March, 2023

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The Ultimate Guide to Customer Retention: How to Keep your customer coming back for more.

Bingage

When you think about shopping or eating out, you might click on your favourite brand. Am I right? From shopping to eating to hanging out, people mostly prefer their favourite place/shop. Do you know why? What’s the reason? What is it that allows a customer to keep coming back to back for more? Maybe the quality of the product is good, maybe the prices are reasonable, maybe the shipping is quick and seamless, better customer experience or the brand sends you super personalized discounts and

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11 Must-Read Restaurant Management Books

The Eat Restaurant

There is always room to learn, and reading restaurant management books can be the finest method to achieve so, whether this past year was your restaurant's first or its thirty-first. Restaurant books can assist you in setting goals, such as choosing what initiatives you want to start, continue, or stop working on. They are packed with insightful information and insights.

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7 Secrets to Scaling Your Restaurant Business

Restaurant Technology Guys

Unlock the secrets to scaling your restaurant business with our latest blog post! ? Discover 7 game-changing strategies for increasing efficiency, driving revenue, and improving customer experience, with a focus on leveraging technology. ? Whether you're a seasoned restaurateur or just starting out, this post is a must-read for anyone looking to take their business to the next level.

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State of the Industry and More Restaurant Research

Modern Restaurant Management

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities. A Return to Normal The National Restaurant Association released its 2023 State of the Restaurant Industry report, which examines key factors impacting the industry including the current state of the economy, operations, workforce, and

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Preventing Employee Burnout in Restaurants & Hospitality: An Integrated Approach

Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation

Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.

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13 Ways to Promote Your Restaurant on Social Media

The Rail

By Sarah Jarosz, Contributor Social media has revolutionized how businesses market their products and services, and restaurants are no exception. Whether you're a small, local restaurant or a large, chain restaurant, social media can be a powerful tool to help you attract new customers and build brand awareness. In this article, we'll discuss ten ways you can promote your restaurant on social media.

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We’ve Made Life Easier for 1 Million Restaurant Pros

7 Shifts

As of last week, there are now more than 1 million restaurant pros using 7shifts! That means 1 in every 15 restaurant workers in the U.S. relies on 7shifts to stay better connected to their team, manage their work schedules, and get paid. I know firsthand how difficult and unpredictable this industry can be. When I was younger, my grandparents owned restaurants and my dad owned several Quiznos locations.

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Relationships are about more than just paying a good price for specialty coffee

Perfect Daily Grind

There are many actors involved in the coffee supply chain. From producers to traders to roasters to baristas, every industry professional adds value to the coffee sector. However, there are also a number of intermediaries in the coffee supply chain, including those who mill, transport, and export coffee in producing countries. And while these actors can certainly play an important role, their presence in the supply chain can often mean that producers end up receiving a smaller percentage of the

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170. Restaurant Technology Guys Podcast Ep. 170 – Get Full Visibility of Your Back of House with APICBase

Restaurant Technology Guys

Join Jeremy and Carl Jacobs, the CEO of Apicbase, where they talk back-of-house and why this is critical for a restaurant’s bottom line. Carl helps restaurant chains and dark kitchens to automate time-consuming back-of-house operations such as inventory & procurement in order to make them more profitable. In this episode Jeremy and Carl talk about: To download Carl’s ebook on Digital Transformation in the Restaurant industry, follow this link : [link] For a Full Transcript of the Show Click

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QSR Brands Can Leverage Technology to Overcome a Recession

Modern Restaurant Management

With a looming recession, the QSR industry has been brainstorming ways to soften the expected blow to business. Many brands have been experimenting with new technology to help reduce the demand for labor and combat recent price inflation. However, technology is not yet advanced enough to supplant the human element in QSR locations, and with a recent push to increase minimum wage policies across the country, that labor is becoming increasingly expensive.

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Unleashing AI in Recruitment: The Ultimate Guide

Discover the power of AI in recruitment with Paycor’s complete guide. Learn how to streamline your hiring process, increase interview pipeline, uncover candidates other tools miss, and save time. Get ready to revolutionize your talent acquisition strategy today!

