7 Shifts

AUGUST 26, 2019

Unhappy customers because employees are likely making more mistakes than usual. Hire skilled kitchen staff and train them. Trained kitchen staff who communicate and work well together will deliver food promptly. Ensure waiters are well-trained. A tense atmosphere. Reduced revenue and profits. Keep Your Menu Lean.

Management 408

Management Management Airlines Customer Service 408

Modern Restaurant Management

NOVEMBER 17, 2020

During the months between signing my franchise agreement and opening my store, I continued traveling and giving presentations. This is everything related to work. I remember going through Edible Arrangements training in Connecticut with a large group of new franchisees. Operations. If only it were that simple.

Franchising 474

Franchising Franchise Operations Definition 474

Modern Restaurant Management

FEBRUARY 3, 2021

Dealing with a global pandemic and resulting business interruptions and locks downs, working hard to ensure employees are compensated as much as possible, facing down business liability issues – all were big issues in 2020 and are expected to be so in 2021. ” A COVID vaccine campaign, successfully implemented, will help. .

Insurance 531

Insurance 2021 Restaurant Law Fine Dining 531

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão.

2023 493

2023 Loyalty Program Mobile Ordering Customer Experience 493

Modern Restaurant Management

APRIL 21, 2023

Employees should make frequent deposits to the drop safe throughout the day to minimize the amount of cash available at any given time. To mitigate this risk, make trips at varied times and through alternate routes of travel to avoid a predictable pattern. Invest in a drop safe and keep cash in the registers to a minimum.

Bar 251

Bar Cash Management Employee Relations Tip Distribution 251

Next Restaurants

OCTOBER 7, 2024

By Leo Clarke, Contributor You may already be great at attracting locals to your restaurant, but attracting traveling tourists is a slightly different ball game. Let’s explore some top tips for attracting a new clientele of travelers and holiday-makers. Optimize your website with these keywords to appear in relevant search results.

Travel 113

Travel Tip Distribution Social Media Hotels 113

The Rail

JANUARY 4, 2023

By Indiana Lee, Contributor Like all businesses, restaurants rely on their employees to be successful. So, why is it that employee wellbeing is an afterthought for many restaurants? At the end of the day, you must treat your employees with the utmost respect if you want to keep them -- just like you do with your best customers.

Employee Relations 290

Employee Relations Food Safety Customer Service Consumer Goods 290

Culinary Cues

NOVEMBER 16, 2019

The more I travel, experience communities, and try their restaurants – the more I scratch my head and ask the question: “What are they thinking?” The minute the restaurant becomes a vehicle for a chef’s self-expression is the minute that begins to stress the system and drive the train in the wrong direction.

Training 294

Training Employee Relations Customer Service Customer Experience 294

7 Shifts

JULY 10, 2020

You want to have a big enough budget that your target customers will be exposed to your ads multiple times in a short period (two weeks) prior to the grand opening…he “newness” of the business and special offers related to the grand opening should increase the responsiveness of potential customers.”

Events 351

Events Social Media Kitchen Safety Seating 351

EATER

JANUARY 11, 2022

But according to a lawsuit filed on January 4 in the Eastern District of New York, and related reporting by the Washington Post , things might not be all glitzy food pics and cutesy hashtags at the FeedFeed. Husband and wife Dan and Julie Resnick founded the company while living in the Hamptons in 2013.

Influencer 332

Influencer Social Media Employee Relations Website Management 332

EATER

JULY 30, 2020

In many cases, the employees’ personalities were turned into their personal brands. Our white colleagues think that we are speaking out about representation or appropriation because we want to be seen as experts on the subject,” says travel and food writer Dan Q. Instead, BIPOC get stuck with work directly related to their ethnicities.

Social Media 356

Social Media Employee Relations Magazine Food Order 356

Modern Restaurant Management

FEBRUARY 18, 2020

Third, the onslaught of opioid, vaping, and alcohol combinations have forced the restaurant industry to begin hiring completely different generations of rock star employees, in both the front and back of the house. Improve employee performance. Reduce theft. Such automation can also help with minimizing bacteria spread and recalls.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Social Hospitality: Restaurants

MAY 18, 2020

According to the data from the 2019 Travel and Hospitality Industry Outlook by Deloitte , industry growth is consistent throughout the past decade. That’s not just because people are traveling more. Making special offers is one of the classic hospitality training tips that works for any type of business.

