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From acqui-hire to vaporware: The new restaurant tech ABCs

Restaurant Business

Acqui-hire “To acquire a company in order to use its employees skills or knowledge, rather than for its products or services.” Starbucks’ deal with Empower Delivery fits the acqui-hire framework. Previously, Starbucks hired Empower CEO Meredith Sandland as its new chief store development officer under CEO Brian Niccol.

Hiring 172
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Keeping Up with the Holiday Hiring Rush

Modern Restaurant Management

The holiday rush is here, and as the world goes from pandemic to endemic, customers are dining out more. As the hospitality industry gears up for the influx of holiday diners, making the right hires becomes especially crucial in maintaining a high quality of service. Never hire someone in the name of urgency.

Hiring 396
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Restaurant Hiring: Navigating the Labor Shortage

7 Shifts

Staff are now tasked with policing masking, moving heavy furniture to configure outdoor dining, and packaging to-go orders. As we start to welcome back workers, doing things as they were before isn't going to work—especially in hiring. That all begins at the hiring level. Adam Ranier, Writer, Restaurant Manifesto.

Hiring 370
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Danny Meyer on How to Hire the Right People For Your Restaurant

7 Shifts

How do the world's best restaurateurs hire their teams? Among many other stories, Danny dove into his hiring process from the very beginning at Union Square Cafe, how it evolved into the process they use now at all of his restaurants. “At We refer to these employees as “51 percenters.” We don't want to hire finished products.

Hiring 435
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What Restaurant Operators Need to Know About Specialized Cleaning

Modern Restaurant Management

A clean restaurant improves the overall dining experience and more importantly, prevents people from getting sick while eating your food. Hiring a deep cleaning professional is necessary to ensure your restaurant is being optimally cleaned by a professional, but how do you know if you are hiring the right person?

Specials 492
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Restaurant Staff Training 101

7 Shifts

From onboarding new hires to upskilling existing staff, a comprehensive training program can improve customer service, boost efficiency, and foster a positive work culture. A well-informed team improves service, enhances the dining experience, and reduces errors in the kitchen. Focused training also speeds up the onboarding process.

Training 195
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How to Train Your Restaurant Staff on New Systems Without Slowing Down Service

ChowNow

Let new hires learn by shadowing a staff veteran. Applying new technology to your restaurants operations is exciting, but integrating it always comes with one immediate hurdle: getting your staff up to speed. Start with the WhyGet Staff to Buy-In Humans, in general, dont like change. Break it down.

Training 195