Modern Restaurant Management

MARCH 25, 2025

GMs are used to making the final call on scheduling, hiring, P&L, and guest experience. If an MUL has to be physically present in every store for things to run smoothly, they are falling short in their responsibility to develop capable GMs. They Struggle to Let Go of Control.

Coaching 322

Coaching Leadership Training Management 322

Modern Restaurant Management

OCTOBER 17, 2024

Doing so can help restaurant owners and operators present their business in the best light to insurers, while protecting their business from insurance claims, business interruption or even costly litigation. Safety training should take place upon hire for all new employees, but that should not be a one-time event.

Insurance 417

Insurance Kitchen Safety Food Safety Employee Relations 417

Modern Restaurant Management

NOVEMBER 24, 2020

With slow seasons also comes the need to navigate seasonal layoffs and the task of hiring all the best people back the next season. Hire the Right People. The cost of re-hiring even hourly employees is about $3,500 per employee on average, and that cost triples when you think about manager level roles or higher.

Cash Management 576

Cash Management Social Media Seasonal Menu Food Truck 576

Modern Restaurant Management

APRIL 30, 2020

This presents unique challenges to the industry as a whole, which has to up the ante on its overall safety and efficiency. Not only do restaurants need to change their service model from dine-in to take out and/or delivery, but they also need to hire more employees or contractors to meet the changing needs of the business.

Hiring 525

Hiring Restaurant Law Customer Service Communication 525

Modern Restaurant Management

MARCH 11, 2025

One of the easiest ways to reduce hiring friction is by streamlining the application and interview process. By embracing digital-first and flexible hiring solutions, restaurant owners and managers can improve candidate experience while filling roles faster. – Stewart McClintic, Co-Owner of HQ98.com,

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Culinary Cues

JULY 15, 2024

It is evident in the way customers are approached, employees interact, how staff members dress, the lack of attention paid to customer needs, the poor execution of cooking methods, the lack of attention to flavor and a haphazard approach to presentation of products, and the overwhelming disconnect between server and guest, cook and chef.

Leadership 472

Leadership Food Truck Employee Relations Training 472

Modern Restaurant Management

MAY 7, 2024

The tightening labor market of 2024 presents a complex set of challenges for business owners, from a shrinking labor force to the increasing prevalence of counteroffers. Be prepared for rising costs associated with hiring and retaining top talent, as well as the impact of economic changes on employee compensation and benefits.

Marketing 418

Marketing Recruiting 2050 2024 418

Culinary Cues

FEBRUARY 5, 2025

This is not the normal amount of angst that has been present for decades fickle customer tastes, rising cost of goods, changing demographics, or escalating rents; there are far deeper concerns that make everyone scratch their heads in wonder. Theres plenty of fear and loathing going on in the restaurant business. Where are the workers?

Fine Dining 242

Fine Dining Food Supply Customer Service Recruiting 242

Culinary Cues

MAY 5, 2021

The best managers, and the most effective chefs are the ones who hire competent people, train them, encourage them, and delegate what is best suited to their position. If the restaurant or hotel is open, then this level of management must be present to ensure adherence to standards and solve problems when they arise. Is this true?

Hotels 473

Hotels Employee Relations Coaching Training 473

Modern Restaurant Management

NOVEMBER 13, 2023

" I give a lot of keynote presentations to restaurant brands, and most of them are franchises. And I do occasionally get admonishments like the one above before my presentations.) "Scott, just to clarify, WE are not the employer. The franchisees are. They give them the tools. That may be about to change.

Franchise 520

Franchise Franchising Employee Relations Restaurant Law 520

Culinary Cues

OCTOBER 27, 2023

This involves, first and foremost, the decision regarding who to hire as chef and sous chef and the level of control this person will be given. The hiring process, specifically the vetting of candidates for the position is critical. Will the flavors and presentations of the food suffer?

Hiring 449

Hiring Training Pricing Presentation 449

Modern Restaurant Management

JUNE 7, 2021

Although not as great, the risk of surface transmissions is still present. As business increases, there will be new hires who are not familiar with these protocols. There are many new protocols and expectations, and many new hires are learning the business from scratch. In the U.S., only products found on the U.S.

Kitchen Safety 531

Kitchen Safety Customer Service Customer Experience Dine-in 531

Modern Restaurant Management

MAY 28, 2021

It’s often worth it to hire a marketing manager who knows how to strategize and build your brand by: Planning campaigns and specific messaging. In some cases, whoever you hire to take care of marketing could be an experienced photographer, themselves. Spearheading promotional events. Researching current marketing trends.

