7 Shifts

NOVEMBER 12, 2020

Did you know that restaurant employees change jobs every 56 days ? The restaurant industry welcomes new staff at unprecedented rates. In other industries, the average employee tenure is 4.2 years. In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. Strategic onboarding is critical to battling costly and disruptive employee turnover.

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FOH BOH Food Safety Customer Service 307

Modern Restaurant Management

NOVEMBER 12, 2020

The devastating effects of restaurants during COVID-19 cannot be understated. According to recent data published by Yelp , 26,000 restaurants have permanently closed due to COVID-19. Here in Colorado alone, 62 percent of Colorado restaurants say they will be forced to consider closing permanently in the next six months under current or worsened conditions, according to the Colorado Restaurant Association.

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EATER

NOVEMBER 11, 2020

Pim Techamuanvivit | Nahm. San Francisco chef and restaurateur Pim Techamuanvivit breaks down COVID-19’s effects, and the difficult decisions she’s had to make “This is a time that you look around at the people, the makers, the restaurants you care about and you support them because you want them to be here. It’s a matter of extinction,” the chef and restaurateur Pim Techamuanvivit said when we first spoke in August.

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Cash Management Insurance Point of Sale Back of House 145

Xtra Chef

NOVEMBER 11, 2020

The holiday season is usually full of family, friends, and fun—and a lot of profitability for the restaurant industry. In fact, a survey of small business owners found that 47% of restaurants enjoy the most profitability during Q4. But as we know, 2020 is a year unlike any other, so the holidays are bound to be a bit different than what we’re all used to.

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Hospitality Seasonal Menu Front of House Social Media 155

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Typsy

NOVEMBER 9, 2020

Now more than ever, branching out to find creative ways to promote your business and brand is absolutely essential. The events of this year have proven that “traditional” (in other words, non-digital) marketing can’t give you the same edge and reach that social media can. Partnering with influencers is a great way to leverage yourself into more exposure and boost your revenue.

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Influencer Marketing Hospitality Social Media 155

EATER

NOVEMBER 9, 2020

Rows of shipping containers were used to create the small kitchens inside the Grand Food Depot in LA. | Mariah Tauger / Los Angeles Times via Getty Images. Delivery-only restaurants, which have proliferated during the pandemic, could change the way the industry does business for years to come Sunset Squares Pizza has fewer than 1,000 followers on Instagram.

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2030 Consumer Goods Online Ordering Delivery 143

Sculpture Hospitality

NOVEMBER 12, 2020

Interruptions to your business can be hugely damaging to your bottom line, and many brands in the hospitality business have realized this more so than ever in 2020 with social distancing and lockdowns forcing them to close their doors or limit their number of guests for extended periods of time.

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Bar Management Management 2020 118

Food Business

NOVEMBER 13, 2020

Kris Fulton opened Sophomore Coffee nine months before the pandemic. Today he shares how he has stays true to his goal--keep it simple, and keep it delicious. Quality doesn't lie. When we are all grappling with how to manage the winter nothing seems to be more crystal clear to all owners, is to simplify and give people only the best of what they know and love about your place.

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Website Management Management Management 130

Modern Restaurant Management

NOVEMBER 11, 2020

Owning and operating a restaurant is difficult under the best circumstances. So, what do we consider owning and operating a restaurant impacted by COVID-19? Challenging, but not impossible. As general counsel to over a dozen restaurants in the San Francisco Bay Area and Orange County, I have seen a lot of changes since the first shutdown orders came out in March.

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Kitchen Safety License Restaurant Law Food Safety 219

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Sante

NOVEMBER 9, 2020

The official champagne of the National Basketball Players Association partners with Thirstie Inc. to build an innovative “DTC” purchase option for consumers on the Cheurlin website. Cheurlin Champagne, the award-winning champagne imported and owned by NBA Hall of Famer Isiah Thomas, announced earlier this month the launch of an e-commerce storefront powered by Thirstie Inc., the leader in e-commerce and data solutions for beverage alcohol brands.

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Online Ordering Website Management Innovation 2014 130

Restaurant Engine

NOVEMBER 11, 2020

Test your subject lines to find a clear winner. According to one email service provider , email marketing outranks popular marketing tools like social media, SEO, and PPC advertising. This means email marketing for your restaurant is more important than ever. It helps you get promotions and events into the hands of your customers. It also helps you build relationships with your customers, increasing their loyalty.

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Email Marketing Marketing Coupons Mobile Ordering 96

EATER

NOVEMBER 12, 2020

Getty Images. While the rest of the country focused on something other than the forest floor, I started foraging for chanterelles I’d been staring at the ground too long. That’s most of what foraging is, by the way. It’s ignoring the blue sky and the trees to focus your gaze on the dirt. I was walking through cobwebs, surveying the woodland floor for almost an hour, when I finally saw one: a tiny, pale chanterelle mushroom sticking up near the trail’s edge.

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Back of House Education Consumer Goods Take-out 108

Modern Restaurant Management

NOVEMBER 11, 2020

With the recent influx of cold weather throughout most of the Northeast, businesses have been able to continue attracting patrons through a shift to outdoor operations. While this cold trend has already hit some of the country, it’s right around the corner for others, and imperative for all to keep top of mind. Whether a restaurant, bar, food market, or similar establishment, creating outdoor seating has allowed many businesses to remain afloat throughout COVID and will be crucial for the

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Outdoor Seating Food Safety Design 165

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

Xtra Chef

NOVEMBER 9, 2020

Our product and development teams have been hard at work to bring you xtraCHEF version 9.3! Updates are now live for all xtraCHEF customers. This product release includes user experience updates to navigation and the Daily Sales Calendar, per unit pricing in Product Groups, improved functionality in Recipe and Inventory Management, and more! Check out detailed release notes by logging into [link] and navigating to the Knowledge Base.

