Modern Restaurant Management

OCTOBER 11, 2023

The good news is that restaurant owners can streamline the checkout process and increase operational efficiencies by leveraging the latest payment technology. Around 950 million mobile users make online mobile payments , leading to the rise of pay-at-table technology. trillion by 2025. trillion by 2025.

Technology 195

Technology Mobile Ordering Consumer Goods 2025 195

7 Shifts

SEPTEMBER 20, 2021

If the past few years have taught us anything, it's that restaurant technology is no longer a nice-to-have. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. With modern technology platforms, there's no need for physical cards or receipts.

Technology 370

Technology Front of House Social Media Back of House 370

Modern Restaurant Management

OCTOBER 5, 2021

When using the right technology, however, operators can begin to address common concerns like understaffing, employee burnout and common wage concerns. Further, this technology can help organizations apply different staffing standards to various day parts, taking advantage of a wider variety of skill levels to meet service demand needs.

Technology 216

Technology Tip Distribution Front of House Loyalty Program 216

Modern Restaurant Management

SEPTEMBER 22, 2022

What’s new on the menu for today’s innovative restaurants? Internet of Things (IoT) technology. The challenge is all this new technology needs support to keep everything working seamlessly across the front and back of the house, the internet, and for behind-the-scenes management.

Technology 176

Technology Dietary Restrictions Mobile Ordering Point of Sale 176

Modern Restaurant Management

JANUARY 30, 2023

Technologies such as the Internet of Things (IoT) can help them maximize 2023 financials by: Offering a better experience to diners and employees Increasing efficiencies and lowering expenses These technologies empower restaurants in various ways—from automating tasks to identifying emerging risks.

Technology 181

Technology Fast Casual Waste 2023 181

Modern Restaurant Management

SEPTEMBER 28, 2023

The fusion of technology and food service is transforming the way restaurants operate, enhancing customer experiences, and shaping the future of the industry. From the way we place orders to how they’re prepared, every facet of the food service sector is being touched by technology. billion and is expected to grow to $223.7

Technology 181

Technology Online Ordering Mobile Ordering Customer Service 181

Modern Restaurant Management

FEBRUARY 8, 2023

Fine dining establishments provide a space for the most creative chefs and the boldest of all hospitality entrepreneurs to experiment, innovate and offer unique and upscale dining experiences–something that’s hard to replicate at regular dining establishments. The answer lies in technology. How do we move forward from this?

Fine Dining 193

Fine Dining Technology Front of House Sustainability 193

Modern Restaurant Management

NOVEMBER 28, 2022

For many, that solution lies in technology such as self-service kiosks, QR codes, and online ordering. Come 2023, it will be increasingly important for restaurants to factor technology into their budgets to adapt to the changing economic landscape and better meet consumer demand. It's Time for Innovation.

2023 184

2023 Technology Loyalty Program Mobile Ordering 184

Modern Restaurant Management

APRIL 10, 2023

The hospitality industry has until very recently been known to drag its feet when it comes to new technology. Cloud-based technology has been leading the tide of change over the last couple of years. Despite the many benefits it brings, there is, however, a belief that automation technology will replace human jobs.

Technology 162

Technology Customer Service Online Ordering Hospitality 162

Modern Restaurant Management

FEBRUARY 20, 2024

Until now, restaurants have primarily focused on customer experience when considering payments technology, but the emergence of new and developing worker payment programs can impact and improve the restaurant worker experience. Here are three key ways restaurants can leverage payments technology to benefit their customers and their workforce.

Technology 120

Technology Cash Management Customer Experience POS 120

Modern Restaurant Management

DECEMBER 29, 2022

Closures, supply chain problems, labor shortages, technology, and inflation are just a few of the challenges operators have faced in recent years. I see a few things on the horizon as part of the ongoing evolution of the relationship between restaurants and technology. Partly driven by labor, but also folks just looking to innovate.

2023 208

2023 Technology Back of House Customer Experience 208

Modern Restaurant Management

DECEMBER 27, 2023

As the calendar turns towards 2024, the restaurant industry stands at a crossroads, with innovation and adaptation at the heart of its ongoing evolution. The art of hospitality, which thrives on personal interaction and the nuanced understanding of guest needs, is being augmented by technology's precision and consistency.

