Lady Boss Blogger

FEBRUARY 11, 2023

As a business, your top priority should be your customer. Your customer’s experience with your business will determine if they return, so it’s important they are satisfied. Customers’ top desire in a business is convenience. It’s important to not just have a customer-friendly business, but also a customer convenient one. You can be polite and […] The post How To Make Your Business More Customer Convenient appeared first on Lady Boss Blogger.

Customer Experience 60

Customer Experience Small Business 60

7 Shifts

FEBRUARY 13, 2023

It’s no secret that with a workforce mass exodus and rising minimum wages, the restaurant industry is long overdue for an overhaul of its business structure and compensation model. This isn’t an easy conversation to have. The institution of tipping and the existence of the sub-minimum wage is heavily rooted in slavery , and has led to decades of underpaying a workforce that is majority black, brown, and female.

Restaurant Law 390

Restaurant Law Tip Distribution Front of House Back of House 390

FreshCheq

FEBRUARY 14, 2023

According to the National Restaurant Association, the average restaurant failure rate sits at right around 30%. It's very difficult to get a restaurant off the ground and keep it afloat for more than a few years, much less a few decades.

Audits 113

Audits Management Management 113

Modern Restaurant Management

FEBRUARY 14, 2023

The recent workforce shortage brought the restaurant industry to its knees. Fewer employees have carried the burden of prepping, cooking, and serving food while working to keep guests safe. Now, massive layoffs in other sectors (including tech, real estate, etc.) will create more job seekers in the restaurant/hospitality industry. This influx of new employees means that restaurant brands will need to build (and reinforce) cultures of excellence.

Food Safety 174

Food Safety Kitchen Safety Food Supply Loyalty Program 174

Advertiser: Paycor

Choosing an HCM partner is one of the most important decisions you’ll make because time is one of your company’s most strategic assets. How do you want to spend your time?

Technology

Restaurant Technology Guys

FEBRUARY 14, 2023

Manage your restaurant's time and wage expenses with ease! Discover the power of technology in streamlining operations and reducing costs. From employee scheduling software to payroll management solutions, we cover the essential tools you need to run a successful restaurant. The post Restaurant Time and Wage Management: How Technology Can Help appeared first on Restaurant Technology Guys.

Technology 126

Technology Management Management Operations 126

Culinary Cues

FEBRUARY 12, 2023

Everyone loves to cheer on a champion. I live in a community that has been host to two Winter Olympic Games (and more homegrown U.S. Olympians than most any other part of the country), University and Empire State Games, Can Am Hockey tournaments, Ironman competitions, Lacrosse Tournaments, and National Rugby Tournaments. This, of course, doesn’t even take into consideration the love that many residents have for their favorite professional baseball, basketball, hockey, soccer, or football team.

Café 370

Café Dine-in Food Presentation 370

Restaurant Business

FEBRUARY 14, 2023

The cost of a night out continued to grow last month as the gap between restaurants and grocery stores narrowed.

Menu 112

Menu Pricing 112

Restaurant Business

FEBRUARY 15, 2023

A Deeper Dive: Cameron Mitchell, founder of Cameron Mitchell Restaurants, joins the RB podcast to talk about building culture, the state of fine dining and chocolate milkshakes.

Fine Dining 108

Fine Dining 108

Culinary Cues

FEBRUARY 17, 2023

Your name is, in many respects, a reflection of the person you are, your personal history, and a proclamation of respect for those who came before you. That word represents your life and all that has been invested in bringing you to this point; it is how you are known and how you hope to be remembered. Your name is an expression of your individuality, an affirmation of your skills, a statement of pride.

Uniforms 344

Uniforms Food Café Menu 344

Embrace the Suck

FEBRUARY 16, 2023

Every great team experiences tension. The pace of service in a busy restaurant can lead to interactions that are curt — to say the least — but larger issues can arise as well. Are you noticing your restaurant team is arguing? Is your employee turnover rate going up? Are you sensing a general lack of respect on the team? It's essential to address these issues head-on and make structural changes so your team can thrive because a restaurant won't succeed if its staff is unhappy.

Front of House 292

Front of House Back of House Hiring Communication 292

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Specials

Perfect Daily Grind

FEBRUARY 15, 2023

For many baristas, a passion for high-quality coffee and excellent customer service is what drives them to work in specialty coffee. Alongside this, many develop a number of technical skills to help them succeed in their job role – as well as in the coffee sector more widely. However, the barista career journey in the specialty coffee industry is rightly a major discussion point.

