Modern Restaurant Management

OCTOBER 20, 2020

After months-long dining room closures prompted by the COVID-19 pandemic, restaurants gained new life in the summer when most government jurisdictions allowed outdoor patio dining. ” Digital workplace tools can help restaurant owners prepare employees to remain agile this winter as they adapt to modified dining protocols.

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Outdoor Dine-in Training Government 480

Modern Restaurant Management

FEBRUARY 8, 2023

While Noma’s run as a Michelin restaurant is now at an end, there are many reasons why it doesn’t spell the end of fine dining cuisine as we know it. There’s a high cost in running fine dining restaurants, but the value rests in their place in society. How do we move forward from this? The answer lies in technology.

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Fine Dining Technology Front of House Sustainability 493

Modern Restaurant Management

NOVEMBER 22, 2021

Now, more than ever, dining establishments need to delight customers at every touchpoint, gain real-time customer feedback and secure competitive insights. Listings are vital for guests who search online for places to dine out. But how dining establishments manage the review process varies widely.

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Sustainability Guest Recovery Customer Experience SEO 568

Modern Restaurant Management

APRIL 21, 2021

Dining is a major part of how we socialize and achieve that feeling of normality. Government Incentives. Owing to the fact that the hospitality sector has been badly affected by Covid-19, it has been a top priority for governments across the world to provide incentives and support to restart the industry.

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Franchising Franchise Government Retail 493

Modern Restaurant Management

DECEMBER 14, 2021

While restaurants continue to mitigate impacts caused by COVID-19, many have pivoted and found new ways to redefine the dining experience. Two new restaurant trends from the pandemic will likely remain: ghost kitchens and outdoor dining. Consumers are showing similar signs of permanent behavioral change. Staffing Shortages Continue.

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2022 Employee Relations Outdoor Fast Casual 508

EATER

DECEMBER 23, 2024

If the governments not going to step in, then were going to step in, because thats our business. The team sold out of their copies, and the effort inspired many guests to donate to a relief fund for Shanti and Buttons workers all of whom were impacted by the storms through a QR code placed on each dining table.

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Guest Recovery Dine-in Events Small Business 292

Modern Restaurant Management

DECEMBER 27, 2023

Where Automation Can Help For instance, automated reservation systems and AI-driven customer analytics are enabling restaurants to provide more personalized service, while robotic kitchen assistants are undertaking repetitive cooking tasks, freeing staff to focus on the creative and interpersonal aspects that elevate the dining experience.

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2024 Food Supply Kitchen Safety Influencer 506

EATER

APRIL 8, 2025

Another couple traveling from San Diego back home to Warren County, Ohio, brought their own food but also sometimes hit the dining car. To Elizabeth, the food in the Amtrak dining car was good, but she preferred her own. As a nonflier and a travel writer, I spend a lot of time on trains.

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Training Food Travel Social Media 276

Culinary Cues

FEBRUARY 24, 2025

The story made me think about what I did for a living and my zest for cooking delicious food, traveling to special parts of the world, working and dining in great restaurants, learning from exceptional chefs, enjoying incredible wines from the hands of vintners, harvesters, and wine makers. I remember how the book moved me.

Back of House 386

Back of House Travel Government Education 386

7 Shifts

OCTOBER 26, 2022

When you dine out at a restaurant, you tip your server. It's the expectation and an essential part of how restaurant workers earn a living. A guest's tip subsidizes wages for most of America's restaurant workers. It's a reality that only exists in North America—the United States and Canada. But tipping did not take off immediately in the U.S.

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Presentation Tip Distribution Restaurant Law Back of House 486

Modern Restaurant Management

SEPTEMBER 1, 2021

Many customers are still looking for assurance that their restaurants are still paying extra attention to health and safety as they begin to dine in again. You can use tech to not only track things like wellness checks or questionnaires but communicate those results to customers or local government bodies when needed.

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2021 Kitchen Safety Food Safety Inventory 612

EATER

JULY 18, 2023

Listen to this article In 1999, the first “dining in the dark” restaurant opened in Zurich, Switzerland. Blindekuh was founded by a blind pastor to generate empathy for blind people, and dining in the dark restaurants have provided reliable jobs for the chronically underemployed blind workforce. But it doesn’t have to be that way.

