Modern Restaurant Management

AUGUST 25, 2022

Though much ink has been spilled over the difficult hurdles restaurants survived — and thrived — through, it’s also important to highlight the positive changes that are transforming the industry, and that includes technology. Technology, Then and Now.

Technology 189

Technology Mobile Ordering Social Media Customer Experience 189

Modern Restaurant Management

DECEMBER 21, 2021

As we wrap up a year that brought more tremendous change to the hospitality industry, I like to look ahead and anticipate some of the opportunities and challenges we will see in 2022 (and beyond). The pandemic has forever upended restaurants, wineries, breweries, entertainment venues, businesses that had been reluctant to embrace technology.

2022 197

2022 Hospitality Brewery Mobile Ordering 197

Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Finding the balance between innovation and tradition is the secret recipe for enduring success in the evolving dining industry.

2024 189

2024 Customer Experience Compost Loyalty Program 189

Modern Restaurant Management

JUNE 8, 2021

While the law marks one of the most important victories for the rights of those with disabilities, much more can be done to accommodate this community with its ever-evolving needs, including utilizing advanced technology. Now, it is up to restaurants to embrace this technology and help build a more inclusive future. billion in 2027.

Technology 224

Technology Innovation Restaurant Law Customer Service 224

Modern Restaurant Management

NOVEMBER 17, 2020

In this week's episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia speaks with Dirk Izzo , SVP at NCR Hospitality, about the intersection of hospitality and technology. To listen, click here.

Technology 180

Technology Hospitality Innovation Serving 180

Modern Restaurant Management

APRIL 22, 2022

In the hospitality industry, QR codes are currently all the rage as they are practically e-commerce payments. Different innovative payment methods are being leveraged to increase food services efficiency in fast-food joints to fine dining. Voice Ordering to Ease Restaurant Interactions.

Technology 197

Technology Mobile Ordering Customer Service Food Order 197

Modern Restaurant Management

DECEMBER 12, 2023

With the hospitality staffing shortage on the rise, those in the automation industry have identified opportunities. A New Leap in Technology In recent years, robotic technology in the restaurant industry has experienced rapid growth, and this trend is set to continue. Even today, the latest data from the U.S.

2024 203

2024 Customer Service Customer Experience Social Media 203

Modern Restaurant Management

APRIL 1, 2020

Although we are not having guests eat in our dining rooms, Teriyaki Madness is utilizing technology to combat the fallout through an emphasis on pickup and delivery, innovative curbside service and social media promotions across its website and mobile app.

Technology 189

Technology Healthcare Social Media Mobile Ordering 189

Modern Restaurant Management

APRIL 9, 2024

Despite this optimism, less than one-third of operators currently utilize AI indicating untapped potential for technological integration within the industry. More than half of respondents (54 percent) expressed optimism about the positive impact of AI in the restaurant industry, according to a survey from Slang.ai. A promising 71.6

Customer Experience 192

Customer Experience Customer Service Technology Inventory 192

Modern Restaurant Management

MARCH 14, 2024

This renaissance, characterized by a blend of tradition with technology, is reshaping the essence of wine selection, moving away from the notion that tech seeks to replace tradition. This shift from traditional expertise to technological innovation in wine selection is reflective of a broader transformation within event planning.

Events 189

Events Innovation Customer Experience Technology 189

Bizimply

NOVEMBER 22, 2021

We are delighted to be shortlisted for the Technology Workforce Management Award! The shortlist for the 2021 Supplier Awards organised by The Caterer has been revealed, recognising excellence and innovation in food, drink, and equipment products within the hospitality sector.

Technology 96

Technology Management Management Catering 96

Social Hospitality

SEPTEMBER 27, 2018

Modern technologies change the world as we know it. New restaurant technology changes the game for operators and consumers alike. What emerging and innovative technologies are changing the restaurant industry? The technology already exists, and one of the more prominent purveyors is Honeygrow. Advanced Robotics.

