7 Shifts

SEPTEMBER 20, 2021

If the past few years have taught us anything, it's that restaurant technology is no longer a nice-to-have. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing. With modern technology platforms, there's no need for physical cards or receipts.

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Technology Front of House Social Media Back of House 370

Modern Restaurant Management

OCTOBER 5, 2021

When using the right technology, however, operators can begin to address common concerns like understaffing, employee burnout and common wage concerns. Further, this technology can help organizations apply different staffing standards to various day parts, taking advantage of a wider variety of skill levels to meet service demand needs.

Technology 211

Technology Tip Distribution Front of House Loyalty Program 211

Modern Restaurant Management

OCTOBER 11, 2023

The good news is that restaurant owners can streamline the checkout process and increase operational efficiencies by leveraging the latest payment technology. Around 950 million mobile users make online mobile payments , leading to the rise of pay-at-table technology. trillion by 2025. trillion by 2025.

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Technology Mobile Ordering Consumer Goods 2025 191

Modern Restaurant Management

MARCH 21, 2023

Many brands have been experimenting with new technology to help reduce the demand for labor and combat recent price inflation. We’ve been tracking how a recession would affect the QSR industry and looking at what role technology can play in lowering the cost of employment.

Technology 178

Technology Consumer Goods Waste Supplies 178

Modern Restaurant Management

JANUARY 30, 2023

Technologies such as the Internet of Things (IoT) can help them maximize 2023 financials by: Offering a better experience to diners and employees Increasing efficiencies and lowering expenses These technologies empower restaurants in various ways—from automating tasks to identifying emerging risks.

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Technology Fast Casual Waste 2023 177

Restaurant Technology Guys

APRIL 24, 2024

The annual National Restaurant Association Show stands at the forefront of revolutionizing the foodservice industry, merging tradition with technological advancement. This year, they introduce us to 25 groundbreaking pieces of equipment, setting a benchmark for innovation, efficiency, and sustainability in back-of-house operations.

Innovation 65

Innovation Technology Back of House Equipment 65

Modern Restaurant Management

SEPTEMBER 12, 2022

With today’s labor shortage and record-high resignations, restaurants cannot afford to lose workers, and technology should not be a bottleneck for workers to perform their job. Below are five ways that restaurant technology can impact business, and how to make it work for you, not against you: 1.

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Technology Point of Sale POS Mobile Ordering 202

Modern Restaurant Management

DECEMBER 1, 2021

When it comes to equipment that helps your restaurant run more efficiently, you’ve probably encountered phrases like “add this to your technology stack” or “these solutions will help simplify your restaurant.” Let’s review how restaurant technology can assist you with your daily operations.

Technology 188

Technology Front of House Back of House Point of Sale 188

Modern Restaurant Management

SEPTEMBER 30, 2022

Let Technology Do the Back-Office Work. Over the past several years, restaurants have focused on equipping their staff with the tools they need to do their jobs better. It's time to equip them with the tools they need to do their jobs as well. Servers have handhelds so they can take orders and payments right at tables.

Technology 190

Technology Front of House Tip Distribution Back of House 190

Modern Restaurant Management

FEBRUARY 8, 2023

The answer lies in technology. Noma, for instance, will pivot into a food lab, and a pop-up restaurant, and may even offer Noma-branded products , which will ultimately require some form of platform and technology. How do we move forward from this?

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Fine Dining Technology Front of House Sustainability 192

Modern Restaurant Management

SEPTEMBER 22, 2022

Internet of Things (IoT) technology. The challenge is all this new technology needs support to keep everything working seamlessly across the front and back of the house, the internet, and for behind-the-scenes management. What’s new on the menu for today’s innovative restaurants?

Technology 173

Technology Dietary Restrictions Mobile Ordering Point of Sale 173

Modern Restaurant Management

FEBRUARY 20, 2024

Until now, restaurants have primarily focused on customer experience when considering payments technology, but the emergence of new and developing worker payment programs can impact and improve the restaurant worker experience. Here are three key ways restaurants can leverage payments technology to benefit their customers and their workforce.