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Dine-in Restaurant Law Website Management Fine Dining 246

Modern Restaurant Management

APRIL 8, 2020

The Prime Minister Boris Johnson announced that all restaurants, bars, and cafés had to be shut for dining-in customers. Several restaurant owners had shown concerns even before the official closure, expressing the need for support from the government in order to be able to handle business costs and staff wages.

Food Truck 468

Food Truck Social Media Customer Service Government 468

Modern Restaurant Management

MAY 1, 2020

Revenue Management Solutions (RMS) revealed insights from its global consumer study that assessed consumers’ dining behavior and perspectives on the restaurant industry as the COVID-19 pandemic unfolds. dine out more often to fulfill basic needs and gravitate toward drive-thru and take-away options associated with QSR and fast casual.

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2020 Food Safety Fast Casual Guest Recovery 479

Modern Restaurant Management

MAY 19, 2022

When government-mandated closures shuttered dining rooms, restaurants found a way to shift operating models and keep employees on the payroll. While there are valid questions about government spending and inflation, restaurants should not be caught in the crossfire. 4008), introduced by Sens. ." 4008), introduced by Sens.

Small Business 493

Small Business Government 2022 Dine-in 493

Modern Restaurant Management

JULY 21, 2021

Having been deprived of these types of social gatherings – and similarly a romantic candlelit dinner for two – even allowing for the requisite Covid restrictions, returning to restaurant dining holds huge appeal for many. Thoughtful waiting areas for guests and managing a good customer flow will need some careful consideration.

Design 474

Design Customer Experience Dine-in Innovation 474

Modern Restaurant Management

FEBRUARY 28, 2022

cities have implemented requirements for patrons to show proof of COVID-19 vaccination in order to dine indoors at restaurants. One factor may be that cautious vaccinated individuals now feel comfortable to dine regularly at restaurants because of the mandates. Since the late summer of 2021, many major U.S.

Employee Relations 507

Employee Relations Dine-in Customer Experience 2021 507

Modern Restaurant Management

MAY 27, 2025

Restaurant groups should consider implementing a data governance committee that includes representatives from all departments with oversight of customer data. Consider the alarming pattern over the past three years. Five Guys experienced a breach in September 2022 that compromised job applicants' personal data. In January 2023, Yum!

Insurance 282

Insurance Document Employee Relations 2023 282

EATER

NOVEMBER 27, 2024

Yet some people are unfamiliar with what even makes up Indigenous food because of the historical erasure of Indigenous culinary traditions, the limited availability of Native ingredients, and the lack of widespread Indigenous representation in mainstream dining. My garden is where it all starts,” Oden explains.

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Innovation Food Truck Seasonal Menu 2004 317

Modern Restaurant Management

FEBRUARY 16, 2021

With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. The other big challenge the pandemic has brought to life is forcing businesses and governments to rethink our approach to packaging waste. Alcohol To-Go Will Expand.

Food Safety 558

Food Safety Recycling Restaurant Law Front of House 558

Modern Restaurant Management

MARCH 13, 2023

In the waning days of 2022, FDA issued an updated Food Code with several important updates. FDA is responsible for more than a quarter of the U.S. economy, and the Food Code impacts virtually every American. Many of the key changes in the 2022 Food Code relate to food allergens. How does this modify cooking requirements?

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2022 Allergens Food Food Safety 471

Modern Restaurant Management

FEBRUARY 18, 2021

Many areas across the country are in the midst of a “second lockdown,” as state and local governments are again restricting businesses with indoor dining to help curb COVID-19’s spread. That said, LLCs offer somewhat limited flexibility as independent legal entities and have few statutory requirements governing them.

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License Restaurant Law Franchising Franchise 503

Modern Restaurant Management

JUNE 17, 2020

Most restaurants now are dealing with a fraction of their normal staff due to the reduction in operations, either because of state by state social distancing requirements and/or a diminished number of patrons who are willing to dine out these days. Business as usual is a thing of the past!

Employee Relations 493

Employee Relations Food Safety Small Business Government 493

Modern Restaurant Management

JUNE 5, 2020

With decreased traffic and high demand from consumers who have been under restrictive stay at home orders, it is the perfect time for local governments to get creative in assisting local businesses and revitalizing their communities.

Outdoor 420

Outdoor Seating Government Employee Relations 420

Modern Restaurant Management

MARCH 11, 2025

." As we mark the fifth anniversary, MRM magazine surveyed restaurant insiders about the pandemic’s lasting impact on their businesses and the industry. The past five years have reinforced the critical intersection of digital and hospitality in the restaurant industry. That's never going to change.

