7 Shifts

MARCH 30, 2022

After two years of only being able to order takeout and having to wear a mask when not at the table, restaurants are poised to bounce back in 2022. The National Restaurant Association projects restaurant sales will hit $898 billion this year -more than $200 billion more than in 2021. Diners are ready to re-embrace their favorite restaurants, as well as try some new places that opened in the past couple of years.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Food Business

APRIL 1, 2022

Kelly Pace Hayes owns Pace and Love Marketing. She is a marketing consultant. She shares her mini bio, and describes the breadth of experience she has and how she now uses her experience. She has helped both small food businesses and large restaurant groups grow. She has clients across many industries now. She has the skills of a nimble individually run marketing company who worked at an agency, so can incorporate those processes into Pace and Love.

Marketing 130

Marketing Loyalty Program Small Business Beverage 130

Culinary Cues

MARCH 26, 2022

Are you thinking about owning a restaurant? You are not alone if the thought of putting your name on a restaurant awning has crossed your mind. One of the most tempting forays into entrepreneurship is the restaurant business. How hard can it be – right? Well, you have all heard the statistics about success and failure when food and beverage are involved, so I won’t repeat them.

Cash Management 462

Cash Management Social Media Restaurant Law Communication 462

Modern Restaurant Management

APRIL 1, 2022

It’s a restaurant operator’s worst nightmare. You have stores full of patrons, and no way to collect their money because the POS system has been hijacked by ransomware. That’s how the McMenamins restaurant and hospitality chain closed out 2021, a banner year for ransomware attacks. The bad news is that according to most predictions , 2022 will be worse as gangs organize and focus on SMBs.

Operations 601

Operations Point of Sale POS Small Business 601

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

ChowNow

APRIL 1, 2022

When your daily grind is running a restaurant, there’s a lot on your plate–from managing staff to taking orders to keeping diners happy. Social media may seem more fit for the back burner, but investing a bit of time and attention into your online platforms is one of the best ways to boost your brand and sales. Make your social media efforts count by getting more reach on every post, the easy way.

Social Media 367

Social Media Food Truck Food Order Online Ordering 367

EATER

MARCH 30, 2022

Vendor Rigoberto Morales sells chicharrones in LA’s Pinata District in 2019. | Agustin Paullier/AFP via Getty Images. Street vending is technically legal in Los Angeles, but vendors say landing a permit is often out of reach This story was originally published on Civil Eats. Outside the Big Saver Foods market in the small Los Angeles neighborhood of El Sereno, a cluster of sidewalk vendors wait in the parking lot for hungry customers to finish their shopping and stop by for a pupusa or an agua f

Food 246

Food Food Safety Kitchen Safety License 246

Modern Restaurant Management

MARCH 28, 2022

We all have our fingers crossed that we’ve gotten through the worst of the pandemic. It certainly feels like better days are ahead for the restaurant industry. Restaurateurs seem to be coming out of a survival mode mindset and beginning to evaluate what’s next. What changes that may have seemed temporary should be made permanent? What trends can be adopted to better serve guest preferences?

2022 530

2022 FOH BOH Recruiting 530

Goliath Consulting

MARCH 28, 2022

Since the pandemic, restaurants and other businesses have adapted to many changes throughout the years, and this includes payment methods. The most common ways of paying are through cash, credit card, or debit. However, this has changed in recent years. The pandemic caused many restaurant and fast-food owners to think of new ways to incorporate safety measures when coming in close contact with customers.

Fast Casual 195

Fast Casual Mobile Ordering Online Ordering Loyalty Program 195

Sante

MARCH 29, 2022

Learn how AI can make your restaurant's digital ordering experience better than ever.

Ordering 246

Ordering Management Management 246

EATER

MARCH 26, 2022

Courtesy of Neon. In the Kristen Stewart semi-biopic of Princess Diana, one of Prince Charles’s longtime obsessions gets its day in the sun Before the Princess Diana sort-of-biopic Spencer released in late 2021, there were very few questions left to be asked about the much-beloved Princess of Wales. Despite the insistence of podcasts, books, musicals, and documentaries — many of them released in the past five years — that no wait there is more to learn about one of pop culture’s most publicly ex

Back of House 241

Back of House Food 2001 2007 241

Advertiser: Paycor

Mid-year performance reviews aren’t just boxes for HR to check. Paycor’s toolkit empowers leaders to: Identify high-potential team members. Boost engagement with meaningful feedback. Support struggling employees. Nurture top talent to drive results. Learn how to ignite employee potential through meaningful feedback. When you nurture top talent, everybody wins.

