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Restaurant Staff Training 101

7 Shifts

There was a time when 70% of F&B employees didn’t receive training for customer service. Without the right training, even the best menu or ambiance can fall short due to poor service, leading to dissatisfied customers and lost revenue. A well-structured restaurant training program will let you turn this around.

Training 195
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The Practicalities and Pleasures of Homemade Train Food

EATER

As a nonflier and a travel writer, I spend a lot of time on trains. Train food, Ive come to learn, is its own distinct and expansive category. But we bring our own food on the train because of cost, more than anything. But we bring our own food on the train because of cost, more than anything.

Training 276
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From Restaurant GM to Multi-Unit Leader: Why These Promotions Often Fail—and How to Fix It

Modern Restaurant Management

GMs are used to making the final call on scheduling, hiring, P&L, and guest experience. A great MUL must empower and influence their GMs rather than micromanage them. Most will flounder without mentorship, training, and structured support. MUL training should explore the following: Strategic thinking. The reality?

Coaching 322
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How 4 Restaurant Managers Hire, Train, and Retain

7 Shifts

As part of our Serving What's Next webinar series, four restaurant managers shared their approach to hiring, training, and retaining. She knows while it takes time to hire the right people, it ultimately leads to less turnover. Anytime we have to rush hire, we're setting everybody up for failure," says Piper.

Hiring 195
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WILL THE RESTAURANT EXPERIENCE BECOME IMPERSONAL

Culinary Cues

Jobs are posted, a few apply, many of the applicants dont show for an interview and others after being hired never return after the first week (or sometimes the first day). Wages have gone up still no one is biting. Where are the workers? Are we missing something here? Where theres a will there is a way.

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‘Influencer Network’ the FeedFeed Hit With Lawsuit Alleging Workplace Racism and Sexism

EATER

Your favorite food influencer has probably collaborated with the FeedFeed account, been featured on it, or promoted the hashtags in pursuit of a boost in followers and visibility. The FeedFeed describes itself as “the world’s largest crowdsourced publication,” and “the world’s largest epicurean social influencer network.”

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JBF Study: Independent Restaurants Are Actively Evolving

Modern Restaurant Management

We remain more committed than ever to supporting these vital businesses—the backbone of local economies and communities—by providing training and resources to build business resilience, as well as championing and spotlighting our industry across all our platforms.”

2024 252