Social Media 546

Social Media Website Management Mobile Ordering Food Order 546

Modern Restaurant Management

JULY 23, 2024

According to new research , over half of managers noticed changes in the ages of the hourly workers they’re hiring in the past year, whether they’re hiring more minors, more employees 65+, or both.

Restaurant Law 508

Restaurant Law Employee Relations Kitchen Safety Customer Experience 508

Restaurant Engine

FEBRUARY 5, 2025

Plate presentation matters. Your success is also about presentation. You know that presentation inside your restaurant is key, but did you know its also key in the social stratosphere? tweet this) Thats why were looking at Instagram-worthy plate presentations and elevating your visual appeal for social media buzz.

Social Media 52

Social Media Presentation Website Management Customer Experience 52

Modern Restaurant Management

JULY 18, 2024

Leading by Example To avoid fostering a burnout environment in your restaurant, it is crucial to hire managers who are not only skilled in their tasks but also embody the qualities of a true leader. A growing restaurant staff leads to better service and an increase in sales.

Management 474

Management Management FOH BOH 474

Modern Restaurant Management

APRIL 4, 2025

Of course, you can’t control how people act these days, but you should try your best to hire people that want to work and take pride in doing a great service. When utilizing social media influencers (and even your standard customer), it’s important to present them with “Instagrammable” dishes.

Social Media 221

Social Media Customer Service Customer Experience Influencer 221

Culinary Cues

MARCH 10, 2022

If you doubt my belief – think about this: If a line cook calls out – we simply spread the work out among those who are present. The rhythm of the kitchen is closely tied to the work and efficiency that is present in the dish area. We grumble and curse, we step up the pace and show our anger on our face, but we get by.

Front of House 450

Front of House Back of House Uniforms Hiring 450

Culinary Cues

APRIL 23, 2023

Have you experienced the flavors and presentations of the items that may grace your menu? Can others depend on you to keep a level head? [] HAVE YOU EVER BUILT A BUDGET AND MANAGED IT EVERY DAY: Ah, yes, we love to cook and present beautiful plates of food. You are good at that, after all you have been cooking for 15years.

Seasonal Menu 520

Seasonal Menu Leadership Training Fine Dining 520

Modern Restaurant Management

APRIL 28, 2025

” One presents a clear case. The employee was terminated on [date] for violating this policy. See attached write-up from [manager name].” ” Boom! Now compare that to: “Employee stopped showing up. We assumed they quit.” One doesn’t.

Document 340

Document Coaching Audits Training 340

Modern Restaurant Management

NOVEMBER 15, 2021

Most notably, persistent hiring challenges, rising costs, and uncertain supply chains have made profitability more precarious. Many of these processes will remain even after the pandemic, presenting opportunities to deploy automation technologies to simplify front of house processes.

Training 489

Training Front of House Food Safety Back of House 489

EATER

MAY 21, 2025

My friend Max, a skilled cook who worked seasonal stints in kitchens from Germany to Antarctica, referred me to Camp Denali , a family-owned, off-grid wilderness lodge in Denali National Park, Alaska, where I was hired as a baker for the summer. Zoe Denenberg The author showing off her bake in the great outdoors.

Food 223

Food Compost Food Supply Travel 223

Modern Restaurant Management

APRIL 24, 2020

” will be ever-present. As you start to think about re-opening, hiring a commercial cleaning company or re-thinking your current cleaning contracts will be top of your list. As for the virus, this too shall pass, but it will leave behind an ongoing post-traumatic ordeal that many people will continue to struggle with.

Front of House 525

Front of House Customer Experience Back of House Dine-in 525

Modern Restaurant Management

SEPTEMBER 28, 2021

While the dining landscape presents abundant opportunities for entrepreneurs and restaurant brands looking to expand or open a new location, owners and operators are understandably cautious about making a significant new investment. Be selective about who you hire as a contractor to manage the buildout. A Win-Win-Win Scenario.

Dine-in 529

Dine-in Retail Consumer Goods Innovation 529

7 Shifts

JANUARY 26, 2022

Managing multiple staff members across multiple locations can present some common obstacles - particularly if the restaurant group operates in multiple states, if certain employees work at more than one location, or if there's a mismatch of labor technology. How do I hire for multiple locations? Frequently Asked Questions.