Hospitality 195

Hospitality Marketing Social Media Hotels 195

Modern Restaurant Management

AUGUST 14, 2020

All of Fazoli’s grand opening plans and training initiatives have been refreshed to incorporate its enhanced COVID-19 cleaning and sanitation procedures. ” Throughout the Covid-19 crisis, the brand has placed an emphasis on maintaining the health and safety of its employees and customers. ” Roy Rogers Opens Two.

Franchising 474

Franchising Franchise Kitchen Safety Food Safety 474

Modern Restaurant Management

DECEMBER 21, 2022

"As we’ve witnessed over the past year, employees will continue to be selective when it comes to their job and gravitate towards companies that prioritize creating a positive company culture, including implementing initiatives that make their jobs more doable and enjoyable. – Lori Bolin, President of BrewLogix.

2023 419

2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

JULY 30, 2021

It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.

Franchising 508

Franchising Franchise Fast Casual Point of Sale 508

EATER

APRIL 21, 2022

Despite such risky timing, the restaurant was a success especially among travelers, thanks to its location between Boston and Cape Cod. More likely, it seems that Wakefield — a trained culinary professional who was known for her delicious desserts — developed the recipe on purpose. They ran a tight ship,” Wyman says.

Back of House 261

Back of House Point of Sale Employee Relations Take-out 261

Modern Restaurant Management

JANUARY 17, 2020

Taco Bell will be offering paid sick time for all corporate-owned restaurant employees, plans to test a $100,000 salary for managers of company-owned restaurants in select markets, and will continue to champion easy and accessible vegetarian options around the world. "It's Taco Bell Sustainable Packaging.

Franchising 340

Franchising Franchise 2020 Fast Casual 340

Modern Restaurant Management

MAY 27, 2020

“While cafes, dining halls, cafeterias, and concessions stands may look a little different, I am confident that they will feel and be safe for our employees and everyone we serve,” said John Zillmer, Aramark’s CEO. Requiring appropriate personal protective equipment (PPE) for employees, including gloves and masks.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441

Modern Restaurant Management

JANUARY 31, 2025

Success will depend on inventory management and expense agility with consumers prioritizing value and experiences like travel after years of volatility triggered by the pandemic. Fitch expects retail sales to be stable to slightly positive, with growth in consumer staples but weaker results in discretionary categories. percent during Q4.

Marketing 221

Marketing Loyalty Program 2024 2025 221

Hot Schedules

FEBRUARY 23, 2022

Employee Turnover is at an All-Time High: 5 Emerging Benefits Trends You Need to Know. The past year has seen employee turnover reach an all-time high , and you’ve likely experienced it at your own business. Employee turnover greatly hampers throughput and cuts into available revenues. b3lineicon|b3icon-24hours|? Bulk Benefits.

Employee Relations 147

Employee Relations Front of House Waste Hotels 147

Modern Restaurant Management

MARCH 16, 2020

retail container ports than previously believed as factory shutdowns and travel restrictions in China continue to affect production, according to the Global Port Tracker report released today by the National Retail Federation and Hackett Associates. percent from unusually high numbers a year ago related to U.S. Impact on Imports.

Mobile Ordering 305

Mobile Ordering Online Ordering Point of Sale POS 305

EATER

SEPTEMBER 22, 2023

Eventually, Victa moved to Las Vegas to get hands-on culinary training from chefs on the Strip. I took advantage of the opportunity they offered as an employee benefit. They allowed for any field of study, not just courses that were directly related to my job as a cook. The job is not as glamorous as it seems.

Food 307

Food Small Business Back of House Front of House 307

Cheetah

JULY 1, 2021

Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Investing in retention will help battle the high employee turnover rate plaguing the restaurant industry right now. The same goes for providing career advice and training. Know Your Product Costs.

Customer Experience 148

Customer Experience Front of House Fine Dining Customer Service 148

Cheetah

JULY 1, 2021

Many customers relate to the plight of service staff and are fine paying for what is clearly intended to supplement higher wages. Investing in retention will help battle the high employee turnover rate plaguing the restaurant industry right now. The same goes for providing career advice and training. Know Your Product Costs.

