Modern Restaurant Management

DECEMBER 31, 2024

2025 Cocktail/Beverage Trends Ingredients on the Rise Super Juice Acid correction is a technique that allows bartenders to sustainably mimic flavors not locally available, such as using acid-corrected local citruses in Roatán in the Caribbean to replace lemons in cocktails.

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2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

APRIL 9, 2025

Finding the right franchisees : It's crucial to find franchisees who are passionate about our brand and committed to following the systems that have made your brand successful. What makes Pancheros scalable and franchisable and what do you look for in franchise partners?

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Franchise Franchising Loyalty Program Training 221

Modern Restaurant Management

JANUARY 2, 2025

AI: Optimizing Operations and Enhancing Customer Experience Artificial intelligence is increasingly finding its way into pizzeria operations, and 2025 will be a year of experimentation and testing for many brands. On the development side, AI systems are helping pizzerias attract the right franchise partners.

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2025 Online Ordering Franchise Franchising 251

Modern Restaurant Management

MAY 14, 2021

Try searching online for a food bank near you and contact them to see how you might be able to partner. Businesses can post their surplus food, and an algorithm determines which local food pantry works the best, who then comes and picks up the food. Knowing where to start, and lack of time sometimes deters people from taking this step.

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Waste Compost Recycling Food 527

EATER

MAY 14, 2025

Size of restaurant in 2020: 850 square feet, 24 seats (20 dining room, 4 bar) Size of restaurant now: 4,700 square feet, 56 seats (48 dining room, 6 bar, 2 ADA bar) On finding a space We didnt think we needed over 4,500 square feet. This send is the second of a four-part series on restaurant growth, presented by Square.

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Seating Dine-in Outdoor Beverage 244

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. "In addition to providing an essential service for so many people, local restaurants also deliver welcome comfort and variety to people across the country," said Louis Gump, senior vice president, Cox Media. "Local

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Online Ordering Back of House Small Business Customer Service 530

Modern Restaurant Management

MAY 20, 2020

Additionally, are there culinary schools or institutes in your local area? My first business was running a Thai restaurant while in college with a couple of friends, so seeing how hard the restaurant industry has been hit by COVID-19 recently hits close to home. Many restaurants are experiencing a truly strange predicament.

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Hiring Reference Advertising Management 563

Modern Restaurant Management

AUGUST 16, 2022

There is a continued need to persist and find new ways to tackle the challenges facing businesses, and this is especially important to me as I lead my own company. In those early days, I used my own car, a 1992 Chevy S10 Blazer, to distribute my beers to local pubs and restaurants. Are my businesses back to normal? Yes and no.

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Delivery 2002 Consumer Goods Food Order 493

ChowNow

JANUARY 23, 2025

If partnering with other businesses, be sure they also share the content you make for the event. Has your restaurant hit a plateau? Are your regulars ordering the same drink and entree every time they come in? Does the energy feel flat, and the customers look bored. Maybe hosting an event could pump some new life into your restaurant.

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Events Seasonal Menu Social Media Customer Experience 195

Modern Restaurant Management

APRIL 2, 2025

More recently, the impact oftariff-driven trade turbulence is finding its way into the financial statements of businesses across industries, creating something of a Rubik’s cube for supply chain management. Increasing the number of supply partners or product options adds complexity to logistics, inventory management, and compliance.

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Supplies Inventory Sourcing Operations 251

Modern Restaurant Management

APRIL 27, 2020

“By combining this guidance with a restaurant’s existing policies gleaned from the FDA Food Code, ServSafe training, and recommendations from local health officials, they can help secure a safe opening,” said Sherman Brown, executive vice president, training and certification. Download the full guidance, here.

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Food Safety Document Guest Recovery Download 578

Modern Restaurant Management

FEBRUARY 19, 2025

For a deeper dive into this trend, Modern Restaurant Management (MRM) magazine spoke with the David Shove-Brown and David Tracz, Partners and Co-Founders of //3877. Owners and operators continue to adapt to the shifting landscape by evolving their concepts, responding to customer preferences, and finding creative ways to stay competitive.

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Fast Casual Customer Experience Design Casual 221

Modern Restaurant Management

JANUARY 16, 2025

The rest goes to feeding local consumers and livestock or turning them into biofuels. Here are some key strategies you and your target food delivery partners can be using to create a more sustainable future. Finding ways to align inventory management with more environmentally friendly packaging helps reduce such waste.