Training 187

Training Point of Sale Equipment Hospitality 187

Modern Restaurant Management

FEBRUARY 15, 2023

Whatever you may have heard about how hard it is to find and retain employees in this market, restaurants have it worse. Much worse. More than 11.6 million people work in food service annually (including managers). Yet, a Bureau of Labor report flagged that the restaurant industry’s year-over-year quit rate jumped from 4.8 percent to nearly 7 percent , a more significant increase than in any other job sector.

Food Supply 158

Food Supply Food Consumer Goods Dine-in 158

Food Business

FEBRUARY 17, 2023

Going deep with the Six Pillars of Success as a method for business owners to roadmap change and stability into their business. The Six Pillars are Brand Strategy, Financial Stability, Operations, Product Quality, Avenues & Distribution, and Hospitality. The jargon of financial stability is broken down into digestible morsels. How can you build healthy habits that will support and grow your businesses financial stability.

POS 130

POS Hospitality Food Operations 130

Sculpture Hospitality

FEBRUARY 16, 2023

Inventory management is a critical aspect of running a successful restaurant or bar business, but strategies are constantly evolving. Throw into the mix rising wages, skyrocketing food prices, staffing shortages, inflation and a difficult economy and the hospitality industry is no doubt set for a difficult year.

Bar 121

Bar Inventory 2023 Hospitality 121

Advertiser: Paycor

Choosing an HCM partner is one of the most important decisions you’ll make because time is one of your company’s most strategic assets. How do you want to spend your time?

Technology

Perfect Daily Grind

FEBRUARY 13, 2023

Liberia is a West African country which borders Sierra Leone , Guinea , and Cote d’Ivoire , as well as the Atlantic Ocean. The country is the oldest republic in Africa, and declared its independence in 1847 – which was internationally recognised in 1862. According to Index Mundi, Liberia’s coffee production peaked at 209,000 60kg bags in 1985. But in the years since, coffee production has dropped considerably for a number of complex reasons.

Agriculture 188

Agriculture Small Business Transportation Cash Management 188

Modern Restaurant Management

FEBRUARY 13, 2023

Chef Kristen Kish travels the world in search of the people, places, culture and traditions behind the world’s most remote restaurants. From local purveyors, farmers and herders to kitchen crew, managers and chefs, she goes behind the scenes to meet the people, hear the stories, and see the day-to-day balancing act required to keep food on the table.

Travel 171

Travel Food Specials Management 171

Apicbase

FEBRUARY 17, 2023

Who can imagine the restaurant industry today without off-premise dining options like delivery, takeaway, curbside pickup, ghost kitchens, and drive-thru? It’s safe to say that off-premise dining has become an essential part of consumers’ lifestyles and a massive driver of industry growth. Even with consumers happily returning to restaurants in the wake of the pandemic , demand for off-premise orders remains high.

Dine-in 98

Dine-in Food Order Food Truck Online Ordering 98

EATER

FEBRUARY 17, 2023

The pink sauce, as it now appears on Walmart’s website. | Walmart When we buy food off of TikTok, what are we getting, really? Everyone on TikTok and Instagram is trying to make a buck in one way or another. From the creator fund to sponsored content and upstart new businesses seeking to capitalize on a newly massive social media following, influencers are cashing in.

Social Media 95

Social Media Food Influencer Food Safety 95

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

Hospitality

Perfect Daily Grind

FEBRUARY 14, 2023

In many industries around the world, sustainability continues to be a pressing issue – and the coffee sector is no exception. Coffee professionals and consumers alike are increasingly focusing on ways to improve their social and environmental impact. This ranges from using more sustainable processing methods on farms to using recyclable and compostable packaging.

Compost 171

Compost Recycling Sustainability Waste 171

Modern Restaurant Management

FEBRUARY 17, 2023

We’re all aware of the value of an existing customer. Restaurant operators have scrambled to launch loyalty programs and subscription services in recent years – capitalizing on new technology to keep that “old” customer, often 16x more valuable than a new one. Recent data from our team at Revenue Management Solutions confirms the importance of loyal-to-the-brand customers.

Dine-in 153

Dine-in Loyalty Program Food Order Mobile Ordering 153

The Eat Restaurant

FEBRUARY 15, 2023

Restaurants are under more pressure than ever to increase their internet presence for a variety of reasons. Whether it be as a result of pandemic-related disruptions, heightened competition, or shifting perceptions about the value of having a strong online presence, whatever the reason a restaurant business knows they need up their online game. Right now, increasing local search online is crucial for online ordering as well as in-person dining.

