Modern Restaurant Management

MAY 27, 2020

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

APRIL 15, 2020

As more restaurants focus their undivided attention on their off-premise offerings and guests adapt their consumption to this new environment, plus some of the government relief measures take effect, some small improvements may lie ahead.” Consumers are still very willing to get mobile and visit your stores for pick-up.

2020 491

2020 Point of Sale Fast Casual Online Ordering 491

Modern Restaurant Management

SEPTEMBER 15, 2020

“Without assistance at all levels of government, many of these businesses will be forced to close their doors. Laws governing alcohol consumption must always be observed, and hospitality businesses must remain informed of current rules and regulations. Unfortunately, many already have.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. NCR Corporation added technology that builds diners’ confidence by empowering them to both order and pay via their own mobile device.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

Modern Restaurant Management

MAY 12, 2020

The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business. "Even with government loans, restaurants will still struggle to pay past due invoices, rent, and other expenses. Dunkin' Sustainability.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

MARCH 16, 2020

17 percent said they were just avoiding dining-in (opting to pick-up or have food delivered), with 10 percent appearing to lean toward Ordering for Pickup only. Rakuten Ready’s ROI Study found that most consumers thought ordering in person or using the drive-thru would be fastest. Faster than order in person at Taco Bell.

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

Modern Restaurant Management

AUGUST 19, 2020

In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. Orders can also be made at the plaza within the complex, using QR codes placed on outdoor tables. OhWaiter Debuts.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Modern Restaurant Management

DECEMBER 16, 2019

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the great gift of a restaurant gift card, learning about event professionals, top QSR traffic and digital ordering strategies. When they do use them, more than a third (35 percent) say they will splurge and order more expensive items than usual.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Modern Restaurant Management

SEPTEMBER 15, 2021

78 percent of Canadians have ordered delivery within six months prior to the survey. 78 percent of Canadians have ordered delivery within six months prior to the survey. Quebec ordered delivery the most, with 84 percent saying they had ordered within the last six months. Delivering Excellence. ” Supporting Local.

2021 447

2021 Retail Online Ordering Loyalty Program 447

The Restaurant Times

OCTOBER 29, 2021

Sustainability is a concept that has gained popularity everywhere, including in the restaurant industry. When it comes to food trucks, a lack of sustainability can give rise to multiple problems. For a mobile business like food trucks catering to multiple locations, it is relatively harder to keep everything clean and be eco-friendly.

Food Truck 97

Food Truck Sustainability 2021 Food 97

Focus POS

JUNE 9, 2020

Over the past decade there has been a rise in popularity of mobile devices in consumers’ everyday lives. From mp3 players and mobile phones, to laptops and tablets there is no doubt these devices have led a technology evolution. . Online and Digital Ordering . Many operations have been using these solutions for years.

POS 151

POS Mobile Ordering Online Ordering Download 151

Lavu

JUNE 13, 2025

With cashless options such as credit cards, mobile payment apps, and contactless payments, customers can make quick and hassle-free payments, reducing wait times at the point of sale. From a sustainability standpoint, cashless payments also offer environmental benefits by reducing the reliance on paper and coin currency.

2025 78

2025 Cash Management Mobile Ordering Point of Sale 78

Perfect Daily Grind

JUNE 13, 2025

London, UK) Tue, 10 Jun – China’s Cotti Coffee signs MoU with Rwandan government to boost production and exports. Roaster co-working hubs in Lviv and petrol station networks sustained specialty growth amid conflict. It also launches enhanced mobile app features and a Summer anniversary campaign ahead of 35 new stores this year.

2025 91

2025 Point of Sale Café 2024 91

The Rail

APRIL 25, 2023

Integration of virtual assistants and chatbots for customer service : With the rise of chatbot technology , virtual assistants can be used to provide customers with real-time delivery updates, answer frequently asked questions, and even take orders. This can help restaurants reduce their workload and improve customer satisfaction.

2023 147

2023 Delivery Management Management 147

Perfect Daily Grind

MAY 13, 2022

Throughout May, the campaign will raise awareness surrounding economic equity and sustainability in food supply chains, including coffee. Businesses and workplaces can purchase bulk orders through UCC Direct. The new platform also includes low minimum order quantities for smaller businesses. Fri, 13 May.

