Lady Boss Blogger

FEBRUARY 11, 2023

As a business, your top priority should be your customer. Your customer’s experience with your business will determine if they return, so it’s important they are satisfied. Customers’ top desire in a business is convenience. It’s important to not just have a customer-friendly business, but also a customer convenient one. You can be polite and […] The post How To Make Your Business More Customer Convenient appeared first on Lady Boss Blogger.

Customer Experience 60

Customer Experience Small Business 60

7 Shifts

FEBRUARY 13, 2023

It’s no secret that with a workforce mass exodus and rising minimum wages, the restaurant industry is long overdue for an overhaul of its business structure and compensation model. This isn’t an easy conversation to have. The institution of tipping and the existence of the sub-minimum wage is heavily rooted in slavery , and has led to decades of underpaying a workforce that is majority black, brown, and female.

Tip Distribution 390

Tip Distribution Front of House Restaurant Law Back of House 390

FreshCheq

FEBRUARY 14, 2023

According to the National Restaurant Association, the average restaurant failure rate sits at right around 30%. It's very difficult to get a restaurant off the ground and keep it afloat for more than a few years, much less a few decades.

Audits 113

Audits Management Management 113

Modern Restaurant Management

FEBRUARY 14, 2023

The recent workforce shortage brought the restaurant industry to its knees. Fewer employees have carried the burden of prepping, cooking, and serving food while working to keep guests safe. Now, massive layoffs in other sectors (including tech, real estate, etc.) will create more job seekers in the restaurant/hospitality industry. This influx of new employees means that restaurant brands will need to build (and reinforce) cultures of excellence.

Food Safety 181

Food Safety Kitchen Safety Loyalty Program Audits 181

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Restaurant Technology Guys

FEBRUARY 14, 2023

Manage your restaurant's time and wage expenses with ease! Discover the power of technology in streamlining operations and reducing costs. From employee scheduling software to payroll management solutions, we cover the essential tools you need to run a successful restaurant. The post Restaurant Time and Wage Management: How Technology Can Help appeared first on Restaurant Technology Guys.

Technology 106

Technology Management Management Operations 106

Blue Orbit Restaurant Consulting

FEBRUARY 14, 2023

Over 14,000 restaurants open every year, yet women are underrepresented as managers, chefs, and investors. Should we fix that because “it’s the right thing to do” or because we’re seeking to “level the playing field” in a male-dominated industry? Why should men surrender their dominance just to make room for women…because society says so? Sign … We Need More Women in Restaurants!

Management 52

Management Management Seasonal Menu Menu 52

Restaurant Business

FEBRUARY 14, 2023

The cost of a night out continued to grow last month as the gap between restaurants and grocery stores narrowed.

Pricing 117

Pricing Menu 117

Restaurant Business

FEBRUARY 15, 2023

A Deeper Dive: Cameron Mitchell, founder of Cameron Mitchell Restaurants, joins the RB podcast to talk about building culture, the state of fine dining and chocolate milkshakes.

Fine Dining 109

Fine Dining 109

Perfect Daily Grind

FEBRUARY 15, 2023

For many baristas, a passion for high-quality coffee and excellent customer service is what drives them to work in specialty coffee. Alongside this, many develop a number of technical skills to help them succeed in their job role – as well as in the coffee sector more widely. However, the barista career journey in the specialty coffee industry is rightly a major discussion point.

Education 187

Education Point of Sale Training Website Management 187

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Modern Restaurant Management

FEBRUARY 17, 2023

We’re all aware of the value of an existing customer. Restaurant operators have scrambled to launch loyalty programs and subscription services in recent years – capitalizing on new technology to keep that “old” customer, often 16x more valuable than a new one. Recent data from our team at Revenue Management Solutions confirms the importance of loyal-to-the-brand customers.

Loyalty Program 162

Loyalty Program Mobile Ordering Customer Service 2022 162

Food Business

FEBRUARY 17, 2023

Going deep with the Six Pillars of Success as a method for business owners to roadmap change and stability into their business. The Six Pillars are Brand Strategy, Financial Stability, Operations, Product Quality, Avenues & Distribution, and Hospitality. The jargon of financial stability is broken down into digestible morsels. How can you build healthy habits that will support and grow your businesses financial stability.

POS 130

POS Hospitality Operations Food 130

Sculpture Hospitality

FEBRUARY 16, 2023

Inventory management is a critical aspect of running a successful restaurant or bar business, but strategies are constantly evolving. Throw into the mix rising wages, skyrocketing food prices, staffing shortages, inflation and a difficult economy and the hospitality industry is no doubt set for a difficult year.

Bar 124

Bar 2023 Inventory Hospitality 124

Perfect Daily Grind

FEBRUARY 13, 2023

Liberia is a West African country which borders Sierra Leone , Guinea , and Cote d’Ivoire , as well as the Atlantic Ocean. The country is the oldest republic in Africa, and declared its independence in 1847 – which was internationally recognised in 1862. According to Index Mundi, Liberia’s coffee production peaked at 209,000 60kg bags in 1985. But in the years since, coffee production has dropped considerably for a number of complex reasons.