Management 459

Management Management Restaurant Law Hiring 459

Culinary Cues

JANUARY 8, 2021

With the increasing relevance of social media as the primary method of getting a restaurants message out – chefs who are social media savvy (astute at using Instagram, Facebook, Tik Tok, YouTube, and Twitter) will be at the top of the “hire” list for prominent restaurants. [] TEACHING/TRAINING. This is quite the package.

2021 474

2021 Social Media Kitchen Safety Restaurant Law 474

7 Shifts

DECEMBER 27, 2019

Hasty hiring is at the root of the problem. When you hire someone who doesn’t share your team’s values , no amount of training or tips will make them engaged in their work. You may think that hiring quickly can prevent a lapse in service. So what’s to blame for the high turnover?

Hiring 360

Hiring Front of House Customer Service Customer Experience 360

Open for Business

AUGUST 10, 2023

Knowing how to hire employees can make or break your restaurant. Whether you’re staffing a new restaurant, looking for seasonal employees , or streamlining your interview process, you always want to know the best way to hire restaurant employees. Knowing where to hire restaurant staff is half the battle.

Hiring 167

Hiring Recruiting Reference Website Management 167

Culinary Cues

MAY 8, 2023

It is very rare that any owner/operator demands a chef work that much, we just feel responsible and hate to ask our staff to work as hard as they do and not find the chef present to help, encourage, critique, and celebrate. Even though he or she may not actually cook each dish, it is the chef’s reputation that is presented to each guest.

Kitchen Safety 492

Kitchen Safety Food Safety Coaching Training 492

Modern Restaurant Management

DECEMBER 22, 2020

Though recovery may take time, a new report confirms the strength of entrepreneurialism and grit of small business owners, including restaurants, who remain optimistic that their businesses will overcome any present and future obstacle with the right resources and preparedness. Changing their hiring and recruiting processes (47 percent).

Small Business 449

Small Business Cash Management Webinar Recruiting 449

Culinary Cues

MARCH 15, 2021

The businesses that will hire your students need to be vested in your effort – this is how success is defined. Finally, schools will have a difficult time succeeding if they do not find ways to support the needs of the businesses that hire graduates. If not, how will you be able to create a clear career path for your graduates?

Education 587

Education Food Supply Communication Training 587

The Rail

APRIL 14, 2025

While excellent content marketing presents your restaurant as an authority, paid advertising efforts on Google and social media create focused traffic. Hiring and Training Employees for Business Growth Effective scaling of operations calls on a qualified and committed workforce.

Small Business 130

Small Business Cash Management Social Media Consumer Goods 130

Modern Restaurant Management

JANUARY 24, 2023

Claiming your online listings allows you to control your brand’s presentation on these sites. Optimize All Digital Assets Your brand presentation should be consistent across all online platforms. To do this, you should hire a dedicated social media manager responsible for creating your social image and monitoring trends.

Social Media 493

Social Media Website Management SEO Customer Experience 493

Culinary Cues

MAY 13, 2023

Want to learn about cold charcuterie, more about a full array of cheese, platter design and presentations, making centerpieces, buffet set-up, cold sauces and dressings, marination, and fermentation, etc.? Then the choice to work in hotels, resorts, and clubs is your best option.

Hotels 505

Hotels Point of Sale Cash Management Training 505

7 Shifts

MAY 10, 2021

Among the great insights Jensen brought were six red flags to avoids in the hiring process on both sides. Whether you're hiring, or you're a worker ready to go back to work, here are the six red flags that Cummings outlined in the episode. It's not enough to just go "Hey, hiring line cooks. Uninspired Job Posting. Reina (Form.

Hiring 370

Hiring Back of House Tip Distribution Insurance 370

7 Shifts

JANUARY 23, 2020

Educate yourself on costs, hiring, and the market you are in before taking the leap. Educate yourself on the staffing/employment trends and always be prepared to continually hire. Hiring/staffing ?? Stay true to your concept and hire people who share the same level of passion as yourself. Hiring the right people is key.

2020 335

2020 Hiring Cash Management Education 335

Hot Schedules

MAY 10, 2021

Seasonal Staff Playbook: Hiring, Training & Retaining Great Teams. PLAY #1: Hire Quality Seasonal Staff. Hiring quality seasonal staff should be at the top of the list because we all know your starting line-up can make or break the season. b3lineicon|b3icon-presentation|?|Presentation. Presentation.

Hiring 147

Hiring Training Mobile Ordering Coaching 147