July, 2020

Before You Reopen Your Restaurant.Think About Your Staff

Embrace the Suck

We all want to get back to “normal,” whatever that means now. Honestly, normal wasn’t very normal in the first place so, let’s look at this as a plot twist! This time around is your opportunity to do things better than you did before.

Three Ways Post-Pandemic Customers Will Permanently Change the Restaurant Industry 

Modern Restaurant Management

"COVID-19 has disrupted, and will likely continue to disrupt, business models and plans. But in some ways, it’s accelerated the adoption of trends that would have taken four to five years to become a reality." " The restaurant industry has been one of the hardest hit by COVID-19, with sales dropping 40 percent during the month of May, according to Black Box Intelligence.

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How to Set Up and Run a Ghost Kitchen for Your Restaurant Business

Restaurant365

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery.

The Benefits of Recipe Management Software

Xtra Chef

Recipe management software is quickly becoming a must-have for any restaurant operator who wants to gain quick and easy insight into plate costs. But what does it actually do? To fully grasp the benefits of recipe management software, we first need to explore what recipe management is, how it can help your restaurant, and why restaurants have struggled to do it in the past. What is Recipe Management, and Why Do You Need It?

Reader Survey 2021 Restaurateur Connection

Can you believe we are in 2021? 2020 was a challenging year for restaurateurs. Here at Restaurateur Connection, we have worked tirelessly to provide guidance and a sense of community for our readers. Restaurateur Connection’s many thought-leaders eased the physical distance between us by sharing their wisdom and empathy. Our goal is that through our site, we helped make 2020 as rewarding as it was challenging. We would love for you to share your experience about how our site has affected your learning, and also your thoughts on how to make it better. The total time to complete the survey is 3-5 minutes. To view the survey, click the “View Now” button.

The restaurant technology stack: tech you need to run your business

Deliverect

COVID-19 has fundamentally changed the way restaurants operate. The lockdown accelerated the adoption of online ordering and delivery tech as dining rooms closed and people were stuck at home.

Restaurant Task Management: How to Communicate Tasks to Staff ??

7 Shifts

Now that guests are coming back into your restaurant, it means there are more tables to clean, more guests to attend to, and more side work to complete. The problem of restaurant task management is not a new one. Restaurateurs named employee engagement their third-biggest challenge going into 2020, meaning that figuring out how to keep your staff productive and motivated has been (and continues to be) a top priority in the restaurant industry.

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Achieving Your Best Digital Customer Experience During COVID-19

Modern Restaurant Management

As the COVID-19 pandemic continues to affect the ways we live, work and dine, the restaurant industry has been experimenting with different ways to adapt and continue serving customers who cherish dining experiences.

How To Post Auto Shop Deals on Groupon – Plus 3 Things To Watch For

Indoor Media

Have you thought about posting auto shop deals on Groupon for your repair shop? The coupon giant boasts some significant benefits — targeted, local ads — but many users have seen its pitfalls.

7 Sensational Secrets to Loving Italian Grape Varieties

A Wine Story

7 Sensational Secrets to Loving Italian Grape Varieties. Italian Grape Varieties Love Italian wine? Curious about Italian grape varieties? You probably already know Italian grape varieties like the white wine Pinot Grigio and the red wine Sangiovese.

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Good Beverage and Food Inventory Control Helps Protect Tight Margins

Sculpture Hospitality

Regions across the world are in different phases of reopening their economy. Unfortunately, some locations are already shutting back down due to a new wave of COVID-19 cases. Now more than ever, the hospitality industry needs to band together to protect its customers, staff and margins.

Restrictions into Opportunities: How to Make Your Restaurant Succeed

Speaker: Patrick Cottrell and Joe English

The restaurant industry has changed so dramatically in the pandemic era that it's time to redesign your business strategy. This requires us to take a look at our menus, inventory, staff, and even our seating strategy. Whether your state allows outdoor dining, takeout only, or a little bit of both, we're here to help. Join Patrick Cottrell and Joe English from Sculpture Hospitality, and fit your restaurant to thrive in face of pandemic restrictions.

