthly amount of single loyalty program user spent on food orders in 2020 was almost double compared to a non-user. References: [link] [link] [link] [link] [link] [link].

Loyalty Program 221

Loyalty Program 2021 Mobile Ordering Customer Experience 221

Goliath Consulting

AUGUST 27, 2021

Cracker Barrel has introduced its mobile app that allows customers to pay for their meals ahead of time. 10 The Flippy Robot is attached to the kitchen hood in order for it to move around while still managing the grill and fryer. References: [link] Ibid [link] Ibid [link] [link] Davids, 2021.

Food 221

Food Kitchen Safety Mobile Ordering Food Order 221

Goliath Consulting

FEBRUARY 25, 2020

While Gen Z’s tastes and preferences are often lumped together with those of the millennials, there is no doubt that this generation wants food to reflect their values and innovations of recent times. Be open to change and innovation. It’s as Fogelson says, “Gen Z is really having a lot of fun with food” (14). So maybe we should, too.

Social Media 210

Social Media Consumer Goods Loyalty Program Customer Service 210

Lavu

JUNE 13, 2025

With cashless options such as credit cards, mobile payment apps, and contactless payments, customers can make quick and hassle-free payments, reducing wait times at the point of sale. In today’s fast-paced world, consumers appreciate the ease of using credit/debit cards, mobile wallets, or other digital payment options.

2025 78

2025 Cash Management Mobile Ordering Point of Sale 78

Goliath Consulting

APRIL 15, 2021

The benefits of having loyalty programs—particularly mobile programs—have become more noticeable due to the pandemic. Data showed that the average monthly amount of single loyalty program user spent on food orders in 2020 was almost double compared to a non-user. References: [link] [link] [link] [link] [link] [link].

Loyalty Program 195

Loyalty Program 2021 Mobile Ordering Customer Experience 195

Restaurant365

FEBRUARY 25, 2020

Fast casual restaurants, also known as fast food or quick service restaurants, involve ordering at a counter or doing some level of self-service. Cost of goods sold (CoGS) refers to the total cost of the inventory used to create food and beverage items during a specific period of time. Add Online Ordering to Your Restaurant.

Loyalty Program 183

Loyalty Program Point of Sale Fast Casual Online Ordering 183

Lavu

NOVEMBER 1, 2023

You need to invest in reliable and easy-to-use delivery platforms that work well with your restaurant’s ordering system. In this digital age, ordering and delivering food online is becoming highly popular, and if restaurants have their own delivery system, they can get in on that action.

Delivery 167

Delivery Online Ordering Food Mobile Ordering 167

7 Shifts

FEBRUARY 22, 2021

The software processes and tracks customer orders then distribute the rewards when a qualifying purchase is made. Consider developing a mobile app that customers can access to view loyalty program promotions and their purchase history. Staff can refer to this resource to learn the ropes or find responses to customer inquiries.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

Restaurant Engine

MAY 26, 2021

With this comes a focus on innovation and new technologies. Up until now it generally referred to gadgets. In today’s world, it refers to restaurants using robots to cook and prepare the food. In today’s world, it refers to restaurants using robots to cook and prepare the food. What is an Automated Kitchen? tweet this).

Kitchen Safety 105

Kitchen Safety Reference Customer Service Mobile Ordering 105

Qu

MARCH 12, 2025

Qu’s Winter Product Highlights offer diverse ordering options that bridge the physical and digital divide, including smarter drive-thru ordering, expanded online ordering (with curbside and tableside options), and more personalized kiosk ordering.

Tip Distribution 40

Tip Distribution Online Ordering Mobile Ordering Customer Service 40

Restaurant Clicks

DECEMBER 3, 2021

Bai Sushi is a casual and affordable 20-seat restaurant, offering innovative sushi and Japanese cooked dishes with a “new-wave” concept. Order Online. Order Online. Order Online. Order Online. 37-03 Broadway, Queens, NY 11103 Phone: 718-956-7445 Visit Website. Aji Sushi House. Sushi Yasaka. JJ’s Fusion.

Fast Casual 133

Fast Casual Fine Dining Online Ordering Seasonal Menu 133

The Restaurant Times

JANUARY 11, 2023

Automation is the key to unlocking greater productivity and innovation, freeing up humans to focus on higher-level work and creative endeavors. And automated order taking, well, it is going to be one of the top trends in the restaurant industry in 2023. . But why should you automate order taking when everything is working fine for you?

Ordering 52

Ordering Online Ordering Mobile Ordering Loyalty Program 52

The Food Corridor

MAY 10, 2021

It provides a hub of business innovation in the city by offering Pennsylvania food businesses affordable kitchen space in the pivotal early stages of their growth. Please refer to the How to Apply page for more information. Please refer to the How to Apply page for more information. A 25% match is required. Eastern time. .

Agriculture 98

Agriculture Food Kitchen Safety Education 98

Xtra Chef

SEPTEMBER 25, 2019

This may also be commonly referred to as machine learning, a branch or subset of artificial intelligence. This year, McDonalds acquired two companies, Dynamic Yield and Apprente , giving them the tools and the teams to to automate order taking while using data to make personalized suggestions based on the customer.

Technology 65

Technology 2019 Employee Relations Mobile Ordering 65

Open for Business

APRIL 9, 2024

For example, suppose your loyalty program offers extra rewards for ordering a combo or specific add-ons. Many restaurants build this type of loyalty rewards program into their mobile apps to easily track transactions and dollars spent. Refer to guests by name in your emails and provide recommendations tailored to their preferences.