Technology 120

Technology Cash Management Customer Experience POS 120

Modern Restaurant Management

DECEMBER 30, 2022

For some, that has meant looking to supplement staffing gaps with technology and modifying or expanding the roles and responsibilities of current staff. Ongoing staffing challenges have led restaurants to embrace technology solutions, especially for front of house roles. Automating the Front of House.

Technology 195

Technology Front of House 2023 Cash Management 195

Modern Restaurant Management

SEPTEMBER 28, 2023

The fusion of technology and food service is transforming the way restaurants operate, enhancing customer experiences, and shaping the future of the industry. From the way we place orders to how they’re prepared, every facet of the food service sector is being touched by technology. billion and is expected to grow to $223.7

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Technology Online Ordering Mobile Ordering Customer Service 174

Modern Restaurant Management

DECEMBER 29, 2022

Closures, supply chain problems, labor shortages, technology, and inflation are just a few of the challenges operators have faced in recent years. I see a few things on the horizon as part of the ongoing evolution of the relationship between restaurants and technology. More franchisors will add technology fees.

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2023 Technology Back of House Customer Experience 207

Modern Restaurant Management

MARCH 26, 2024

But the key to seizing this opportunity lies in a robust infrastructure and technology suite that empowers operators to optimize revenue during these peak times. With the right tools and strategies in place, restaurant operators can turn March Madness into a winning season for their business.

Technology 114

Technology Loyalty Program Mobile Ordering Online Ordering 114

7 Shifts

AUGUST 20, 2020

Now is the time when your restaurant can experiment with and implement new technologies to help reduce costs, improve margins, and stay safe during COVID-19. Equipped with a mobile app, staff can review announcements, reach out to managers, and manage tasks wherever they are. They can also do much more. Examples: SevenRooms Resy 5.

Technology 293

Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

AUGUST 25, 2022

Though much ink has been spilled over the difficult hurdles restaurants survived — and thrived — through, it’s also important to highlight the positive changes that are transforming the industry, and that includes technology. Technology, Then and Now.

Technology 183

Technology Mobile Ordering Social Media Customer Experience 183

Restaurant Business

OCTOBER 11, 2023

The acquired company will serve as the foundation for a new specialty equipment and supplies operation, Sysco said.

Equipment 125

Equipment Supplies Serving Operations 125

Modern Restaurant Management

MARCH 15, 2024

Many processors offer different deals, technology, pricing and other unique options. The Technology Many payment processors offer high-end technology many smaller restaurants aren’t equipped for. Find a processor that meets the restaurant’s technology needs, whether it's high-end or basic equipment.

Equipment 179

Equipment Small Business Customer Service Pricing 179

Modern Restaurant Management

DECEMBER 29, 2023

Three ways to ease the adversarial relationship between your staff and your technology. Interestingly enough, the very source of a lot of this tension — technology — can also be the solution. The key lies in uniting staff with technology. There’s even technology that can help automate the training process.

Technology 120

Technology Front of House Fast Casual Back of House 120

Ken Burgin

DECEMBER 19, 2021

The post Podcast 3: How a Regional Cafe Gets Big-City Sales with Modern Systems & Equipment first appeared on Ken Burgin. Making time for family and bike riding with two busy cafes and a van – how do you do that? Enjoy and subscribe to more Hospo Reset Podcasts.

Equipment 114

Equipment Mobile Ordering Social Media Recruiting 114

Modern Restaurant Management

APRIL 21, 2022

Davis, a restaurateur with a background in data science and technology, knew there was a better way to see and manage restaurant finances in real-time and Phillips’ background building concepts for Bloomin’ Brands became a combination to develop their software, which now services more than 3,000 restaurants. Where are we now?

Technology 188

Technology 2005 Mobile Ordering Point of Sale 188

Modern Restaurant Management

JANUARY 24, 2022

Thanks to restaurant technologies, it’s possible to not only deliver a superior customer experience — the crux of hospitality — but also take things to the next level. Thankfully, restaurant technologies can play a dual role. How Can Restaurant Technologies Mitigate Some of the Challenges the Industry Faces?

Technology 221

Technology Front of House Back of House Dietary Restrictions 221

Modern Restaurant Management

NOVEMBER 28, 2022

For many, that solution lies in technology such as self-service kiosks, QR codes, and online ordering. Come 2023, it will be increasingly important for restaurants to factor technology into their budgets to adapt to the changing economic landscape and better meet consumer demand.

