Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. Modern menu boards. 40 percent stated a menu board that confirms their order as a top reason why they revisit a drive-thru.

2021 190

2021 Fast Casual Mobile Ordering Guest Recovery 190

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. Savvy operators will adapt their menu and model to accommodate more flexible ordering options – but with a renewed focus on the bottom line.

2024 190

2024 2023 Food Order 2013 190

Black Box Intelligence

JUNE 21, 2021

Data-driven decision making allows you to implement the best new services and menu items for your customers, attract and retain high-quality employees and make smarter decisions about your future direction. . Whether you have lagging beverage sales or poor guest reviews, it’s likely that a number of factors contribute to those numbers.

Guest Recovery 94

Guest Recovery Consumer Goods Customer Service Sourcing 94

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. 58 percent of consumers rate healthy options on menu as important, with families rating this the highest at 74 percent, followed by Millennials at 71 percent. Ordering preference is situational.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

Modern Restaurant Management

OCTOBER 4, 2021

According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Missing menu items are a deal breaker. Gaps in menu choices and ability to customize disappoint consumers. Gaps in menu choices and ability to customize disappoint consumers.

2021 171

2021 Fast Casual Mobile Ordering Social Media 171

The Restaurant Times

SEPTEMBER 16, 2021

Technology presents unique solutions for restaurants to differentiate themselves and for owners to run their businesses more efficiently. In turn, it leaves more time and energy to focus on delighting guests with delicious food and new memorable dining experiences, be they in-house or off-premise.

Technology 52

Technology Guest Recovery Front of House Point of Sale 52

The Restaurant Group

JULY 7, 2020

How will restaurants shift their labor models to follow state safety regulations, ensure social distancing, minimize contact, and support the changing tide of guest preferences? After all, people are an organization’s greatest asset – and the key to speeding recovery and emerging stronger from these uncertain times. Many even want to.

Guest Recovery 78

Guest Recovery Food Safety Fine Dining Management 78

7 Shifts

OCTOBER 15, 2020

According to 7shifts’ Restaurant Data Hub , New York restaurant sales recovery has been slower than the overall United States (and Canadian) average. We’re focusing on our guests’ safety, health and well-being. Using guest engagement platforms. to comply with new and changing regulations.

2020 285

2020 Restaurant Law Fine Dining Outdoor 285

Black Box Intelligence

SEPTEMBER 13, 2021

Understanding key restaurant calculations will help you assess your performance and plan your menu, labor needs, operating hours and marketing campaigns. To drive your growth rate higher, implement marketing and social media tactics that will help you win over new guests or find ways to get current guests to come in more frequently.

Guest Recovery 80

Guest Recovery Point of Sale 2021 Fast Casual 80

Goliath Consulting

DECEMBER 12, 2020

COVID-19 has been a powerful driving force for AI tech particularly in this industry, as stay-at-home orders, social distancing and other safety measures forced operators to rethink how they interact with their staff and guests. The upsurge and adoptions of other AI systems will increase as demand in touchless technology increases.

2021 167

2021 Kitchen Safety Food Safety Loyalty Program 167

Hot Schedules

APRIL 10, 2020

Being present in delivery partner marketplaces, having a functional website with online ordering, and a solid social media game are keys to success not only in the current situation but also with today’s consumer. Streamline your menu Consumers love choice and variety – this is until they are hit with an economic recession.

Food Safety 88

Food Safety Guest Recovery Employee Relations Social Media 88

The Restaurant Times

OCTOBER 29, 2020

“Smart operators have reduced the menu, making it much more focused, and reduced the complexity wherever possible,” says Raymond. . It is important to let the guests enjoy the experience, so among other things, the food presentation has to be amazing. ‘Add a surprise element to delight the guests. .’

Operations 40

Operations Kitchen Safety Guest Recovery Food Safety 40

Modern Restaurant Management

JULY 30, 2021

When life presents unexpected expenses, such as urgent car or home repairs, an emergency fund can help keep families afloat, and prevent them from taking on debt or missing payments. In addition to a bold brand and innovative menu with unique takes on Indian Street Food, Curry Up Now offers franchisees industry-leading unit economics.