Modern Restaurant Management

MARCH 31, 2022

To get a pulse on QSR trends in 2022, Modern Restaurant Management magazine reached out to David Vance, Vice President of QSR at Mood Media, an on-premise media solutions company dedicated to elevating the customer experience. Joining Mood in 2018, he currently oversees the QSR team, focused on North America Account Management efforts. How is QSR ownership changing?

Employee Relations 474

Employee Relations Back of House Front of House Customer Experience 474

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. That, in itself, is a huge problem because now you have to find a qualified replacement in addition to your normal daily responsibilities. But an employee leaving doesn’t just impact you, the manager.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Perfect Daily Grind

MARCH 30, 2022

Processing is a stage in coffee production which is necessary to prepare the beans for roasting, as well as having a significant impact on coffee freshness and flavour. In recent years, experimental processing methods which leverage the power of fermentation (such as anaerobic fermentation and carbonic maceration) have become increasingly common. However, there is still room for further innovation in coffee processing.

Beverage 207

Beverage Article 2021 Innovation 207

Restaurant Den

MARCH 31, 2022

Pre-pandemic, your restaurant’s front-of-house was just what your guests saw when they visited your restaurant. It was everything from your dining room to the hostess booth, employees, and open kitchen space. Today, your front-of-house covers everywhere a diner might interact with your restaurant before they’re sat at a table. Tomorrow’s most successful restaurants will create […].

Front of House 105

Front of House Management Management Operations 105

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

2025

Modern Restaurant Management

MARCH 29, 2022

In a world where 93 percent of consumers rely on online reviews to decide where to spend, per a Igniyte meta-report , negative reviews can present a genuine threat to your business. Especially so for consumers trying to figure out which restaurant to try next. Unfortunately, fake reviews are common, and your need to deal with them is more likely a “when” than an “if.” Actual figures vary per sector as well as platform type.

Email Marketing 520

Email Marketing Consumer Goods Information Social Media 520

Ken Burgin

MARCH 27, 2022

We expect a lot from chefs – not only to manage production and service, but keep to a budget, organise a team of people and handle safety issues, changing food trends, menu design & engineering, plus social media and a bit of marketing. It’s a big ask, especially when they may not have had training beyond hands-on experience with another chef.

Design 113

Design Menu Management Management 113

Restaurant Technology Guys

MARCH 27, 2022

Join Jeremy and special guests Meredith Sandland and Carl Orsbourn. Meredith Sandland & Carl Orsbourn are authors of the recently published Delivering the Digital Restaurant as they join host Jeremy Julian to talk restaurant digitization. Consumers are demanding change. Although the most obvious change is customer-facing ordering UI/UX, the changes are reverberating throughout restaurants as they race to update their entire operating model.

Technology 145

Technology Book Specials Ordering 145

Restaurant Den

MARCH 31, 2022

Pre-pandemic, your restaurant’s front-of-house was just what your guests saw when they visited your restaurant. It was everything from your dining room to the hostess booth, employees, and open kitchen space. Today, your front-of-house covers everywhere a diner might interact with your restaurant before they’re sat at a table. Tomorrow’s most successful restaurants will create […].

Front of House 98

Front of House Operations Management Management 98

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

2025

Modern Restaurant Management

MARCH 30, 2022

Restaurants are making use of workflow automation to increase efficiency in numerous ways inlcuding customer service automation and sales and marketing automation. Automating customer service tasks helps to improve the customer experience. Not only does this boost your business reputation, but it also improves customer retention. 65 percent of customer service experts say that most feedback-gathering is automated.

Front of House 450

Front of House Social Media Email Marketing Point of Sale 450

Typsy

MARCH 28, 2022

What is the first thought that comes to mind when talking about an aggressive customer? The stereotype of a privileged person who demands proper service, screaming and shouting; without concern for the hospitality staff serving them. Working in the hospitality sector you will encounter customers who either talk directly to you or the manager or since the internet has made it possible, leave negative reviews affecting the business and your growth professionally.