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Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

MAY 30, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features delivery data, tariff troubles, summer dining trends, and Beer Serves America. Additional findings indicate that 44 percent favor a balance of human staff and some technology, while 41 percent prefer no AI use at all in their dining experience.

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Fast Casual Food Point of Sale Mobile Ordering 251

Modern Restaurant Management

DECEMBER 22, 2020

In terms of operations, we enhanced our already stringent sanitation and safety protocols to comply with new government regulations, but ultimately, we needed to effectively and clearly communicate these changes externally to instill confidence in our customers. Open and clear communication across our organization has been pivotal.

Hospitality 493

Hospitality Food Safety Customer Experience Online Ordering 493

Modern Restaurant Management

MARCH 16, 2020

To help ensure the survival of these restaurants, many of which are family owned, the PR industry has banded together to create a campaign called "Dining Bonds." The dining bonds are being offered by participating restaurants across the country at a suggested savings of 25 percent when purchased. . "We're More than 2.45

Food Safety 585

Food Safety Kitchen Safety Small Business Employee Relations 585

Modern Restaurant Management

JUNE 2, 2021

For some, restaurants parking lots became outdoor dining experiences, and for others, curbside pickup became the financial lifeblood. Now that the world is emerging from its year-long quarantine, people are returning back to their former dining habits and QSRs are finally experiencing steady revenue flow. Know Your Appliances.

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Social Media Article Government Equipment 508

Modern Restaurant Management

JANUARY 2, 2024

And while automation and robotics can help streamline some elements of operations, in the wake of the COVID-19 pandemic, there's a newfound appreciation for human connection and dining experiences. We've reached a point where we're recognizing the value and limits of these technologies.

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2024 Fast Casual Food Safety Insurance 493

Modern Restaurant Management

APRIL 27, 2020

It includes documents to assist in organizing and reopening dining rooms and businesses. As we emerge from the crisis, restaurant needs will change as government restrictions and safety recommendations evolve. Download the full guidance, here. Employee health. First is an enhanced restaurant management platform.

Food Safety 578

Food Safety Document Guest Recovery Download 578

Modern Restaurant Management

JUNE 18, 2021

Simply, we are talking about being more restorative by design, which is having profound implications on business, economics, and governments. The COVID-19 pandemic led to fluctuations in domestic producer prices, particularly in the food sector , according to the U.S. Bureau of Labor Statistics. Now, we see that drive accelerating.

Sustainability 508

Sustainability Tip Distribution Food Food Supply 508

Modern Restaurant Management

NOVEMBER 4, 2020

Government restrictions and those frightened of the virus have ruined trade. You can promote special offers and drive bookings with no initial outlay – just a commission or flat fee for people that actually dine in your restaurants. The pandemic has had a brutal effect on the restaurant industry. Maximize your efforts here.

Book 480

Book Social Media Customer Service Customer Experience 480

Culinary Cues

MARCH 16, 2025

With the help of the federal government (without their help I cant imagine any business surviving let alone the average citizen), restaurants began to experiment with delivery, remote pick-up, using technology to minimize employee interaction, and later ghost kitchens that saved the day for some, but changed our industry entirely.

Food Supply 232

Food Supply Customer Service Delivery Recruiting 232

7 Shifts

MARCH 18, 2021

How restaurant sales were impacted Shortly after lockdowns were initiated, restaurant sales across the board—from full-service dining to coffee shops—took a nosedive. Outdoor dining, warm weather, and a decline in virus cases helped the industry. A year ago this month, our industry was rocked to its core. And people really love pizza.

Point of Sale 370

Point of Sale Back of House Front of House Outdoor 370

Culinary Cues

SEPTEMBER 26, 2020

Your employees know that this is not the best way to start a dining experience. They can see the concern in your eyes over the certainty of failure when a full dining room is not allowed. We all know the challenges facing restaurants right now – there is little benefit in reiterating the problems. Ask your staff!

Kitchen Safety 432

Kitchen Safety Back of House Front of House Customer Experience 432

Culinary Cues

APRIL 15, 2023

All good intentions – they want to create full or partially full dining rooms for restaurants in need. Hell, if it wasn’t for government assistance, many, if not most of those single proprietorship restaurants would have closed for good. If you are not in the restaurant business, then maybe this sounds reasonable.

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Seasonal Menu Café Point of Sale Social Media 518