7 Restaurant Management Book Recommendations

7 Shifts

Book 124

A COOK WITHOUT A KITCHEN

Culinary Cues

They say we’re back. The kitchen lights are back on, deliveries arrive, the battery of ranges is fired up, and cooks (some of us) are welcomed back. Somehow, it just doesn’t feel right. After four months of idle time – time without a schedule, time without a chance to do what cooks normally do – this kitchen just seems vacant.

Five Steps for Leveraging Digital Data Collection to Manage Changing Rules and Challenging Times

Modern Restaurant Management

For large-scale restaurant operations, now is the time to double down on stringent standards, good customer communication, and consistent application of your standards. For franchises, that means making sure your evaluations and data collection house in order.

How to Get Yelp Reviews for Your Auto Repair Shop

Indoor Media

Unless someone already has a trusted mechanic, they’re most likely to take to Google when in need of auto repairs. Then, they sift through an abundance of auto shop listings and reviews before choosing their new shop. This is why reviews are a vital part of your online presence.

Webinar Survey 2021 Restaurateur Connection

Can you believe we are in 2021? 2020 has been a challenging year for restaurateurs. Here at Restaurateur Connection, we have worked tirelessly to provide guidance and a sense of community for our readers. Restaurateur Connection’s many thought-leaders eased the physical distance between us by sharing their wisdom and empathy. Our goal is that through our webinars, we helped make 2020 as rewarding as it was challenging. We would love for you to share your experience about how our webinars have affected your learning, and also your thoughts on how to make it better. The total time to complete the survey is 3-5 minutes. To view the survey, click the “View Now” button.

Black Vintners and Wine Professionals in the Spotlight?

Sante

The wine world wakes up to Black wine personalities. Deborah Grossman. Sunny days are ahead for Black vintners. The interest and sales of Black-owned wineries are up. Wine professionals are also getting long-overdue attention in the industry. In 1940 John June Lewis Jr. opened Woburn Winery, the first American, Black-owned vineyard and winery, in Virginia. Fast forward 80 years and meet Phil Long, owner of Longevity wines in Livermore, Calif.

Cross-Utilizing Staff: Why This is a Benefit for You and Your Employees

Sculpture Hospitality

Staffing a restaurant has been a hot topic in 2020, especially with most workers being out of work for a number of weeks during the COVID-19 lockdown.

How Mattenga’s Pizzeria Simplifies Labor Management—and Gets Back to Family Life

7 Shifts

Mattenga’s Pizzeria is the real love child of husband and wife duo, Matthew and Hengam Stanfield. Entering the workforce shortly after completing their engineering degrees, the couple realized that a nine to five week that kept them apart was not for them.

WHAT IS THE INTENT OF EDUCATION?

Culinary Cues

As the country continues to come to grips with the ravages of a pandemic and the trail of chaos and long-term destruction that it leaves behind, we will need to think very clearly about how a country deals with diminishing funds to support our lifestyle and establishing priorities moving forward.

Contactless Dining: Exploring the Intersection of Hospitality and Technology

Modern Restaurant Management

One year ago we walked into a Cambridge, Massachusetts restaurant for the first day of field research. Our palms were sweaty from the excitement and anxiety. We were greeted by the manager of the restaurant and shared with him the concept of contactless dining, an experience where dine-in guests can view menus, order, and pay directly from their mobile phones. A second of silence passed before the manager’s response: ”You mean people will use their phones at the table?

3 Auto Repair In-Store Advertising Tactics to Try

Indoor Media

Are you missing a major opportunity to turn one-time customers into repeat customers? Auto repair in-store advertising tactics deliver your message to qualified, engaged consumers in the same place where they can make a purchase. Combined with your outbound marketing tactics, in-store advertising creates a well-rounded marketing strategy for your auto shop. What is in-store advertising? In-store advertising is placed inside your brick-and-mortar location.

