Hospitality Innovation Mobile Ordering 
Modern Restaurant Management
DECEMBER 23, 2024
As we step into 2025, the restaurant, bar, and hospitality industries are experiencing transformative shifts driven by evolving consumer preferences, technological innovation, and economic dynamics. As we navigate these changes, one theme stands out: innovation.
Modern Restaurant Management
MAY 19, 2025
Twenty years ago, hospitality looked very different. Yet even then, operators were innovating—often quietly and creatively. Over the last two decades, I’ve worked alongside operators in just about every hospitality setting—independent cafés, high-end dining rooms, food halls, and regional chains.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Social Hospitality: Restaurants
AUGUST 13, 2020
The hospitality industry constantly changes and evolves in the face of new industry and consumer trends. Customer service is at the core of innovation and good business practices. Customer service is at the core of innovation and good business practices. Unique socio-economic shifts also dictate the course of the market.
Modern Restaurant Management
JULY 8, 2020
We were greeted by the manager of the restaurant and shared with him the concept of contactless dining, an experience where dine-in guests can view menus, order, and pay directly from their mobile phones. One would think mixing technology and hospitality is like mixing oil and water… it doesn’t work.
Modern Restaurant Management
DECEMBER 21, 2021
As we wrap up a year that brought more tremendous change to the hospitality industry, I like to look ahead and anticipate some of the opportunities and challenges we will see in 2022 (and beyond). With technology at their fingertips, hospitality operators will be able to bridge e-commerce with real commerce.
Modern Restaurant Management
FEBRUARY 4, 2020
” The space earned that moniker because staff used it to handle delivery orders from a multitude of online platforms. He also added a POS system and created a mobile-friendly website. That meant that orders came into the deli on about nine different tablets and a fax machine. For them, it had become a logistical nightmare.
Modern Restaurant Management
FEBRUARY 17, 2025
"These tariffs could deeply affect the food service and hospitality industries on both sides of the border," Alex Thalassinos, President of Silverware POS, one of the first tech providers dedicated to Canada’s hospitality industry, told Modern Restaurant Management (MRM) magazine. AI is also boosting staff productivity.
Expert insights. Personalized for you.
346 
Let's personalize your content