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A Kroger-Albertsons Merger Would Be Bad for Almost Everyone

EATER

Kroger and Albertsons own more than 5,000 supermarkets across the country. | Elijah Nouvelage/Getty Images Why a coalition called Stop the Merger plans to “fight like hell” to prevent it It’s likely that the place you shop for groceries every week is owned by one of two companies — Kroger, or Albertsons. Together, these two corporate behemoths own more than 5,000 supermarkets across the country, including regional chains like King Soopers, Harris Teeter, Safeway, Ralphs, and Vons, and now they’r

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Top Free Restaurant Menu Makers

The Eat Restaurant

A well-thought-out menu is one of the most crucial elements of any restaurant, along with a table management system of course. Without a menu, there is no way for customers to know what they can order and at what price. It is essential though to have a menu that not only follows menu engineering best practices but also accurately reflects the personality of the restaurant.

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The Inspiring Women of 7shifts

7 Shifts

On International Women’s Day, we celebrate the tremendous impact that women make around the world every single day. We’re proud to work with so many exceptional female-identifying Shifties. So for International Women’s Day, we asked our team to nominate the women at 7shifts who have inspired them. Some of the recurring themes we heard? The women at 7shifts are: Not afraid to stand up for what they believe in Always their authentic selves Eager to embrace new challenges Advocates for their teamma

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What is a flat red coffee & where did it come from?

Perfect Daily Grind

In many coffee shops around the world, more and more baristas are developing new and innovative drinks. These beverages can help a coffee business to stand out, as well as creating new sensory experiences for consumers. One example is the flat red, an espresso-based drink which includes steamed pomegranate and orange juice. The beverage originated in Ukraine, where it continues to remain popular.

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Using AI to Support Restaurant Workers, Not Replace Them

Artificial Intelligence continues to dominate conversations around technology. The transformative potential for this technology is massive. Virtually no industry is siloed from the possibilities of artificial intelligence, including restaurants. All new technologies come with a degree of uncertainty. Considering AI’s disruptive potential, many in the restaurant industry have feelings ranging from curiosity to concern regarding what these advancements might mean for the workers powering restauran

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Top 2023 Restaurant Growth Hacks

Restaurant Technology Guys

Ready to take your restaurant to the next level in 2023? ? Our latest blog post reveals the top restaurant growth hacks for the new year, including personalized marketing, omnichannel ordering, sustainable practices, social media influencer marketing, and automation. ? Discover how these game-changing strategies can help you drive revenue, build customer loyalty, and reach new audiences.

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Music Can Give the Restaurant Industry a Competitive Edge

Modern Restaurant Management

The restaurant industry is an increasingly competitive market. And more restaurant owners are searching for ways to encourage repeat customers and successfully grow their businesses. One way to gain a competitive edge is with music – which is often overlooked. Music can help restaurants strengthen relationships with their customers and build loyalty.

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I’ve Had It With Stunt Ice Cream Flavors

EATER

Carrot cake and strawberry shortcake are perfectly lovely ice cream flavors. But ranch? Not so much. | Van Leeuwen The latest wave of pop culture-inspired collaborations leaves me with one question: What if we didn’t? Too often in human history (and in Jurassic Park ), we ask ourselves, “Can we?” when the real question worth asking is, “Should we?” Little else embodies this sentiment better than what is currently the bane of my existence as a person with taste buds: the latest wave of attention-

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Best Sauces to Pair With Chicken

Bottleneck Management

Best Sauces to Pair With Chicken Chicken is the most consumed meat in the United States, according to the USDA. We can’t say we’re surprised, since chicken is so versatile. Fry it, grill it, boil it, bake it, or even spatchcock it for a variety of different meals. Then enters the real game changer, the sauce. Sauce can take a dish from mediocre to exceptional.

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Maximizing Profits: Boost Your Profit Margin With Restaurant Tech

Running a restaurant is hard work, so it can be discouraging when you see how little of that work shows up in your bottom line. In our white paper “Maximizing Profits,” we show how you can improve your restaurant profit margins by implementing flexible technology. Because hard work can’t cut the fees from third-party delivery apps or get orders in and out of the kitchen to your guests faster.