Take-out 186

Take-out Technology Mobile Ordering Customer Experience 186

Future Food

DECEMBER 5, 2019

Trends that will shape the future of your food and hospitality projects for 2020. However, food and service will always be at the heart of hospitality. This space is receiving enormous focus & financial commitment in the field of continuous product development & innovation. The ‘whole experience’ is what matters.

Hospitality 145

Hospitality 2020 Food Point of Sale 145

SpotOn

MAY 3, 2024

Burma Restaurants, Columbia Hospitality Inc., Brands, Zaxby's (2023 Attendees) 22% - Non-Commercial Businesses Aramark, Association of Correctional Food Service Affiliates, Centerplate, Compass, Cornell Univerisity, Dayton Children's Hospital, Deleware North Companies, Inc., Here's how that breaks down. Details below.

2024 52

2024 2023 Food Supply Hotels 52

7 Shifts

JANUARY 31, 2024

Being tech-savvy Technology is cementing its space in the restaurant industry. While the thought of learning different software might be daunting at first, it's important to note that these technologies exist to make your job easier. Mentorship You'll be responsible for making your team a positive, productive hospitality machine.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. Here are the ways technology is revolutionizing the culinary world through. Using cutting-edge technology positions restaurants to unlock a wealth of prospects to enhance the customer experience. Ordering screens.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Modern Restaurant Management

MAY 20, 2020

Restaurants and hospitality venues remain closed throughout the U.S. Beyond the current operational and financial issues plaguing the hospitality industry lies a very difficult reality. There is no “on” switch that will bring our hospitality industry back to service.

Food Safety 203

Food Safety Consumer Goods Hospitality Food Order 203

Modern Restaurant Management

DECEMBER 28, 2023

In a world marked by technological progress, artificial intelligence (AI) emerges as a game changer. According to Business Insider , 60 percent of restaurants who implemented AI technology say it's critical in improving their supply chain process. But AI powered technologies are not limited to kitchen operations.

2024 123

2024 Dietary Restrictions Customer Experience Customer Service 123

Modern Restaurant Management

DECEMBER 21, 2023

In 2024, we’re watching for continued and renewed innovation in the creator market that will extend into the on-premise – giving sellers richer options with greater variety that will bring uniqueness and premiumization to on-premise draft programs.

2023 123

2023 2024 Insurance Employee Relations 123

Modern Restaurant Management

OCTOBER 12, 2020

How to improve customer experience, capitalize on new opportunities, and implement innovative technologies. Even in this challenging time for the industry, restaurants are finding innovative ways to better serve the needs of their customers. Implement Innovative Technology. Bottom-Line.

Customer Experience 215

Customer Experience Fine Dining Mobile Ordering Innovation 215

The Rail

APRIL 9, 2024

The Jetsons were a space-age nuclear family with some pretty amazing inventions and technological wonders at their disposal. The Future of Bar Entertainment is VR Virtual reality is currently one of the most innovative and exciting advancements for the bar and restaurant industry.

Bar 98

Bar Entertainment Customer Experience Technology 98

Sante

APRIL 13, 2020

When reviewing the numerous lists of “restaurant trends to watch” circulating the hospitality industry, there will no doubt be one item that makes every list: plant-based protein. Rather today’s consumer demands menu innovation as well as eco-friendly and sustainable practices.

Sustainability 130

Sustainability Innovation 2019 2018 130

Modern Restaurant Management

JANUARY 3, 2024

We will also continue to leverage our revamped ‘Restaurant of the Future’ model along with our advanced technology strategy and are eager for this next phase of growth for the company. " – Andrew Glantz, GiftAMeal Founder/CEO Guest data is the key to driving hospitality at scale.

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

7 Shifts

JULY 16, 2021

Sourcing Equipment. You could have the best coffee, tastiest treats, and the most innovative concept, but all of that can be easily compromised if your shop isn't in the right location. This includes but is not limited to your equipment, permits, menu, and marketing. Coffee Shop Equipment. Conduct a Feasibility Study.

