March, 2023

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The Ultimate Guide to Customer Retention: How to Keep your customer coming back for more.

Bingage

When you think about shopping or eating out, you might click on your favourite brand. Am I right? From shopping to eating to hanging out, people mostly prefer their favourite place/shop. Do you know why? What’s the reason? What is it that allows a customer to keep coming back to back for more? Maybe the quality of the product is good, maybe the prices are reasonable, maybe the shipping is quick and seamless, better customer experience or the brand sends you super personalized discounts and

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11 Must-Read Restaurant Management Books

The Eat Restaurant

There is always room to learn, and reading restaurant management books can be the finest method to achieve so, whether this past year was your restaurant's first or its thirty-first. Restaurant books can assist you in setting goals, such as choosing what initiatives you want to start, continue, or stop working on. They are packed with insightful information and insights.

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State of the Industry and More Restaurant Research

Modern Restaurant Management

In a State of the Restaurant industry report, the Natiional Restaurant Association sees a return to normal with predicted sales growth in 2023. Other top research lists how impactful the Super Bowl was for restaurants, the state of gift cards and top pizza cities. A Return to Normal The National Restaurant Association released its 2023 State of the Restaurant Industry report, which examines key factors impacting the industry including the current state of the economy, operations, workforce, and

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13 Ways to Promote Your Restaurant on Social Media

The Rail

By Sarah Jarosz, Contributor Social media has revolutionized how businesses market their products and services, and restaurants are no exception. Whether you're a small, local restaurant or a large, chain restaurant, social media can be a powerful tool to help you attract new customers and build brand awareness. In this article, we'll discuss ten ways you can promote your restaurant on social media.

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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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We’ve Made Life Easier for 1 Million Restaurant Pros

7 Shifts

As of last week, there are now more than 1 million restaurant pros using 7shifts! That means 1 in every 15 restaurant workers in the U.S. relies on 7shifts to stay better connected to their team, manage their work schedules, and get paid. I know firsthand how difficult and unpredictable this industry can be. When I was younger, my grandparents owned restaurants and my dad owned several Quiznos locations.

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Relationships are about more than just paying a good price for specialty coffee

Perfect Daily Grind

There are many actors involved in the coffee supply chain. From producers to traders to roasters to baristas, every industry professional adds value to the coffee sector. However, there are also a number of intermediaries in the coffee supply chain, including those who mill, transport, and export coffee in producing countries. And while these actors can certainly play an important role, their presence in the supply chain can often mean that producers end up receiving a smaller percentage of the

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Top Free Restaurant Menu Makers

The Eat Restaurant

A well-thought-out menu is one of the most crucial elements of any restaurant, along with a table management system of course. Without a menu, there is no way for customers to know what they can order and at what price. It is essential though to have a menu that not only follows menu engineering best practices but also accurately reflects the personality of the restaurant.

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QSR Brands Can Leverage Technology to Overcome a Recession

Modern Restaurant Management

With a looming recession, the QSR industry has been brainstorming ways to soften the expected blow to business. Many brands have been experimenting with new technology to help reduce the demand for labor and combat recent price inflation. However, technology is not yet advanced enough to supplant the human element in QSR locations, and with a recent push to increase minimum wage policies across the country, that labor is becoming increasingly expensive.

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Where to Place QR Codes in Your Restaurant for Maximum Effect

The Rail

By Andrea Abbondanza, Contributor In our previous QR blog post , we looked at seven reasons why your restaurant should start using QR codes and the immense benefits they provide both your guests and your staff. They help with everything from always have an updated menu, to faster service, to direct in-house marketing, and even less stressful staff! By placing QR codes in strategic locations throughout the restaurant, your guests can easily access the information they need without needing physica

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7 Ideas to Increase Your Restaurant’s Website Traffic

Restaurant Engine

Check out these amazing tactics to drive people to your website. How’s your website traffic? Are you getting all the customers you want? Restaurants all over the country want similar things. The most important thing they generally want is more customers One key to increasing customers is to fine-tune your website and draw traffic to it. So, how can you do it?

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Recruit and Retain New Blue-Collar Talent

Blue-collar jobs have a branding problem. One company, GEON, partnered with Paycor to find the solution. Learn how to attract, engage, and retain blue-collar employees, helping them build meaningful careers – and support your company’s goals.

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How can El Salvador leverage Pacamara coffee like Panama leveraged Gesha?