2022 159

2022 Webinar 2025 Compost 159

Perfect Daily Grind

APRIL 8, 2022

In 2021, WCR partnered with 241 companies and individuals to establish sustainable coffee programmes in 9 origin countries. The ICA has been revised to improve international co-operation across the supply chain, with a focus on sustainability and the livelihoods of producers. Mobile ordering app Orda partners with DoorDash.

Pricing 159

Pricing 2022 2021 Recycling 159

Modern Restaurant Management

NOVEMBER 5, 2019

During that period, McDonald's also undertook several "velocity growth accelerators," including (1) an Experience of the Future layout, which features a combination of ordering flexibility, customer experience, and a more streamlined menu; (2) mobile ordering and payments; and (3) delivery alternatives. "When

Waste 253

Waste Food Leadership Customer Service 253

Modern Restaurant Management

MARCH 11, 2025

While the ways we order and dine may have changed, the reasons people choose a restaurant haven’t. Whether it’s speeding up order times, improving inventory management, or boosting loyalty programs, every tool should serve a purpose. These core elements never go out of style. Aligning tech with business goals is a must.

Loyalty Program 471

Loyalty Program Mobile Ordering Customer Experience Online Ordering 471

Lavu

NOVEMBER 11, 2019

In the early ’90s, the government stopped paying out welfare in checks that could be cashed out, opting for electronic transfers that distributed debit cards to recipients instead. The Melt even went a step further, debuting with online, mobile, and QR-code ordering. Going cashless is the future of business transactions.

Cash Management 101

Cash Management Point of Sale Fast Casual Café 101

The Food Corridor

MAY 10, 2021

Each year the federal government hands out millions in grants to organizations that can show that the money will be put to good use. . If you’re wondering if your shared kitchen project would be eligible for funding, there’s a ton of information on the government website. Inspirational Shared Kitchen Projects Already Funded.

Agriculture 98

Agriculture Food Kitchen Safety Education 98

Modern Restaurant Management

JULY 7, 2020

The jobs numbers released last week reinforced that PPP is working by keeping employees on payroll and sustaining millions of small businesses through this time.” The program leverages the myDinova app, network of 20,000+ restaurants, data infrastructure and corporate and government partnerships to communicate and set expectations.

Mobile Ordering 481

Mobile Ordering Restaurant Law Seating Customer Service 481

Apicbase

FEBRUARY 29, 2024

71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. Restaurant365 , 2024) Government data confirms that restaurant menu inflation is slowing down. Touchbistro , 2024) 83% of restaurants accept mobile wallets as payment methods in addition to cash and cards.

2024 52

2024 Operations 2023 Loyalty Program 52

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Customers order online on food delivery apps (such as Grubhub, Doordash, etc.) They are also able to offer orders for pick-up from their physical location. Therefore, they operate behind the scenes and out of sight.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

JULY 27, 2020

Additionally, YEA finds slower, but still consistent changes in consumers getting back to pre-pandemic activities, as well as sustained interest in supporting Black-owned businesses. YEA reflects data from millions of local businesses and tens of millions of users on Yelp’s platform measuring U.S. “As U.S.

Franchising 443

Franchising Franchise Mobile Ordering Kitchen Safety 443

Modern Restaurant Management

DECEMBER 9, 2019

Taylor brings deep experience in restaurant off-premise ordering and extensive executive leadership experience in both startup and growth-oriented businesses. As Co-founder and CEO of Splick-it, Taylor grew the company from inception to an industry leader that processed more than $1billion of off-premise restaurant orders.

Online Ordering 419

Online Ordering Leadership Website Management Food Order 419

Modern Restaurant Management

JANUARY 31, 2020

The weakest business categories varied by type and price point, and included stores selling mobile phones, shoes, and appliances. Delivery and To-Go orders are up 14 percent. While the Super Bowl is primed to be a big day for QSRs, it’s also an opportunity for fraudsters to take advantage of the surge in online orders.