Franchise 204

Franchise Franchising Fast Casual Point of Sale 204

Culinary Cues

JULY 22, 2021

Now, providing we don’t ignore the still looming dangers of Covid and the challenges of convincing 40% of the population to accept the vaccine, we might stand a chance of long-term recovery. The small stuff is what adds value to the guest experience. This is what will bring guests enthusiastically back to your dining room.

Guest Recovery 449

Guest Recovery Uniforms Point of Sale Customer Experience 449

EATER

DECEMBER 6, 2022

This is the year that a bakery — not a bakery-plus-restaurant, not a bakery with a savory menu too, just a damn good bakery — can feel revolutionary, even when sticking to the classics. With a menu of compelling bites like beef heart skewers and glistening ceviche, the city has embraced Amazonia as a nightlife destination in its own right.

2022 98

2022 Fine Dining Dine-in Food Truck 98

Modern Restaurant Management

AUGUST 16, 2021

restaurant recovery is underway, but it will take time for it to return to pre-pandemic levels fully,” said David Portalatin, NPD food industry advisor and author of Eating Patterns in America. The restaurant industry has made progress restaffing, but job recovery for the industry is lagging the overall economy. “The U.S.

2021 180

2021 Guest Recovery 2019 Loyalty Program 180

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

JUNE 24, 2020

” Traditionally, to enable delivery most sellers list their menu on food delivery platforms because the restaurant doesn’t have their own couriers. Moralejo and Skelton are both experienced leaders who will make an immediate impact in the recovery and acceleration of the business post crisis. 'Travel Safe' Tools.

Guest Recovery 216

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 216

Modern Restaurant Management

AUGUST 5, 2020

Its proprietary guest engagement solution, which is used by more than 600 restaurants throughout the U.S. and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. We are very pleased to welcome them to our TouchBistro family.”

Food Safety 211

Food Safety Mobile Ordering Online Ordering Kitchen Safety 211

Modern Restaurant Management

MAY 19, 2020

While many find hope for the industry as the country re-opens, the road to recovery is a very long and uncertain one. While the operational and financial impact of social distancing must be top of mind, nearly as important as what you do will be how you communicate these changes to your guests. Anticipation. Setting the Scene.

Guest Recovery 190

Guest Recovery Kitchen Safety Food Safety Email Marketing 190

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

2020 192

2020 Fast Casual Food Safety Guest Recovery 192

Black Box Intelligence

AUGUST 24, 2021

Short-staffing leads to dissatisfaction – of guests and employees. The impact of limited staffing is evident in guest sentiment data. Guest satisfaction with service speed is down 4.2%, with staffing being a common area of concern. Guest satisfaction with service speed is down 4.2%, with staffing being a common area of concern.

Guest Recovery 73

Guest Recovery Back of House Point of Sale Customer Service 73

Modern Restaurant Management

NOVEMBER 17, 2020

Among the highlights: Online Ordering sales of pizza (+9 percent), burgers (+10 percent), and fried chicken (+5 percent) were up from last year, but the largest trend in online ordering was sandwiches and wraps as guests give up on slapping bread together at home and restaurants pivot to menu items that travel well. Restaurant trends.

2020 161

2020 Mobile Ordering Online Ordering Merchandise 161

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. The companies will launch a two-way integration.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

SEPTEMBER 3, 2020

As much as complete closures and stay-at-home orders have harmed the restaurant industry, reopening has come with fits and starts, presenting a new litany of obstacles for dining establishments to overcome. Have clear signage, enforce the mandated health rules, and diligently track the number of guests inside of your facility at all times.

Fine Dining 201

Fine Dining Restaurant Law Food Truck Outdoor 201

Modern Restaurant Management

DECEMBER 31, 2020

Chinese American food presents an opportunity for reinvention, offering people the tastes they know and love but with a bit more transparency to ingredients and where they come from. – We’re excited to see more variety and specialization in Indian food, presenting a bounty of flavors and dishes from all over the country.