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Customer Experience Inventory Demo Pricing 81

Hot Schedules

NOVEMBER 12, 2020

Blog. Top Five Supply Chain Management Tips. . S uppliers in the hospitality industry have been adversely impacted by the pandemic, with reports of revenues of less than 10% of 2019 levels during the first lockdown. There are a number of suppliers to the industry who sadly have not survived the crisis, making operating more challenging for hospitality businesses who cannot function without their suppliers.

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Supplies Management Management Allergens 78

EATER

NOVEMBER 11, 2020

Breakfast at Soda Tala: coffee, aguadulce en leche (panela or unprocessed cane sugar in warm milk), a Talapinto with salchichón, and a tortilla con queso. Wander the maze-like aisles of San José’s historic market for gallo pinto, picadillo, and anything else you could ever want When navigating Costa Rica, landmarks are your main guide. Though street and house numbers definitely exist, the country has never fully developed a nationwide address system.

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White Paper Front of House Serving Small Business 109

Modern Restaurant Management

NOVEMBER 10, 2020

With 50,000 restaurants receiving PPP loans of $150,000 or more keeping thousands of restaurants and restaurant workers afloat, it’s time to find out about the PPP Loan Forgiveness Program. Because that is how it was designed. In April 2020, Congress implemented the PPP program offering businesses forgivable loans to cover costs associated with payroll or certain other operating costs, like mortgage payments or utilities, for a period of 24 weeks (the covered period).

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Document Employee Relations Small Business Certification 186

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Loyalty Program

Indoor Media

NOVEMBER 12, 2020

Today’s obsession with everything online has led to a lot of great innovation —and a lot of pop-ups. If you’ve ever logged on to use a search engine, you know the gamble that comes with surfing the web. One wrong click and you’re suddenly on a page with sixty different images flashing phrases like “You Won a Plasma Screen TV” or “Click Here for a Free iPhone!

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Outdoor Advertising Customer Service Back of House 78

Hot Schedules

NOVEMBER 12, 2020

Blog. Hotel Data Reveals the Latest Factors Driving Operational Success. H oteliers from independent bed-and-breakfast concepts, global hotel chains, and everything in-between have faced immense challenges throughout the pandemic. As hospitality evolves to meet the needs of today’s complex environment, widely adopted processes and procedures have now expired in favor of safety, secured profitability, and lean operations.

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Hotels Operations Food Safety Book 78

EATER

NOVEMBER 11, 2020

Chipotle. The ghost kitchen in New York State won’t have an actual dining room, but it will have a lobby with sounds and smells designed to make you feel like you’re. sitting in Chipotle. While restaurants that rely on dine-in business are barely making it through this year, a new restaurant model has surged in popularity during the coronavirus pandemic: the ghost kitchen.

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Delivery Front of House Fast Casual Dine-in 100

Modern Restaurant Management

NOVEMBER 10, 2020

In this week's episode of The Main Course host Modern Restaurant Management (MRM) Executive Editor Barbara Castiglia speaks with Robert Rosenberg who served as chief executive officer of Dunkin Donuts from 1963 until his retirement in 1998, growing it from from 100 shops and $10 million in sales when he first became CEO, to 6500 outlets including Baskin Robbins Ice Cream Shops and nearly $2.5 billion in sales when he retired 35 years later.

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Serving Management Management Marketing 149

Advertiser: Paycor

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

Recruiting

Deliverect

NOVEMBER 9, 2020

Founded in Spain in 2014, Glovo is an on-demand courier service that purchases, picks up, and delivers orders, whether food or other types such as medicines or consumer products. According to the latest market study carried out by Smartme Analytics, a company specialized in analyzing the use of mobile applications, Glovo's app is the fourth most used app in the Spanish market to order food at home, in a list dominated by two apps from very well-known chains (Burger King and McDonald's), followed

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Mobile Ordering Customer Service Point of Sale Delivery 78

Hot Schedules

NOVEMBER 10, 2020

Blog. End of Year To-Do List for HR and Payroll Teams. W ho is ready to say goodbye to 2020? I think the answer to that question is one that we can all agree on. But before we take off for the holidays and get ready to put it all behind us, there are some end-of-year tasks that Payroll and HR teams need to take care of to get ready for the new year.

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Insurance Employee Relations Restaurant Law 2021 78

Indoor Media

NOVEMBER 9, 2020

If you’re a realtor , you know you have to build trust with your clients. Before they welcome you into their home —and allow you to commodify everything they love— they’re going to want to know that you have their best interest in mind. What some people don’t realize, it may seem clear that a lot of this trust comes from reputation management and building a successful brand around your image.

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Advertising Outdoor Management Management 78

Modern Restaurant Management

NOVEMBER 9, 2020

What was once a relatively niche diet has certainly transformed into a cultural staple over the last few years. Veganism was once viewed as fringe movement, with vegans having to visit health food stores to do their grocery shopping. The number of vegans in the UK quadrupled between 2016 and 2018, and last year there were 600,000 recorded vegans. The number is expected to continue rising exponentially, forecasted to make up a quarter of the British population in 2025.

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Advertiser: Paycor

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.

Management