Perfect Daily Grind

El Salvador is the smallest country in Central America, spanning some 21,000km2. However, the country cultivates some of the most sought-after coffee varieties in the world. Among these is Pacamara – a variety with potential for excellent quality. To add to this, El Salvador also boasts unique microclimates and terroir which contribute to the production of high-quality coffee.

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Best Sauces to Pair With Chicken

Bottleneck Management

Best Sauces to Pair With Chicken Chicken is the most consumed meat in the United States, according to the USDA. We can’t say we’re surprised, since chicken is so versatile. Fry it, grill it, boil it, bake it, or even spatchcock it for a variety of different meals. Then enters the real game changer, the sauce. Sauce can take a dish from mediocre to exceptional.

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I’ve Had It With Stunt Ice Cream Flavors

EATER

Carrot cake and strawberry shortcake are perfectly lovely ice cream flavors. But ranch? Not so much. | Van Leeuwen The latest wave of pop culture-inspired collaborations leaves me with one question: What if we didn’t? Too often in human history (and in Jurassic Park ), we ask ourselves, “Can we?” when the real question worth asking is, “Should we?” Little else embodies this sentiment better than what is currently the bane of my existence as a person with taste buds: the latest wave of attention-

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Music Can Give the Restaurant Industry a Competitive Edge

Modern Restaurant Management

The restaurant industry is an increasingly competitive market. And more restaurant owners are searching for ways to encourage repeat customers and successfully grow their businesses. One way to gain a competitive edge is with music – which is often overlooked. Music can help restaurants strengthen relationships with their customers and build loyalty.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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How Restaurants Can Meet the Needs of Customers with Diabetes

The Rail

By Indiana Lee, Contributor Dining out is one of life’s greatest pleasures. Visiting a favorite restaurant with friends or family isn’t just a delight for the tastebuds, it’s also nourishment for the soul. And this, indeed, is often the reason why restaurateurs chose to enter — and to remain — in such a challenging and competitive industry. For restaurant owners and managers, there is nothing quite as gratifying as watching your guests relish the atmosphere and savor the delectables you’ve provi

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The restaurant worker most in demand? A great general manager

Restaurant Business

More than ever before, restaurant operators are focusing on recruiting, retaining and developing talent for this key position, which many say is the heart of any successful operation.

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Senate barista unionisation hearing: What does it mean for specialty coffee?

Perfect Daily Grind

On 7 March 2023, the US Senate announced that Starbucks’ interim CEO Howard Schultz has agreed to testify at a hearing which will address over 80 complaints about the company’s anti-union behaviour. Schultz’s expected appearance at the hearing follows a near 18-month saga regarding unionisation among Starbucks’ baristas. In December 2021, a Starbucks in Buffalo, New York voted to become the company’s first-ever unionised store in the US.

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2023 Beer Trends

Bottleneck Management

2023 Beer Trends Bottleneck’s Purchasing Manager is giving us all the insight into the beer trends still to come in 2023. Brand Extension Over the past few years, we have seen guests returning over and over to their favorite beers. There is comfort in a sure thing! Keeping that idea in mind, there is a trend towards breweries taking their most popular brands and turning those brands into a series of seasonal brews.

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2024 Restaurant Spending Trends to Stay Ahead of the Curve

How do you stay on top of what your customers are expecting when they step through your doors? Do you know what’s on their mind? How are you going to account for what they’re planning on doing months from now? As we head into 2024, price-related issues are still top-of-mind for restaurant customers after the inflation boom earlier this year. In this new report, we give you the latest insights on consumer spending trends, attitudes on tipping, and how you can respond.

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I Really Miss My George Foreman Grill

EATER

Salton A fascinating emblem of the ’90s, it inspires a complicated nostalgia I remember a few faddish kitchen appliances from my mom’s apartment. A juicer somewhere in the upper cupboards, its presence signaled by the lone juicing cookbook on the kitchen counter. A waffle iron that pressed an image of Snoopy into your breakfast, and seemingly existed only to get tangled with the other pans.

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SEO for Bars and Restaurants

Modern Restaurant Management

If you run a bar or restaurant, you already know how important it is to have an online presence. But having a website or social media page isn't enough anymore. In today's competitive market, you must ensure your business can be easily found online. That's where SEO (Search Engine Optimization) comes in. Here are ten reasons why your bar and restaurant needs SEO: Boost Your Online Visibility Put your business on the map with SEO!