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Sustainability Delivery Recycling Food 221

Modern Restaurant Management

JULY 20, 2022

Local search has had a big moment during the pandemic, and now as inflation surges and inventory challenges mark the latest hurdle, I think that moment is here to stay. consumers have used the internet to find information about local businesses more than once a week. Local Search Done Right.

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Advertising Consumer Goods Transportation Retail 474

ChowNow

FEBRUARY 28, 2025

The next step to optimizing your online presence is to take advantage of SEO so more customers find you. Leverage Local SEO to Get Found Local SEO (search engine optimization) is how customers in your local area find you online. Here are two ways to make a big impact on your local SEO.

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2025 Email Marketing Social Media Loyalty Program 195

Modern Restaurant Management

NOVEMBER 4, 2024

Loyalty programs are the secret sauce for keeping customers hooked, whether you're a cozy corner café or a massive restaurant chain. It's not just about making customers come back — loyalty programs boost revenue, offer valuable insights about your diners, and give you that extra edge in today’s super-competitive market.

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Loyalty Program Social Media Small Business Customer Experience 221

ChowNow

MAY 27, 2025

Known for their health-conscious menu and convenient prepared meal options, the restaurant has built a loyal following of locals looking for food that fits into their busy lives. By partnering with ChowNow, Healthy Balance Meals saves over $13,000 annually in commission fees while gaining full control over their online ordering experience.

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Online Ordering Mobile Ordering Loyalty Program Customer Experience 195

ChowNow

MAY 30, 2025

When business slows down, its easy to blame the season, the weather, or people not going out like they used to, but sometimes all customers need is a good reminder or the right reason to show up again. If youre looking for restaurant promotion ideas, youre in the right place. Encouraging repeat visits from loyal customers?

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Ordering Loyalty Program Social Media Email Marketing 195

Modern Restaurant Management

JUNE 3, 2025

For single-unit or independent restaurants, word-of-mouth and local community engagement often offer the best return on investment. A focus on social media marketing, building relationships with loyal customers, and running local promotions can go a long way. In what ways should restaurants be tapping into AI for marketing?

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Marketing Loyalty Program Email Marketing Customer Experience 221

Modern Restaurant Management

APRIL 9, 2025

The beauty of franchising is that it empowers entrepreneurs with a proven system while allowing for local ownership and community engagement. For more than two decades Sam Ballas, Founder of East Coast Wings + Grill, has focused on brand building in a smart and sustainable manner. The key is using technology to work smarter, not harder.

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Loyalty Program Franchise Franchising Fast Casual 251

Modern Restaurant Management

AUGUST 6, 2020

After speaking with some of our partners in the industry on how they toe the line between investing in innovation and cutting costs during this time, we found five things restaurant owners can do to boost profits and stay open beyond the COVID shutdown. For instance, a spot that usually serves tourists may need to adapt to a more local crowd.

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Front of House Inventory Food Safety Social Media 531

Modern Restaurant Management

AUGUST 2, 2021

percent of restaurants said they would not have been able to stay in business without partnering with third-party delivery apps during the pandemic. Often times, restaurants partner with multiple third-party delivery providers to allow consumers to choose the platform of their choice. And according to Raydiant, 37.5

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Delivery Consumer Goods Food Order Customer Service 531

ChowNow

FEBRUARY 21, 2025

Print a reminder on receipts and takeout packaging: A simple line like Ordering direct is the best way to support local restaurants! Print a reminder on receipts and takeout packaging: A simple line like Ordering direct is the best way to support local restaurants! can be an eye-opener for customers.

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Ordering Email Marketing Online Ordering Social Media 195

ChowNow

MARCH 21, 2025

Lets get started and find your target audience. Occupation: Are your guests office workers looking for quick lunch options or locals enjoying a relaxed meal? Consider whether your business benefits from steady local traffic, relies on seasonal tourism, or serves commuters passing through. What Is a Restaurant Target Market?

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

Modern Restaurant Management

AUGUST 19, 2020

Restaurants have been quick to adapt to the changing COVID-19 environment by implementing systems that offer curbside pickup and delivery while aggressively marketing their local takeout and outdoor dining options. They sold wine bottles where possible and cocktails to go, a concept that was, until now, illegal in most states.