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Want guests happy to spend more? Give them a more sustainable restaurant

Open for Business

In spite of inflation, increasing prices, and overall economic uncertainty, there’s one thing that people remain willing to pay up for: Sustainability. Even Michelin has gotten into the sustainable food movement, awarding a green star for restaurants that uphold the highest environmental standards. According to one recent survey, 66% of consumers are willing to pay more for something that’s environmentally friendly.

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How can El Salvador leverage Pacamara coffee like Panama leveraged Gesha?

Perfect Daily Grind

El Salvador is the smallest country in Central America, spanning some 21,000km2. However, the country cultivates some of the most sought-after coffee varieties in the world. Among these is Pacamara – a variety with potential for excellent quality. To add to this, El Salvador also boasts unique microclimates and terroir which contribute to the production of high-quality coffee.

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The restaurant worker most in demand? A great general manager

Restaurant Business

More than ever before, restaurant operators are focusing on recruiting, retaining and developing talent for this key position, which many say is the heart of any successful operation.

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Forged in the Fire: True Hospitality Born from Camaraderie and Respect

Modern Restaurant Management

The reservation was made months in advance, and each course was designed with intention and artistry. As the couple’s anniversary dinner gracefully glides toward a sweet crescendo, the lead server strides into the kitchen to pick up a beautiful brulee, only to notice the rose-shaped garnish is missing — along with the pastry chef. After rifling through the walk-in, the server recognizes the dishwasher on duty as a potential savior in the search for strawberries.

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Digital Transformation in the Restaurant Industry

Technology is transforming the way restaurant operators work. Advanced analytics and forecasting. automated procurement. you name it, tech companies (like Apicbase) are already working on it. The digital transformation of restaurants and food service businesses represents major advances for the industry, especially when the driving force becomes AI.

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During Ramadan in Hyderabad, All Roads Lead to Haleem

EATER

Crowd in Old City during Ramadan. | Navin Sigamany During the holy month, legions of cooks gather at restaurants, warehouses, and street stalls to spend hours mashing the savory porridge of mutton, wheat, and spices, a beloved fixture of night markets and family iftar feasts For much of the year, dawn breaks over sleepy lanes in Hyderabad, India, as chai and newspaper vendors rush to deliver piping hot tea alongside the news.

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2023 Beer Trends

Bottleneck Management

2023 Beer Trends Bottleneck’s Purchasing Manager is giving us all the insight into the beer trends still to come in 2023. Brand Extension Over the past few years, we have seen guests returning over and over to their favorite beers. There is comfort in a sure thing! Keeping that idea in mind, there is a trend towards breweries taking their most popular brands and turning those brands into a series of seasonal brews.

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Pizza Ranch: Achieving Ops Excellence through Employee Engagement

Crunchtime

Not many multi-unit businesses in the restaurant industry can sustain 40+ years of sales growth while remaining family-owned and operated.

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How can coffee shops make cold brew more profitable?

Perfect Daily Grind

In coffee shops around the world, cold brew is one of the most popular beverages. According to Technavio, by 2027, the value of the global cold brew market will increase by almost US $440 million. If a coffee business owner wants to cater to a wide range of consumers, serving a variety of cold coffee drinks is essential. As part of this, there has been an increasing focus on preparing cold brew with higher-quality coffee, as well as using single origin coffees to create new sensory experiences.

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Utilizing Technology: Improve Customer Experience and Increase Points of Profit in Your Restaurant Business

Speaker: Hillary Holmes - SpotOn Operator in Residence; Troy Hooper - CEO, Kiwi Restaurant Partners; Jason Berkowitz - Founder and CEO of ARROW UP Training

Running a restaurant is hard work, so it can be discouraging when you see how little of that work shows up in your bottom line. The most efficient way to improve your restaurant's profit margins is to implement flexible technology. Hard work can’t cut the fees from third-party delivery apps or get orders in and out of the kitchen faster, but technology can!