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KITCHEN RESPECT

Culinary Cues

That they are to present themselves as ladies and gentlemen, serving ladies and gentlemen (The Ritz Carlton Credo). Employees must be properly trained and then given the responsibility and authority to make those decisions that fit their position. [] SERVE: Respect means that everyone involved in the restaurant is in the service business.

Training 351
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ALL HAIL DISHWASHERS

Culinary Cues

If you doubt my belief – think about this: If a line cook calls out – we simply spread the work out among those who are present. The rhythm of the kitchen is closely tied to the work and efficiency that is present in the dish area. We grumble and curse, we step up the pace and show our anger on our face, but we get by.

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DO IT RIGHT

Culinary Cues

This is a topic I have presented numerous times and it seems as though whenever I travel it rises to the top of my thinking. Make sure that every part of your system aligns with consistency: purchasing specs, production, flavor profile, presentation, and service. Hiring is not something to take lightly.

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How to Create an Effective Restaurant Onboarding Process

7 Shifts

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. The purpose of the onboarding process is to teach new hires how to do their jobs successfully, and to catch them up on the company's culture and procedures.

FOH 307
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IN CHALLENGING TIMES DON’T MAKE CLASSIC BUSINESS MISTAKES REMEMBER THE TOP ELEVEN

Culinary Cues

Is it ambience, music, plate presentations, great smells seeping out from the kitchen, the sound of frothing milk from the espresso machine, quality background music, fresh cut flowers, pots of herbs on the table, attractive logos and uniforms? BE PRESENT. YOU NEED TO BE PRESENT! All of this still counts!

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Streamlined Menus in the Onboarding Process

Culinary Digital

Simultaneously, servers presenting and describing the menu also benefit significantly. Furthermore, the streamlined menu promotes consistency in food preparation and presentation, a critical element in customer satisfaction and maintaining reputation.

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Questions in the Minds of Restaurant Job Applicants

Ken Burgin

Potential hires will be interested in knowing about shift patterns, peak service times, and how shifts are allocated among staff. What are the expectations for personal presentation and uniform? Understanding the expectations around dress and presentation can be a concern for someone new to the workforce.