Hospitality 88

Hospitality Customer Service Customer Experience Blog 88

Restaurant365

MARCH 30, 2022

6 signs it’s time to take the leap from bookkeeping to accounting software. As a restaurant operator, you are the backbone of the restaurant. You most likely started out passionate about serving people on their special days and being a part of creating memories for your patrons. But on a Monday morning when you arrive early to the back office to a pile of invoices waiting to be processed and last night’s food inventory spreadsheet is still sitting on the clipboard waiting to be entered, you migh

Inventory 78

Inventory Point of Sale Audits Information 78

Foodable

MARCH 29, 2022

Listen to "200. Has Private Equity Money Dried up for Restaurants?" on Spreaker. After more than a year of a bear market in innovation stocks that are not part of broad-based public equity benchmarks, we believe Instacart’s move marks the first major publicly announced valuation cut by a private startup. One of its public competitors, DoorDash, DASH on the NYSE, also has dropped roughly 40% since March 2021.

Fast Casual 105

Fast Casual Employee Relations 2021 Point of Sale 105

Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Leadership

Modern Restaurant Management

MARCH 31, 2022

Pooja S. Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Litigation. Insurance Coverage for COVID Claims Largely Rejected by Appellate Courts : Throughout the country, appellate courts are reviewing insurance coverage lawsuits brought by restaurants who were forced to close due to COVID-19 pandemic shutdown orders.

2022 474

2022 Restaurant Law Tip Distribution Insurance 474

Lady Boss Blogger

MARCH 31, 2022

Having good graphics is so important for businesses. Technology is so prevalent in today’s society. Therefore, it is a necessity that your business is online and has an online presence. For instance, having an up-to-date website and social media pages is an amazing way to advertise your products to a bigger audience. There is no […]. The post Where To Find The Best Graphics For Your Business appeared first on LadyBossBlogger.

Social Media 78

Social Media Advertising Technology Blog 78

Bizimply

MARCH 29, 2022

It’s always important to have a handle on your labour cost. Find out how you can use data to reduce labour costs and increase productivity. The post How to Reduce Labour Costs Using Your Business Data appeared first on Bizimply.

Management 98

Management Management 98

Culinary Cues

APRIL 1, 2022

From the ages of 18 to 65 we experience 47 years of life. This is 410,592 hours of breathing. These are typically the years when the average American works to earn a paycheck. If you work a typical 40-hour week (not typical in hospitality careers) that equates to 94,000 hours over 47 years and if you are able to sleep an average of six-hours per night, that’s another 98,700 hours leaving 217,892 hours to do what we choose.

Café 447

Café Training Definition Travel 447

Advertiser: Paycor

Great leadership development is the key to sustainable business growth. Are you ready to design an effective program? HR can use Paycor’s framework to: Set achievable goals. Align employee and company needs. Support different learning styles. Empower the next generation of leaders. Invest in your company’s future with a strong leadership development program.

Leadership

Modern Restaurant Management

MARCH 28, 2022

Despite the challenges that have been brought upon the restaurant landscape these past several years, the industry has thrived with innovation across all categories. As a result, the level of competition between foodservice brands looking to expand their footprints has naturally increased. My team quickly learned that diversifying our portfolio with different real estate models was a critical part of adapting to the ever-evolving market.

Operations 474

Operations Franchising Franchise 2013 474

The Eat Restaurant

MARCH 31, 2022

Every morning, managers have to kickstart their restaurant for a long day of work to make sure that the day goes as smoothly and efficiently as possible. This involves making sure that every nook and corner of the restaurant is in working order, any issues have been identified and handled, and the staff is ready to go. All this has to be done before the doors of the restaurant open for the day.

Management 78

Management Management Ordering 78

Bizimply

APRIL 1, 2022

The UK minimum wage will increase in 2022, which will have a huge effect on the hospitality industry. Learn what businesses should do to reduce its impacts. The post UK Minimum Wage 2022: How It Affects Your Business appeared first on Bizimply.

2022 97

2022 Hospitality Management Management 97

The Restaurant Times

MARCH 31, 2022

Tourism is a crucial part of Bahrain’s economy. Every year around 12 million tourists come to the Gulf Cooperation Council (GCC) – an economic union of the gulf countries of which Bahrain is also a part. . The contribution of tourism clocks around 7% of Bahrain’s GDP and is expected to increase to 11% by 2028. Accordingly, Bahrain is actively promoting tourism-based sectors, offering diversified hospitality, and developing an increasing variety of restaurant and entertainment options

Casual 52

Casual Dine-in Tourism License 52

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.

Small Business