License 459

License Hiring Equipment Point of Sale 459

Modern Restaurant Management

DECEMBER 16, 2021

This includes raising wages, boosting benefits such as offering early wage access, and leveraging technology to improve scheduling, automate processes and streamline operations, ensuring a seamless shift every time. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Clover - Restaurants

MAY 7, 2024

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. Your passion and dedication will expand our menu with seasonal products, innovative flavors, and fresh techniques.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

OneDine

DECEMBER 20, 2023

From food ordering apps to automated kitchen devices, new innovations are dramatically changing the dining experience for restaurants and customers alike. In this post, we’ll highlight some of the most impactful restaurant technologies that have been game-changers for the industry.

Online Ordering 52

Online Ordering Customer Service Food Order Customer Experience 52

The Restaurant Times

SEPTEMBER 8, 2021

The restaurant industry has changed dramatically over the past two years with technology playing a significant role in the business. Hence, technology-first business models such as cloud kitchens are only expected to become more prevalent in the coming years. IoT works in conjunction with AI and cloud-based technologies.

Technology 52

Technology Back of House Kitchen Safety Customer Experience 52

Apicbase

NOVEMBER 16, 2023

At the forefront of the UK’s culinary scene, Heavenly Desserts shines as a beacon of innovation. Founded in Derby, England, in 2008, this restaurant franchise skilfully navigates the challenge of blending traditional hospitality with a cutting-edge digital strategy. In a word, technology.

Franchise 52

Franchise Franchising 2008 Mobile Ordering 52

Apicbase

NOVEMBER 16, 2023

At the forefront of the UK’s culinary scene, Heavenly Desserts shines as a beacon of innovation. Founded in Derby, England, in 2008, this restaurant franchise skilfully navigates the challenge of blending traditional hospitality with a cutting-edge digital strategy. In a word, technology.

Franchise 52

Franchise Franchising 2008 Mobile Ordering 52

Modern Restaurant Management

JUNE 5, 2023

AI-based technology can be an incredibly valuable resource for the restaurant industry when utilized properly. Restaurant owners agree, as nearly half of hospitality operators in the U.S. and Canada said they planned to utilize some form of automation technology.

Dine-in 189

Dine-in Customer Service Customer Experience Inventory 189

Modern Restaurant Management

JUNE 20, 2022

Amongst those who left their workplace, one-fourth of those were in the hospitality industry. For example, maybe an employee wants to test out delivery driving or move into managing technology. By making sure your restaurants have the necessary equipment and software, you can minimize frustrations and maximize productivity.

Small Business 218

Small Business Social Media Leadership Hiring 218

The Restaurant Times

OCTOBER 26, 2023

Just like the Silicon Valley of India, the restaurant industry, with its dynamic nature, has always been a thriving ground for innovation and entrepreneurial spirit. Chandrajyoti also discussed how technology has transformed the restaurant business, making operations smoother and improving the customer experience.

Seasonal Menu 52

Seasonal Menu Technology Innovation Customer Experience 52

7 Shifts

JANUARY 31, 2024

Being tech-savvy Technology is cementing its space in the restaurant industry. While the thought of learning different software might be daunting at first, it's important to note that these technologies exist to make your job easier. Mentorship You'll be responsible for making your team a positive, productive hospitality machine.

Management 195

Management Management Kitchen Safety Front of House 195

Sante

JUNE 9, 2020

As the country faces the challenges brought on by COVID-19, two food service industry leaders join forces to revolutionize the dining experience with an innovative sous vide solution. The full-service casual restaurant concept is the brainchild of the industry’s leading hospitality consultant, Jon Taffer.

Kitchen Safety 130

Kitchen Safety Education Hotels Food Safety 130

Ken Burgin

JUNE 22, 2022

“From a technology perspective, we are a completely paperless cafe. ” “With any new technology, we always look at the cost-benefit ratio is – I want to get a payback in less than a year on any equipment we invest in. This is the full version of an article published in Hospitality Magazine.

Equipment 68

Equipment Website Management Back of House Online Ordering 68