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7 Reasons Why Restaurants Should Start Using QR Codes

The Rail

By Andrea Abbondanza, Contributor In today's fast-paced digital age, restaurants are constantly seeking innovative ways to enhance the dining experience for their customers. One such innovation is using QR codes , which are becoming increasingly popular in the restaurant industry. QR codes offer a convenient and contactless way for customers to access menus, order food, and pay using mobile devices.

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Automation: The Secret To Great Customer Experiences

Restaurant Business

When people think about automation in foodservice, they often picture cold, indifferent efficiency—the last things any operator wants to provide in a great customer experience. In reality, automation brings valuable efficiency gains to labor-strapped operators while also helping them provide better customer service. It does so by saving time and energy for employees so they can focus more on what humans do best: making every guest feel welcome, ensuring the food is delicious and ultimately impro

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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How to prevent clumping when grinding coffee

Perfect Daily Grind

There are a seemingly endless number of variables you need to account for when preparing high-quality espresso. These include – but aren’t limited to – dose, yield, extraction time, and grind size, as well as tamping and distribution techniques. However, even when factoring in all these variables, if you have ever wondered why your espresso shots still aren’t tasting quite right, it could be a common issue known as clumping.

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How Can You Enhance Customer Engagement with Menu Item Stories

Restaurant Engine

Really use your menu item descriptions to drive customer engagement at your restaurant. Did you know that telling stories about your restaurant is one of the most powerful tools in your arsenal to drive customer engagement? Not only can you share stories on your restaurant website, but you can share them on social media, too. Most likely, you built your restaurant around your menu.

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The Weird (and Wired) Truth Behind What’s Really in Coca-Cola

EATER

Jakub Porzycki/NurPhoto via Getty Images Why Coca-Cola contracts with a chemical company to manufacture cocaine in New Jersey An unassuming set of buildings in Maywood, New Jersey, less than 10 miles from Manhattan, holds a surprising secret: It’s what might arguably be called the cocaine capital of the United States. Here, a chemical company manufactures cocaine legally, with special permission from the U.S. government, all in the service of a familiar company: Coca-Cola.

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We Can’t All Be #SaltBae, But We Can Deliver Memorable Dining Experiences

Modern Restaurant Management

It seems like no one goes out to eat anymore, but maybe today’s consumers are just looking for something new. From the rise of Instagram food bloggers and selfie walls to paying outrageous prices for the #SaltBae experience , consumers are now expecting restaurants to deliver an experience beyond flavor. In a world still recovering from a pandemic and economic crisis, consumers long to escape into experiences of delight and togetherness.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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6 Up-and-Coming Restaurant Menu Trends

The Rail

By Indiana Lee, Contributor Restaurant patrons are always looking for something new, and the eateries that get ahead of the curve can see great success in 2023 and beyond. Here are many of the upcoming trends that will be hitting menus across the globe and why you should consider them as part of your business going forward. Serving the Sober Curious The year 2023 will bring a continuation of the trend that celebrates a demand for non-alcoholic beverages.

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Another big Burger King franchisee declares bankruptcy

Restaurant Business

Meridian Restaurants Unlimited, which operates 118 Burger King restaurants in nine states out west, filed for Chapter 11 bankruptcy protection, blaming a combination of low sales and soaring inflation.

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Is there a difference between infused and flavoured specialty coffee?

Perfect Daily Grind

There’s no doubt that experimental processing methods have changed the trajectory of specialty coffee. Traditionally, coffee is processed using washed, natural, and honey processing methods. In certain Asian countries, other processing methods such as wet hulling (or Giling Basah) and Monsoon Malabar have also been in use for decades. However, now more than ever, there are a seemingly endless number of ways to process coffee.

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Top Advice For Graduates Trying to Start a Career

Society Insurance

As of 2020, there is an average of over 4 million students who have graduated from colleges in the US. Congratulations to any readers who have recently graduated! Graduating from college can be the most exciting and terrifying part of your life. It is a period of immense change and uncertainty. While every industry is different, and has different reactions to the market, we can provide some advice for graduates trying to start a career.

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2024 Payroll Calendar Templates

These calendars provide pay period dates and paydays for biweekly, semi-monthly, and monthly payroll in 2024. Use them as a reminder or share with employees so they can celebrate payday.