2024 187

2024 Food Supply Kitchen Safety Influencer 187

Modern Restaurant Management

AUGUST 25, 2022

Though much ink has been spilled over the difficult hurdles restaurants survived — and thrived — through, it’s also important to highlight the positive changes that are transforming the industry, and that includes technology. Technology, Then and Now.

Technology 185

Technology Mobile Ordering Social Media Customer Experience 185

7 Shifts

AUGUST 20, 2020

Now is the time when your restaurant can experiment with and implement new technologies to help reduce costs, improve margins, and stay safe during COVID-19. Equipped with a mobile app, staff can review announcements, reach out to managers, and manage tasks wherever they are. They can also do much more. Examples: SevenRooms Resy 5.

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

AUGUST 9, 2023

With the pandemic in the rearview mirror, it has become evident that customers have not only embraced these new technological advancements even as they have returned to dine on site, but also expect a more seamless physical and digital experience overall.

Technology 166

Technology Customer Experience Online Ordering Communication 166

Modern Restaurant Management

DECEMBER 29, 2023

Three ways to ease the adversarial relationship between your staff and your technology. Interestingly enough, the very source of a lot of this tension — technology — can also be the solution. The key lies in uniting staff with technology. There’s even technology that can help automate the training process.

Technology 120

Technology Front of House Fast Casual Back of House 120

Modern Restaurant Management

OCTOBER 27, 2020

Extraordinary times always seem to lead to extraordinary innovations, and the restaurant industry is currently in the midst of perhaps the greatest time of upheaval, ever. A large part of their success are the innovations that are reinventing their restaurants to accommodate a changed consumer base. Go All In on Digital Delivery.

Innovation 221

Innovation Hiring Mobile Ordering Kitchen Safety 221

Modern Restaurant Management

FEBRUARY 2, 2024

The restaurant industry is transforming significantly, driven by changing consumer preferences, technological advancements, and a competitive market landscape. The need for innovation and efficiency has never been greater in this evolving scenario. The need for innovation and efficiency has never been greater in this evolving scenario.

Operations 175

Operations Front of House Customer Service Kitchen Safety 175

Modern Restaurant Management

JUNE 8, 2021

While the law marks one of the most important victories for the rights of those with disabilities, much more can be done to accommodate this community with its ever-evolving needs, including utilizing advanced technology. Now, it is up to restaurants to embrace this technology and help build a more inclusive future. billion in 2027.

Technology 207

Technology Innovation Restaurant Law Customer Service 207

Modern Restaurant Management

OCTOBER 6, 2023

Through the utilization of sensors, RFID tags, and software technology, restaurants can track foods’ movement from the point of origin to consumption. IoT devices provide real-time data on critical factors, including equipment performance, energy consumption, and production processes. Use reliable technology.

Food Safety 184

Food Safety Operations Management Management 184

Modern Restaurant Management

APRIL 11, 2024

Brands find themselves at a pivotal juncture, where they have the opportunity to both captivate customers and secure their loyalty through a thoughtful blend of innovation and tradition. Finding the balance between innovation and tradition is the secret recipe for enduring success in the evolving dining industry.

2024 176

2024 Customer Experience Compost Loyalty Program 176

Modern Restaurant Management

FEBRUARY 29, 2024

As these restaurants (and others) have discovered, technology has become instrumental in improving their safety and quality programs, increasing compliance, keeping up with ever-changing regulations, improving the customer experience, and differentiating themselves from the competition. Prioritize sustainability.

Food Safety 176

Food Safety Kitchen Safety Audits Food Supply 176

Modern Restaurant Management

APRIL 9, 2024

Bank of America suggests that technological innovation is the real game-changer , and it could have a big impact on the overall bottom line for restaurants in 2024. With that in mind, here’s a look at some of the moves restaurants are making to delight consumers and modernize operations, powered by technology.

2024 194

2024 Front of House Mobile Ordering Fast Casual 194

Modern Restaurant Management

APRIL 22, 2022

Different innovative payment methods are being leveraged to increase food services efficiency in fast-food joints to fine dining. Payment technology data could help with forecasting store demand patterns and identifying demand drivers. In-app pre-ordering solutions to help with food waste.