Loyalty Program 78

Loyalty Program Social Media Email Marketing Point of Sale 78

The Restaurant Times

SEPTEMBER 2, 2020

Video marketing is an innovative form of engaging with customers. Google provides an exclusive mobile listing for restaurants known as ‘Local 3 Pack’ It has many benefits: If you provide a contact number in the GMB Listing, customers can directly call your restaurant. SMSs are also helpful for fulfilling delivery orders.

Marketing 52

Marketing Social Media Email Marketing Mobile Ordering 52

Gourmet Marketing

MAY 26, 2020

However, some states are finally lifting their stay at home orders, and travelers are slowly starting to think about travel again. Software company Canary Technologies recently launched an innovative new way to check-in hotel guests with Contactless Check-in. Many closed their doors or stayed open with little to no occupancy.

Hotels 54

Hotels Mobile Ordering Travel Seating 54

The Restaurant Times

MARCH 8, 2023

Fast food is fast because it cooks quickly, is easy to order, and requires little to no preparation time. Additionally, the constant need for innovation and menu customization is one of the main factors fueling the fast-casual restaurant industry’s expansion. Additionally, it frequently costs less than fast-casual eateries.

Fast Casual 52

Fast Casual Casual Food Fine Dining 52

The Restaurant Times

AUGUST 30, 2022

It allows you to manage sales, inventory, supply chain, production, orders, kitchen operations, staff, and customers with the help of a digital interface of the software. The hardware refers to all the devices required to capture data pertaining to sales, payment information, etc. How To Select The Best POS System For Your Restaurant.

POS 52

POS 2022 Point of Sale Mobile Ordering 52

The Restaurant Times

NOVEMBER 17, 2022

Floor layouts necessitate some innovation and research, as they must blend your vision for the café with the availability of the space. It can assist you in determining how to make the best use of your area while also developing pathways for easy consumer and staff mobility. Ordering station. Coffee bar. Waiting area.

Design 52

Design Café Customer Service Outdoor 52

ChefMod

MARCH 10, 2024

Manual tasks like paper-based ordering and invoice processing not only consume valuable time but also leave room for errors that can impact the bottom line. At ChefMod, we understand these pain points intimately, which is why we’ve developed innovative solutions to address them head-on. Is there a mobile app available?

Mobile Ordering 40

Mobile Ordering Pricing Customer Service Sourcing 40

Lavu

JULY 4, 2025

From self-order kiosks to real-time kitchen display systems, digital solutions are reshaping the way these restaurants operate. Here’s how technology is making it possible in 2025: Self-Service Kiosks : Reduce order wait times by 40%, shrink queues by 25–40%, and increase average check sizes by 30%. The impact?

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Modern Restaurant Management

DECEMBER 9, 2019

Please refer to the full list at the appendix below or the GCA’s official website. Operators who offer innovative benefits, like same-day pay, have an edge when it comes to finding and keeping restaurant staff. Rob shares our passion to evolve our world-class Order One platform while providing outstanding service to our clients.”

Online Ordering 419

Online Ordering Leadership Website Management Customer Experience 419

Modern Restaurant Management

NOVEMBER 1, 2024

Restaurants Order Up Tech, AI, and Dynamic Pricing As far as technology goes, 26 percent of respondents said they’d like to start using new tech to help run their business, which is up seven percentage points from last year. In any situation, responding directly and quickly is the best way to rebuild a customer relationship.

Point of Sale 221

Point of Sale 2024 Mobile Ordering Consumer Goods 221

Modern Restaurant Management

AUGUST 25, 2021

. “This year, in addition to our in-restaurant dining, we have leaned into digital ordering, third party delivery and packaging updates to serve our guests with greater convenience.” During the first two quarters of 2021, the brand’s systemwide sales increased by 68% from the first half of 2020.

Franchise 419

Franchise Franchising Customer Experience 2021 419

Modern Restaurant Management

JULY 20, 2021

Since this daypart has increased traffic during the pandemic, operators will need to innovate their food and beverage offerings to grow traffic. "Across "Quality, value, and innovation will always be relevant to the consumer, but we also need to recognize that in many ways the world has fundamentally changed."

2021 474

2021 Guest Recovery Online Ordering Point of Sale 474

Modern Restaurant Management

JANUARY 31, 2020

The weakest business categories varied by type and price point, and included stores selling mobile phones, shoes, and appliances. Delivery and To-Go orders are up 14 percent. While the Super Bowl is primed to be a big day for QSRs, it’s also an opportunity for fraudsters to take advantage of the surge in online orders.

2020 480

2020 Loyalty Program 2019 Point of Sale 480

Modern Restaurant Management

AUGUST 28, 2020

“Over the years, I have met countless people who have shared their deep love and gratitude for Tortas Frontera, many even routing their flights through O’Hare in order to enjoy their favorite torta,” said Chef Bayless. Consumers can order for delivery or pick-up through digital channels, or on-site using kiosks.

Allergens 364

Allergens Kitchen Safety Guest Recovery Customer Service 364

EATER

JULY 6, 2022

Those reports got a number of things wrong, starting with referring to the steer as a bull. (A The decision to weigh down the bed shaper in order to get better coverage at the bed edge was made by the farm crew themselves (including the apprentices), using their own resourcefulness to solve a problem,” Stone Barns said in a statement.

Agriculture 246

Agriculture Leadership Employee Relations Food Safety 246