Boardroom Spirits Significantly Expands Product Portfolio

Sante

Distillery Introduces Four Additions to Existing Line, Ready-To-Drink Bottled Craft Cocktails and Sanitizer Division amid pandemic uncertainty.

6 reasons why your restaurant needs a smart POS system

Deliverect

What makes a restaurant successful? In a post COVID-19 world, this is the question asked by entrepreneurs who have seen the sector’s development. Even before the pandemic hit, 50% of restaurants didn’t live to see their 5th anniversary.

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Why Operational Marketing Should Be the Heart of Your Business

FreshCheq

What is operational marketing? Why would I need to worry about having an effective operational marketing team? Well, in short, operational marketing is marketing to operate efficiently.

THE LINE COOK’S NEW KITCHEN RULES SOME THINGS NEVER CHANGE

Culinary Cues

As cooks start to, or at least hope to, begin settling into kitchen life again, it seems appropriate to reiterate those standard rules of thumb that everyone must abide by. They may be tweaked a bit – after all, a lot has changed over the past five months, but for the most part – the rules of operation that cooks have always lived by, are still the rules. Ah.but, here is the thing – creative people often claim that rules are there to be broken, otherwise we never discover, we never move forward.

Tech Holds the Answers to Reopening Guidelines

Modern Restaurant Management

As restaurants begin reopening, there are pressing and immediate concerns. However, it’s equally important to also take a long-term strategic approach to the Coronavirus.

What’s the Best Way to Advertise Auto Shop Coupons?

Indoor Media

Auto shop coupons are powerful tools to increase traffic, and more importantly, profits. However, the actual ROI can vary greatly based on the offer and how they’re distributed. An unmotivating offer, like 10% off, may not be enough to move customers to switch from their current provider or even be more appealing than your competitor down the street.

Using Restaurant Reporting Tools to Forecast Your Restaurant’s Recovery

Restaurant365

How to forecast your restaurant’s recovery. Knowing how to leverage restaurant reporting tools is one of the most effective measures you can take to better understand your business’ real time financial health.

NEW COURSE: COVID-19 business restart for managers

Typsy

If you're a hospitality manager, you might be thinking about - or are already in the process of - restarting and reopening your venue to "normal" operations. 2020 has been a bit of a wild ride so far, so you could be forgiven for feeling a little anxious.

Chefs on the Lamb: Low Cuts, High

Sante

Sheep have been a cultural icon for millennia and their lamb a mainstay of menus around the globe for even longer. Wayne Harley Brachman. Bo Peep loses them in a nursery rhyme, insomniacs count them, and renegade family members are labeled as black ones. Sheep have been a cultural icon for millennia and their lamb a mainstay of menus around the globe for even longer.

Improving Customer Experience For Your Restaurant Online

Restaurant Engine

The customer experience starts with your online presence before it gets to your dining room. You website is often the gateway to your brick and mortar restaurant. It’s often the “door” your customers first walk through.

Four Innovative Pandemic Restaurant Marketing Strategies That Need to Continue

Modern Restaurant Management

Due to the pandemic, restaurants everywhere were forced to examine their marketing strategies, to dig deep into their creative depths, and in many cases, move beyond their typical comfort zones.

4 Soft Skills Your Employees Need During and After a COVID-19 World

Goliath Consulting

COVID-19 is redefining jobs (1). Social distancing has radically changed the way restaurants work, causing a spike in delivery and take-out orders, and employees are taking on different responsibilities to fit these new roles in the workplace (2).

Using Restaurant Reporting Tools to Forecast Your Restaurant’s Recovery

Restaurant365

How to forecast your restaurant’s recovery. Knowing how to leverage restaurant reporting tools is one of the most effective measures you can take to better understand your business’ real time financial health.

Creating and maintaining good workplace culture

Typsy

Workplace culture is one of those things that seems like it can take care of itself, but anyone who's worked in a negative environment will tell you that a toxic workplace can spiral out of control quite quickly - and create all sorts of problems along the way.