Bingage

MARCH 18, 2023

When you think about shopping or eating out, you might click on your favourite brand. Am I right? From shopping to eating to hanging out, people mostly prefer their favourite place/shop. Do you know why? What’s the reason? What is it that allows a customer to keep coming back to back for more? Maybe the quality of the product is good, maybe the prices are reasonable, maybe the shipping is quick and seamless, better customer experience or the brand sends you super personalized discounts and

Loyalty Program 98

Loyalty Program Social Media Email Marketing Customer Service 98

Modern Restaurant Management

MARCH 3, 2023

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities. A Return to Normal The National Restaurant Association released its 2023 State of the Restaurant Industry report, which examines key factors impacting the industry including the current state of the economy, operations, workforce, and

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2023 2022 Consumer Goods Point of Sale 199

The Rail

MARCH 7, 2023

By Sarah Jarosz, Contributor Social media has revolutionized how businesses market their products and services, and restaurants are no exception. Whether you're a small, local restaurant or a large, chain restaurant, social media can be a powerful tool to help you attract new customers and build brand awareness. In this article, we'll discuss ten ways you can promote your restaurant on social media.

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Social Media Customer Experience Small Business Influencer 119

7 Shifts

MARCH 28, 2023

As of last week, there are now more than 1 million restaurant pros using 7shifts! That means 1 in every 15 restaurant workers in the U.S. relies on 7shifts to stay better connected to their team, manage their work schedules, and get paid. I know firsthand how difficult and unpredictable this industry can be. When I was younger, my grandparents owned restaurants and my dad owned several Quiznos locations.

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Hiring Hospitality POS Management 370

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Perfect Daily Grind

MARCH 21, 2023

There are many actors involved in the coffee supply chain. From producers to traders to roasters to baristas, every industry professional adds value to the coffee sector. However, there are also a number of intermediaries in the coffee supply chain, including those who mill, transport, and export coffee in producing countries. And while these actors can certainly play an important role, their presence in the supply chain can often mean that producers end up receiving a smaller percentage of the

Pricing 176

Pricing Supplies Sustainability Communication 176

The Eat Restaurant

MARCH 13, 2023

A well-thought-out menu is one of the most crucial elements of any restaurant, along with a table management system of course. Without a menu, there is no way for customers to know what they can order and at what price. It is essential though to have a menu that not only follows menu engineering best practices but also accurately reflects the personality of the restaurant.

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Menu Pricing Management Management 158

Modern Restaurant Management

MARCH 21, 2023

With a looming recession, the QSR industry has been brainstorming ways to soften the expected blow to business. Many brands have been experimenting with new technology to help reduce the demand for labor and combat recent price inflation. However, technology is not yet advanced enough to supplant the human element in QSR locations, and with a recent push to increase minimum wage policies across the country, that labor is becoming increasingly expensive.

Technology 185

Technology Consumer Goods Waste Supplies 185

The Rail

MARCH 21, 2023

By Andrea Abbondanza, Contributor In our previous QR blog post , we looked at seven reasons why your restaurant should start using QR codes and the immense benefits they provide both your guests and your staff. They help with everything from always have an updated menu, to faster service, to direct in-house marketing, and even less stressful staff! By placing QR codes in strategic locations throughout the restaurant, your guests can easily access the information they need without needing physica

Social Media 111

Social Media Email Marketing Front of House Loyalty Program 111

Restaurant Engine

MARCH 15, 2023

Check out these amazing tactics to drive people to your website. How’s your website traffic? Are you getting all the customers you want? Restaurants all over the country want similar things. The most important thing they generally want is more customers One key to increasing customers is to fine-tune your website and draw traffic to it. So, how can you do it?

SEO 109

SEO Email Marketing Social Media Blog 109

Advertiser: Paycor

HR doesn’t exist in a vacuum. This work impacts everyone: from the C-Suite to your newest hire. It also drives results. Learn how to make it all happen in Paycor’s latest guide.

Hiring

Perfect Daily Grind

MARCH 5, 2023

El Salvador is the smallest country in Central America, spanning some 21,000km2. However, the country cultivates some of the most sought-after coffee varieties in the world. Among these is Pacamara – a variety with potential for excellent quality. To add to this, El Salvador also boasts unique microclimates and terroir which contribute to the production of high-quality coffee.

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2004 Café Cash Management 2022 181

EATER

MARCH 16, 2023

Carrot cake and strawberry shortcake are perfectly lovely ice cream flavors. But ranch? Not so much. | Van Leeuwen The latest wave of pop culture-inspired collaborations leaves me with one question: What if we didn’t? Too often in human history (and in Jurassic Park ), we ask ourselves, “Can we?” when the real question worth asking is, “Should we?” Little else embodies this sentiment better than what is currently the bane of my existence as a person with taste buds: the latest wave of attention-

Consumer Goods 117

Consumer Goods Social Media Take-out Advertising 117

Restaurant Business

MARCH 24, 2023

More than ever before, restaurant operators are focusing on recruiting, retaining and developing talent for this key position, which many say is the heart of any successful operation.

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Recruiting Management Management Operations 111

Modern Restaurant Management

MARCH 16, 2023

The restaurant industry is an increasingly competitive market. And more restaurant owners are searching for ways to encourage repeat customers and successfully grow their businesses. One way to gain a competitive edge is with music – which is often overlooked. Music can help restaurants strengthen relationships with their customers and build loyalty.