SEO 78

SEO Online Ordering Dine-in Social Media 78

EATER

FEBRUARY 15, 2023

A sliced-open truffle at Burwell Farms. | Gastropod How careful science, a growers’ passion, and one adorable truffle-hunting dog combine to run the largest truffle farm in the country From the surface, there’s not much going on in the orchard at Burwell Farms in rural North Carolina: loblolly pines grow in perfect, orderly rows, brown trunks and green needles in a hypnotizing grid as far as the eye can see.

Take-out 100

Take-out Customer Experience 2014 Ordering 100

Advertiser: Paycor

Why are HR leaders so important to business success? Because leaders across the organization, from the C-suite to frontline managers, disproportionately affect employee engagement. It goes back to the old saying: “A boss has the title, but a leader has the people.” Learn more and discover the 3 steps to driving loyalty and engagement: The true power of intentional coaching The secret to optimizing performance The best ways to reward employees & retain top talent Don't miss out, download now!

Leadership

Perfect Daily Grind

FEBRUARY 17, 2023

Every Friday, Perfect Daily Grind rounds up the top coffee industry news from the previous week. Here are this week’s stories. Mon, 13 Feb MTPak Coffee launches its Circular Economy Grant. Applicants can share how their efforts are making the coffee industry more sustainable by promoting a circular economy. A panel of judges will pick a winner who will receive either US $5,000 in cash or US $15,000 in credit for MTPak Coffee products.

Food Supply 121

Food Supply 2022 2023 Cash Management 121

Modern Restaurant Management

FEBRUARY 16, 2023

It should come as no surprise that the world’s first marshmallow café would attract a lot of social media attention. XO Marshmallow brand co-founders Lindzi Shanks and Kat Connor created their handmade gourmet confections in their home kitchens before expanding from digital direct-to-consumer to include a café and a separate production and shipping space.

Sustainability 140

Sustainability Social Media Customer Experience Food 140

The Eat Restaurant

FEBRUARY 14, 2023

We're happy to announce Eat App's Integration with your restaurant's point of sale (POS) system. To help restaurants boost efficiency , Eat App's POS Integration connects tickets and orders to customers in the background. Throughout the entire customer experience, from the first visit to the return visitor, we enrich your guest data. Want to know more about POS integration and how it can benefit your restaurant?

POS 78

POS Point of Sale Customer Experience Ordering 78

EATER

FEBRUARY 15, 2023

Haluski. | Brian Yarvin/Shutterstock There are a lot of ways to make haluski, but the Central and Eastern European dish of noodles and cabbage is pure comfort in every case Every table has its own holiday food traditions, often a mixture of foods handed down through generations and others adopted through circumstance. Growing up in a Polish family, Christmas Eve came with kielbasa, sauerkraut, and pierogi.

Restaurant Law 98

Restaurant Law Food Order Food Serving 98

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Marketing

Perfect Daily Grind

FEBRUARY 12, 2023

Canned and ready-to-drink (RTD) coffee products, including cold brew and milk-based beverages , have been popular in many countries for some time now. However, it’s been impossible to ignore the recent explosive growth in the wider RTD segment, with no signs of it slowing down. In fact, according to Fortune Business Insights, the value of the global RTD coffee market will increase beyond US $42 billion by 2027.

Beverage 134

Beverage Food Order Marketing Point of Sale 134

Modern Restaurant Management

FEBRUARY 13, 2023

It’s Possible to Be Profitable While Sticking With Your Values, and Here’s How I’m Doing It My business partner and I met when we were kids. In fourth grade, we became best friends and we shared a common vision to one day start a business together. After graduating from the University of Washington and starting a career in headhunting in Los Angeles, we decided to act on our entrepreneurial spirit and start our own recruiting firm.

Hospitality 158

Hospitality Compost Recruiting Operations 158

Gecko Hospitality

FEBRUARY 14, 2023

Casinos are rocking it with billions of dollars flowing in every year. In 2021, US gambling revenue hit a record $53 billion dollars according to a report by the American Gaming Association. The same research shows that an estimated 4.2 billion people gamble per year. That’s a lot of continuous influx of business adding to the bottom line. But how do they keep business coming in year after year?

Marketing 78

Marketing Hospitality Customer Experience Online Ordering 78

Sculpture Hospitality

FEBRUARY 13, 2023

When it comes to tracking your bar inventory , having the right tools is essential. Whether you’re running a brick and mortar bar/restaurant or a mobile bartending business, having an accurate and efficient way to monitor your stock is key.

Bar 109

Bar Inventory Technology 109

Advertiser: Paycor

Nothing motivates employees more than a great boss. Creating consistent employee management practices help create a positive workplace culture and improve key performance outcomes across the board.

Management