Customer Experience 148

Customer Experience Front of House Fine Dining Customer Service 148

Lavu

JUNE 30, 2025

Let’s dive into common issues related to order accuracy, inventory control, and staff management. Relying on spreadsheets to balance employee requests, labor budgets, and shift coverage often results in 38% of shifts being either overstaffed or understaffed. High employee turnover adds to the problem.

POS 60

POS Operations Loyalty Program Mobile Ordering 60

Modern Restaurant Management

SEPTEMBER 10, 2021

The Brand’s AUV, proven business model and comprehensive franchisee training are undeniable reasons to grow The Habit in Riverside.” ” The new owners/operators will travel to Dallas to attend Dickey’s training program – Barbecue University. Brands restaurant, KFC.

Franchising 471

Franchising Franchise Food Fast Casual 471

Perfect Daily Grind

APRIL 23, 2023

However, at the same time, a director of coffee is usually also in charge of sourcing and purchasing green coffee, as well as staff training and team leadership. Sometimes this involves travelling to coffee farms to meet producers and build relationships with them. What does a head roaster do?

Equipment 174

Equipment Education Sourcing Employee Relations 174

Hot Schedules

SEPTEMBER 14, 2020

Leaders are adapting to the new safety expectations with a combination of technology, training, equipment, and materials purchases. A successful return to business will require the implementation of intensive new cleaning and safety programs for the protection of guests and employees while balancing the cost to your business.

Hospitality 78

Hospitality Management Management Employee Relations 78

Sling

NOVEMBER 18, 2020

Every business needs time clock rules for hourly employees. In this article, the workforce management experts at Sling tell you everything you need to know about time clock rules for hourly employees so you can keep your team happy, satisfy all federal government mandates, and streamline the time-tracking and payroll processes.

Management 78

Management Management Employee Relations Mobile Ordering 78

Perfect Daily Grind

DECEMBER 16, 2022

The store will be operated by franchise partner Legardére Travel Retail, which already manages around 200 Costa Coffee stores in the Czech Republic, Latvia, and Poland. Employees claim the partnership between Starbucks and Amazon Go doubled their workload with no additional pay. Tue, 13 Dec. Thu, 15 Dec.

2030 164

2030 2022 2023 Compost 164

Modern Restaurant Management

DECEMBER 16, 2019

But for other segments, namely fine dining and family dining, this holiday actually means an increase in sales as many families travel, get together and celebrate by dining out. Finding and retaining employees remain among the biggest obstacles operators struggle with. That means restaurant demand is likely to be largely flat.

2019 322

2019 Compost Mobile Ordering Online Ordering 322

Sling

MAY 14, 2022

A strong employee value proposition can do many things for your business: attract high-potential employees, help retain high-performing team members, set you apart from your competition, and much more. How can an employee value proposition do so much? Employee value proposition defined. 2) Employee benefits.

Management 78

Management Management Employee Relations Insurance 78

Hot Schedules

DECEMBER 7, 2021

Reducing Employee Turnover. Yet, the costs of doing nothing to address employee turnover are catastrophic. Between lost productivity, rehiring costs, onboarding, and training requirements, employee turnover quickly eats into margins. Making Employees Advocates. As mentioned, higher pay boosts employee morale.

Retail 78

Retail Employee Relations Hotels 2022 78

Black Box Intelligence

MARCH 10, 2020

Despite many companies beginning to bring back employees from furlough, of those people employed by chain restaurants back in January, only 45% of them remain actively employed today on average. Many of the employees that were separated through furloughs or lay offs are not expected to return to their former employer.

Point of Sale 124

Point of Sale Guest Recovery Fine Dining Fast Casual 124

Modern Restaurant Management

FEBRUARY 19, 2020

There is much work to do, but I am eager to build on the company’s recent momentum and set out on this exciting journey alongside Checkers & Rally’s passionate employees and talented franchisees.” ” Taco John’s Launches Aggressive Franchising Initiative. Taco John’s International Inc.

Franchising 305

Franchising Franchise Fast Casual Point of Sale 305

The Restaurant Times

NOVEMBER 12, 2021

He is the founder of a few hospitality startup companies including Taprobane Hospitality, BWJ Hotels & Resorts, and Island of Ceylon Travel & Tourism Company among others. The small things do affect employee morale and make them feel like they belong. . Today, Brian is a successful hospitality entrepreneur.

Hospitality 98

Hospitality Technology Hotels Sustainability 98