2021 204

2021 Hotels Airlines Guest Recovery 204

Modern Restaurant Management

OCTOBER 29, 2020

When we started Lunchbox 18 months ago, we wanted to help restaurants with a strong ethos and identity speak to their guests directly. Lunchbox also partnered with Beam Social Impact to make it easier for restaurants to increase social responsibility by easily facilitating nonprofit donations from guest orders.

Online Ordering 144

Online Ordering Customer Service Seasonal Menu Food Order 144

Modern Restaurant Management

FEBRUARY 14, 2020

” Throughout 2020, the culinary team at Walk-On’s will feature select burgers from the menu as the “Game On Burger.” Student volunteers support in a variety of hands-on roles that range from assisting chefs with the preparation of their dishes, to facilitating guest registration.

Back of House 132

Back of House Hotels Leadership Design 132

Modern Restaurant Management

AUGUST 28, 2020

KitchenAid brand presents "A Woman's Place," a documentary short, now streaming on Hulu, place clip at top. As part of the effort, KitchenAid is partnering with JBF to create more possibilities in the kitchen for culinary professionals as they face a difficult recovery. 'A Woman's Place' on Hulu.

Allergens 146

Allergens Kitchen Safety Guest Recovery Customer Service 146

Modern Restaurant Management

FEBRUARY 28, 2020

Guests may enjoy a variety of seating arrangements, two bars, as well as private cabanas and daybeds offering bottle service and other five-star experiences. With the ability to cover and heat all areas, AQUAlounge will ensure a comfortable guest experience while sipping cocktails, dining or relaxing on the water.

Coaching 168

Coaching Point of Sale Customer Experience Retail 168

Modern Restaurant Management

DECEMBER 4, 2020

” The Long Road to Recovery. Asia Center for Tourism and Hospitality Research, the road to recovery could still be a long one. “Restaurants should consider alternative ways of driving guests back to make up for the loss in gift card sales,” said Paytronix President and CEO Andrew Robbins.

Loyalty Program 146

Loyalty Program Fast Casual Online Ordering Consumer Goods 146

Modern Restaurant Management

APRIL 7, 2020

Tripadvisor launched the first of several initiatives to provide immediate economic support to our local communities, enabling diners and travelers to assist in the long term recovery of travel and hospitality businesses impacted by the COVID-19 pandemic. "Tripadvisor

Tip Distribution 171

Tip Distribution Healthcare Hospitality Food Supply 171

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Through a QR code, guests can easily scan the code and join the waitlist through Yelp. Pre-COVID, companies provided food to employees and guests for meetings, events, or as a perk.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

MARCH 1, 2022

We’ve noticed that the increase in basket size is partly due to more guests being on the same check and that, in fact, the share of single-party orders has declined.” And one in three consumers feel pressured to tip when presented with a tablet at a restaurant counter, which could indicate an area of vulnerability for brands.

Loyalty Program 184

Loyalty Program Mobile Ordering Download Food Order 184

Modern Restaurant Management

SEPTEMBER 23, 2020

OpenTable will recommend which actions restaurants can take like running a marketing campaign or managing guest reviews to help them grow their business. Customers will be able to order voter-registration forms directly from the menu at every Nando’s PERi-PERi in the United States. Serving Up a Side of Democracy.

Serving 207

Serving White Paper Food Recycling 207

EATER

JANUARY 18, 2022

What: Mexico’s Silicon Valley and the proud home of tequila, birria, mariachis, and Mexican rodeo, the Jaliscan capital is driven by young, spirited entrepreneurs who link the city’s past and present. And for dinner, goat curry or a nouveau tasting menu, followed by Cuban cigars and aged rhum agricole. Nantes, France.

2022 107

2022 Fine Dining Tourism Food Truck 107

Modern Restaurant Management

JUNE 8, 2020

In this edition of MRM News Bites, we feature the latest on PPP loans and newest tech and products to help restaurants on the road to recovery. Recovery Roadmap. Southern Glazer’s Wine & Spirit s is offering a Hospitality Industry Recovery Strategy Roadmap for on-premise businesses. PPP Goes Flexible.

Guest Recovery 155

Guest Recovery Food Safety Employee Relations Mobile Ordering 155