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License Loyalty Program Customer Experience Customer Service 184

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Food

The Rail

MARCH 17, 2023

By Indiana Lee, Contributor Dining out is one of life’s greatest pleasures. Visiting a favorite restaurant with friends or family isn’t just a delight for the tastebuds, it’s also nourishment for the soul. And this, indeed, is often the reason why restaurateurs chose to enter — and to remain — in such a challenging and competitive industry. For restaurant owners and managers, there is nothing quite as gratifying as watching your guests relish the atmosphere and savor the delectables you’ve provi

Seasonal Menu 111

Seasonal Menu Customer Experience Reference Dine-in 111

Restaurant Engine

MARCH 29, 2023

Really use your menu item descriptions to drive customer engagement at your restaurant. Did you know that telling stories about your restaurant is one of the most powerful tools in your arsenal to drive customer engagement? Not only can you share stories on your restaurant website, but you can share them on social media, too. Most likely, you built your restaurant around your menu.

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Menu Social Media Seasonal Menu Back of House 98

Perfect Daily Grind

MARCH 15, 2023

On 7 March 2023, the US Senate announced that Starbucks’ interim CEO Howard Schultz has agreed to testify at a hearing which will address over 80 complaints about the company’s anti-union behaviour. Schultz’s expected appearance at the hearing follows a near 18-month saga regarding unionisation among Starbucks’ baristas. In December 2021, a Starbucks in Buffalo, New York voted to become the company’s first-ever unionised store in the US.

Employee Relations 157

Employee Relations 2023 2022 2004 157

EATER

MARCH 31, 2023

Salton A fascinating emblem of the ’90s, it inspires a complicated nostalgia I remember a few faddish kitchen appliances from my mom’s apartment. A juicer somewhere in the upper cupboards, its presence signaled by the lone juicing cookbook on the kitchen counter. A waffle iron that pressed an image of Snoopy into your breakfast, and seemingly existed only to get tangled with the other pans.

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2000 Food Order Advertising Take-out 103

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Loyalty Program

Restaurant Business

MARCH 22, 2023

When people think about automation in foodservice, they often picture cold, indifferent efficiency—the last things any operator wants to provide in a great customer experience. In reality, automation brings valuable efficiency gains to labor-strapped operators while also helping them provide better customer service. It does so by saving time and energy for employees so they can focus more on what humans do best: making every guest feel welcome, ensuring the food is delicious and ultimately impro

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Customer Experience Mobile Ordering Food Order Customer Service 98

Modern Restaurant Management

MARCH 10, 2023

A restaurant’s design is a guest’s first impression, setting the stage for the experience to come. When creating an elevated dining space, it’s critical for there to be a meeting of the minds between the chef and designer that culminates in a setting that is reflective of the chef’s vision and taste. Hospitality designer Beatrice Girelli, co-founder and design director of Indidesign, recently conceptualized The Desmond, headed by Executive Chef Jason Neroni, at the all-ne

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Design Customer Experience Magazine Seating 183

The Rail

MARCH 14, 2023

By Andrea Abbondanza, Contributor In today's fast-paced digital age, restaurants are constantly seeking innovative ways to enhance the dining experience for their customers. One such innovation is using QR codes , which are becoming increasingly popular in the restaurant industry. QR codes offer a convenient and contactless way for customers to access menus, order food, and pay using mobile devices.

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Mobile Ordering FOH Front of House Kitchen Safety 111

Society Insurance

MARCH 8, 2023

As of 2020, there is an average of over 4 million students who have graduated from colleges in the US. Congratulations to any readers who have recently graduated! Graduating from college can be the most exciting and terrifying part of your life. It is a period of immense change and uncertainty. While every industry is different, and has different reactions to the market, we can provide some advice for graduates trying to start a career.

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Insurance Certification Education Employee Relations 105

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How do you stay on top of what your customers are expecting when they step through your doors? Do you know what’s on their mind? How are you going to account for what they’re planning on doing months from now? As we head into 2024, price-related issues are still top-of-mind for restaurant customers after the inflation boom earlier this year. In this new report, we give you the latest insights on consumer spending trends, attitudes on tipping, and how you can respond.

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Perfect Daily Grind

MARCH 26, 2023

There are a seemingly endless number of variables you need to account for when preparing high-quality espresso. These include – but aren’t limited to – dose, yield, extraction time, and grind size, as well as tamping and distribution techniques. However, even when factoring in all these variables, if you have ever wondered why your espresso shots still aren’t tasting quite right, it could be a common issue known as clumping.

Tip Distribution 170

Tip Distribution Article Equipment Take-out 170

EATER

MARCH 2, 2023

Jakub Porzycki/NurPhoto via Getty Images Why Coca-Cola contracts with a chemical company to manufacture cocaine in New Jersey An unassuming set of buildings in Maywood, New Jersey, less than 10 miles from Manhattan, holds a surprising secret: It’s what might arguably be called the cocaine capital of the United States. Here, a chemical company manufactures cocaine legally, with special permission from the U.S. government, all in the service of a familiar company: Coca-Cola.

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Food Supply 2003 Government Supplies 108

Restaurant Business

MARCH 8, 2023

Meridian Restaurants Unlimited, which operates 118 Burger King restaurants in nine states out west, filed for Chapter 11 bankruptcy protection, blaming a combination of low sales and soaring inflation.

Operations 145

Operations 145

Modern Restaurant Management

MARCH 15, 2023

Dynamic pricing would add friction to the guest experience, according to Capterra’s 2023 Dynamic Pricing in Restaurants. Sixty-five percent of consumers say dynamic pricing would make the decision of where and when to eat more difficult; 63 percent say it would make it harder to budget their restaurant spending. The research indicates consumer sentiment on dynamic pricing is overwhelmingly negative, and that most customers are unlikely to utilize it in a way that benefits restaurants.

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Pricing Consumer Goods Customer Experience Food Order 177

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Loyalty Program