2023 176

2023 Technology Loyalty Program Mobile Ordering 176

Touch Bistro

SEPTEMBER 7, 2021

Running a restaurant is an expensive business venture, and not every restaurateur can afford to purchase new equipment or kitchen technologies outright. As a result, many turn to restaurant equipment financing to ensure they have the commercial kitchen equipment needed to run a successful business.

Equipment 98

Equipment Point of Sale Small Business Take-out 98

Modern Restaurant Management

NOVEMBER 23, 2020

Restaurants owners and managers can take advantage of existing and emerging HVAC technologies to lower the chances of airborne transmission among their staff and customers. Restaurants that already have an HVAC system with efficient filters can upgrade to a higher MERV air filter at a relatively low cost.

Dine-in 220

Dine-in Technology Employee Relations Outdoor 220

Modern Restaurant Management

AUGUST 7, 2023

People who regularly go to sports bars and restaurants want the best technology available to watch the big game. Lighting systems have come a long way with new technology on the market. Creating a great ambiance in your sports bar or restaurant is a good way to attract new customers.

Technology 155

Technology Sports Entertainment Customer Experience 155

Modern Restaurant Management

APRIL 10, 2023

The hospitality industry has until very recently been known to drag its feet when it comes to new technology. Cloud-based technology has been leading the tide of change over the last couple of years. Despite the many benefits it brings, there is, however, a belief that automation technology will replace human jobs.

Technology 154

Technology Customer Service Online Ordering Hospitality 154

Modern Restaurant Management

DECEMBER 21, 2020

In reacting to COVID-19 the critical role and importance of technology saw a rapid acceleration. There are five main areas of increased technology acceleration in the restaurant business: Greater Focus on Frictionless Consumer Experience. Agility in Adopting Technology. Agility will be the focus of technology in 2021.

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2021 Technology Food Supply 2025 219

Modern Restaurant Management

FEBRUARY 3, 2020

If equipment isn’t working properly, you run the risk of disappointed customers and a loss of sales. To keep customers happy and business booming, you need to invest in a strategic maintenance plan and the right technology to make everyone’s jobs easier. Asset Tracking Software.

Innovation 196

Innovation Technology Management Management 196

Restaurant Technology Guys

DECEMBER 10, 2023

Thermodyne foodservice is a company that provides high-quality cooking and holding equipment for restaurants, hotels, catering and other foodservice businesses. Thermodyne’s patented Fluid Shelf technology ensures even heat distribution and precise temperature control, resulting in better food quality, safety and shelf life.

Technology 98

Technology Food Safety Food Hotels 98

Modern Restaurant Management

JUNE 17, 2021

Over the past year, a record number of restaurants have invested in technologies to create more efficient operations and facilitate online ordering and delivery. In response, many restaurants have turned to technology to help address the labor gap.

Technology 186

Technology Employee Relations Customer Service Online Ordering 186

Perfect Daily Grind

SEPTEMBER 27, 2022

Technology has played a key role in the coffee industry for decades. Producers, traders, roasters, baristas, and consumers are all becoming more reliant on technology, which is a key part of how the sector is evolving. At farm level, technology has been used to support coffee production since the mid-20th century.

Technology 176

Technology Food Supply Sustainability Supplies 176

Social Hospitality

SEPTEMBER 27, 2018

Modern technologies change the world as we know it. New restaurant technology changes the game for operators and consumers alike. What emerging and innovative technologies are changing the restaurant industry? The technology already exists, and one of the more prominent purveyors is Honeygrow. Here are four examples.

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Take-out Technology Mobile Ordering Customer Experience 186

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. Lavu, the restaurant technology services company, estimates 42 percent of food purchases are made online.

Technology 193

Technology Loyalty Program Front of House Online Ordering 193

Modern Restaurant Management

DECEMBER 9, 2022

The restaurant industry is in a revolution—or evolution—in its relationship to technology. However, as the number of tools available to restaurateurs expands, and the capabilities of technology also grow, it’s critical to be thoughtful about what software you select and how you implement it. Not Planning Ahead.

Technology 174

Technology Training Take-out 2022 174