Agriculture 188

Agriculture Transportation Cash Management Article 188

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

Modern Restaurant Management

FEBRUARY 13, 2023

Chef Kristen Kish travels the world in search of the people, places, culture and traditions behind the world’s most remote restaurants. From local purveyors, farmers and herders to kitchen crew, managers and chefs, she goes behind the scenes to meet the people, hear the stories, and see the day-to-day balancing act required to keep food on the table.

Travel 175

Travel Specials Management Management 175

EATER

FEBRUARY 17, 2023

The pink sauce, as it now appears on Walmart’s website. | Walmart When we buy food off of TikTok, what are we getting, really? Everyone on TikTok and Instagram is trying to make a buck in one way or another. From the creator fund to sponsored content and upstart new businesses seeking to capitalize on a newly massive social media following, influencers are cashing in.

Social Media 96

Social Media Influencer Food Kitchen Safety 96

The Eat Restaurant

FEBRUARY 15, 2023

Restaurants are under more pressure than ever to increase their internet presence for a variety of reasons. Whether it be as a result of pandemic-related disruptions, heightened competition, or shifting perceptions about the value of having a strong online presence, whatever the reason a restaurant business knows they need up their online game. Right now, increasing local search online is crucial for online ordering as well as in-person dining.

SEO 78

SEO Online Ordering Social Media Customer Service 78

Perfect Daily Grind

FEBRUARY 14, 2023

In many industries around the world, sustainability continues to be a pressing issue – and the coffee sector is no exception. Coffee professionals and consumers alike are increasingly focusing on ways to improve their social and environmental impact. This ranges from using more sustainable processing methods on farms to using recyclable and compostable packaging.

Recycling 171

Recycling Compost Sustainability 2050 171

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Loyalty Program

Modern Restaurant Management

FEBRUARY 16, 2023

It should come as no surprise that the world’s first marshmallow café would attract a lot of social media attention. XO Marshmallow brand co-founders Lindzi Shanks and Kat Connor created their handmade gourmet confections in their home kitchens before expanding from digital direct-to-consumer to include a café and a separate production and shipping space.

Sustainability 148

Sustainability Social Media Customer Experience Consumer Goods 148

EATER

FEBRUARY 15, 2023

Haluski. | Brian Yarvin/Shutterstock There are a lot of ways to make haluski, but the Central and Eastern European dish of noodles and cabbage is pure comfort in every case Every table has its own holiday food traditions, often a mixture of foods handed down through generations and others adopted through circumstance. Growing up in a Polish family, Christmas Eve came with kielbasa, sauerkraut, and pierogi.

Restaurant Law 98

Restaurant Law 2009 Food Order Serving 98

The Eat Restaurant

FEBRUARY 14, 2023

We're happy to announce Eat App's Integration with your restaurant's point of sale (POS) system. To help restaurants boost efficiency , Eat App's POS Integration connects tickets and orders to customers in the background. Throughout the entire customer experience, from the first visit to the return visitor, we enrich your guest data. Want to know more about POS integration and how it can benefit your restaurant?

POS 78

POS Point of Sale Customer Experience Article 78

Sculpture Hospitality

FEBRUARY 13, 2023

When it comes to tracking your bar inventory , having the right tools is essential. Whether you’re running a brick and mortar bar/restaurant or a mobile bartending business, having an accurate and efficient way to monitor your stock is key.

Inventory 111

Inventory Bar Technology 111

Advertiser: Paycor

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

Recruiting

Modern Restaurant Management

FEBRUARY 13, 2023

It’s Possible to Be Profitable While Sticking With Your Values, and Here’s How I’m Doing It My business partner and I met when we were kids. In fourth grade, we became best friends and we shared a common vision to one day start a business together. After graduating from the University of Washington and starting a career in headhunting in Los Angeles, we decided to act on our entrepreneurial spirit and start our own recruiting firm.

Recruiting 165

Recruiting Compost Sustainability Consumer Goods 165

Gecko Hospitality

FEBRUARY 14, 2023

Casinos are rocking it with billions of dollars flowing in every year. In 2021, US gambling revenue hit a record $53 billion dollars according to a report by the American Gaming Association. The same research shows that an estimated 4.2 billion people gamble per year. That’s a lot of continuous influx of business adding to the bottom line. But how do they keep business coming in year after year?

Marketing 78

Marketing Airlines Customer Experience Online Ordering 78

Sante

FEBRUARY 13, 2023

Vino Vault's Jeff Smith talks about managing your wine cellar - or selling it.

Management 130

Management Management 130

Crunchtime

FEBRUARY 15, 2023

Food prices are astronomical - and continue to rise at an alarming rate, making it more important than ever to find ways to reduce costs.

Inventory 78

Inventory Food Management Management 78

Advertiser: Paycor

From welcoming new team members to tough termination decisions, each employment lifecycle phase requires a balance of knowledge, empathy & legal diligence.

Management