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Cash Management Point of Sale Consumer Goods Small Business 572

ChowNow

FEBRUARY 12, 2025

Well show you how to leverage: Your local restaurant scene Your restaurants brand Your digital assets The community around you Then, reveal how to measure your marketing efforts so you can continuously refine your strategy and strengthen your connection with customers. Thats why a strong marketing strategy is the key to staying ahead.

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2025 Marketing Email Marketing Operations 195

Modern Restaurant Management

DECEMBER 18, 2024

This is where we are heading, and I expect to hear lots of chatter about how AI, automation, and analytics partners can support restaurants on this journey to realize quicker time to value. For the first part, click here and for the second part, click here. Data, Data, Data.

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2025 Loyalty Program Social Media Fast Casual 419

Modern Restaurant Management

OCTOBER 12, 2022

It brings out the child-like playfulness, creativity, and spirited excitement in just about everyone. As a restaurant, you’ve got the opportunity to feed into that joyful excitement with special events for the season, so grab the chance before the winter holidays takeover! It isn’t a party until there’s a crowd! Incentivize.

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Advertising Social Media Food Truck Seasonal Menu 491

EATER

MAY 27, 2025

Its a convergence of the parasocial relationships that the creator ecosystem fosters and the growing desire to find new ways to make friends and it says a lot about how and why people travel today. Anela Malik leads a tour in Chefchaouen, Morocco. Now theyre asking fans to follow them on global culinary tours. Lets say 40s and up.

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Food Travel Social Media 2023 249

Modern Restaurant Management

APRIL 25, 2025

The fintech startup focused on providing private credit to brick-and-mortar concepts, at scale has seen a 16-percent growth in revenue year over year on their fast casual concept partners. Nowadays, you're just as likely to find a Sweetgreen in a Midwest suburb – like Fishers, Indiana – as you are to find one in Midtown NYC.

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Fast Casual Casual Retail Food Supply 221

Modern Restaurant Management

MAY 6, 2020

Continue to pay attention to distributor delivery days and times : Currently, most distributors are letting the local distribution centers make the calls on delivery days and times. If you are not receiving these updates, call your distribution partners to find out if they have made any changes that might impact your business and orders.

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Supplies Guest Recovery Food Supply Communication 414

Modern Restaurant Management

SEPTEMBER 3, 2024

When restaurants find their perfect blend of tools, they can transform challenges into opportunities for growth and innovation. By focusing on key technologies like point-of-sale (POS) systems, local dining businesses can maximize their investments and position themselves for success in a digital-driven industry.

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Loyalty Program POS Online Ordering Customer Experience 458

Modern Restaurant Management

APRIL 9, 2020

Founder and CEO Ross Franklin attributes the sudden spike to the recent stock market collapse, believing people are seeking more stable, long-term investments, and finding a solution in crowdfunding campaigns. We’ve been servicing customers, celebrities, sports teams and high-end hotels locally, as well as across the U.S.

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Modern Restaurant Management

JANUARY 3, 2024

Let’s look at some of them: relaxing with a cup of coffee ordering food home strolling with a drink in the park holding a meeting hanging out with friends in the evening going to a concert taking photos for social media. A social media presentation is crucial. A social media presentation is crucial. Let’s look at two examples.

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2024 Social Media Customer Experience Events 520

Modern Restaurant Management

DECEMBER 8, 2020

Now, one could quickly search for local restaurants, view their menus, and order and pay online. But they soon realized a more expedient way to close the menu gap—simply add non-partner restaurant menus to their platforms without the restaurants’ permission. So, is menu scraping legal? But it also added an extra step.

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Delivery Menu Mobile Ordering Online Ordering 492

Modern Restaurant Management

JULY 19, 2021

Labor markets were tight in the years prior to the pandemic, with nearly a million restaurant and hospitality jobs going unfilled as recently as 2019 , when Forbes sounded the alarm that “the ultimate service industry is experiencing epic problems in finding people to work.”

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Guest Recovery Recruiting Front of House Customer Service 508

Modern Restaurant Management

MAY 15, 2023

Create or enhance your website and make sure you offer an “order online” option that is easy to find. Mobile apps improve order customization and customer autonomy over the ordering process while also increasing overall brand awareness and local restaurant perception. Consumers crave convenience.

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Customer Experience Delivery Loyalty Program Mobile Ordering 493