Technology 188

Technology Mobile Ordering Customer Service Food Order 188

Modern Restaurant Management

OCTOBER 7, 2021

A growing number of restaurants are embracing technology to run their operations and prepare themselves for the challenges of the ‘new normal. Innovation is needed in several areas, including: Staff management. Using technology to streamline workflows is one solution to this problem. Kitchen operations. Overall Operations.

Technology 185

Technology Operations Food Safety Kitchen Safety 185

Modern Restaurant Management

NOVEMBER 17, 2020

In this week's episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia speaks with Dirk Izzo , SVP at NCR Hospitality, about the intersection of hospitality and technology. To listen, click here.

Technology 177

Technology Hospitality Innovation Serving 177

Social Hospitality

SEPTEMBER 27, 2018

Modern technologies change the world as we know it. New restaurant technology changes the game for operators and consumers alike. What emerging and innovative technologies are changing the restaurant industry? The technology already exists, and one of the more prominent purveyors is Honeygrow. Advanced Robotics.

Take-out 186

Take-out Technology Mobile Ordering Customer Experience 186

Modern Restaurant Management

APRIL 9, 2020

Against a backdrop of rapidly changing customer demands and rising costs, technology has become more than a mere necessity for restaurants to adopt. The ability to seamlessly integrate the technology stack with other applications meant that Tender Greens could enact more efficient financial processes.

Innovation 168

Innovation Management Management Fine Dining 168

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 47% 47% of operators predict an increased reliance on technology and automation to address labor shortages in their type of restaurants by 2024, including 44% of full-service and 49% of quick-service. trillion in 2024.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Modern Restaurant Management

JANUARY 5, 2022

With new problems come opportunities for new innovations, and technology has been a vital resource for restaurants during the pandemic. Technology has helped restaurants survive the pandemic, but it has also become a regular part of the dining experience for millions of customers.

Technology 156

Technology Front of House Online Ordering Back of House 156

Modern Restaurant Management

MARCH 14, 2024

This renaissance, characterized by a blend of tradition with technology, is reshaping the essence of wine selection, moving away from the notion that tech seeks to replace tradition. This shift from traditional expertise to technological innovation in wine selection is reflective of a broader transformation within event planning.

Events 176

Events Innovation Customer Experience Technology 176

Modern Restaurant Management

APRIL 15, 2020

By adopting technology and automating processes to streamline your business operations. Here’s how you can leverage technology to transform your internal business processes. Having technological interventions like the implementation of IoT sensors in the food warehouses can help detect any issues before they become big concerns.

Technology 185

Technology Food Supply Kitchen Safety Waste 185

Modern Restaurant Management

DECEMBER 15, 2023

That is why multi-unit restaurants are leveraging a multitude of technologies to make every dining, delivery, drive-through, or takeout experience festive and memorable. Connecting with the Right Automation The Internet of Things (IoT) is a powerful example of a back-end innovation that improves diners’ holiday experiences.

Equipment 114

Equipment Customer Experience 2023 Fast Casual 114

Modern Restaurant Management

JULY 8, 2020

People come here to get away from technology, not use it.” A restaurant operating at the intersection of hospitality and technology can experience significant impact from increasing margins to enhancing the dining experience to streamlining operations. contactless payment, mobile ordering, text on arrival for seating).”

Hospitality 203

Hospitality Technology Mobile Ordering Food Safety 203

Modern Restaurant Management

OCTOBER 21, 2022

These systems are also being used as they support future restaurant technologies like self-serving kiosks. The advent of cloud technology has majorly driven the development of advanced cloud-based POS systems that can facilitate online ordering, inventory management, and digital payments. In 2022, U.S. software company NCR Corp.

POS 167

POS Marketing Point of Sale Cash Management 167

Restaurant365

JUNE 17, 2022

Restaurant technology has grown in the last few years. Apps are more intuitive than ever, websites are smarter and technology can help hiring and retention, delivery and operations. Technology, it seems, is making the restaurant industry bigger and better. Hiring and onboarding technology. Photo by Networld Media Group.

Technology 78

Technology Front of House Back of House Mobile Ordering 78

Modern Restaurant Management

DECEMBER 12, 2023

A New Leap in Technology In recent years, robotic technology in the restaurant industry has experienced rapid growth, and this trend is set to continue. The future of the restaurant industry holds exciting possibilities for innovative and creative uses of robotic technologies that are only beginning to take shape.

2024 191

2024 Customer Service Social Media Customer Experience 191