2020 480

2020 Loyalty Program 2019 Point of Sale 480

Modern Restaurant Management

JUNE 3, 2021

Throughout subsequent waves of the pandemic, the reports explored the growth of off-premise strategies including the spike in mobile apps and, more recently, captured softening safety concerns among consumers when they began favoring shorter wait times over safety protocols. Order accuracy and speed top list of what consumers want.

2021 474

2021 Fast Casual Mobile Ordering Guest Recovery 474

Modern Restaurant Management

OCTOBER 4, 2021

The new report captures a steady rise in mobile ordering, reinforcing the critical importance of mobile initiatives for restaurant brands. According to the data, consumers deleted restaurant apps if menu items were missing or if there was limited ability to customize orders. Mobile orders are on the rise.

2021 426

2021 Fast Casual Mobile Ordering Social Media 426

Modern Restaurant Management

OCTOBER 8, 2020

Staff are able to shift to front of the house roles where needs have increased for customer service-oriented activities like heavier and regular cleaning regimes, delivery and takeout order fulfillment, and outdoor ordering and hosting. Lemonade Restaurants opened its first ghost kitchen for delivery and pick up orders only.

Kitchen Safety 386

Kitchen Safety Online Ordering Food Safety Point of Sale 386

Modern Restaurant Management

JUNE 19, 2020

“With Relish’s delivery options, our employees can order and enjoy food from restaurants they love without leaving the building. Plus, Relish gives restaurants more of the high-value orders they love from ezCater.” xtraCHEF’s mobile app (available on iPhone and Android devices),?as immediately?begin

Food Safety 362

Food Safety Customer Experience Employee Relations Website Management 362

Modern Restaurant Management

MARCH 1, 2022

In short, consumers are ordering more food, and for larger parties. We’ve noticed that the increase in basket size is partly due to more guests being on the same check and that, in fact, the share of single-party orders has declined.” percent compared to 2019. Compare that to average net price, which was up 7.5

Loyalty Program 458

Loyalty Program Mobile Ordering Download Food Order 458

Modern Restaurant Management

SEPTEMBER 14, 2021

That August, the James Beard Awards announced an audit of policies and procedures, which was conducted by various stakeholders, including subcommittee members, the Awards committee, James Beard Foundation staff, and consulting firms specializing in equity, justice, sustainability, and awards protocols and processes. Leading a Fair Kitchen.

Food 433

Food Tip Distribution Guest Recovery Food Safety 433

Lavu

SEPTEMBER 29, 2023

Additionally, the enhanced unemployment benefits provided by the government during the pandemic have made it financially feasible for some workers to stay unemployed instead of searching for a job in the restaurant industry. The system can also automatically send orders to the kitchen or bar, eliminating the need for manual communication.

Loyalty Program 167

Loyalty Program Front of House Customer Service Mobile Ordering 167

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. Online ordering will continue to have a profound effect on the industry in 2020, but the power dynamics will change. Ray Reddy, CEO and co-founder of mobile pickup app Ritual.

2020 345

2020 Kitchen Safety Consumer Goods Food Safety 345

The Restaurant Times

JANUARY 11, 2022

In addition, new technology and service elements like mobile and online ordering applications, home delivery, curbside pickup, call-ahead ordering, meal kits, outdoor eating, and the use of QR codes were being incorporated into the dining experience. . June: Inviting Sustainability. (i) Source: ET Hospitality.

2021 52

2021 Kitchen Safety Food Safety Mobile Ordering 52

Modern Restaurant Management

JUNE 18, 2020

As stay at home orders are lifted, consumers will begin visiting restaurants and businesses locally while practicing social distancing. There remains a high uptake of food delivery across the four states, with 67 percent of consumers having ordered take-out/delivery of food in the last two weeks, and 14 percent a delivery with alcohol.

2020 461

2020 Guest Recovery Kitchen Safety Online Ordering 461

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. The funding will be used to help more restaurants transition to online ordering during the COVID-19 pandemic and beyond. Ordermark Raises $120M in Series C Funding.

Online Ordering 359

Online Ordering Customer Service Food Order Customer Experience 359